I worked here back in 2017, however I suppose such a review would still pose relevant besides this. Things may have changed over the years, so maybe take what i say with a pinch of salt
I liked a few elements regarding my employment at Canadian tire- for example, shifts were always extremely flexible, which is phenomenal if you are a student. However, this is about the only true benefit that truly stands out to me reflecting on my experiences working at this corporation. My job(s) here were relatively straightforward and ordinary- I worked as a shelf stocker, warehouse worker and cashier on numerous occasions. This constant shifting in positions however highlights my first main point regarding the inconsistencies of the management team at my location (and as I’ve heard much about, the other Canadian Tire store in town is no different in this particular regard). Every time I switched positions during the duration of my employment was never a fault of me or my overall performance, but rather was a flaw within the upper management at my store. It got to the point where at one point, I received one 5 hour shift within a two month duration. They kept switching me due to ‘over hiring people’ within my respective departments, leaving me unemployed for many long stints of time. Each time this happened i had to contact the upper management to try and get to the bottom of the situation, in which they would just switch me to a new department each and every time, having to get retrainin
Responsable des Ressources Humaines (H/F) | Quebec City, QC | May 11, 2022
Avantages sociaux intéressants, mais rémunération non compétitive et communication difficile
Selon le magasin, les tâches et responsabilités, ainsi que les rôles diffèrent grandement. J'ai travaillé au magasin de Beauport et mon expérience a été plutôt mitigé. Entrevue de sélection à 4 facteurs pour un poste d'administrateur en ressources humaines (entrevue téléphonique, entrevue virtuelle, entrevue physique avec le marchand, entrevue physique avec le directeur) très très lourd.
J'ai adoré la dynamique d'équipe de cette succursale (environnement de travail intéressant). J'aimais bien mon poste, bien que celui-ci était trop général et les rôles et responsabilités à l'embauche étaient flous. La direction de Beauport (directeurs et marchand) est agréable, mais ne laisse pas de chance aux erreurs. Il faut donc s'assurer d'être 100 % versatile et ne rien oublié, car la moindre erreur peut être fatale (perte d'emploi). Or, il n'y a aucun département en administration (comptabilité, administration, ressources humaines, finance, etc.). Donc si vous prévoyez avoir des collègues de travail ou de l'aide, ce n'est point un endroit pour vous. Il faut être autonome, concentré et toujours à la tâche (on viendra valider régulièrement où vous êtes dans vos tâches). Par exemple, le directeur des RH doit faire d'autres volets de l'administration (comptabilité, finance, ressources humaines, etc.) et il n'aura aucune aide (pas de commis aux RH, pas de techniciens, rien).
Les points les plus difficiles quant à l'emploi que j'ai occupé sont certainement la communication et le manque fl
ProsRégime de participation aux bénéfices, repas gratuits (occasionnel), club social, assurances collectives, flexibilité, etc.
ConsCommunication déficiente, aucune clarté dans les rôles et responsabilités, manque de formation flagrant, rémunération non compétitive, etc.
Before the interview process I wasn't even interested in the job. But once I had my interview, they had made the job seem like it would be a great opportunity to advance my career. They made the job seem like it would be a fantastic place to work with lots of positive feedback from management to encourage employees to do their best.
First off, they pay really poorly. Minimum wage at best and they will keep you there for as long as they can with absolutely no pay raises. Secondly, the environment is very stressful in having to maintain numbers, and so the little things, like garbage and recycling don't get done. However, I say that and they don't even recycle. They have blue bins for recycling, but it all goes in the garbage compactor at the end of the night IF someone does it. They go through so much paper, that I cry for the amount of trees they go through.
Management has zero interest in changing the bad behaviours. If you don't locate things in a place, its okay, there aren't repercussions for it. If you just throw something on the shelf because you can't find where it goes, it's okay because nobody will notice. I was hired as part of an audit team to fix these issues, except for they don't want us to "fix" these issues, they want us to deal with is and adjust it as needed. So everyone is still having the same issues, but we are just supposed to find the issues and continue to let everyone make the same mistakes.
Whenever something was brought up to
Prosthe people you work with, some advancement after a year
Conspart time only, poor management, Owner turn over, poor communication, no team environment
4.0
Customer Service Associate / Cashier | Richmond Hill, ON | Apr 10, 2013
Canadian Tire Corporation Ltd
A typical day working at Canadian Tire consisted of quite a number of things for the time I served them as an employee. Beginning as a cashier, and later moving to a customer service representative, I operated cash registers, optical price scanners, computers or other equipment to record and receive payments or process returns from customers for purchases made, services provided, or fees paid while handling cash and credit payments, making change, giving receipts, accounting for all payments, and performing related clerical duties within the company. Also, I balanced the cash through organized paperwork at the end of every shift, obtained an abundant amount of knowledge company policies along with a proficient understanding of transactions involving cash, coupons and credit. Lastly, I was able to train others in the Cashier and Customer Service Department. Later, I wanted a taste of a different section in the company, so I became part of the House ware, Hardware, Lighting, Plumbing, and Paint Department. Over here, I directly dealt with the public as well as other employees, developing communication and teamwork skills. I was also able to train new employees in this department. I was specifically in charge of teaching how to mix paint, cut keys, wires and chains. Also, I gained quite a substantial amount of knowledge regarding hardware and home furnishings. I was able to fix different display models, put together different promotional stands, properly lift relatively heavy ob
Short Version: JUST PICK SOMEWHERE ELSE TO WORK. PAY IS TERRIBLE FOR WHAT YOU HAVE TO GO THROUGH. MANAGEMENT MAKES IT AWFUL. UNDERSTAFFED TO THE POINT YOU HAVE TO WORK OTHER SECTIONS AT THE SAME TIME.
