Relaxed workplace to work at but gets busy at times, which comes in waves.
A typical day at work usually consists of greeting customers as they walk into the store. Customers come up to me to grab a shoe in their size very early on into the shift. I happily grab them their shoes and let them try it on. Once a customer has decided to buy the shoes, I offer them socks, t-shirts for sale or a hat to match with their shoes. The tasks are very repetitive. What I learned at Foot Locker was working as a team. I learned to push myself and exceed expectations, especially when it comes to customer satisfaction. The management at Foot Locker is wonderful. When I first started working, the manager helped me be comfortable in my new position as a Sales Associate and made sure that I knew what I was doing. The training process, however, was very tedious, especially when it came to reading piles of papers on store policies, product knowledge and what not. My co-workers were likeable, and very helpful when it came to my training. Their constructive criticism was appreciated, as it helped me get better at my job. The hardest part of the job was definitely dealing with rude and impatient customers. Some of them could not see that we were struggling with the number of people coming into the store, yet they complained that we had "slow service". The most enjoyable part of the job was (hands down) talking with my co-workers and getting to know more about them. Of course, these moments would only take place when the store is not busy. Overall, I rate this job a 4/5. It'
Lacks proper management past the store level to make working here worth it beyond a high school job or side job. The actual work is highly engaging and fun, especially if you are into shoes and athletics.
For me, the store management I was hired under was phenomenal, but positions are moved around ridiculously often by the regional management, so never count on that.
If you are looking for full-time employment where you even slightly desire opportunity and a career do not trust Footlocker completely. They underpay for store management related positions. If you desire to work for the head offices you are better off applying directly with qualifications because god forbid they move anybody up.
Commission has been taken away so monetary incentives are gone, you will get minimum wage in most positions, even full time.
You will struggle to receive the hours you first did when you were hired unless you have a full-time position, and even then you have to keep hounding some store's managers to give you full-time hours.
It is great as a short term or side job. Pretty good pros for full or part-time in terms of discount and product availability and full-time employees do receive benefits.
ProsWork environment among sales associates. Good discounts and availability on launch products
Great coworkers, really bad management who make feel employees like they’re worthless and barely no advantages of being an employee
Worked 3 years at Foot Locker and the work experience there has ups and downs. The downside of working at Foot Locker is mostly management, a lot of managers in at FL have no respect for their employees and they won’t hesitate to treat you like s*it, yell, threaten and humiliate you in front of your coworkers and customers they even set up employees just so they can get rid of them or just stop putting you in the schedule until the system gets rid of the employee for inactivity sometimes they would even stop giving you shifts for simple disagreements that have nothing to do with work, those are things that happened to my coworkers and also myself. Theres also barely no advantages(no commission, employee discount going from $500 a month to $250 a month, cancellation of employee 50% off events). For the upsides there’s the work environment which is really cool and chill I have nothing bad to say about my coworkers there’s a great relationship between most of the employees we felt like a family it was cool to work with them it was always fun to be around them, great work for students since most of the employees are young and also flexible schedules.
This is a fun and quick paced environment where the customer is always the number one priority.
On a typical day I will help multiple customers at once with either shoes or apparel. I will print SKU stickers to go in the shoes, I will fill shoe holes in the wall. My day will also include me closing the store usually. This will consist of me folding and organizing clothing, sweeping, changing the garbage, putting away and helping to count tills. The hardest part of my job is trying to quickly find shoes in the stock room while also trying to move through and avoid the mess. Sometimes if the stock room is disorganized, it can cause us to take longer than the customer would like to get their shoes. This is not helpful when we are trying to keep the customer happy as well as help them to leave with a decent and memorable experience. The part I like most about my job is when I give a customer exactly what they want and they end up leaving happy and with a smile. This makes me feel great about my job and remember how enjoyable it is when you can please someone and make them happy just by making their day easier.
