gestionnaire de stock

retail sales associate

adjoint de magasin

sales associate

service à la clientèle

Winners

Overall a good job for a student. I started working there at 17 during Covid and am still working there at 21, planning to stay another year while I complete my studies. 
- Team: I am lucky to work at a store where my coworkers are the best part of my job and where the managers hire them based on if they will work well with the team (and not just hire anyone because they need staff). I have made very good friends there, some of who I still talk to even if they quit and some whom I consider close friends now.
- Management: I am also lucky to have decent managers. They have always been kind, supportive and understanding, and I've never had a rude manager. They also mostly work great as a team, which makes the whole staff supportive. A negative point however is that the district switches managers around every year, which means that we have to re-adjust to 1-2 new managers every couple of months, and it is always hard at first as they seem to want to change everything.
- Workload: The workload is decent, but some managers have trouble understanding that us students clock in and clock out, and that this is not our career. Also, the more you have experience, the more they will pile on while still paying you the same. Managers do a yearly evaluation and offer opportunities to grow. I was cash coordinator for one summer and it was a great challenge. The job gets dull and boring fast,  but if you ask, management will always give you more training opportunities. 
- Culture: The company does a good job of making sure employees feel celebrated and that we create community within the workplace. We have different committees, one of which promotes fun and social. We also have a budget for activities and to celebrate occasions such as Pride Month, Earth Day, etc. One of the best parts of my job has been being able to be creative and celebrate with my coworkers once in a while. The budget has allowed us to have paid lunches, parties, and gifts for the employees. 
- Hours: Ideal if you are a student like me because you can pretty much make your own schedule as long as you work one week night and one weekend day. My management has always been super understanding of my availability as a university student and they have no problem if I take some time off for school or work less during certain periods. We are a big team of part-timers so it's easy to get time off or get your shift covered by someone else (and one of the reasons I'm stayng as a student). One downside is that hours vary based on demand, so some periods it's hard to get hours but it never lasts long and my management tends to prioritize long-time employees like me. 
Salary: Will increase yearly based on evaluations but it's hard to really go up. In my 4 years there, I've increased by 4$. However, a lot of benefits programs are put in place to avoid loss prevention, and the company makes sure to congratulate employees with various programs. During Covid, they also gave many bonusses. 
Overall, I have enjoyed my time at Winners. Yes, it is a minimum wage job in customer service which means countless rude customers and long hours of doing the same thing. However, the culture at Winners is what keeps the employees going and what makes them stay. 

I worked at the Winners & Homesense Metrotown location for 4 years. In that time it has changed so much, management has become stricter which has its pros and cons. Less nonsense is tolerated especially from slackers or people who complain about the most irrelevant things. Work rules and what is expected of you during your shifts have been made clearer. But at the same time some rules make zero sense. For example in order to switch a shift, the originally shifted individual must provide a switch shift form in person before the day of the shift. I know many of my coworkers do not live anywhere near the store and oftentimes do not want to travel just to provide a form that can be and HAD BEEN done through a simple phone call prior. I personally have been told they will not accept my future shift trades because the shift was given to me the day prior after the store was CLOSED for the day. There was no physical way for me to write a shift trade form and provide that the day before and yet I was getting in trouble for showing up for a shift they would have otherwise not had coverage for. 

Advancement within the company is possible if you express interest and work for it. However with the amount of increase in your work load for barely a $1 more than minimum wage (for coordinator position) I personally did not see the perk. Every year they do a review of your work and often there is a small increase in wage ranging from 20 cents to $1. However this is often in line with the minimum wage increase in BC and so you end up getting paid minimum wage anyway. 

Some of the management also had questionable intelligence to the point every other worker never took their instructions seriously. There is also a huge problem in the lack of communication and beef between managers and coordinators which affects how sales associates work since we have to navigate multiple conflicting instructions. Management also keeps hiring people when existing associates are constantly asking for shifts and hours. As a part timer I used to get 3-4 shifts a week ranging from 6-8 hours early in my career there but by the end everyone was getting 1-2 shifts ranging from 4-6 hours. Training is almost nonexistent, you will often have to learn as you go.

