Summerwood Village Retirement Residence

Summerwood village was an incredibly hostile and unsupportive workplace. Verbal abuse is a norm from all managers especially in the kitchen. Staff are incredibly hostile and constantly put each other down. They are always short staffed, and often employees will be carrying the weight of vacant positions. Work life balance was not prioritized and the work load makes it impossible to take breaks. Managers did not support their employees and would often make examples of them. 
No one has your back and be prepared to be yelled every shift. The wage is garbage. Managers are given free meals but staff are fired ignored they eat a left over brownie. 
A staff got fired for purchasing a hair cut onsite at the salon on her lunch break.

Unless you like donating hours of your free time for no pay and basically volunteering for 30-45 min per shift do not take a job here . The shift is supposed to end at 7:30, but I’ve never actually left work at that time- although that is when you stop getting paid for your time. You have to set up everything before you leave, yet are not given enough time to so you are forced to set up entire dining room for free each night. 

short staffed which brings higher demands on staff available affecting resident care needs. No incentives such as educational/continued learning opportunities. Management disrespect towards staff concerns/issues.

Not sure how it is now, but we always seemed stretched. I hope they have allowed employees to concentrate on their area (where hired) a little more so they stay longer. The turnover was high while I was there. But I loved my direct manager (of recreation), she was very kind. We were fortunate in that regard. Upper management was not very approachable at that time either, felt like a hierarchy.

Everyone who works at the site does their best. There is a huge lack of understanding of needs from head office. Head office expectations greatly exceeds the resources given to provide. This causes a terrible work life balance and a very stressful workplace. 

Workflow smoothly.  I learnt how to interact with residence, co-worker, resident family, visitors and employers.  Management are very approachable.  The hardest part of the job is if you are "short staff" that rarely happens otherwise all is good.  The most enjoyable about the job is when you are being appreciated by the resident for your service.

I had a really good experience working at Summerwood Village. I worked with really good HCAs, staff, and management. It takes time to get the position from being casual to be temporary/permanent part-time. Not much opportunity to be a full time

Wonderful staff! Amazing residents! Staff are constantly working short and dealing with issues because of being short staffed! Working hard and not being valued! No appreciation for staff and all about the bottom line!
 The staff are great! Useless management!

Terrible company to work for. Management and head office are rude and treat everyone very poorly. Avoid this place for your sanity even most of the residents are awful so there's no joy in this place. Management is very belittling to staff and other managers. 

Working with the Residents is Awesome however Management needs ++ Improvement on how to treat Residents as well as Staff.

Working at Summerwood Village Retirement Residence: company overview and reviews

Summerwood Village Retirement Residence

Summerwood Village Retirement Residence ratings

Salary satisfaction

Job seeker tools

Employer Tools

Browse

Stay Connected