I have been a part time sales associate at Foot Locker for over a year now. Just like any other job it has its ups and downs which will be discussed briefly in this review. A typical day at work starts with individually greeting my coworkers as I walk to the back to punch in. Learned how to use a cash register and improved on my interpersonal skills but I learned how to sell and survive in retail. Management is always there to help out, more often than not they have been with the company for a few years so they have a decent amount of experience in all areas of the job. Hardest part of the job is dealing with stubborn customers and not having a sale go through after investing so much time and effort in to it. Most enjoyable part is working with people my age and building relationships with coworkers and customers. Workplace culture is enjoyable, music is playing a majority of the time and it is crucial in creating a good environment.
ProsDiscounts on items sold in the store.
ConsOnly con I have is that the commission incentives can be improved for part time employees.
Productive and fun workplace with team members at FootLocker
Primary responsibilities for Foot Locker sales associate positions involve operating cash registers, assisting customers with sales, stocking and organizing shelves, and answering questions about company policies, merchandise, and services. Foot Locker sales associates generally work on foot for long periods of time. Knowledge of athletic wear and shoes was very important in the workplace. Our guest are very important so it was important to bring out the communication skill to a major peak in order for them to leave satisfied. My co-workers including my managers were awesome. They were very kind and helpful, it felt like we were a family. In the beggining the hardest part was driving sales. Overtime learning the guest who came in and suggestion of products helped a lot with making sales. The most enjoyable part of working at footlocker was working with my team members and leaving a good impression on footlocker with my skills.
Pros30% employee discount in Champs and Footlocker, team member dinner dates, Chances to win trips
I use to be one of Banff Footlockers longest standing staff until I have resigned due to poor management. Don't get me wrong, the people I have meet there were amazing people to work with but the store manager was another story. I honestly don't understand how a store manager can be so incompetent with staff yet alone manage an entire store.
Honestly the hardest part of the job is working with the actual store manager himself. I dreaded working with the store manager, its so awkward and sometimes working three hours with him seems like a life time. Work conversations are inappropriate, makes me feels so uncomfortable and to top that off please go into the change room and change your uniform. Its not okay that my store manager is standing there in his boxes getting changed in front of me and making conversation.....
The rosters changes all the time to suit the managers needs constantly. Being promised hours that you don't get.
* Please don't work at Footlocker, it will scar you for life.
ConsPedo Manager, Roster Changes Constantly, Over Staff, No Hours
A typical day at work consists of daily paperwork and slaes target. Making the day and hitting budgets.
What I have taken as skills from this job would be sales experience, fast paced enviornment, leadership skills and managerial skills. These skills will help and guide me to future jobs that will aquire me to utilize the many skills.
I was an Assistant Manager at this location and I had a lot of responsibilities, with great training in Managerial and Leadership skills, being a Assistant Manager is not a bad position.
I find that the hardest part of the job is slow days when there is no stock to do, no paperwork, all tasks are completed the day goes by very slow. Although cleaning is always needed to be done which passes the day. Having kept occupied with "chores" the days are not so bad.
Most enjoyable part of the job is when you get along with your employees and create a positive atmosphere that brings good vibes to everyone. The team was amazing and it was like a big family !!
ProsAwesome team, fun enviornment, and enjoyale atmosphere
A great starting point in a great culture/organization
As a recent graduate (who started working at Foot Locker while enrolled in a college program), I can say that this is a great place to start for a young talent (like myself). Foot Locker helps you to build a proper attitude, provides with all tools needed to acknowledge/explore how to deliver exceptional customer service and serves as a bright example of sales-driven position (meaning you still learn the concept of such jobs). And, of course, fun and positive vibes if you really like what you're doing (in other words, if you are a sneaker head or essentially like communicating with people everywhere you go).
The management team is great (sometimes strict, but at the same time always helpful listening to all your requests (e.g. by switching shifts if you need to write a test). Everyone, who has been at the location for long time is helpful and open to answer any questions. Therefore, it is all up to you now whether you want to succeed or not (because everything else is given in order to execute properly).
As a former store manager of 2 years, I can say that district managers and higher push you to achieve sales goals BUT unrealistic sales targets for high margin accessories such as shoe care and insoles and unrealistic staff hours to run the store and perform seasonal changes. The overwhelming majority of managers and full time sellers use unethical sales techniques to get those sales, and upper management just looks they other....till you get caught then your fired. And don’t forget the favouritism. Luckily I saw the writing on the wall and quit on my terms.