Coworkers are often nice people. However despite all this I will say that the work itself is the easiest retail job I've done and I've worked at 5 other retail jobs prior. 

I can't say enough good things about this company.

I secured a job with Winners after leaving my previous job at a fast-food chain, where I was treated horribly. From the interview process up to working at the store, it's been an incredible experience.

Management is very friendly and easy to get along with, and open to questions or concerns. Staff is equally as friendly, as well as incredibly supportive and family-like. They work together to ensure everyone succeeds, and they—along with management—are very willing to help accommodate health issues. i.e. short term things like back problems or migraines, or more serious things like chronic pain issues.

The work itself doesn't feel repetitive because you're shifted around many different positions; one week you'll mostly be on front line (cashier), another week you'll be cleaning, stocking, or greeting people at the door. They make a good effort at trying to combat burnout from people doing the same things over and over. It's also easy to approach management about being cross-trained in different areas; they're open to people learning more all the time (which is a breath of fresh air in comparison to my last job).

The salary/pay is about what you would expect for an entry-level job, but particularly during the pandemic there have been things like bonuses given out as an appreciate for hard work and loyalty to the company. Additionally, there's always an opportunity to get yourself an extra shift or two if you're driven to do that. While most positions in the company are part-time, it's easy to build yourself up to almost full time hours.

All in all, I'm so incredibly grateful to have found this job. I feel genuinely valued as an employee, but more importantly I feel seen and heard as a human being. I'm treated with respect and kindness, and I finally look forward to going in to work every day. The only complaint I have is that I'm not full-time yet! 

I highly recommend working here, because it's a job that will make you feel fulfilled, appreciated, and decently compensated for the amount of effort you're putting in.

Pro’s
- An amazing job for a first part-time job for students. 
- Extremely flexible with time off, changing your availability, switching around shifts, and calling in (reasonably of course).
-  Managers for the MOST part are nice and reasonable and make working fun.
- The work environment is amazing. It’s a very diverse community where everyone is welcome.
- The ‘uniform’ is amazing as you can basically wear whatever you’d like with minor exceptions (in order to be appropriate), paired with an apron & name tag.
- Easy to move up: a lot of people move up from part-time associate to a coordinator so moving up seems very attainable here if that is your goal. You don’t feel very stuck in one place in that sense.
- breaks are very reasonable. 45 minutes for any shifts over 7 hours, 30 minutes for any over 5 hours, 15 minutes for under 5 hours, and ALL 30’s & 45’s get an additional 10 minutes. 

Con’s:
- managers/coordinators tend to have completely different rules or advice on how things should be done.. this miscommunication can cause you to do things wrong & then get in trouble 
- lack of communication: when things change and no one lets you know, this can again result in you performing tasks wrong  (censoring rules changing with diff prices, not being informed about 20% off weekends) this lack of communication causes wrong actions.. could be solved by a simple update board or something similar in the break room. 
- constantly having new associates. i love meeting new people so it has nothing to do with that factor, but more so with how things get done. when every week there’s constantly new people, it can get difficult when 3 out of 5 cashiers don’t know what they’re doing & your shift can feel like a training shift to new associates, could be solved with more intensive training. 
- training can feel very poor and not thorough. at a job where you’re operating as 5-6 different positions (cashier, jewelry, fitting room, sales-floor, maintenance, front door).. you need a bit longer than a few minutes of run through (especially on the cash registers). I think a few weeks of just training shifts would benefit new hires a lot more and create more productivity


Fast Paced Ever changing retail company.

