Air Canada

Working at Air Canada: company overview and reviews

Air Canada
Air Canada
3.8
938 reviews
Air Canada ratings
3.8
Average rating of 938 reviews on Indeed
3.6Work-life balance
3.6Pay & benefits
3.5Job security & advancement
3.3Management
3.6Culture
Headquarters
Saint-Laurent QC, CA
Employees
10,000+
Revenue
More than $10B (USD)
Industry
Transport and Freight

Popular jobs at Air Canada

 Average salarySalary range
Gas Station Attendant
6 salaries reported
$17.68
per hour
$10.15-$33.05
Customer Service Representative
3 salaries reported
$17.62
per hour
$10.15-$29.95
Call Center Representative
43 salaries reported
$14.14
per hour
$10.15-$21.25
Flight Attendant
2 salaries reported
$35.50
per hour
$14.95-$61.95
Baggage Handler
3 salaries reported
$13.49
per hour
$10.15-$20.25
Salary satisfaction
54%
of the employees are satisfied about their pay
Based on 1738 reviews

Air Canada reviews

Popular jobsGas Station AttendantCustomer Service RepresentativeFlight AttendantBaggage HandlerBilingual Customer Service AssociateDirectorReservation AgentCustomer Service ManagerCustomer Service/Sales RepresentativeSales RepresentativeAgent (H/F)ManagerAeronautical EngineerService à la Clientèle (H/F)AgentAircraft Maintenance TechnicianAttendantControllerCustomer Relations RepresentativeLead HandMechanicStockerCSSACall Center RepresentativeOperations ManagerAccounts Payable ClerkAvionics TechnicianBusiness AnalystCabin ServicesCleanerConciergeCrew SupervisorFinance AgentHost/HostessMécanicien (H/F)PlannerProgram ManagerRecruiting CoordinatorSchedulerSecurity OfficerTechnicien Aéronautique (H/F)Training InstructorTraining ManagerAccounting CoordinatorAdministrative AssistantAgent de Passage (H/F)Agent de Réservation (H/F)Agent de Vente Et de Service à la Clientèle (H/F)Aircraft CleanerAircraft MechanicAirport ManagerBusiness Systems AnalystCabin LeaderCargo ManagerConseiller Clientèle (H/F)Forklift OperatorGestionnaire (H/F)Group ManagerHandlerIT SupportLounge AttendantMachinistMaintenance PersonOperations CoordinatorOperations SupervisorPet GroomerPilote (H/F)Procurement ManagerRegional Sales ManagerSales AssociateService ManagerSupervisorWarehouse WorkerA de BAccount ManagerAccountantAccounting InternAccounts Receivable ClerkAdministrative ClerkAdministrative CoordinatorAdministratorAgent Administratif (H/F)Agent de Comptoir en Location de Véhicules (H/F)Agent de Rampe (H/F)Agent de Service (H/F)Air CanadaAircraft Structural RepairerAircraft serviceAirport ExecutiveApplication Support EngineerAssistant ManagerAviation ConsultantAvionics EngineerAéroport de Rouyn-Noranda, QcBagagiste (H/F)Baggage Department (various duties)BartenderBookkeeperBrand AmbassadorBusiness Development SpecialistBusiness SupportCSSA / LEADCabin Environment QualityCadre en formationCaissier (H/F)Call Center ManagerCaregiver/HousekeeperCargo AgentCashierCashier/SalesChargé de Formation (H/F)ChefChef (H/F)Chef d'équipe Production (H/F)Client ServicesCommunications ManagerConcierge (H/F)Conseiller de Vente (H/F)ConsultantContact Center EngineerContinuous Improvement ManagerContract AnalystContract Manager (H/F)Control OfficerCoop StudentCoordinatorCoordonnateur (H/F)Cost EngineerCscaCustomer Care ManagerCustomer Service Manager (m/w/d)Customer SpecialistCustomer Support RepresentativeCustomer serviceData AnalystData EngineerData Entry ClerkData ModelerData Warehouse EngineerDemand ManagerDeployment ManagerDetailerDirecteur (H/F)Directeur des Ressources Humaines (H/F)Director of Customer ServiceDirector of SecurityDocument Control ClerkDriverElectricianEngineering AssistantEntertainerEntrée de données, Traitement de TextesExpeditorFacilities ManagerFinancial AnalystFinancial RepresentativeFitterFlight InstructorFlight Simulator TechnolgistFlight attendant, AC214935Fraud AnalystGestionnaire D’actifs (H/F)Ground StaffGuardHealth and Safety InstructorHost/ServerHousekeeperHuman Resources AdministratorHuman Resources SpecialistHôte (H/F)IT Systems EngineerImplementation SpecialistInside Sales RepresentativeInstallerInstructeurInstrumentiste (H/F)Internal Communications ExecutiveInterpreterInventory ControllerJunior MechanicKitchen AssistantLaborerLead Station Attendant (Ramp)Lead TechnicianLearning SpecialistLegal AssistantLibrary TechnicianLogistics AssociateMachine OperatorMaintenance EngineerMaintenance TechnicianManager in TrainingMaterial CoordinatorMerchandiserMillwrightMonitorNetwork Security EngineerNetwork SpecialistOccupational Health NurseOccupational Health and Safety ManagerOperario RampaOperation CoordinatorOperational ManagerOperations AssociateOperations LeadOperations RepresentativePackagerParalegal InternPartnerPassenger Service AgentPersonnel Navigant Tactique (H/F)Plan ManagerPlanificatricePremier officier A220Prep CookPrepose d'escalePrincipalProcess EngineerProduction WorkerPréposé au Service à la Clientèle (H/F)Préposé d'escaleQuality Assurance ManagerRampRamp AttendantReal Estate AssociateReceptionistRecords SpecialistRegional ManagerRepresentativeReprésentantReservation SpecialistResponsable Relations Sociales (H/F)Revenue AnalystRevenue ManagerRoom Service ServerSafety OfficerSales LeadSales ManagerSales Representative (H/F)Senior CoordinatorServeur de Bar (H/F)Service TechnicianService en VolShift LeaderShop TechnicianSous ChefSpecial Assignation, iPad ChampionSpecialistSponsorship ManagerSpécialiste en Sécurité Informatique (H/F)Station AttendantStation ManagerStewardStore ManagerStudent InternSuperviseur (H/F)Support AnalystSupport SpecialistSupport WorkerSystem ProgrammerSystems AdministratorTeam LeaderTeam SupervisorTechnical Data ControlerTechnical SupportTechnical Support SupervisorTechnicianTechnicien (H/F)Technicien Mécanique (H/F)Technicien Qualité (H/F)Technicien de Maintenance (H/F)Technicienr atelier carburantTechnologistTest OperatorTraducteur (H/F)TrainerTraining CoordinatorTravel AgentVendorVice PresidentWarehouse LeadWedding Planneramecssadatahotesseprepose d'escaleunionized jobÉlectromécanicien (H/F)