Also staff turnover is continuous and never ending. But also many store managers “shave on payroll” to meet their sales-per-hour targets. Internal theft is very bad at Foot Locker too.
It’s a good job in the short term to learn about management and running a business, But NOT a career. The average duration of store managers is about 2 years.
ProsLearn about management, manage a real business, staff discount, exciting place to work
Productive, fun, and busy workplace with great customer service skills
Footlocker is a very stable company with many valuable tools in training associates to work best with different types of customers. A typical day includes:
-Preparing store for opening; counting till, back office computer work, organizing and filing all paperwork, cleaning, checking emails.
-Helping customers needs; engaging with customers, suggesting product that best suits them, encouraging customers to try product on, offer additional store benefits to the customer such as joining our loyalty program etc., ensuring that each customer has a positive experience at footlocker and will be willing to come back again
-Training associates; teaching associates proper selling behaviors, managing tasks that need to be completed by associates, ensuring that associates are completing the right tasks at all times and upholding a good reputation for footlocker.
-Maintaining inventory; receiving product & signing for/checking products into our store's inventory. Organizing all new product into the store so that it is quickly available to associates to sell. Ordering additional supplies etc.
-Maintaining the stores appearance; Changing store displays to match new product, folding/organizing apparel, organizing products throughout the store to maximize its visual appeal to the customer and the customer's needs, cleaning etc.
-Resolving disputes in a calm and professional manner; dealing with unhappy customers and compromising to help them leave with a positive experience.
-Closing the stor
Prossome paid vacation, optional healthcare benefits, opportunity to make commission on sales
Consonly allowed 30 or less hours of work a week, no more room for growth within my store
A typical day at work consists of greeting customers with a conversation as soon as they walk into the store. Our goal is to drive sales so as associates, we like to help guide customers to their specific section of the store that meets their needs (basketball shoes, kids' casual, women's walking, etc.). It's good to stay close to customers in case they have any questions or would like to request us to bring out the shoe in their specific size. Usually they ask how much arch support is in the shoe or what each feature of the shoe offers for the foot. After bringing out their desired shoe with the correct size, it's automatic to allow them to try on the product to experience & picture themselves using the product. From there, I can either suggest additional merchandise (called a hook-up) or suggest a better shoe that will provide what the previous shoe is missing (more support, better color, etc.). After making the sale, it is best to reinforce their decision by complementing the shoes or merchandise they're purchasing. If we sell a shoe off of the display wall, it is our job to replace it with the same shoe or another shoe that fits the wall & makes sense (unfilled displays on shoe wall is called a hole). If there are no customers in the store, I usually straighten the wall of shoes, other merchandise, and sweep floors so that they are more presentable and easier to find in the store. From time to time, I am asked to organize the back room where the rest of the merchandise ar
Amerikaans werk bedrijf waar prestatie voor opstaat met leidend willen zijn in sportcultuur.
Ik heb met veel plezier voor Footlocker gewerkt.
Kwam gedreven naar werk om weer het beste van me zelf er uit tekunnen halen en voor het team.
Half uur voor opening aanwezig ,computer aanzetten,leveringslijst uitprinten mails checken,vloer indeling maken,thing to do lijst maken en meeting voorbereiden.Kwartier voor opening morning meeting.
Laten weten hoe wij en men er bijstaat qua sales waar we op moeten letten om target tehalen.
Taken verdelen met tijd zones en targets.
Zelf leveringlijst checken en stickers maken.Mails beantwoorden.Uitgaande levering klaar maken.kijken hoe het met colleca's gaat hoever ze zijn en als nodig vragen beantwoorden en adviseren.
Bellen voor uitgaande levering om het optelaten halen.Levering ontvangen,tellen en tekenen bij goed ontvangst.
Levering stikeren en verwerken in magazijn.
Hier werd wel door gewerkt in de winkel en met levering.
