Coordonnateur Administratif (H/F) | Montréal, QC | Nov. 7, 2013
Support et suivi
Coordonner les activités d’une équipe de six analystes séniors;
o Effectuer diverses tâches administraves : gérer la boite courriel de groupe, l’agenda, répondre au téléphone;
o Effectuer la vérification des données provenant de diverses sources d'information, et s'assurer de la conformité;
o Préparer, et assister aux rencontres journalières, rédiger les comptes-rendus et assurer le suivi des décisions;
o Coordonner le traitement des demandes Firewalls, certificats, ISM qui sont adressées par divers intervenants, et
assurer le suivi;
o Analyser les demandes de changement dans les systèmes, évaluerez les impacts sur les applications existantes et
réaliser les modifications appropriées;
o Rechercher des informations, et mettre à jour dans des bases de données ACCESS et LOTUS NOTE;
o Ouvrir des billets journaliers dans REMEDY, INFOMAN, ISM pour le traitement des changements par les analystes;
o Cueillir, et la diffuser de l’informations, dans la planification et le suivi de réunions;
o Élaborer et diffuser les politiques et les procédures; Documenter les processus de traitement en cours;
o Mise à jour de la liste des départs dans l’Actif Directory; Faire la sauvegarde journalière des bases de données;
o Générer les rapports des demandes traitées par mois pour nourrir un tableau de bord;
o Assurer également l'intégrité des données informatisées et des rapports produits par le service;
o Assurer la vigie de la liste des firewalls de la banque, et faire le suivie de
I've been with National Bank for a little less than 2 years and it's been a great experience. Employees and management are friendly, professional, and easy to work with. It feels like a family and for the most part people are welcoming and happy to help out if you need anything (it might sounds like a cliché but sometimes clichés can be true :)
The bank has gone through some big changes since I've started so being able to adapt and be agile is a must. It can be a turn off for some, but I see it as the company adapting to the market, being proactive and innovative. I also like a dynamic work place so I fit right in.
When the pandemic started the Bank was quick to act and instore safety measures and benefits for employees (PPE distribution, added wellness days, bonuses for presence required at work during the height of the pandemic, increased perks etc.). This gives you a good idea of how the company responds to a crisis and how it takes care of its employees.
The Bank's top leaders also do a good job in communicating with all employees via conference calls on a regular basis, anyone can submit a question. They are actively seeking feedback whether it's positive or not. It decreases the distance between you and the CEO and reassures you that at any level, we are all working towards a common goal.
I highly recommend National Bank as an employer and I plan to stay here long term.
ProsExcellent work environment, corporate culture with great values
ConsIt can feel like there's a bit less support from head office when working outside QC
Customer Service Representative | Ontario | Sep. 14, 2013
Poor, Poor Management & Training
I was employed with the National Bank for a few months as a bank teller. I received a full week of computer training (reading through the banks PI's and security procedures) and probably 4 days max. of hands on training alongside another employee. Then, thrown onto the floor with my own cash and told "good luck!". The National Bank's computer system is so,so incredibly outdated - absolutely everything needs to be typed in by hand including certain screens you wish to access - you have to type in the screen name. (Complete waste of time!) The staff was far from helpful, huffing and puffing anytime I had to ask a question or need assistance. The Customer Service Manager rolled her eyes at me on several occasions for doing things incorrectly during my first couple of weeks. The Senior Customer Service Representative was so incredibly unpleasant to deal with every single day of work. The Branch Manager hardly ever spoke to the staff or acknowledged us, there were only about 9 employees. I decided to resign because the environment was so poor & the minimal to zero training made going to work an awful experience.
ProsNo weekends ; No nights ; Hour long lunch
ConsNo hours ; Minimal staff ; Ignorant Management ; Ancient computer systems ; ALMOST NO TRAINING
Great place to start your career on an entry-level
I stayed here way too long. I already have 10 years of experience in banking and I am still being taken for granted.
The only problem about the National Bank of Canada is their inability to compensate their younger professionals. The baby boomers will retire eventually, sooner or later, and the place will be for us. But they are far behind compared to other financial institutions in terms of salary. My similar position pays 60-70k (without bonus) in another company, whereas I am being paid much lower.