Overall reviews at Air Canada

5.0
Operational Manager | Montréal, QC | Oct. 26, 2020
Excellent company to work for!
Every day a new adventure and a new experience. Got to travel a lot in my functions and the people are really committed. I really do miss working there.
3.0
Operations Manager | Toronto, ON | Jan. 29, 2020
Invaluable Experience
You learn very quickly how to resolve operational issues. In Toronto AMF, it is very fluid, especially when it comes to weather delays and cancellations. IRROPS have become the norm in Toronto, and with that the responsibility to think outside the box, focus, and act with a +2hour window. The culture at times, can be a hazard, but that comes with any big organization(s). Overall, great experience if you want to see and learn front line operational issues. The experience that you gain, and carry, is invaluable. No two problems are alike. No two experiences are the same. Everyday you come into work, everyday you will have a unique experience, conversation, problem, and possible solution. With all that bundled together. It's the experience you will gain.
5.0
Flight Attendant | Mississauga, ON | Jun. 4, 2020
Air Canada - Cabin Service
Productive, Learned a lot about the airline industry. It would be busy & a lot of flights to prepare. Time management, working with others. It was fun & you learn how to work at a fast pace. Preparing items before handing. Meeting people from different countries with different backgrounds.
5.0
Application Support Engineer | Saint-Laurent, QC | Sep. 8, 2020
AWESOME Place to work at!!!
Was employed for 32 years. I have had the honour of working in many positions with great team spirit, great teammates, great job, great management. All in all, Air Canada is a FANTASTIC place to work at. I considered it a family throughout my career.
ProsTravel
ConsI couldn't find any...sorry.
4.0
Customer Service/Sales Representative | Dorval, QC | Sep. 29, 2020
Perfect for someone who wants to see the world
Great place to work and advance! Cheap to travel, but pay is terrible! Great management and staff! It is not a place to mess around but perfect if serious!
4.0
Customer Service Representative | Mississauga, ON | Apr. 8, 2020
Interesting and fascinating multicultural environment
The people are fun. The multi-cultural background is fascinating. We meet in the lunch room first . We talk about our previous day's activities, about sports, entertainment and cultural matters such as cuisine. We are then briefed by our managers as to their expectations and disciplinary requirements and potential problems
5.0
Technical Support Supervisor | Saint-Laurent, QC | May 19, 2020
Help desk cordinator
Enjoyed my position helping my coworkers, 24/7, will go back to AC when all comes back to normal again. Learnt a lot about the airline business, its a fast pace company and very interesting.
5.0
Operations Manager | Calgary, AB | Jun. 3, 2020
A great place for
When the industry is stable you can learn and progress rapidly The ability to see the world is a true benefit Large Company with a lot of opportunity to work in different areas
1.0
Entertainer | Toronto, ON | Jul. 11, 2019
Interview Process - Terrible
Interviews are set up via email. No phone call. No pre-screening. No discussion in regards to compensation package. Only a short notice is provided to prepare for a slide-deck presentation (2 days, from initial notice to date of interview). From when we sat down, there was continual yawning and distracted eye-glancing to the hall to see who was passing. There was swearing in the interview. First impressions are important. Each employee represents the company when they are on the corporate premise. It was an unprofessional experience.
ProsNothing
ConsUnprofessional, no structure, lack of process and tools established with certain divisions of the company.
4.0
Plan Manager | Montréal, QC | Mar. 25, 2017
If You like travel and travelers this is the place for you.
Eat, Sleep...Travel. You will be able to improve any customer service and management skills you think you may already have. This company will increase the speed and dedication to customers by 3 to 5 times anything you have done outside the airline business.
ProsTravel
ConsYour work life is at the mercy of Canadian weather.

