retail sales associate

retail assistant manager

gérant de commerce de détail

assistant store manager

Swimco

What is the best part of working at the company?
The best part of working at Swimco was gaining an in-depth understanding of the expertise required to properly fit and outfit customers with swimwear. I learned how varied styles, fits, and individual needs are, which deepened my appreciation for the skill and knowledge involved in providing a quality customer experience.

What is the most stressful part about working at the company?
The role was not particularly stressful; the primary challenge was ensuring each customer received the best possible experience. This meant having strong product knowledge, communicating honestly and professionally with empathy, and making sure customers left feeling confident and supported in their choices.

What is the work environment and culture like at the company?
The work environment was positive and results-driven, with a focus on customer service and performance. Overall, it was a supportive and professional setting.

What is a typical day like for you at the company?
A typical day involved standard retail responsibilities such as assisting customers, maintaining the sales floor, and processing transactions, along with merchandising tasks like changing mannequin displays and supporting customers with fittings and try-ons.

The customer service that is required is way too much for the amount you’re getting paid. It’s extremely pushy and forces you to fake it through the day. Management easily picks favourites and maintains a very hypocritical standpoint on pretty much everything. Most staff are uncomfortable working with managment directly as there’s no chance to take a moment to breathe, you must maintain constant conversation with a customer whether they like it or not. Booking time off is challenging with the black out period being 90% of the year, kiss your summer/Christmas plans goodbye.

We get to help customers (mostly women) feel excited about their purchase. They usually come into the store with zero confidence and buying a swimsuit is a horrible experience for them.  If I can make their day to the level that they love what they are wearing and how their body feels in it - then I have done by job!!  Although it can seem like the managers want you to push sales (i read other reviews) the point is that IF you care about who you are serving and you like to help people feel good then Swimco IS the place to work.  Sales come easy when you care!  I love what this company represents to women! Fantastic!

Swimco was the best company that I have ever worked for. I started at entry level and received proper training and coaching. My natural customer service skills and sales ability were encouraged and coached in a positive and energetic work environment. My ability to get along with all staff members and my ability to lead on the sales floor was recognized and within 3 months I was offered a position to manage the store. The CEO deemed me the fastest growing person of the company, it has been my greatest accomplishment to date.

This company demands you work hard for them, but they refuse to pay you well or say thank you. Raises are never given, and they make pay "confidential" so you're not allowed to discuss with co workers how unfair this place treats you.  They have lots of blackout times when you are not allowed to even book one day off, and its stupid. Spring break, most of summer and Christmas when most people want to go to music festivals or see there family, they are not allowed, I tried to book one day off for my grandmas birthday and it was declined, pathetic.

Things started out alright. They have a commission system but if you don't make it, there isn't really any negative consequences....you just get more coaching. 

But you usually have 4 superiors so you get the same coaching from all four ( think Office Space ) The managers are VERY gossipy and Very cliquey. 

I did really enjoy the job at first but as I got to know everyone, it became one of my most disliked jobs. 

I would only recommend if you are going part time and you have an extremely outgoing personality.

-A typical day at work includes taking turns helping customers, fixing messy racks, and when its slow which is a lot management likes reading books, checking facebook, and looking up the latest Just Fab box.
-When its busy they take turns helping customers and getting them into the fitting room.
-Management is  unprofessional but means well.
-The hardest part of the job is the drama and judgment lol omg.
-Helping lots of really nice people and making some friends.

Depending on which location you worked at there was a lot of gossiping and judging. Very inconsistent with every store in regards to policies, procedure and dress code. The higher management was not very supportive or knowledgeable. Visual merchandising manager... a reason for girls not to want to go to work and turnover rate was high...sad that the owners could not see one person could really affect their company. 

This have been the most demanding retail job, the level of pushy you have to be is next level. Nobody likes an annoying nosey sales person. 
You’re expected to achieve so much yet you have a weak wage and very weak hours.
Customers don’t want to have someone breathing down their neck constantly and this job requires you to be at their hip. 
Very uncomfortable place to work. 
Poor management.

Swimco is a very welcoming company! I love working here, everyone feels like family. It does get quite busy at times and it’s a very fast pace environment that requires multitasking. At Swimco I feel that the main goal is to make sure the customer is happy and finds the perfect suit! It makes me feel good to see customers leave with a smile on their face.

Top Job Titles	Average salary
Retail sales associate 4 salaries reported	$16.03 per hour
Retail assistant manager 2 salaries reported	$18.92 per hour
Gérant de commerce de détail 3 salaries reported	$16.08 per hour
Assistant store manager 1 salary reported	$22.00 per hour

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