Working at Cineplex: Company Overview and Reviews in Canada

48 reviews
Cineplex, CA Ratings
Average rating of 48 reviews on Indeed
3.6Work-life balance
2.4Pay & benefits
3.1Job security & advancement
Salary satisfaction
Of the employees are satisfied about their pay, in Canada
Based on 398 reviews

Cineplex reviews

Overall reviews at Cineplex

Actor | Pitt Meadows, BC | Dec 1, 2022
An okay workplace, not the best
I worked at Meadow town Centre Cineplex, the management was okay, there are a few managers that are a pain in the behind to work with. I started right when they reopened after COVID-19 and it was pretty stressful. I was rushed into concession after not even a week on cleaning theatres and scanning tickets (floor). I don't mind doing the dirty jobs as i know they have to be done, all i got from doing those was 10 "points" and a pat on the back and it was completely forgotten after that. My coworkers were nice, once you get to know them better, some of them bring up petty highschooler drama but that's not the reason I quit. I got to experience almost everything in that cineplex, even training (the cast trainers aren't paid what they deserve at all, they are expected to act like managers for 25 cents more than minimum). Hardest part of my job was the customers. Complaining that it took them 15 minutes to get to me, when we're in the middle of a rush, complaining that things aren't clean right away after a rush. Getting mad at us for running out of popcorn because there was more people coming in than expected. The most enjoyable part was the coworkers I was close with, they made my job fun and was part of the reason i stayed in the job for so long Overall the reason I had to leave is because they couldn't accommodate my schedule which i understand. The manager I talked to about it was nice to me and i visit the theatre once in a while to say hi to old coworkers.
ProsFree paper bag of popcorn
ConsA lot expected of you for the amount of pay you get
Actor | Langley, BC | Oct 3, 2022
Really fun place to work at
I worked at Cineplex for around 7 months and can I just say that I had a great time. Every person I worked there with was so much fun and the majority of shifts did not feel boring at all. You start working in concession and floor and eventually can make your way around all the places and even become a team leader and eventually assistant manager. The shifts do get long and working during big movies can get really hectic, but personally, I like rushes over slow days because those can get bad. Also, the hours can get long and sometimes when you're closing concession, you get out at 1 or 2 am. The management is also great and really understanding. I, unfortunately, had some health issues while working and they were all so nice and gave me the time off that I needed. All in all, it's not a bad high school job and its great if you love movies (free movies) but not so great if you wanna make more money (minimum wage)
ProsFree movies (unlimited), Free drinks and popcorn on your shift, Half off all food while working, Great environment, Fast paced (most of the time)
ConsLong hours, Closing shifts run really long, Slow days are unbearably boring, Floor can get tiring
Server | Burnaby, BC | Jan 9, 2023
Co-Workers are amazing, Managers are a revolving door, Cineplex doesn't invest in good employees
Management is constantly changing AND they are not on the same page- they always tell us opposite information. The GM is rude, petty and sassy, not professional. The pay is minimim wage, with tips that aren't the best. No raises unless you become a supervisor which isn't worth it, its a .75¢ increase from minimum wage (2022) and way too much work. No wage increases if your shift is past midnight, no increase for treasurers, bartenders, or if they ask you to train new hires. They ask us to do too much for too little. Cineplex surcharge VIP tickets to $26 for the extra work WE do but don't raise our wage?????
ProsFree movies for you and one friend, Great co-workers - truly a highlight for me, 50% off food during our shifts only
ConsLate shifts, Bad pay for too much work, Management is up and down
Crew Member | Belleville, ON | Jan 7, 2023
Such a fun workplace, super productive, fast pace at times slow at times overall very fun
I loved working at the Cineplex to me. It was my favourite place I’ve ever worked. My coworkers and management were amazing. Guests were super nice all of the time but of course you had those couple. You receive a lot of training with the popcorn machines with the butter pumps because the popcorn machines run at 500°C she receive a lot of training with how to handle that properly how to prepare the popcorn you learn how to use the P.O.S which is the point of sale or the register for those who don’t know. management was amazing I can’t say anything negative about it whatsoever. My experience working at the Cineplex was fantastic 100% would recommend to everyone.
ProsDiscounted food, and free movies on your day off
ConsNo cons
Actor | Edmonton, AB | Jul 16, 2022