Genuinely not enjoyable to work at this Canadian Tire, especially with the mostly horrid management. Honestly, all the managers either didn't care/had absolutely favourtism or they were absolutely moody. These managers made it incredibly difficult to enjoy work, because when you're looking for help when responding to a customer's needs or looking for something to stock back onto the shelves, they can make it very difficult when they just do not respond.
The store was also very understaffed, making it where you were expected to take care of your entire section alone or with one other person on very busy holidays, then, if another ENTIRE section was on break, you'd have to take care of their section at the same time with your own.
Being understaffed carried onto having to close the store alone with very little time to do so. They'd expect it very clean and tidy, yet, you'd have to clean up the entire area alone. Even if you start earlier than the store's closing time, there'd still be customers who completely mess up what you've already cleaned up.
Very little choice in what shift you'd like as well due to the favouritism from the managers who choose when you'd work. When getting hired, I told them I'd prefer morning shifts and they agreed, yet when I worked, I always
ProsSome nice coworkers, occasionally free food
ConsAWFUL management, favourtism, choice in shifts, working alone, no workplace safety, very understaffed
Just Okay. Proceed with caution. Not good if you're neurodivergent.
I enjoyed my coworkers, had plenty of amazing customers, and overall it was incredibly fast and easy to check customers out. Incredibly patient coworkers.
HOWEVER
- a little unforgiving with mistakes, and sometimes no patience if you've got some mental disabilities.
- the cash registers barely had any fatigue mats. I had to constantly take them from closed registers. If I was out of luck, I'd be stuck for 8 hours on hard floor.
-my training was rushed. it was way too much to take in at once. Especially with a computer system that has a lot to it.
- manager who trained me, and is in charge of cashiers, essentially told myself and another hire that they didn't know what a lot of the stuff was because they're barely at the cash register.
- They did NOT give me enough time to shadow the cashiers. Once they saw I was very competent at it, they shooed off the cashier and left me be. The next new hire I saw had almost three full shifts getting constant help from another coworker. I had 30 minutes minimum.
- When you need help from departments, managers, etc, you need to call extensions and only page them last resort. The department workers barely answer their phones, and some give attitude when you need something.
-When you desperately need management-only help, they're nowhere to be found. You call and call and call and they don't pick up, or you hear the phone literally left at their desk.
- as cashiers, you're responsible for your own cash tray you bring in and ou
ProsGreat customers, helpful coworkers, lockers
Consfloor staff ignore their phones, management is never around when you need them, It's impossible to find acceptable uniform pants
A good short term thing to have, but not a permanent placement
A typical day of work entails chatting with customers (which is difficult if you're impatient or don't know how to deal with adults acting like children), basic maintenance like moving products from impulse locations to more permanent homes to keep the shelves looking full, and checking prices for cashiers.
As for what I've learned from this job, there are quite a few things, mostly around home maintenance projects such as building decks, replacing or fixing plumbing, replacing switches, and things of that sort. That being said, this job comes with a few other lessons as well such as how office politics work, the fact that people don't like reading signs, and that retail really isn't for everyone. I've received many awards for customer service over the almost two years I've been at my store, and I'll be the first to say that retail is not for me.
To elaborate on the "office politics" comment, management is a bit of a coin toss. Sometimes the managers you get are saints, and other times well, they're the exact opposite. At my store, it's split down the middle. As with other jobs, be prepared to have some problems with them and be ready to have complaints to raise, but so long as you don't stick around long term, that hopefully won't be a significant issue.
Workplace culture is lacking to a great extent in that for many employees, a shift is just that. There's nothing to enjoy or be fulfilled by, it just is. That's fine for some people, but it's one of the numerous rea
ProsEmployees get 15% off of most purchases, not physically demanding, short hours, paid training
ConsManagement is hard to deal with most times, clientele is problematic, mentally and emotionally exhausting
1.0
Customer Service Associate / Cashier | Port Elgin, ON | Jan 31, 2013
A very stressful, upsetting work environment.
A typical day began by preparing tills for the day. We were required to organize the cash area, including putting the daily newspaper that was delivered to us, in sections, together for sale. Once the store opened, we were required to complete a daily cleaning list, while simultaneously assisting customers with purchases/returns. Most of the day consisted of the same tasks.
