DoorDash

Working at DoorDash: company overview and reviews

DoorDash
DoorDash
2.4
133 reviews
DoorDash ratings
2.4
Average rating of 133 reviews on Indeed
3.1Work-life balance
2.0Pay & benefits
2.2Job security & advancement
2.2Management
2.4Culture
Headquarters
HQ: San Francisco Local Corporate Offices: Mountain View, Los Angeles, Chicago, Boston, Washington D.C., New York, Austin, Phoenix, Denver, Toronto
Employees
1,001 to 5,000
Revenue
Unknown
Industry
Internet and Software

Popular jobs at DoorDash

 Average salarySalary range
576 salaries reported
$22.06
per hour
$11.00-$33.10
1 salary reported
$12.00
per hour
$10.15-$18.00
10 salaries reported
$15.15
per hour
$10.15-$22.75
2 salaries reported
$18.00
per hour
$10.15-$27.00
2 salaries reported
$17.25
per hour
$10.15-$32.30
Salary satisfaction
36%
of the employees are satisfied about their pay
Based on 579 reviews

DoorDash reviews

Popular jobsDelivery DriverDriverDasherIndependent ContractorDriver (Independent Contractor)CourierCustomer Service RepresentativeOwner Operator DriverCourier DriverDelivery PersonSelf EmployedConductor/aContractorFood RunnerOrder AdministratorPrivate ContractorSpecialistDashedDelivery SpecialistHandlerRoute DriverDrivers HelperOperations AssociateRecruiterServerAccount ExecutiveAccount ManagerAgentBuilderCrew MemberCustomer Support RepresentativeData Entry ClerkDelivery Person (independent Contractor)DiverDoor dashDoorDashDoordashDruverMerchantMessengerOperations ManagerPhotographerShift ManagerSupport Escalation EngineerAdministrative AssistantAmbassadorAnnoyed by scamAssistant ManagerBrand AmbassadorBusiness Development ConsultantCURRENT EMPLOYMENT - PART TIMECall Center RepresentativeCall Center SupervisorCaterer/ServerCatering AssistantChauffeur Livreur (H/F)ChefClerkClient CoordinatorCompliance OfficerContract RecruiterCourrierCulinaryCurrentCurrent Doordash EmplyeeCustomer Care ManagerCustomer Service SupervisorCustomer Service/Data EntryDESDadherDashDashmasterDeliaDeliveries AssociateDoor DashDoor Dash Scams you out of your moneyDrivDriver AssistantDriver ManagerDriveyDrverFacilitatorFleet ManagerFood Service AssociateFood Service WorkerGPS system sucks-and they're not fixing itDriverICIndependent ConsultantIndependent RepresentativeLocal DriverLogistics SpecialistNever existedNothingOffice ManagerOperations AssistantOperations SupervisorOperatorOrder ProcessorOrientation LeaderPart-time/ Full-timeProduct OwnerRecruiting CoordinatorSAHMSafety SpecialistSales AssociateSales ManagerSenior Account ManagerShuttle DriverSocial Media CoordinatorSocial Media SpecialistSpecial AgentStore ClerkSubcontractorSupervisorSupport SpecialistSupport StaffTeam LeaderTeam MemberTier 1 AgentTransporterTroyWarehouse Specialistdash slavemehtaxСourier
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Overall reviews at DoorDash

