cashier

boulanger-pâtissier

cake decorator

mixer

loader

Summerhill Market

*All of this is my own opinion and not a fact. My opinion may not reflect the feelings of other past or current staff members.

First and foremost, the staff members are amazing (not including management).

Summerhill isn't a terrible place to work, but they provide poor compensation for positions that require far more than minimum-wage-level effort. For example, bagging all groceries is required, you must help customers to their car if they have a cart (even if they say no, you still have to follow them to bring the cart back), and exceptional customer service is the minimum due to the clientele population.

At other grocery competitors, the pay is the same even though the demands are much less. It takes a lot of physical effort to pack each bag (especially if you're on cash alone) and to chase after people to their cars. Also, it takes a lot of mental energy to perform exceptionally at all times. All this effort deserves increased compensation or effort, in my opinion (also, some customers tip, but staff are not allowed to accept tips - there are even signs telling customers not to tip staff). 

Management is poor for the most part - they have unrealistic demands and expectations, they can be rude, and they really don't seem to care for staff. I have some overwhelmingly negative personal experiences with the management.

Again, your coworkers will probably be great, there is good teamwork energy at times (though, sometimes it's developed from sharing bad experiences), the store discount is good, the locations are nice, and many of the customers are great. The only real issues are the (in my opinion) compensation that does not match the effort, the physical demands/long shifts, and poor management.

This is meant to be a high-end grocery store, where stuff is expensive and you're supposed to give premium service and walk customers to their cars (even far away) with groceries, but you get paid as you would at any normal grocery store. As a cashier, honestly a lot of my time was spent organizing stuff on shelves and stocking fridges and making samples, as it was not incredibly busy when I worked there. Co-workers were nice overall, but the supervisor and owners were not nice, and are the main reason I quit. Supervisor often took own bad moods out on you, and owners thought they were quite holier than thou and only showed up occasionally to survey the place or get someone into trouble. It's a job where it takes a while to get home at night with counting out your tills and cleaning and getting rid of any expiring items, lots on your to-do list. Not a job with any real chance of growth, you're low on the pecking order and you'll probably stay there till you leave.

Working at Summerhill Market has been one of the most toxic work environments I’ve ever experienced. Management does not care about employees in any meaningful way. Even basic things like using the washroom for health reasons create fear of losing your job, because they constantly remind staff not to take too long or go too often.

Most of the company policies are designed against workers, not in support of them. They pay only minimum wage while pushing employees to overwork, and instead of providing proper training to help people succeed, they run monthly “policy trainings” that only focus on strict rules and discipline. There is no real room for growth or career development — just pressure and fear.

The culture is stressful, the work-life balance is essentially zero, and they often try to underpay while expecting more and more. From my experience, and from what my coworkers say, the few positive reviews online don’t reflect reality. For anyone considering a job here, be aware that this is not a supportive or healthy workplace.

The work is very fast paced, with you always keeping a smile on your face. I learned many different skills in each department. I learned: how to provide quality customer service, about fruits and vegetables, about everyday grocery products, a little of cashier knowledge, and how to deal with a variety of people. The management is organized and I can say with ease, my supervisor is one of my favorite co-workers. The hardest part of the job is making sure each customer leaves satisfied, due to the fact each person likes things done a certain way. The most enjoyable part of the job is I'm always around my co-workers, so I am always in a social setting. The only flaws are the benefits are lackluster, and we are tasked with providing exemplary customer service at the same wage as someone working at an establishment such as No Frills.

I love the people who I was so fortunate to meet at Summerhill. Management is kind of not there and when they are it's because something is wrong. Blame game life. You would have a manager come to you clueless and telling things that are out of your power. Then you see them standing around making conversation about non work. You think instead of yelling and pointing fingers they would offer to help lend a hand because department is lacking hands as usual, but hey being over worked is okay I guess? Feel bad for the people who actually work. Room for advancement? Nope. Knew a few people there who are there for 3 to 4 years and still at minimum wage. It's very easy job though. Just expect of lack of hands on any day. This place is nice if you want to settle and be comfortable at minimum.

When you start at Summerhill it is great, the people are fun and management seems really supportive at first. However, when you try to express an issue you are having whether it is with a coworker or with a personal situation that may be affecting your work performance (in my case it was a little bit of both) management will pretty much brush you off and tell you to suck it up and get back to work. This company pretends to have a workplace culture that is above all the rest but in reality, they are just as toxic as any grocery store chain; in fact, management is much worse than any place I have ever experienced as they will take your personal business that was told to them in confidence and spread it around the store as common gossip.         

Co-workers were the best part of the job. Even my direct boss was great but the higher up management needs to respect their employees and the work they do for their company.

You're also expected to work crazy long hours(yes, you get the overtime) but it never ends and if you do want to leave after the 8hr mark, you're made to feel like you need to make up for 'leaving early'.

I was a manager. When minimum wage went up, I became a manager working for minimum wage. They didn't even attempt to rectify this even after I stated I would leave if I didn't get a raise. So I'm now no longer an employee and they're offering the raise I asked for in their new job posting. Really classy Summerhill.

This place was great to work at at first, but it went downhill after the first year. People are improperly trained to cover higher positions that others abruptly  leave. You gotta practically beg for a raise or give 1001 reasons why you deserve it no matter how much work you do. Overtime is basically everyday because they never hire enough people to help you. Their customers will never be in the wrong no matter what they do to you. I really did love working here my first year but became increasingly appalled and disheartened with everything and everyone the longer I stayed and realized that this place isn’t all sunshine and rainbows like they present. My mistake for thinking I finally found one of the good ones. 

Some good memories and some meh memories. Like, it's okay working there. But, like, there are better jobs out there and you might be surprised what you can get. And, when you're done, you're done.

The work was easy, the pay was minimum wage, and you may or may not get paid what you feel you're owed. As others have said, it's a good job if you need something or if you're a student. Do your time, I guess.

Most coworkers were cool, although some were just... what's the word?... it's not you, it's them. Don't stay too long.

Maybe you get a Food Handler's card out of it, or some good "what if" stories that you can use in interviews. It depends on your perspective, I guess, because no one expects you to work there forever...

Depending on what you do, it may or may not be "the same everywhere."

In my first day of work none of the co-workers who are supposed to work the station quit and didn't show up, so I had supervisors from other part of the work forced other workers to help me, that really foreshadowed what was going to happen during the rest of my employment.  Overall they will cut cost on behalf of your expense and the faster and better you work you will be asked to assist other department which is totally none of your responsibility.  Oh and I was promised raise many times but they had the audacity to lie to their own employees just to save few dollars,  this place has all the indicators for you to not work. 

Top Job Titles	Average salary
Cashier 11 salaries reported	$17.91 per hour
Boulanger-pâtissier 4 salaries reported	$21.50 per hour
Cake decorator 6 salaries reported	$19.00 per hour
Mixer 2 salaries reported	$18.65 per hour
Loader 2 salaries reported	$23.00 per hour

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