Questions and answers about Air Canada

Why did you leave your job at Air Canada?
Asked Mar. 29, 2017
I didn't choose to leave Air Canada, I was fired on probation. This unjust dismissal destroyed my life, my mental health, and my love of aviation.
Answered Feb. 4, 2021
I was dismissed without just cause for a family medical emergency. Even though I followed the rules and was told repeatedly I qualified for time off. Customer Relations is a very toxic group. Management shows blatant favouritism, as do team leads and supervisors. You are following a moving target, jumping thru hoops that keep moving. Mgmt likes to keep employees in the dark, and are very tight with information. Constantly threatening you with dismissal from the moment you walk in the door. Attendance line is verbally abusive when u call in sick. Pay is pathetic and union takes dues but does nothing to protect you. Eat or be eaten environment
Answered Dec. 24, 2019
Can someone from a different country who does not have a Canadian passport apply?
Asked Nov. 9, 2017
Hello All, thank you to all those who took the time to answer this question :) To be eligible to work at Air Canada, you must be eligible to work in Canada. Not all positions require a Canadian passport. Should you have an open work permit for a min of 12 months from hiring date, it would also be valid. One of the few expectional roles that require a Canadian passport is the Flight Attendant role. Hope this helps!
Answered Nov. 7, 2019
Yes, if he deserves it
Answered Sep. 5, 2019
What are the working hours at Air Canada?
Asked Mar. 21, 2017
Thank you for all those who took the time to answer this question :) To help clarify, all roles have different working hours. If your position requires shift work, the hours can be varied with night shift, days shifts or evening shifts. There is alway a maximium of hours an employee can be scheduled per month to ensure our employees are not overworked. Some other management roles have more of a fixed schedule from Monday to Friday. In general, the working hours depend on the role. If you're interested in a position, we advise to review the job description to see the details related to scheduling.
Answered Nov. 7, 2019
Anytime as long as is full time job
Answered Feb. 25, 2019
If you work for air Canada, do you have access to work from home on your computer
Asked Jun. 17, 2017
Yes I have access
Answered Nov. 26, 2019
Yes I can access
Answered Feb. 25, 2019
What would you suggest Air Canada management do to prevent others from leaving?
Asked Mar. 29, 2017
Quit leaving employees in the dark. Stop discriminatory behaviour and adding to the toxicity of the workplace. Treat employees like human beings, not replaceable bots. Mgmt should stand up for their employees and not be someone who uses fear to control employees. Take some people skill classes.
Answered Dec. 24, 2019
Get rid of the OBSM program, fire the Cabin Crew Managers and stop the divide/conquer mentality that causes the toxic work environment
Answered Sep. 3, 2019