Als er veranderingen moesten worden gemaakt voor de winkel zelf voor VM of Sale dan werdt dit voor op gesteld.Dan kwam levering en dergelijke.
13:00 afronden van things to do lijst en verder focuss leggen op de sales.
Zelf het team blijven stimuleren om de tussen stand van zaken rond telaten gaan.
Wat er naast de sales achter de schermen afgerond moest worden doen en aansljuitend dag afsluiting voor bereiden.
Volgende dag voorbereiden en de winkel afsluiten en team meeting.
Wat ging goed of kan beter?Hoe was het verloop van de dag en waren er nog bijzonderheden.
Ik heb leren ver
Prosklanten service en omgang van collega's
Consweinig in spraak over collectie en verplaatsen naar andere locatie zonder mede toestemming.
Conseiller Clientèle (H/F) | Évry (91) | Jun 29, 2020
Dans le milieu on dit que, celui qui à longtemps gouté à FL survivra à n'importe quoi d'autre. Cest notamment lié au fait que nous ne sommes pas que des simples vendeurs potiches. Il y a un vrai travail : Chercher le client, fidelisation par vente additionnelles, clean non stop de la surface, surveillance de potentiels vols, rangement de reserve (si absence de stockman), appels des clients, envoyer les livraisons, la caisse, ETC.
En bref si vous vous ennuyez cest que vous etes un pietre vendeur. Ils auraient dû appeler ce poste Vendeur Polyvalent.
Le systeme FL est basé sur la comission, cest qulq chose d'à la fois super et bofbof. Super car cela gonfle les salaires (qui sont bons voir tres bons si on vend bien l'additionnel) et nous pousse à aimer le challenge, à se surpasser. Ceci dit, cela crée aussi de vrais conflits et negativité entre les employés. On regarde toujours notre chiffre, on compare et l'ambiance (meme avec une equipe qui s'aime bien) peut vite devenir lourde. Evidemment je doute que FL s'y attarde, tant qu'ils vendent cest l'essentiel. Il peut souvent arriver que les conflits se deroulent devant le client (qu'on se disputera), on a une image de 'forceurs' negative mais on s'y fait tres vite.
J'ai bcp apprecié la pluralité de tâches car cest enrichissant, les managers/directeurs aident vrmt à évoluer et si on fourni un travail de qualité, on sera justement récompensé. Ceci dit, il faut savoir s'imposer (L'heure cest l'heure), car à mes debuts je ne co
ProsComissions, tickets resto, horaires arrangeants, évolution possible rapidement
ConsCompetitivité negative, heures en plus non payées, tenue laide, pas de stockman chez les petites enseignes
Sales Support Representative | Wausau, WI | Jul 22, 2020
Not for everybody
Foot Locker is definitely not for everybody. They don't really care about their employees. During this pandemic, work from home is no longer an option because after 3 months, we were told "it wasn't working." The only options you have if you are high risk is to take an unpaid leave of absence, go to the office to work, or find another job. Their safety precautions are a joke. They claim to observe the social distancing, but they don't. You sit way closer than 6 feet from people. The training is nonexistent. What training you do get doesn't make a lot of sense and when you ask questions you get a lot of "We don't know right now" or "We are currently waiting to hear back from that." Communication between the departments and management and agents are a joke. I gave them 3 stars for the compensation/benefits because the health insurance is amazing. There is a lot of mandatory overtime. We've had mandatory 50 hour work weeks almost all year. You have 6 minutes for bathroom breaks and that includes your time walking to and from the bathrooms. If you're a minute late from getting back from a scheduled break you get an RTA. If you take longer than 6 minutes to go to the bathroom, you get an RTA. If you stay in after call for too long, you get an RTA. If you clock in late too many times, you get an RTA. If you get too many RTAs you get written up. If you get 3 or more write ups for RTAs, you get fired. If you miss too many days and don't use your PTO, vacation time or FMLA, you get wr
Foot Locker bietet die Möglichkeit sich schnell durch gute Leistungen eine höhere Stundenbasis aufzubauen/ zu erarbeiten. Jedoch werden diese Stunden (oftmals) ohne Absprache mit den Mitarbeitern variiert. D.h , dass ein Mitarbeiter mit einem Acht Stunden Vertrag , oftmals für ca. 1-2 Wochen auf 22-25 Stunden hochgestuft wird. Dies passiert nicht jedem aber allgemein sehr regelmässig.
