American Eagle Outfitters

Working at American Eagle Outfitters: company overview and reviews

American Eagle Outfitters
American Eagle Outfitters
3.7
554 reviews
American Eagle Outfitters ratings
3.7
Average rating of 554 reviews on Indeed
3.8Work-life balance
3.3Pay & benefits
3.2Job security & advancement
3.4Management
3.7Culture
Headquarters
77 Hot Metal Street Pittsburgh, PA 15203
Employees
10,000+
Revenue
$1B to $5B (USD)
Industry
Retail

Popular jobs at American Eagle Outfitters

 Average salarySalary range
Sales Associate
5 salaries reported
$13.77
per hour
$10.15-$20.70
Brand Ambassador
3 salaries reported
$13.57
per hour
$10.15-$20.35
Stocking Associate
1 salary reported
$14.00
per hour
$10.15-$21.00
Retail Sales Associate
1 salary reported
$15.00
per hour
$10.15-$22.50
Warehouse Worker
1 salary reported
$18.55
per hour
$10.15-$27.85
Salary satisfaction
65%
of the employees are satisfied about their pay
Based on 485 reviews

American Eagle Outfitters reviews

Popular jobsSales AssociateCashier/SalesRetail Sales AssociateSeasonal AssociateAssistant ManagerSales RepresentativeBrand AmbassadorCustomer Service RepresentativeStocking AssociateSales LeadAssistant Store ManagerStore ManagerMerchandiserStockerStylistAssociateCashierCash LeadPackerVendeur (H/F)Customer Service Associate / CashierLead CashierManagerMerchandise ManagerReprésentant des Ventes (H/F)Retail Assistant ManagerSales ClerkSales ManagerWarehouse WorkerAmbassadorAssociate ManagerCashier/StockerJean ExpertMerchandising AssociateOvernight AssociateSales LeaderStaffing SupervisorAdministrative AssistantAssocié aux Ventes (H/F)Back Shop EmployeeBackroom AssociateCaissier (H/F)Cash Lead and a Jean Expert IChef d'équipe (H/F)Coiffeur (H/F)CommisCommis (H/F)Commis à la Vente (H/F)Conseiller Clientèle (H/F)Customer AssistantCustomer RepresentativeDistribution AssociateDistrict ManagerEjecutivo/a de atención a clientesEmerging LeaderEntry Level Retail Sales AssociateFashion AdvisorForklift OperatorFront End AssociateGeneral HelpGreeterGérant (H/F)Inventory AuditorJEAN EXPERTLead au plancher de ventesMaintenance AssociateMerchandiseur (H/F)OrganizerPlannerRecruiterRefusedRegional DirectorResponsable de Magasin (H/F)Retail Customer Service RepresentativeSalespersonSeasonal Part-Time workerSeasonal Retail Sales AssociateSellerServerService CrewSet ManagerSet Up AssociateShop AssistantStaff ManagementStaffing ManagerStagiaire (H/F)Stock ManagerStore ClerkTeam LeaderTransportation CoordinatorVendeuse
All locationsAbbotsford, BCAbilene, TXAbu DhabiAcworth, GAAkron, OHAlbany, GAAlbany, NYAlbertville, MNAlbuquerque, NMAlcoa, TNAlexandria, LAAlgonquin, ILAllen, TXAllentown, PAAlpharetta, GAAltamonte Springs, FLAltoona, IAAltoona, PAAmarillo, TXAmes, IAAmherst, NYAnchorage, AKAnderson, SCAnjou, QCAnn Arbor, MIAnnapolis, MDAppleton, WIAr-RayyānArcadia, CAArdmore, PAArlington, TXArlington, VAArvin, CAAsheboro, NCAsheville, NCAshland, KYAthens, GAAtlanta, GAAtlantic City, NJAuburn Hills, MIAuburn, ALAuburn, MAAuburn, WAAugusta, GAAugusta, MEAurora, COAurora, ILAurora, OHAustin, TXAventura, FLBakersfield, CABaltimore, MDBalzac, ABBarboursville, WVBarcelona, Barcelona provinciaBarranquilla, AtlánticoBarrie, ONBarstow, CABartlesville, OKBartonsville, PABaton Rouge, LABay City, MIBay Shore, NYBayamón, PRBayside, NYBeachwood, OHBeaumont, TXBeavercreek, OHBeaverton, ORBeckley, WVBeirutBel