Establishes recruiting requirements by studying organization plans and objectives; meeting with managers to discuss needs.
Builds applicant sources by researching and contacting community services, colleges, employment agencies, recruiters, media, and internet sites; providing organization information, opportunities, and benefits; making presentations; maintaining rapport.
Determines applicant requirements by studying job description and job qualifications.
Attracts applicants by placing job advertisements; contacting recruiters, using newsgroups and job sites.
Determines applicant qualifications by interviewing applicants; analyzing responses; verifying references; comparing qualifications to job requirements.
Arranges management interviews by coordinating schedules; arranges travel, lodging, and meals; escorting applicant to interviews; arranging community tours.
Evaluates applicants by discussing job requirements and applicant qualifications with managers; interviewing applicants on consistent set of qualifications.
Manages new employee relocation by determining new employee requirements; negotiating with movers; arranging temporary housing; providing community introductions.
Improves organization attractiveness by recommending new policies and practices; monitoring job offers and compensation practices; emphasizing benefits and perks.
Manages intern program by conducting orientations; scheduling rotations and assignments; monitoring intern job contributions; coaching interns; advising managers on training and coaching.
Avoids legal challenges by understanding current legislation; enforcing regulations with managers; recommending new procedures; conducting training.
Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
Accomplishes human resources and organization mission by completing related results as needed.

It was relatively easy to get hired, even with no experience. I was interviewed via phone, and received a callback in two days. One day with long hours of orientation, they had tried to cram every information in. The training period consisted of three days in various departments that in demand. Once management has a gist of your skill, they will determine a position that you will more or less work permanently in. You have no flexibility in choosing your hours, and will often struggle to get more than 3 shifts that are 4-5 hours long a week.You cannot change your availability and they will assume you have OPEN AVAILABILITY. You cannot be seen drinking water, or carry a bottle discreetly in the backroom. Management will often criticise you for not going on your break on time, despite ALL THE CLOCKS on the floor being unsynchronized.  There are no water fountains, and vending machines are scarely restocked. Management will throw around corporate jargon around a lot without clarification to part-timers. They will encourage you to greet customers simply to foster theft prevention. The customers here are one of the neediest people I have ever met. They will ask you to be their personal shoppers, and threaten to call headquarters on a whim. Some of the wackiest people shop here. Coordinators are often unaccomodating and will aggravate customers and make your life harder. Co-workers are quite friendly and will try to maintain a positive work environment. The company has been very successful during the pandemic and has given out up to two small bonuses ranging from $80-100.  They will occasionally have incentive programs for cashiers to win giftcards, and give out bath & beauty products from other retailers. You will only get a measly 10% off your purchases.  There are two other instances where you can get 20% off for your family and friends. Would not recommend this job for anyone, unless they were desperate. 

Working at Winners was a horrible experience, please don't apply find another job, this company doesn't deserve you!

Everyday I would start work at 9 and my coordo would right away start putting pressure on me saying things like : " today we received a lot of items on the cages that we have to place before 11:30 AM" most of the time we had 7 cages to place. In the beginning we are 3 people placing them then they call one of us at cash and then the other one either goes on their lunch or get called for another task so I WAS THE ONLY ONE left to finish the cages and they put pressure on you because you're not fast enough or this "should be done in 10 min" while I also have to help clients! I was pushing myself really hard to finish the tasks within their time expectations to the point of almost throwing up and fainting. 

In the afternoon it would be placing the new merchandise of clothes and do some "recovery" that also has to be done in 10 minutes because the coordo and managers will keep harassing with speed even tho we are SHORT STAFFED and always have to do the work of 3-4 people. My coordo used to always tell me : " if you continue doing this/that you're not gonna get the job" which I understand but when they repeat that almost everyday it makes the job UNHEALTHY because they put tons of pressure and stress on us as if it was the job of our life... 

READ THIS: Costumer service at cash 

Once a customer needed to check a price at cash they called me to look at the item (and find the exact same one to see the price) even tho I want by walking very fast one of the head cashier and manager told me : " I WANT TO SEE YOU RUN WHEN YOU COME AT CASH" and she wasn't joking nor smiling. So I started running as an idiot in the shop just to please her and see the satisfaction on her face which was of course hypocrite. Then I decided that this week was going to be the last one in this horrible company as I felt I was more like a slave then a human.

There is a reason this place has a high staff turnover. I have worked in multiple retail jobs in my time but never one as unorganised and chaotic as this.

