ams OSRAM

•	Reported to the Director of Sales for Lighting Services.
•	Managed calendars and scheduled all meetings, booking appointments and making all travel arrangements and reconciled expenses.
•	Assisted sales team with tenders, bids and various projects and provided high level administrative support and adhering to very strenuous timelines.
•	Prepared incoming quotations and ensured they were entered into Lotus Notes for voting purposes.
•	Prepared, reviewed and coordinated materials for Power Point presentations including the monthly operations review which was discussed by the executive committee.
•	Created requests for purchases using the Enterprise Buyer Professional System.
•	Ordered and purchased marketing materials and various miscellaneous items for the sales team as required.
•	Corresponding with customers, service coordinators and technicians via telephone, email and fax on a daily basis in order to ensure that customer requests and scheduled dates are met.  Respond to customers by providing information, understanding needs and offering value added solutions.
•	Interpreting service reports and generating invoices in SAP based on work completed by the service technicians for a variety of customer accounts across Canada. Investigating and processing credit   and/or debit memos when required.
•	Creating quotations in Microsoft Excel for services rendered, and corresponded with the customer to acquire approval to invoice above the agreed cost when necessary.
•	Verifying billing and services rendered were completed in accordance to the customers' contracts and/or pricing and service agreements.  Web billing and generating summary billing.
•	Adhering to Osram Sylvania Ltd.’s company policies and core values and ensuring compliance regulations are met.

The CTO of the Encelium group under Osram is brilliant and his products are a work of art.  However, there is a lack of trust with his team, thus often work goes unappreciated or ignored.
The team is quite strong and there was a lot of care given to hiring high quality individuals, however without the proper leeway, the team was not able to reach their full potential.

Osram Sylvania was recently carved out into two separate companies - Osram and Ledvance LLC.  The working environment at Osram Sylvania was excellent, including managers and co-workers.  The most enjoyable part of the job was the challenging projects and initiatives that were being developed.

I received a warm, friendly welcome to this job which continued through out my time of employment.  Everyone worked together to obtain best outcome for the company,

Unfortunately, there is an issue with this company. A large restructuring has left the workload high and wages frozen. Little opportunity exists and the global culture causes resentment. A grim atmosphere, caused mostly by repeated layoffs. Not sure of culture beforehand.

Good group of guys 
Always work 
Take the truck home 
Uniform provided 
Very safe environment 
Learned a lot 
Everyday was different 
Benefits were prettty good
You

Positive Experience and positive workplace culture.  Innovation drove growth and opportunity in the lighting sector.  Worked in both retail and distributor channels made for diverse learning.

I had pleasured working with OSRAM SYLVANIA. Great benefits. Well experienced people. Had research and development department. Had social committee and had chance to work as a President of social committee.

interesting products and passion for working
fun place to work
new technologies being developed
daily status meeting
monthly company progress status

It was a temp job. I learned a lot in SAP, MS Excel functions.
Very friendly atmosphere. It was tight schedule though I found very interesting due to the fact  got working environment.

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