Bei Verweigerung so viel arbeiten zu können, wird oftmals automatisch an der Flexibilität und dem Können des Mitarbeiters gezweifelt.
Der Umsatz steht (wie bei den meisten Stores) verständlicher Weise im Vordergrund, jedoch wird von der Chefetage oftmals ein schwer auszuführendes Auftreten gegenüber dem Kunden verlangt. So soll jeder Kunde individuel aber gleichzeitig als wandelndes Portemonnaie angesehen werden. Der Kunde steht im Vordergrund aber auch nur wen dieser/diese Interesse daran zeigt einen Einkauf zu tätigen.
Weiterhin versucht Foot Locker zwanghaft ein Prinzip der Nähe zum Kunden aufzubauen welche (vor allem im deutschen Raum) nicht so verbreitet ist wie z.B in England oder den USA. Es wird verlangt dem Kunden einerseits kennen zu lernen und ein teils privates/persönliches Gespräch aufzubauen, zu lange darf man sich aber nun auch nicht mit einem Kunden aufhalten.
Das Geld welches du dem Store einspielst steht für die Chefetage im Vordergrund. Steht man für eine Tag fest hinter der Kasse (ausgeschlossen aus dem hauptsächlichem Verkauf) wird trotzdessen bemängelt , dass deine
Pros30% Employe Discount
ConsUrlaub muss bereits ab Januar über das ganze Jahr verteilt werden
Typical Day, Jointly accountable with Buyer in delivering sales, margin and profit plan.
Accountable for the bottom up/top down seasonal unit, retail and cost dollar forecast that meets budget expectations.
Effectively plan and control inventories to maximize sales, inventory investment and profit for categories sold.
Review with Buyer to ensure total store stock matches space and supports budgeted sales plan.
Give parameters to Buyer at beginning of the season around budget spend for mainline, smu’s and repeats, & options to drive flow.
Work closely with Buyer on season strategy incorporating review of past category/concept performance, agreement on investment for the future.
Build, maintain and regularly adjust Open to Buy inventory and sales plans.
Alongside Buyer lead weekly, monthly, quarterly and seasonal reviews of the collection performance.
Lead analysis of product past performance data and identify missed opportunities
Give guidelines to Buyer to determine minimum purchase units per style.
Create and update size profiles for new and replenishment skus and ensure size quantities are correct
Build and maintain collaborative partnership and communicate effectively with internal colleagues
What I've learned.. Knowledge and experience with merchandising systems
Experience in working with a fashion/branded environment
Excellent Analytical skills – Ability to use extensive system knowledge to prepare informative reporting tools. Determine relevant informa
Footlocker gave me the structured management skills necessary to be successful in corporate america while having fun and still having personal time.
Typical day consisted of creating personal sales goals for the entire staff and creating and exciting environment for the staff and customers. It was very important to walk the store upon entering each morning to make sure the closing staff cleaned the store and refreshed all displays. There could be no missing shoes at the start of the day and every shoe had to have the correct price on it. I would immediately check emails for any new markdowns or transfers. I would always create a in store contest to increase the competitive spirit. Right before opening I would give a pep talk discussing Task and Responsibilities for each associate, talk about any new promotion or product and get everyone excited to beat all other stores in our district. I would verify funds in the cash register with all cashiers before they started. My responsibilities included recruiting, hiring and training, that was the best part of my job. I was able to hire someone that had no experience, no money and help them develop a successful career while supporting their family. The hardest part was being promoted to a store that had serious issues such as poor sales, internal and external theft and a negative staff. I had to single handly retrain, recruit, hire, terminate and reorganize the entire store. It was hard but rewarding and satisfying once completed. I learned the importance of listening to your employees, leading by example, completing all task and how to conduct my self during a Coroprate Visit. I
Prosfootlocker rewarded you for your hard work and trained you to be successful for any company.