With 10 years of experience, and 4-5 years in an Analyst/Management role, I should not be this vastly underpaid.
As explained up-top, it is a great place to start your career, but you should apply elsewhere when your manager gives many excuses of why you can't get a raise. My raise never matched inflation, and it is harder every year to keep up with my basic needs such as groceries, bills, mortgage, and car payments. I do not splurge on non-necessary goods and services, and my family and I (2 kids, my husband, and myself) have not been able to afford international flights. Our 3 weeks of vacation is used for home improvement or local road trips only.
It is very sad as I am wasting my youth not travelling.
A titre de conseiller finance personnel, je dois rencontrer les clients qui me sont attribués, voir avec eux leurs besoins, leur proposer des solutions d'affaires et m'assurer de leur satisfaction.Je dois recueillir les informations nécessaire et monter les dossiers dans un délai raisonnable. Je dois faire de la sollicitation téléphonique quotidiennement afin de m'assurer de rencontrer mes objectifs financiers. Je dois faire des références en assurances, en placement, au commercial, je travaille donc en concert avec mes collègues de travail pour les suivis de dossier.
L'aspect le plus difficile de mon travail consiste a rester en alerte sur les nouveautés perpétuels des produits a offrir. L'aspect le plus agréable c'est d'aider mes clients a bâtir leur avenir financier et de créer avec eux un sentiment de confiance.
Constoujours vérifier que mes clients payant ne soit pas atribuer a quelqu'un d'autre, devoir assister a plein de réunios hebdomadaires, devoir vendre des assurances pour lequels je considère ne pas avoir les connaissances nécessaires
Expert in Design and Operations of complex Data Centers and Enterprise IP-based network Infrastructures.
Expert Configuring and Deploying routing and switching solutions based on Cisco IOS/ASR/NEXUS, Metamako/Arista 77xx, Alcatel 7x50, 7705, EBG 68xx, 9000, NovaSparks FPGA and Corvil platforms.
Expert with hands-on experience in HFT (High Frequency Trading) with low latency networking, implementation and operations.
Experience with Network Virtualization, Cloud computing and IPSec VPNs.
Experience configuring Cisco ASA, Fortinet security platforms including HP Tipping Point and F5 Load-balancers.
Experience deploying Test Plans, implementation, connectivity and peering issues with ISPs, Market Venues, business partners.
Experience managing project and operations across electronic trading environment with support of Market Data, Trading, and co-lo design with extreme availability requirements.
A stable place to work in an unstable field of work.
A typical day at work revolves around the phone and email. As a virtual branch, all our communication with other consultants and clients is done this way. My team takes an average of 700 to 800 calls a week during regular months, and 1200 to 1500 calls during RRSP season.
I've learned a great deal about financing, loans and line of credit and the interaction of transactions within banking. Its possible to learn something new everyday as the rules of banking are constantly changing. My coworkers are all very pleasant and hard working and the management is the same. The hardest part about working here is constantly adapting to the new and creative problems our clients present us on a daily basis.
The most rewarding part of the job is right after you've solved a serious issue and are recognized for it.
Proslots of benefits, decent pay
Conspeople that call you up sometimes forget that you are also an individual and deserve respect.
Une journée type revient à analyser les normes hypothécaires de 12 dossiers (objectif quotidien) une fois ces derniers approuvés par le crédit (preuves de revenu, de mise de fond...) afin de déceler tout dossier frauduleux. Ceci requiert de travailler quotidiennement en collaboration avec les directeurs crédits, les collègues directs qui font les mêmes tâches que moi mais aussi avec les conseillers techniques pour les dossiers plus complexes (doute sur un document frauduleux ou autre problème). Cela nous enseigne la rigueur et la concentration mais demande de travailler en équipe afin de fournir une qualité de travail constante.
Le côté agréable est l'environnement de travail et la collaboration avec d'autres personnes de l'équipe ce qui rend les journées agréables et donne une bonne ambiance de travail.