5.0
Delivery Driver | Calgary, AB | Dec. 18, 2018
Great side cash
Typically driving around waiting for orders. Busy times are listed and much better for keeping active and making money. Learned how to navigate the city better. You are basically your own boss. Hardest part rush hour. Enjoy working on your own time.
ProsGood tunes in the car
ConsLong waits sometimes
5.0
Dasher | Red Deer, AB | May 21, 2020
Best Position ever
I truly regret needing to leave my position with DoorDash. It was honestly the best employer I’ve ever had and I miss it immensely. It was a great atmosphere and great people
3.0
Delivery Driver | Surrey, BC | Dec. 10, 2020
Meh
In my area it was not super busy. Probably made a total of 100 bucks in 2 months. It is nice that you can make your own hours, but its a bit stressful when you first start.
ProsMake your hours
ConsPeople do not really tip.
2.0
Independent Contractor | White Rock, BC | Dec. 30, 2020
Deactivate contractors, THE Company, does not follow the contract Terms
Support is horrible, treat you like an employee. They do not follow the terms of the contract. Deactivate you for no reason, explanation. Appeal process is a joke. No help, you're on your own. They monitor you for everything, even though the restaurants make your deliveries late, customer ratings are most important, even though you don't work for Door Dash. Sometimes the delivery time is before the food is picked up. How they passed the "Not an employee" bill in California, is a farce, because you do work for them and they control all the cards. Low transit pays, long drives. I can't stress enough..... DO NOT WORK HERE!!!
Prospaid every week, same day
Conslow pay, long drives, no support, they can't help with anything
4.0
Independent Contractor | Barrie, ON | Jan. 15, 2020
Good place to work if you have part time work
DoorDash is relaxed and the interview was actually not bad. The person doing the interview was nice and informative as well as making us laugh a few times.
1.0
Courier Driver | London, ON | Dec. 15, 2019
Less orders and low pay
I could give zero star rating to this company if there’s an option. You’ll only get paid for your gas expens. That’s quite funny. Never recommend working at this company. They only pay you $2 for a 15 kilometres delivery.
3.0
Courier Driver | Toronto, ON | Dec. 10, 2019
Fun but dangerous
I guess if you like a high risk situation and low pay then this might b ok for you. If u can go hard in bad weather then you can do ok, but in good weather you might not make much.
3.0
Independent Contractor | Hamilton, ON | Oct. 9, 2019
Make your own schedule but not the best pay
This is a great job for a side hustle or for people in school. I wouldn't recommend this for a full time job. If you have a car that is good on gas and spare time to make some cash then go for it.
1.0
Delivery Driver | Calgary, AB | May 26, 2018
Dasher Delivery Driver Review
As a driver for Door Dash I can not express my frustration enough. There are some good things, however there are a number of issues with Door Dash and if you are a person who cares about the work you do, and the level of service you provide your customers this may not be the job for you. 1) Pick up location may be +20km from your current location and the scheduled pick up time is 5 min later 2) You recieve notification that order is ready for pick up and you wait 15-20min because they are still working on the order (you do not get paid to sit and wait) 3) The delivery time to the customer is often early than the time you recieve an order so this affects your on time delivery metrics. Then they tell you how you can improve upon this metric even though the late delivery is not a result of your speed, or anything you have control of. 4) There is no phone number to contact anyone at support, everything goes through the mobile Dasher App, if you app crashes or fails YOU ARE ON YOUR OWN! 5) Messages sent into support can have a delayed reaponse of up to 48 hours. So you will have to be patient, do not expect a swift response. When you do get a response, do not think that your message was read, because in most cases they send a canned email back to you, completely unrelated to the original message sent. 6) You may decline Dashes, however, your acceptance rate will go down. Once you put in the reason for your decline of an order and want to pause or stop Dashes, they wil
ProsThere are orders on a regular basis
ConsVery poor driver support, poor app for enabling or disabling a current dash, no follow up on bad customer reviews, delays in recieving weekly payment, long drive from current location to resturant, KPI which are recorded on systems desinged to make you fail and not meet targets
1.0
Delivery Driver | Hamilton, ON | Apr. 5, 2021
Fast paced with too mant people working at a time
You have to work in the big cities in order to get a lot of deliveries if you don't you have too many people involved in delivering at the same time.
5.0
Driver (Independent Contractor) | Perris, CA | Jun. 6, 2020
N/a
Good part-time gig, but excessive wear and tear on tires, engine and transmission. Purchases are prepaid with better base pay than Postmates and orders readily prepared and labelled.
5.0
Delivery Driver | New York, NY | Nov. 22, 2020
Your your time use it wisely and you can make money too.
Best job ever. I Love the work and your own time works. lm organized and conscious and work uaually goes smoothly . If any problems contact your doordash immediately. I follow all rules and read all that is printed by the customer .
Proshappiness
Consnone
2.0
Administrative Assistant | Everett, WA | Feb. 10, 2021
Independent work environment with little management interference
As a 'Dasher Experience Specialist', you are expected to use data entry, tech support, and management skills to get potential doordash delivery drivers background checked and put on the road.
ProsIndependence, you often work alone, Free lunches daily although you might not have time to eat it, Great benefits and your coworkers are decent
ConsCompany offers good benefits but pays as much as a fast food position, Management doesn't truly know whats going on, Sales goals can be demanding and overwhelming, Management is often willing to cut corners to meet sales goals, Employee experience is not a priority
1.0
Customer Service Representative | Salem, OR | Dec. 30, 2019
Its always busy and too many drivers
There are too many drivers in the city for the very limited amount of orders placed. Locations don't keep in touch with doordash clients to deliver food on time. Very few of them actually have food ready on time.
ProsRemote and alone
ConsThere are no benefits offered.
4.0
Driver (Independent Contractor) | Winston-Salem, NC | Nov. 22, 2019
Great side hustle can support you in a clutch
Doordash has made it possible for me to support my family while homeless, pay for a security deposit on a new home and continue to pay for that new home until other opportunities presented themselves for us career wise. I now have a first shift M-F and I've cut down on my Dashing considerably. I now do it on the weekend or a free evening. In a clutch though, DOORDASH can DEFINITELY pay the bills.
1.0
Customer Support Representative | Phoenix, AZ | Feb. 21, 2020
Great Pay/Horrible Company
Lets just say the pay is pretty awesome for a call center However, its not worth all the drama, favoritism, unfairness that agents go through. Management shows so much favoritism it's insane. Supervisors are hired externally which is fine if they knew what they were doing. Most of the management team early 20's and knows nothing about kids, spouses, and family. They only socialize with their favorites or other managers. This use to be an amazing place to work for but now its gotten so bad that people are willing to take pay cuts to leave this place. Please do yourself a favor and go somewhere else. I would recommend this jobs for young people just starting out but for older people just keep looking its entirely too much drama and games for you. Trust me. Im trying to find other work now. early20
5.0
Customer Service Representative | Charlotte, NC | Jul. 18, 2019
Very flexible hours.
A typical day at work for me, working for Door Dash, would be an "on the go" workday. I've learned that I'm able to keep track of my performance. I've learned how to balance out my responsibilities. I'm not micromanaged, but, Door Dash keep record of the timing of my deliveries, my customer service and the interaction I have with my customers. The hardest part of the job is being dedicated without benefits. I enjoy delivering customer service, I do not like the fact there aren't any benefits. What I enjoy most about the job is the fact all the responsibility is on me. It's my job to make sure my customers have the proper utensils and etc. It's my responsibility to make sure my customers have their food delivered on time and with a smile.
4.0
Independent Contractor | Lansing, MI | Sep. 24, 2019
Typical day
I've learned to become a more cautious and aware driver. I enjoy meeting new people and helping the community. I've also been to restaurants I've never been to before but now would like to try them.
5.0
Customer Service Representative | Remote | Sep. 17, 2019
Great Job
DoorDash was perfect for me while I was attending college full time because I could work whenever I wanted to and in between classes. Per normal there were slow days and busy days.
Prosfree time
Conswear and tear on vehicle
1.0
GPS system sucks-and they're not fixing itDriver | United States | Dec. 7, 2018
GPS system sucks
Door dash GPS system has been wrong 50% of the time in the last two weeks in which I've made for worthless trips to the delivery site first instead of the restaurant. All I get was "I'm sorry and we're working on it" attitude with no compensation for burning gas
ProsNone
ConsGPS system sucks-and they're not fixing it

