Overall reviews at American Eagle Outfitters
Administrative Assistant | Bayshore, ON | Apr. 2, 2020
Not what it seems.
American Eagle tries very hard at being seen as an inclusive, caring work environment when it is in fact a place where you are forced to work unpaid overtime and endure bulllying from senior management. You are told one thing and then expect to do another. The district manager was incredibly rude - managers were uncomfortable asking questions and made to feel stupid. Manager turnover increased when she took over the district.
Prosco-workers, well-made product, pay, 3 weeks vacation time, sick time, benefits, small matched rsp
Consunpaid overtime, unrealistic expectations, lay-offs, bullying from corporate employees, unsupportive district manager.
Cashier/Sales | Canada | Feb. 18, 2020
Lack of schedule
It was a good experience but they were not able to provide me with my schedule and didn't have many shifts. I can recommend this to someone who wants to work for less than 10 hours per week.
Inventory Auditor | Mississauga, ON | Aug. 16, 2012
Productive/ fun place to work
Fast pace, great co-workers, Productive/ fun place to work
Assistant Store Manager | Ottawa, ON | Jul. 2, 2018
Overall, American Eagle offers on-going opportunities to gain experience on a management level. Additionally, the company provides a stable work environment with all around supportive team member.
A typical days includes opening the store, driving sales, reviewing reports, coaching employees, and managing pay roll.
Stylist | Calgary, AB | Jun. 19, 2016
Good First Job
Great company with good hands on training. Learned a lot about the retail/customer service world. Very little pay for high expectations. Friendly staff and work environment.The way they schedule staff can be a bit biased, but other than that, good hours if you put in the effort. As retail is a very high paced job at times, the training learned had many tips on how to control a stressful situation.
ProsFriendly staff, enjoyable work environment, interactive training, free items
ConsLittle pay, stressful (at times)
Recruiter | Calgary, AB | Nov. 9, 2017
It's a good job to learn many skills.
American eagle outfitters was transitioning into a new brand when I had started. Though, it was nice to look at, there was a lot of back and forth between management, staff, and higher management that made it seem quite chaotic and stressful.
The teams were big and the customer base was nice to work for. The shops are clean and they have many motivated people working in the stores that are always there to help when needed.
ProsSalary, Management Security, Training
ConsUpper Management, Work/Life Imbalance, Communication
Staffing Manager | Vancouver, BC | Jun. 8, 2020
Loved my team
We called ourselves the dream team and i loved working with my co-workers on management. We definitely were underpaid but there was room for growth within the company as I was hired as a seasonal.
Customer Service Representative | Victoria, BC | Aug. 9, 2015
Good first job
American Eagle is an amazing job with lots of opportunities. It is a typical retail job from 9-5 and that's why I didn't stay there. It's not always high pace but it can be- especially around holidays and back to school. Good company.
Ambassador | Edmonton, AB | May 4, 2020
Overall a very fun workplace
There were a few scheduling errors and mishaps, but the management of the store was very forgiving and helpful. It was my first job and a very safe place to learn how to function in a workplace.
Brand Ambassador | Winnipeg, MB | Jul. 1, 2019
Productive and fun working environment
Great, caring, friendly co-workers, atmosphere and management.
More shifts would be nice, only management gets full time, 8-hour shifts. Everyday is something new