I worked here for a year because i was in a contract. However, my contract was extended and unfortunately a higher paying job offered me another position so i went for it. But if i could i would have stayed at national bank for a longer period of time. Amazing managers, colleagues and clients. If you ever had a problem, or needed help management would there to help you and support you. Also, their training is really good. Most places throw you as a CSR on your first week. National bank do a lot of shadowing and help you practice your day to day work before you are on your own. In terms of sales it is also a great bank. I have worked for other two banking institutions and all they want from your performance is sales, however NBC makes sure you meet those but they DONT make everything about sales
Conswish their salary was higher compared to other banking institutions
Customer Service Representative | Ontario | Apr. 5, 2017
Extreme favoritism, lack of enthusiasm by management
If you are not in "the clique" you are bullied by management and co-workers. Staff were in a constant battle with each other to exceed but ...again...if you were not the "in" group management made it hard for you because they gave the favourite(s) the optimum job that would guarantee their goals were met thus making it difficult to impossible for all to meet goals. When confronted with this they absolutely refused they were doing this. This attitude caused high staff turnover and management still refusing to re-think their strategies. Bullying in such a passive aggressive manner caused extreme frustration. Eye rolling, whispering and lack of friendliness amongst staff is a daily stressor.
ProsDiscounts on products and services.
ConsFavoritism, lack of support, pit team workers against each other...
BNC National Bank provided us with nice office and good products that we could offer our clients.
There were no typical work days in the Mortgage business. Each day was different and you need to be able to perform the tasks of the day.
Some of the duties with my position are any of the items listed below:
• Work with home buyers providing with the education, answers, and finances to purchase their new home
• Provided all Loan Programs: Conventional, FHA, VA, USDA, IL & IA Bond Programs
• Train all of the new realtors in Mortgage Financing for the QC Realtor Association
• Attended XINNEX Mortgage Academy of Excellence – 400 hours of training (While at Cherry Creek).
Since this was very similar to previous job positions, I had already been trained and prepared for my "typical" day at work. However when you work with Mortgage loans you continue to learn everyday. Each day was different and that make the job interesting. The normal day for me would consist any of the above items.
The most enjoyable part of this job was assisting home buyers achieve their goals and working with them to make sure that buying there new home was as smooth as possible.
ProsEnjoyed the work
ConsOur branch was not meeting our production goals, I was unaware until after I started, It is of grave concern now.
Despite my short internship of four months, my experience at NBOC was one of the most beneficial to me and the future of my career. I was assigned tasks and given guidance while at the same time allowed autonomy in my approach. It meant so much to me that an intern could be trusted to generate ideas and come up with my own solutions. By far, my favorite assignment was to redesign their attendance tracking method. I was able to play around with Excel and use my own discretion to create a functional attendance tracking record that the company would end up using even after I was gone. I was able to support NBOC in the on-boarding process for a few new hires and I took what I learned from that experience with me to my current job as an HR Assistant at Western Connecticut State University. I was able to learn about compliance laws, common HR forms, archiving, and more. Management was always there to answer my questions and they weren't afraid to trust me with important assignments. My co-workers were extremely helpful and welcoming, which was an ongoing theme in the company culture. My internship in the summer of 2013 was so amazing that I went back for the summer of 2014 as well.
Questions and answers about Banque Nationale du Canada
If you were to leave Banque Nationale Du Canada, what would be the reason?
Asked Sep. 6, 2018
La formation est pourrie
Answered Nov. 20, 2019
Le salaire est pourri!
Answered Sep. 25, 2019
How long does it take to get hired from start to finish at Banque Nationale Du Canada? What are the steps along the way?
Asked Nov. 28, 2017
Les processus de recrutement dure 3mois a pour mieux choisir de bonnes candidats, étudie leurs dossiers
Answered Oct. 30, 2018
A very good resume with financial certificates and experience is an added bonus not a must. French language is an advantage.
Answered Sep. 9, 2018
Does Banque Nationale Du Canada require background check?
Asked Sep. 15, 2017
Yes, security check
Answered Sep. 25, 2019
Yes they do, and it can be done on the same day.
Answered Sep. 20, 2019
What is the interview process like at Banque Nationale Du Canada?
Asked Nov. 28, 2017
1 phone interview
2 face to face interviews
1 full day personality test
Answered Dec. 17, 2018
CV et le curriculum-Vitae
Answered Oct. 30, 2018
What are the working hours at Banque Nationale Du Canada?