surveillant du service alimentaire

pizza cook

directeur de restaurant

delivery driver

teneur de livres

Toppers Pizza

I would log in to our point of sale system and check over over all my major complaints from worst to best and organize and prioritize these calls , and resolve whatever issue it was. I learned that while customers get so upset about the tiniest issue, i also found it was easy to smooth these issues out by first acknowledging everything the customer said while i always made notes. By doing this i am paying attention to all issues they have, and than coming to a resolution that will satisfy not only them but me. I am the type of person that will try and place myself in their shoes and to treat them fair because that's what a real individual does. The Workplace culture was amazing because many of us were the same age and from the same era, so we could relate to each other on many different levels. What i noticed was we all loved different genre's of music some the same, and some of us liked rapping and singing. And  we all respected each other on personal and work levels. We helped each other too, by covering each other when needed for doctors appointments etc, and also by being a reliable staff and working hard together. The hardest part of the job was the late night to early morning hours i found it started to burn me out after awhile.  The most enjoyable part of the job was when i would see past upset customers become repeat customers again because i did a satisfactory job at acknowledging them and resolving all issues.

My experience at Topper's Pizza was a great one! My manager was kind, understanding, and accommodating, and a great leader. Me along with all my co-workers worked great together and got the job done well, on time, and with a smile because we all got along great. I miss my Topper's Family, and I recommend working at one of the many locations. On a side note, the CEO Keith Toppazzini was great when he visited our store when it came under new management. He recognized my work skills and promoted me as the trainer for new recruits for phone ordering.

A typical day for me would involve phone orders (though I believe that's done through a call center now), making orders, serving customers,  and general maintenance. I also did part-time delivery driving, but that's not expected of you, I just offered when the drivers where swamped.

What is the best part of working at the company?
It was close to home and you earned tips.


What is the most stressful part about working at the company?
Terrible management. People were able to be late, miss shifts, would not do their jobs properly, be lazy and nothing was done about it. Severely understaffed and when it's super busy, it's makes working all the more hectic and stressful. There is no chance of getting a raise and benefits were taken away.

What is the work environment and culture like at the company?
Many of the younger staff were incredibly rude and disrespectful. Management did nothing to discipline anyone besides leaving notes around the kitchen telling people what they should and shouldn't be doing.

What is a typical day like for you at the company?
Make pizzas and deal with poor management and disrespectful co workers.

Its definitely the best fast food place I've worked at. The crew is friendly and we all get along. We all work as a team and help one another out. I often work openings which are pretty decent, even when there are school pizzas to prep. We usually either divide the prep between workers or one person works kitchen while one preps. Dinner can sometimes be a bit hectic but when there's a solid crew it goes really smoothly. The GM and assistant manager are both really cool and the GM does the best to accomdate hours for what we ask for. Sometimes people have issues on cash because the OS is a little confusing sometimes but the management helps us figure it out. Customers are generally really nice. I'd recommend this job to people since its not super demanding and you figure it out pretty quickly. I also enjoy the longer shifts on openings.

Typical day at work for me would be opening up the store , preparing the big school orders/big customer orders for the few first hours, afterwards you would prepare the toppings(green peppers,bacon , etc) carry that on through the day until night approaches you re-prepare some toppings for the next day, and start cleaning to close down. I learnt plenty about food preserving and to keep your work area clean and how to be efficient. Hardest part of the job would've been dealing with angry/entitled customers. The most enjoyable part of the job would've been the people I worked with, they were fun/cheerful to be around, it was like a family atmosphere.

A typical day at work would include prepping the store for dinner, cutting vegetables and making sauce bins and such. I learned how to interact with customers and staff as this was my first job. The management was good until the new owners took over then it became very poor management. My coworkers were very good to work with got the job done in a very efficient manner. The hardest part of the job was going through a dinner rush with not enough staff members and scrambling everywhere to try and complete orders this happened a lot. The most enjoyable part of the job was the people I met some really amazing people at this job that I am still friends with today are actively apart of my life.

At Toppers pizza, when you arrive, you are kindly greeted by a number of outgoing co-workers.Typically, you would start off by clocking in, then hopping on the phones. While at Toppers Pizza, I learnt a lot. Starting from answering phones, to entering things on computers that I didn't know before. At Toppers we answer phones, place orders in the compute then send the orders out to one of the 14 stores. The store had good management, and it was easy to get along with the co-workers. The hardest part of the job is working during supper rush. Within 3-4 hours, we get a lot of calls, and it's hard to keep up with it. The most enjoyable part of the job is getting to work with people I get along with.

- Come into work and clock in
- see what has gone on throughout the day
- communicate what needs to be done with closer/ opener
- clean up after everyone else
- do half of the openers job for her after she leaves
- sloppy coworkers don't care what happens
- lots of slacking off
- owner/boss has no consistency with anything


What is the best part of working at the company?
Supportive work team and environment.

What is the most stressful part about working at the company?
When having to do a lot of dough batches to accommodate larger orders.

What is the work environment and culture like at the company?
Supportive and inclusive of a wide age range and diverse persons who were employed there.

What is a typical day like for you at the company?
I arrived early in the morning and prepared my ingredients necessary to make up many dough batches, and I'd also prepare the necessary trays for each of the various sizes needed before starting on the first batch.

This was my first full-time job, had a great experience. My schedule wasn't to bad on a daily, worked mostly 30 - 40 hours a week. I like working full-time, kept me busy, on the go and my mind occupied. Would have liked more weekends off, but its food industry and i was a kid. I learned a lot, other than how to sit down and work on paperwork. I learned, a lot about running a business. Learn to let a business run, and not yourself. Learned how to manage a industry in a food i dislike. The hardest part of my job was my "boss". The most enjoyable thing was making the dough for a year, than moving up to the kitchen, learning customer service, dealing with people on a fly, on the spot decisions, checking/learning/doing the inventory and cashier experience

Top Job Titles	Average salary
Surveillant du service alimentaire 9 salaries reported	$28.16 per hour
Pizza cook 4 salaries reported	$17.21 per hour
Directeur de restaurant 3 salaries reported	$32.07 per hour
Delivery driver 6 salaries reported	$21.66 per hour
Teneur de livres 6 salaries reported	$29.50 per hour

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