Questions and answers about DoorDash

If you were to leave DoorDash, what would be the reason?
Asked Sep. 17, 2018
I worked for DoorDash for 11 months I had stellar ratings I did I over 1,000 deliveries and a client called and told them I somehow damaged their property ! They let me go I didn’t even get to see the picture of the so called damage I had none and I know that never happened previously I had fallen at a job because customer had no lights in I hit my head had bleeding on the brain they could have cared less no card nothing
Answered Mar. 23, 2020
I don't like doordash just wasted my time I regret worked doordash One day i will go to the court and i will make case for those who manage them
Answered Nov. 20, 2019
How much would a person make for each delivery
Asked Mar. 19, 2017
If your lucky with out tip as that is not part of the pay ! Maybe 3 to max $5 which can take uo maybe 25 to 45 min to complete and not garentieed to get another trip for anywhere from 0 min to 30 min most time you sit for 30 before you see another
Answered May 8, 2021
You just make 4 hour 30 dolar it's not fair One day i will go court and i will make case For the doordash I will do that iam sure
Answered Nov. 14, 2019
What would you suggest DoorDash management do to prevent others from leaving?
Asked Sep. 30, 2018
Pay more than $3 base pay for deliveries. When customers receive their order, they should be prompted with a rating option set to 5 stars by default and have the customer change the rating if needed. If an order has been turned down by other drivers, the pay obviously needs to be increased for that delivery.
Answered Jul. 1, 2021
Actually start to care about ripping driver's off. Compensate them when Doordash makes the mistakes..................
Answered May 29, 2019
What was the most challenging part of your role at DoorDash?
Asked Mar. 6, 2019
Trying to make any money.....
Answered May 29, 2019
Getting orders
Answered Apr. 28, 2019
What is the most stressful part about working at DoorDash?
Asked Mar. 6, 2019
Sitting in rush hour traffic Waiting too long at the restaurant for the order at times. Sometimes dealing with rude restaurant staff
Answered Mar. 24, 2021
Trying to get paid when they screw up an order, waiting in line of customers to order your delivery (yes, you have to order some). Waiting for your 20 minute order to be cooked, so you can deliver it for 9.99!!!!!
Answered May 29, 2019