Air, MDBelleville, ONBellevue, WABellingham, WABend, ORBensalem, PABethel Park, PABethesda, MDBethlehem, 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L.San Pedro Garza García, N. L.San Ysidro, CASan Ysidro, NMSandusky, OHSandy Springs, GASandy, UTSanford, FLSanta Ana, CASanta Barbara, CASanta Clara, CASanta Fe, Granada provinciaSanta Monica, CASanta Rosa, CASantiago de Chile, Región MetropolitanaSarasota, FLSaratoga Springs, NYSarnia, ONSaskatoon, SKSaugus, MASavannah, GASawgrass, FLScarborough, ONScarsdale, NYSchaumburg, ILSchenectady, NYScottsdale, AZScranton, PASeattle, WASelinsgrove, PASevern, MDSevierville, TNSharjahShawnee, OKSherman, TXShreveport, LASilver Spring, MDSilverdale, WASilverthorne, COSimpsonville, KYSioux City, IASioux Falls, SDSkokie, ILSmithfield, NCSmithfield, RISmithtown, NYSmyrna, GASnellville, GASomerville, MASouth Barrington, ILSouth Bend, INSouth Burlington, VTSouth Miami, FLSouth Portland, MESouthaven, MSSouthlake, TXSpanish Fort, ALSpartanburg, SCSpokane, WASpotsylvania County, VASpring, TXSpringdale, OHSpringfield, ILSpringfield, MASpringfield, MOSpringfield, OHSpringfield, PASpringfield, VASt. Catharines, ONSt. John's, NLSt. Louis, MOStamford, CTState College, PAStaten Island, NYSterling Heights, MISterling, VAStockton, CAStony Brook, NYStreet, MDStrongsville, OHStroudsburg, PASugar Land, TXSunbury, OHSunrise, FLSurrey, BCSyracuse, NYTacoma, WATallahassee, FLTampa, FLTannersville, PATarentum, PATaunton, MATaylor, MITemecula, CATempe, AZTerre Haute, INTexarkana, TXTexas City, TXThe Woodlands, TXThornhill, ONThornton, COThousand Oaks, CAThunder Bay, ONTigard, ORTilton, NHTinton Falls, NJTlalpan, CDMXTlaquepaque, Jal.Toledo, OHToluca, Méx.Toms River, NJTopeka, KSToronto, ONTorrance, CATownship of Hamilton, NJTownship of Jackson, NJTownship of Liberty, OHTowson, MDTracy, CATraverse City, MITroy, MITrumbull, CTTrussville, ALTsim Sha Tsui, KowloonTucson, AZTuen Mun, New TerritoriesTukwila, WATulsa, OKTupelo, MSTuscaloosa, ALTuscola, ILTwin Falls, IDTyler, TXTysons Corner, VAUnion Gap, WAUnion, NJUniondale, NYUniontown, PAUpper Arlington, OHUtica, NYVacaville, CAValdosta, GAValencia, CAValley Stream, NYValley, WAVancouver, BCVancouver, WAVaughan, ONVentura, CAVeracruz, Ver.Vernon Hills, ILVero Beach, FLVictor, NYVictoria, BCVictoria, TXVienna, WVVineland, NJVirginia Beach, VAVisalia, CAWaco, TXWaldorf, MDWappingers Falls, NYWarner Robins, GAWarrendale, PAWarwick, RIWashington, DCWashington, PAWashingtonville, NYWaterbury, CTWaterford, CTWaterloo, NYWaterloo, ONWatertown, NYWausau, WIWauwatosa, WIWayne, NJWebster, TXWellington City, WellingtonWellington, FLWesley Chapel, FLWest Chester, PAWest Des Moines, IAWest Dundee, ILWest Hartford, CTWest LondonWest Mifflin, PAWest Monroe, LAWest Nyack, NYWest Ocean City, MDWest Palm Beach, FLWest Vancouver, BCWest, TXWestfieldWestlake, OHWestland, MIWestminster, COWheaton, MDWhite Marsh, MDWhite Plains, NYWhitehall Township, PAWichita, KSWilkes-Barre, PAWilliamsburg, IAWilliamsburg, VAWilliamsville, NYWillis, TXWillow Grove, PAWilmington, DEWilmington, NCWilton, NYWinchester, VAWindsor, ONWinnipeg, MBWinston-Salem, NCWisconsin Dells, WIWoodbridge, NJWoodbridge, VAWoodburn, ORWoodbury, MNWoodbury, NYWoodstock, GAWorcester, MAWrentham, MAWyomissing, PAYakima, WAYonkers, NYYork, PAYork, SCYoungstown, OHYpsilanti, MIYuba City, CAYuma, AZZanesville, OHZapopan, Jal.ΑθήναΘεσσαλονίκη‘Aiea, HI