I learned how to deal with customers who were unsatisfied with their products, and how to appropriately resolve the issues in order to satisfy the customer with a different product, or a money-return.
The management was HIGHLY unfair. The store was (is) run by a family, and there was a high level of favouritism. The managers were extremely hard to approach. Employees were often made to feel guilty for any days they were required to take off. I was often made to feel like I was inconveniencing management when I asked (weeks ahead of time) for certain days off for examinations at my university. On more than one occasion, the managers were caught saying inappropriate, offensive things about their employees (to other employees).
My co-workers, for the most part, were friendly people who were easy to work with. We all worked quite hard to make sure customers were happy, despite feeling unnecessary stress from management.
The hardest part of my job was being expected to simultaneously complete tasks by myself. For instance, to complete the cleaning list, we were required to leave the general cash area, and y
Prosn/a
Consmanagement, long hours, few/no breaks, unrewarding work environment
3.0
Mailroom, Facilities and H&S Representative | Oakville, ON | Feb 25, 2014
Busy and fun work environment. Great corporate culture.
In the Performance of my daily job functions, I perform an established process which entails sorting all daily incoming and outgoing correspondence. I order, receive and maintain all necessary supplies for the office as well as assist with facility services including building operations, employee moves, AV setups and bookings and the maintenance of files. Throughout my current role I provide and perform excellent customer service by doing my due diligence in providing service and adapting services as required by the business.
I feel that I have successfully been able to meet all of the requirements for this role by not only meeting the requirements, but also by maintaining a high level of professionalism. This aspect of the role has helped me develop a strategic imperative by contributing to the development of a high-performing organization with a high operational effectiveness. I feel that this would contribute to my skillset in terms of entering a Human Resources Role by allowing me to demonstrate my interactive abilities and apply these skills from a transferable skill set stand point. I feel that I can apply the same skill sets used in my daily functions of my current role in a human resources role by executing my exceptional communication skills as well as my customer service skills in order to serve the staff of the organization with respect to meeting its strategic objectives. From a leadership standpoint, I provide direction to a temporary employee to contribute to
I am so happy to be part of this company. It is an entry-level job of course, and the pay will be minimum, but if you are a student or wanting a job on the side, this is the best place to work.
My favourite thing about Canadian Tire is the fact that this place respects you, and sees you as more than just an employee. I feel like I am part of a family. They'll treat you like a human. If you're having a terrible day and need to take a breather, they will let you take that breather. And you can always have somebody to talk to if you need to. I've had various breakdown moments during work (due to personal, non-work related issues), and I've never had to deal with them alone or just bottle it up and keep working.
The most enjoyable part of my job as a cashier is the ability to talk to my customers and co-workers (when it's not busy!). Sometimes you'll come across a customer that you totally vibe with. Being able to talk to co-workers when there's no line-up makes the time go by faster. The co-workers here are mostly all very friendly.
As a cashier, you have to be able to deal with repetition. It is a repetitive job.
The most frustrating part of this job is the fact that at this Canadian Tire location, pretty much everything is in poor shape. You have to learn how to adapt with poor quality equipment. The pinpads often reject a customer's card, and you have to use some tricks to try and make it work. The scanners will sometimes stop working, so you have to unplug and
ProsExcellent management, very flexible scheduling, feels like a family
Questions and answers about Canadian Tire Corporation Ltd
How often do you get a raise at Canadian Tire Corporation Ltd?
Asked Nov 7, 2022
Once a year
Answered Mar 23, 2023
Never minimum wage company
Answered Mar 22, 2023
What is the promotion process like at Canadian Tire Corporation Ltd?
Asked Nov 7, 2022
Après 3 ans au Canadian Tire, je n'ai eu que 10 sous d'augmentation.
Answered Mar 18, 2023
There isn’t one
Answered Mar 18, 2023
What would you suggest Canadian Tire Corporation Ltd management do to prevent others from leaving?
Asked Mar 22, 2017
Umm pay would be a good one, better pay probably would be the best to stop people from leaving. When you work full time and even with over time, you still can't pay your bills, pay rent and put food in the fridge then you clearly have a problem. To high expectations for lil to no pay
Answered Aug 30, 2022
The owners of the locations need to take a course in the ethics of true customer service in a retail atmosphere. They then need to relay those teachings to management who will relay to staff. Stop hiring a consistently incapable number of staff that have no product or customer base knowledge. Pay experienced sales people a proper wage to retain them as well.
Answered Sept 17, 2021
If you were to leave Canadian Tire Corporation Ltd, what would be the reason?
Asked Mar 29, 2017
Agreed way to toxic an envirament. Senior Management is lazy, rude, lying, and non caring.
Answered Feb 5, 2023
Very little training provided. Just given radios and scanners and figure it out on your own. Depts not organized or managed efficiently. A lot of wasted time and hiding from customers was acceptable by management and dealer. If you complained or suggested organizing tasks and team effort, expect to be singled out. Very unorganized, poor customer service, staff hide from customers. Zero management support.
Answered Jun 22, 2022
What is a typical day like for you at Canadian Tire Corporation Ltd?
