cook

line cook

laundry attendant

kitchen steward

guest service agent

Tigh-Na-Mara Seaside Spa Resort

the entry level staff are great and you can make life long friends. Upper management and everyone else expects you to work yourself to death for minimum wage. Lowest paying job that expects the highest level of work and commitment. They hype their strict no bullying policy only to allow management to severely abuse staff and string them along for amusement to fire them whenever they'd like. No HR just someone who hides bullying and harassment claims of all kinds. If you value yourself as a human being don't work here. Not even three months in and I'm on medical leave filing a wcb claim for harassment and bullying. They also lie about all the great benefits that they pay for them and give free lunches that make people sick. Tried to move to another department only to hear the front office manager also loves talking smack about her team including leadership when they're not there and will do so to anyone who will listen in any department just the spa management does. Their executive team makes huge salaries while those who do the real work don't make enough to survive and get abused by customers as well.  Lots of good people quit due to mistreatment while management plays stupid and claims they don't know why their turnover rate is sky-high. There is no reason ever to work here unless you hate yourself and want to be miserable. Really thought this was going to be amazing but after talking with staff in all departments who connected me to past employees it turns out it's just so corrupted there's no salvaging it. 

Negatives- How you day goes depends on who you’re working with. You have to get to work an hour early if you want to use a vacuum that isn’t broken and a golf cart that isn’t littered with garbage from other staff. For some reason supervisors rarely train new hires. If they do it’s only for a couple of days. They spend the rest of their time inspecting rooms and giving you an unreasonably hard time about things that are minor and unnoticeable. (Things you weren’t even trained to do.) Lots of toxic drama. There are people who should’ve been fired that are still working there because they talked their way out of it. Tips are $10 every two weeks no matter how busy the resort is. Don’t expect full time hours in the winter.

Positives- The Manager is usually understanding if you need to leave work early for any appointments or for personal reasons. The starting wage is higher that other housekeeping jobs in the area. You have quite a bit of freedom.   There are some really kind, hardworking long term employees. They deserve more recognition. 

The majority of the coworkers are really helpful and kind. The supervisors can be harsh and unrealistic in their expectations. The rooms assigned for each group are usually pretty unfairly distributed. Start time is either 8, 8:30 or 9 and you will only know until the day before and you never know when you’ll get off either. Super inconsistent hours unless you’re working in the summer. If you find a tip in YOUR room that you’re cleaning you have to hand it in to the manager so it can be evenly distributed among the housekeepers (works out to about $10 every 2 weeks if you’re lucky). There isn’t really any freedom of expression in terms of how you clean. It has to be done a certain way and towels have to hung and placed only one way or else you’ll get called back to fix it. Inspections are insane, supervisors will pick your room apart for tiny things you’ve missed and make you come back and fix them, there’s never any positive feedback. There is a really nice view from the oceanfront rooms however which makes up for nothing but it’s really nice. 

Unbelievable workloads, coworkers and expectations in the work place.
Upper management completely ties dpt manager's hands from being able to provide a safe and productive work place for the hskping dpt. Leading to unmanageable workloads, the employment of unstable; on occasion dangerous coworkers and high staff turnover.
Instead of remembering that the hskping dept exists when things boil over, get out of hand and can no longer be ignored;
 Try fostering a healthy workplace environment, supporting the girls in and outside of the workplace (better pay, benefits, RRSP matching. Y' know employee retention practices.)

Management is terrible. 
Management talks smack  about employees to other employees.  Is extremely unprofessional.  Expects you to work your self to death. 
Constantly complains about all the things employees are not doing but is to cowardly to say it to the employees. 
Expects you to do tasks but never leaves you with the proper equipment to complete them. Then will smack talk to the other employees about how it’s not done.  
Poor communication. Lack of professionalism among department heads. Favouritism is very noticed. 



An extremely pleasant workplace, even under the worst circumstances (really busy, etc.). For those seeking careers in the Hospitality Industry the worst that can happen is that the experience will look good on a resume and what is learned will propel enthusiastic applicants forward. MUST love working with people and be willing to make others come first on a consistent basis.

During my Canadian experience I was very lucky to have been hired by Tigh-Na-Mara, I found colleagues and leaders that were a fundamental part of my life and it helped me to grow and gain a lot of experience.

Although not new in the hospitality industry, Togg-Na-Mara helped me understand a new country and when I had a family emergency they were very supportive.

Thank you to all the team that after almost three years I dare to call friends, now I’m in Mexico but there will always be a place in my thoughts for all of the TNM friends!

I have worked in many positions in my 6+ years and have been able to move up and learn many sides to the resort. They are not a chain resort so It still has small town heart. They do ample research on perks, benefits, wages, and inclusivity.  Having worked in 2 different cities prior, I know this is not common.  I have fun when I'm at work, and I love the people I get to work with. The natural setting doesn't hurt either. 

It wasn't the worst job I've ever had, but I wouldn't go back. There are some decent people working there, but HR leaves a bit to be desired, and the managers/supervisors can be pretty nasty depending on the day. If you are a hard worker they'll treat you well, but they'll also expect more out of you, without proportionally increasing your pay. 

Highly toxic environment, the management is too condescending  and do nothing but trivialize any legitimate concerns for what appears to be the only reason is to protect there jobs.  They only want drones and feel threatened by intelligence and experience. To put it in simple terms anything that goes wrong or is doesn’t work is always the employee’s fault and never managements.

Top Job Titles	Average salary
Cook 39 salaries reported	$23.26 per hour
Line cook 17 salaries reported	$25.25 per hour
Laundry attendant 11 salaries reported	$22.72 per hour
Kitchen steward 13 salaries reported	$19.08 per hour
Guest service agent 4 salaries reported	$23.83 per hour

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