Consnot many district manager position were available due to low turn over.
Assistant Store Manager | Newark, DE | Sept 24, 2018
productive workplace with something new everyday.
Given a normal work week, as store managers we are to work min of 45 hrs. Typical work day consists of opening emails, reviewing numbers with team, providing customers with outstanding customer service, and protect the company merchandise. I've learned a lot in the 8 years of being with the company. Starting out as an assistant manager you try to pick up everything and learn as much as possible. I had a really good manager to start off my career with the company. Throughout my career I had a few different managers that are all still with the company in higher roles. Taking a little bit of management ways from each manager that I've had is how I look at the kind of manager that I am today. They all taught me something that I know not to use but mostly how to do the job correctly. We as a company have an upbeat energized workplace. Greeting customers with tons of energy and remaining positive all while providing outstanding customer is what we are all about. Creating a culture for customers to want to come back and continue to shop with us. One of the hardest parts of job is the work hours. It requires us to be there an hour before store opens and staying late after closing time to complete task, complete displays, or even just to clean up. Working on all holidays is another downfall. As long as the mall is opening for any reason, footlocker inc. as a whole always have their stores open as well. Lastly the most enjoyable part of the job but could also be a downfall is the inter
Prosreceiving discount on sneakers, being around something you love everyday, and meeting new people daily.
Conslong work days and working extra hours with no overtime pay.
A typical day at work for me would be coming in every morning counting out my cash draw and ringing up customers. A lot of times in the morning its just myself and the manager. The manager spends most of his time in the back handling shipment and paperwork while I would take care of the incoming customers. I offer sizing, adding additional merchandise such as apparel and accessories, offer gift cards, followed by ring them out. Working in a mall I often get slammed with people of all sorts using fraudulent money, gift cards and credit cards, however as cashier it is my job to be able to differentiate what's real from what's fake. The most enjoyable part of my job would be my amazing co-workers, and the amount of fun we make out of just simply getting shoes for customers. Working for footlocker we are trained to engage in conversation with our customers and with that comes lots of funny conversations, life stories, fancy events going on in which they would be shopping for, the list goes on. Apart from ringing up I also moved up to a visual position. Where my job was not only to ring up and sell sneakers but to take care of all of the visual clothing displays in my store. Becoming a visual was the hardest position for me. In the beginning of my visual work I was coached by a manager I loved however when she moved on I was left to complete everything by myself with no guidance. At fist it took hours for me to perfect my visual displays and things didn't always make sense however
Questions and answers about Foot Locker
How should you prepare for an interview at Foot Locker?
Asked Feb 28, 2017
Bring your passion for customer service and show alot of enthuasiam and energy
Answered Jun 4, 2022
Answered May 9, 2018
What is the salary for stock associate?
Asked Jun 19, 2017
11.50 starting wage
Answered Feb 16, 2018
For part time the salary is minimum wage. Full time is about $1 about minimum
Answered Oct 15, 2017
What would you suggest Foot Locker management do to prevent others from leaving?
Asked Mar 27, 2017
Keep the energy alive! Involve everyone!
Answered May 29, 2018
More flexible with allowing employees to relocate to another store during Christmas and holidays to accommodate students studying away from home
Answered Nov 2, 2017
Why is it so difficult to get hired here or at least get an interview? I've applied multiple times online and never hear anything back. Is there something I should do differently?
Asked Mar 18, 2017
Depends on demand and the season, the store i am working currently has to cut employee shifts due to slow sales and wont be hiring soon. that plays a factor in getting a interview
Answered Jun 4, 2022
Great place to work, Lots of support. Friendly staff. Multiple offices throughout the Gta. Brand recognition on Global scale. Costing pursuit in latest technology.
Answered Oct 9, 2018
What should you wear to an interview at Foot Locker?
Asked Aug 7, 2018
Casual yet show that you are interested so wear popular and rare outfits such as Bape, Supreme, Off-white, etc.
Answered Dec 4, 2018
I wore all black, and air force 1's and it worked out for me.