- A typical day at work includes wasting 30mins of your morning in a huddle talking about which departments made the most money the previous day, as well as some other unimportant information that isn't really needed or required. If you don't work mornings you don't hear what's said in the huddle anyway.
- I learnt how to be very patient; patient with management and ridiculous rules, patient with customers, and patient with the fact that my work would never be finished and the place would always look a mess.
- Management was bad. They make out like they have this amazing work culture and everyone is family, but still somehow make you feel like you're replaceable and unimportant.
- The hardest part of the job is working for a company that does not care about it's employees. The amount of staff that is scheduled on depends on how much money the store has made the previous week. I have been called up and told not to come to work the next day because they had a "small shipment" all because they haven't made enough money. In a smaller company I can understand that but in a company that makes billions of dollars a year I find it disappointing. I have been working there long enough to know that, small shipment or not, the place is ALWAYS busy and they are ALWAYS short-staffed. And don't expect to ever get a job finished. I worked in the women's department and I would have to do at least 5 jobs at once including processing new stock, working cash, returning clothes from the fitting room, cleaning the store and helping customers. Earning minimum wage also makes you wonder if it's worth it.
- The most enjoyable part of the job is leaving at the end of your shift.

This might be okay as a first job, but you won't stay long.

Winners is a good starter job and can be a great working environment depending on location and management. 

A typical day is organizing different areas of the store, putting out stock and doing sale transactions. 

I learned a lot about retail prices, what brands are really worth, quality of product and security.

Management changes every so often, sometimes you will like them sometimes you won't. Most of mine have been good and great leaders, I've had two that weren't the greatest.

I don't agree with how the company is ran store to store. Customers can get away with a lot of things from fraud returns such as ticket switching and returning used merchandise all because they start complaining and refuse to leave. This make sit hard because cashiers spend a lot of time policing and watching customers who regularly come into the store and try to and sometimes do get away with switched price tags, merchandise from other stores, restitched labels, old used merchandise. Customers will go as far as trying to return items with receipts from 5+ years ago and complain because they can't return it. The customers of these chains ruin the retail experience because the rules are too lenient and you may get stuck with a manager who is a pushover and sticks to the motto of "the customer is always right" Overall this job good in the beginning but has ruined my experience to ever want to work retail unless I own the company. These customers know what they are doing and they make the company look like ridiculous because of their lack of a backbone. 

Lastly some of the expectations for associates on the floor unrealistic and they expect one person to do so much when it is a 2 or more person job.

Love working here. Everyone is one big happy family. There are little clique groups, some gossip once and awhile, but everyone is super welcoming. Have never worked a job where I feel valued or wanted. This company treats me like a human being and wants to see me succeed. They aren’t on you for not meeting your KPIs like other places. As long as you do a great job, they will help you succeed. If you’re better in certain departments, they’ll schedule you there more often. I absolutely recommend this company if you need a part time job to keep busy. Plenty to learn, great discounts, and you’re bound to go home each shift with something new. It can be dangerous, but who doesn’t like finding something new to purchase. The only negative is that you don’t get many hours/shifts. Most often you are scheduled for 1-2 shifts a week, 4 hours in length. The lucky ones get 6-8 hours but it seems that is for staff with more seniority. They are continuing to hire new associates and giving them more shifts, but the staff they already have are only given limited shifts. I understand work life balance is very important to this company which really means a lot. However, why are they hiring so much. Give your employees more shifts and maybe people won’t leave. Not to mention ‘being over our hours for the month’, so they’ll ask scheduled employees to leave early or not come in at all. Not sure who sets how many hours they can schedule, but it always gets tricky at the end of the month. Besides that, I love working at Winners. The customers and coworkers are amazing and I love being able to build a relationship with both and get to know my colleagues and regular customers. 

Top Job Titles	Average salary
Gestionnaire de stock 118 salaries reported	$19.97 per hour
Retail sales associate 5 salaries reported	$20.03 per hour
Adjoint de magasin 65 salaries reported	$55,937 per year
Sales associate 11 salaries reported	$16.65 per hour
Service à la clientèle 62 salaries reported	$19.97 per hour

Working at Winners: company overview and reviews

Winners

Winners ratings

Popular jobs at Winners

Salary satisfaction

Job seeker tools

Employer Tools

Browse

Stay Connected