fun and easy but management can be difficult
shifts were pretty simple and the same every time, coworkers were nice and most customers were very kind! i personally had issue with scheduling conflicts because i had two jobs at the time, was very hard to balance. i had issues with emailing or calling in for shifts, as management would never answer the phone or emails unless it was to say you couldn’t get it off (witnessed them watch the phone ring once and listen to someone call in, only to laugh and not call them back)
Pros50% off food 30 minutes before or after shift and on break, free movies
Consmanagement sucks at replying sometimes, website is hard to navigate occasionally, lots of the tech likes to shut down multiple times a month
Actor | London, ON | Aug 1, 2022
Good first job
Good first job if you're just starting out. But your management team and coworkers can make or break the experience. Don't expect to be promoted or moved to different sections, even if you have all the qualifications. My location had a VIP section and I was told that if I got my Smart Serve I could work in there, but my managers moved a new-hire over there instead because she was related to the Head Manager. I also asked to be trained on different sections of the regular theater but because of favouritism, management never did it. They also have an "award show" every year to give people awards for doing their jobs, but again, favouritism is blatant.
ProsFree movie tickets for you and a +1
Actor | Winnipeg, MB | Jan 22, 2023
good job for teens
I got my first job at cineplex when i was 15 and it was so much fun ( mostly because of the free popcorn and fruitopia ) everyone i worked with were all so nice and then managers were always really understanding. Was easy to get time off when ever you needed. I worked at a small old cineplex but it closed down and we got moved to a cineplex junction and that’s when it went all down hill, the new managers were horrible, didn’t properly train new cast member, wouldn’t allow time off, etc.. If it wasn’t for the switch in locations and management i would still be there.
Prosfree popcorn, movies and fountain drinks
Guest Service Agent | Toronto, ON | Jun 17, 2022
Very fast paced and a bit stressful
Typical day at work starts of with answering calls right at the start of the shift. Management was very nice but not very organized as they was very understaffed. The job being remote means that workplace culture is a bit non existent. Hardest part of the job would be the constant pressure of answering calls and dealing with the customers that have had a long wait time. Most enjoyable part of the job would be the satisfaction that you get after you successfully help a customer after they have had to be put through a heap of trouble.
Actor | Edmonton, AB | Sept 21, 2022
Prepare to beg for hours - Anyone other than students stay away
During the summer you will get 20 hours a week max. During the slower winter months closer to 3 or 4 hours a week. Management is a nightmare with fraternity vibes. The work culture is to protect yourself at all costs, and make anyone under you do your job for you. At my location my part time managers work more hours than the salaried GM. The benefit of the job is that it's perfect for students who don't want to fully commit to working. It's incredibly easy to give your shift away due to the lack of hours.
Actor | St. Vital, MB | Jul 24, 2022
Fun, but very entry-level
I have enjoyed my time at Cineplex thoroughly. However, if you expect to be paid fairly, or according to your skill level, forget it. The wages are BARELY above minimum wage for higher positions (Cast lead, Assistant manager, etc.). Despite working hard, and doing what is generally speaking janitorial services, you will never receive any further pay. Unless you truly, truly enjoy being in a movie theater all the time, the pay barely justifies the amount of expectations placed on you from your management team.
ProsGood employee benefits
ConsPoor pay

Questions and answers about Cineplex

What is the promotion process like at cineplex?
Asked Nov 16, 2022
Little to none
Answered Jan 19, 2023
haven’t seen someone promoted since working there
Answered Jan 6, 2023
What benefits does cineplex offer?
Asked Aug 8, 2022
free movies, free popcorn and soda beverages 30 minutes before, during, and after shifts.
Answered Jan 31, 2023
Free movies
Answered Jan 9, 2023
How often do you get a raise at cineplex?
Asked Nov 16, 2022
Almost never
Answered Jan 3, 2023
Answered Dec 18, 2022
What is cineplex holiday leave policy? How much holiday leave do you get per year?
Asked Nov 12, 2022
None. They want you to work every holiday.
Answered Jan 2, 2023
Answered Nov 29, 2022
What tips or advice would you give to someone interviewing at cineplex?
Asked Sept 21, 2022
Be direct and empathetic with your answers while making it seem like you love movies and the experience of going to the movie theatre
Answered Jan 11, 2023
Be yourself and be honest about your capabilities.
Answered Jan 9, 2023