Working at Canada Revenue Agency: Company Overview and Reviews in Canada

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Canada Revenue Agency
4.0
710 reviews
Canada Revenue Agency, CA Ratings
4.0
Average rating of 710 reviews on Indeed
4.2Work-life balance
4.2Pay & benefits
3.4Job security & advancement
3.6Management
3.7Culture
Headquarters
Ottawa, CA
Employees
10,000+
Revenue
More than $10B (USD)
Industry
Government

Popular jobs at Canada Revenue Agency in Canada

 Average salarySalary range
25 salaries reported
$86,546
per year
$43,000-$141,000
12 salaries reported
$60,716
per year
$30,000-$92,000
11 salaries reported
$57,890
per year
$28,000-$87,000
7 salaries reported
$61,188
per year
$30,000-$92,000
6 salaries reported
$89,037
per year
$35,000-$160,000
Salary satisfaction
87%
Of the employees are satisfied about their pay, in Canada
Based on 740 reviews

Canada Revenue Agency reviews

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Overall reviews at Canada Revenue Agency

5.0
Information Technology Specialist | Ottawa, ON | Oct. 26, 2019
Dynamic
As a manager in cyber security you day is always unpredictable an exciting. Each challenge presents a learning opportunity and you have the ability to work with some of the top professionals in the field.
3.0
Liaison | Vancouver, BC | Mar. 8, 2020
Good for short term
Good job for the short term to makeup a decent wage. The culture is very toxic and backwards and there are alot of unmotivated people you're always surrounded by.
5.0
Customer Service Representative | Mount Pearl, NL | Sep. 16, 2020
Great people, always willing to help you when needed.
Must enjoy a desk position! Although they did have the option of adjusting the desk height to allow for standing to break up sitting all day. The supervisors and managers are fantastic and all have “been” where you are so they understand your frustrations and give great coping advice.
ProsGreat pay and benefits, awesome people.
ConsCall centre work
5.0
Clerk | Ottawa, ON | Feb. 26, 2015
The Canada Revenue Agency
A typical day in my position is a busy and fulfilling day filled with puzzles and discrepancies in accounts under which I must solve. I learn how to manage my time as in instances some cases may be quite time consuming. We have deadlines to meet therefore I must be diligent in time management. I work with a great Team, we all excel at one part of the Pensions Verification Program. If lacking information in a certain area we can depend on one another to have information that may help solve the issue. We spend 7.5 hrs daily together and it is a well spent 7.5hrs. We are constantly learning together and in my Department are all Team Players. The most difficult part of my job, I would have to say is awaiting correspondence from clients. Our clients have a deadline to submit their proof, however if it is just one day late we cannot accept their submission. Unfortunately this happens quite often and it is very disappointing to the clients, but they are notified well in advance on when their submissions are due. The most enjoyable part of my job is solving the puzzles the difficult cases, time consuming yes, but very challenging.
ProsIn house courses, Connexions our Library and the various celebrations such as Canada Day
ConsI enjoy my job tremendously, however due to family I must look at relocating.
4.0
Administrative Director | Toronto, ON | Sep. 3, 2014
Good work-life balance
flexible work, enough sick leave, 3 weeks vacation paid Very approachable co-workers and managers
Prosflexible work, enough sick leave, 3 weeks vacation paid
Consshort break, few social events
5.0
Senior Programmer Analyst | Billings Bridge, ON | Apr. 10, 2020
Productive environment with lots of challenges .. Never a boring moment.
Excellent and supportive Group of people from the directors, managers and down to the staff. Very intelligent and knowledgeable. Well organized and very pleasant to work with. Every one of them. The Directors, the Managers and the experts of all departments quite friendly and approachable and extremely knowledgeable. I highly recommend that office as an excellent place to work.
4.0
Assistant Director | Ottawa, ON | Dec. 12, 2019
Needs to focus on more structure and equal opportunity in the workplace.
Work structure needs improvement. All people need to be treated equally in reference to career opportunities. Job applications take much to long to process. Too many managers. All though having said that my patience, people skills and work ethics are quite strong. Key is to not take anything personally. My experience was quite good. I thoroughly enjoyed working daily with my co-workers.
5.0
Tax Examiner | Saint John, NB | Sep. 25, 2019
Government work
Governments are in the business of making 'widgets'. This organization is unique in that it is considered one of the best managed Agencies or Departments in the Federal Government.
3.0
Customs Officer | Toronto Pearson International Airport, ON | Mar. 12, 2019
Rewarding
Customs Officer at Pearson International Airport, are responsible to facilitate the flow of legitimate travellers and trade and enforce several Federal statutes and regulations that keep our country and Canadians safe.
5.0
Customs Officer | Ottawa, ON | Jan. 8, 2019
Great government career
My work with Customs prepared me for very quick and well respected marks for passing the Customs Brokers Professional Course. Well respected job within the community of importers and exporters. Prestigious job with a lot of pride in the work I was doing. Obtained a side job teaching the Customs Course to full time students at St. Clair College.
ProsGovernment job with great benefits. Very rewarding work.
ConsHaving to learn French, fluently once I moved to Ottawa, Didn't get much of a chance to find appropriate courses, to take

Questions and answers about Canada Revenue Agency

How long does the entire hiring process take for a full time job?
Asked Jul. 22, 2017
It took me one year from application to hire date. Lots of testing in the meantime.
Answered Feb. 23, 2020
So fast! One month - from my first email response through to HR phone call inviting me to accept 5 month contract.
Answered Jan. 8, 2020
Why did you leave your job at Canada Revenue Agency?
Asked Mar. 16, 2017
Early retirement. Wanted to do something I enjoyed. CRA great organization. However, very political and extremely regimented towards legislation. I was not able to contribute my ideas.
Answered Jul. 10, 2019
They kept me on contracts of 60-90 days, and waited until the last minute to tell me i was extended. It was really tough trying to plan and live. Buying a car was next to impossible because each employment and income proof letter showed only a few days left before the end of my contract. After 5 years we are supposed to be permanent but it’s too stressful to wait that long. I found better employment.
Answered Dec. 10, 2017
What is the work environment and culture like at Canada Revenue Agency?
Asked Jun. 22, 2017
Yes this is a clean country
Answered Nov. 19, 2019
Excellent clean work environment
Answered Aug. 7, 2018
What is the company culture at AGENCE DU REVENU DU CANADA?
Asked Feb. 20, 2018
It's dog eat dog. There is no support from team leaders since they over-hire term employees and renew the highest scoring. Since you're in competition with your peers there is no information sharing.
Answered Feb. 26, 2020
Production, production, production.
Answered Sep. 9, 2019
What are the perks offered by Canada Revenue Agency?
Asked Jun. 22, 2017
The organization is professional and focussed on delivery of service.
Answered May 15, 2018
Good benefits, lots of learning opportunities
Answered Sep. 26, 2017