Overall reviews at American Eagle Outfitters

2.0
Administrative Assistant | Bayshore, ON | Apr. 2, 2020
Not what it seems.
American Eagle tries very hard at being seen as an inclusive, caring work environment when it is in fact a place where you are forced to work unpaid overtime and endure bulllying from senior management. You are told one thing and then expect to do another. The district manager was incredibly rude - managers were uncomfortable asking questions and made to feel stupid. Manager turnover increased when she took over the district.
Prosco-workers, well-made product, pay, 3 weeks vacation time, sick time, benefits, small matched rsp
Consunpaid overtime, unrealistic expectations, lay-offs, bullying from corporate employees, unsupportive district manager.
4.0
Cashier/Sales | Canada | Feb. 18, 2020
Lack of schedule
It was a good experience but they were not able to provide me with my schedule and didn't have many shifts. I can recommend this to someone who wants to work for less than 10 hours per week.
4.0
Inventory Auditor | Mississauga, ON | Aug. 16, 2012
Productive/ fun place to work
Fast pace, great co-workers, Productive/ fun place to work
4.0
Assistant Store Manager | Ottawa, ON | Jul. 2, 2018
American Eagle
Overall, American Eagle offers on-going opportunities to gain experience on a management level. Additionally, the company provides a stable work environment with all around supportive team member. A typical days includes opening the store, driving sales, reviewing reports, coaching employees, and managing pay roll.
4.0
Stylist | Calgary, AB | Jun. 19, 2016
Good First Job
Great company with good hands on training. Learned a lot about the retail/customer service world. Very little pay for high expectations. Friendly staff and work environment.The way they schedule staff can be a bit biased, but other than that, good hours if you put in the effort. As retail is a very high paced job at times, the training learned had many tips on how to control a stressful situation.
ProsFriendly staff, enjoyable work environment, interactive training, free items
ConsLittle pay, stressful (at times)
3.0
Recruiter | Calgary, AB | Nov. 9, 2017
It's a good job to learn many skills.
American eagle outfitters was transitioning into a new brand when I had started. Though, it was nice to look at, there was a lot of back and forth between management, staff, and higher management that made it seem quite chaotic and stressful. The teams were big and the customer base was nice to work for. The shops are clean and they have many motivated people working in the stores that are always there to help when needed.
ProsSalary, Management Security, Training
ConsUpper Management, Work/Life Imbalance, Communication
4.0
Staffing Manager | Vancouver, BC | Jun. 8, 2020
Loved my team
We called ourselves the dream team and i loved working with my co-workers on management. We definitely were underpaid but there was room for growth within the company as I was hired as a seasonal.
3.0
Customer Service Representative | Victoria, BC | Aug. 9, 2015
Good first job
American Eagle is an amazing job with lots of opportunities. It is a typical retail job from 9-5 and that's why I didn't stay there. It's not always high pace but it can be- especially around holidays and back to school. Good company.
4.0
Ambassador | Edmonton, AB | May 4, 2020
Overall a very fun workplace
There were a few scheduling errors and mishaps, but the management of the store was very forgiving and helpful. It was my first job and a very safe place to learn how to function in a workplace.
5.0
Brand Ambassador | Winnipeg, MB | Jul. 1, 2019
Productive and fun working environment
Great, caring, friendly co-workers, atmosphere and management. More shifts would be nice, only management gets full time, 8-hour shifts. Everyday is something new

Questions and answers about American Eagle Outfitters

What questions did they ask during your interview at American Eagle Outfitters?
Asked Jun. 8, 2017
What 3 outfits are trending now for men and women
Answered Apr. 17, 2019
- What can you bring to american eagle - Why did you apply here - Tell me about yourself - If you were put in this type of scenerio what would you do - How do you work as a team/individual - How do you work under pressure
Answered Apr. 9, 2019
How does the scheduling work in Canada? Are they flexible if you have another job?
Asked Jul. 4, 2017
I think so. You can talk to the managers about your hours. They will also call you about schedules sometimes or you can call them.
Answered Oct. 25, 2019
Yes, I will tell the jobs that I am busy this day and they will schedule me another day.
Answered Jul. 11, 2019
How long does it take to get hired from start to finish at American Eagle Outfitters? What are the steps along the way?
Asked Mar. 29, 2017
Try matching your resume to thier reqirements for the role at the company
Answered Sep. 6, 2018
Usually it's this vibe they get off of you if you try to apply in person, first impressions basically. Sometimes they give you an interview when you visit them, other times would be over the internet.
Answered Jun. 29, 2018
What are the working hours at American Eagle Outfitters?
Asked Mar. 29, 2017
The earliest shifts tend to be 6am or 7am with closing shifts finishing between 10pm-12a depending on the time of year. Holiday hours range from 5am for opening and 3am for closing during peak.
Answered May 22, 2018
About 6 hours shifts.
Answered May 9, 2018
If you were to leave American Eagle Outfitters, what would be the reason?
Asked Jun. 7, 2018
Upper Management; I would rather make more money for a competitor who pays.
Answered Nov. 15, 2018
To focus more on my academics.
Answered Sep. 6, 2018