Gordon Food Service

Working at Gordon Food Service: company overview and reviews

Gordon Food Service
Gordon Food Service
3.3
253 reviews
Gordon Food Service ratings
3.3
Average rating of 253 reviews on Indeed
3.0Work-life balance
3.8Pay & benefits
3.1Job security & advancement
2.9Management
3.2Culture
Headquarters
1300 Gezon Parkway Wyoming, MI 49509
Employees
10,000+
Revenue
$5B to $10B (USD)
Industry
Food and Beverages

Popular jobs at Gordon Food Service

 Average salarySalary range
3 salaries reported
$25.25
per hour
$12.60-$37.90
3 salaries reported
$21.82
per hour
$10.90-$32.75
8 salaries reported
$20.05
per hour
$10.15-$32.20
1 salary reported
$19.00
per hour
$10.15-$28.50
1 salary reported
$19.10
per hour
$10.15-$28.70
Salary satisfaction
72%
of the employees are satisfied about their pay
Based on 366 reviews

Gordon Food Service reviews

All locationsAbbotsford, BCAberdeen, MDAjax, ONAkron, OHAlexis, ILAltamonte Springs, FLAmherst, NSAnderson, INAnn Arbor, MIAppleton, WIAtlanta, GAAurora, ILAurora, ONAvon, INBaltimore, MDBalzac, ABBatavia, OHBattle Creek, MIBay City, MIBelcamp, MDBenton Harbor, MIBethlehem, PABoardman, OHBonnyville, ABBoston, MABoucherville, QCBowling Green, KYBoynton Beach, FLBradenton, FLBradley, ILBrandon, FLBrentwood, TNBrighton, MIBrooklyn, OHBuffalo, NYBurbank, ILBurton, MIByron Center, MICadillac, MICalgary, ABCanton, MICanton, OHCascade, MICenterville, OHCharleston, WVChicago, ILCincinnati, OHClarksville, INClarksville, TNClay, ALClearwater, FLCleveland, OHClinton Township, MIClinton, PACocoa Beach, FLColumbia, SCColumbus, OHComstock Park, MIConcord, NCCookeville, TNCoppell, TXCoquitlam, BCCrossville, TNDallas, TXDay Heights, OHDayton, OHDearborn Heights, MIDearborn, MIDelta, BCDetroit, MIDouglasville, GADublin, OHEaston, PAEdmonton, ABElida, OHElkhart, INErie, PAEscanaba, MIEvanston, ILEvansville, INFairfield, OHFairview Heights, ILFarmington Hills, MIFarmington, MIFindlay, OHFishers, INFlint, MIFlorence, KYFort Gratiot Township, MIFort Lauderdale, FLFort Myers, FLFort Wayne, INFort Worth, TXFranklin, OHFranklin, TNFranklin, WIFredericton, NBGoodlettsville, TNGordon, GAGrand Rapids, MIGreen Bay, WIGreensburg, PAGreenville, SCGreenwood, INGrove City, OHGuelph, ONHamilton, ONHavre de Grace, MDHeath, OHHighland, INHilliard, OHHolland, MIHolland, OHHollywood, FLHouston, TXHuber Heights, OHHuntsville, ALImperial, PAIndianapolis, INJackson, MIJackson, MSJoliet, ILKalamazoo, MIKamloops, BCKannapolis, NCKansas City, MOKenosha, WIKentwood, MIKettering, OHKey West, FLKnoxville, TNKokomo, INLafayette, INLakeland, FLLansing, ILLansing, MILewis Center, OHLexington, KYLighthouse Point, FLLima, OHLithia Springs, GALivonia, MILondon, KYLondon, ONLouisville, KYMacedonia, OHMachesney Park, ILMadison, WIMansfield, OHMarion, OHMarquette, MIMartin, TNMaryland City, MDMason, OHMaumee, OHMedina, OHMelbourne, FLMentor, OHMerrillville, INMiami, FLMiamisburg, OHMichigan City, INMiddletown, OHMidland, MIMilton, MAMilton, ONMilton, WVMilwaukee, WIMinerva Park, OHMiramar, FLMishawaka, INMonroe, MIMount Pleasant, MIMurfreesboro, TNMuskegon, MINanaimo, BCNaperville, ILNaples, FLNashville, TNNew Windsor, NYNew York, NYNewark, DENiles, ILNiles, MINiles, OHNormal, ILNorth Olmsted, OHNovi, MIOcala, FLOkemos, MIOlympia Fields, ILOntario, OHOregon, OHOrland Park, ILOrlando, FLOttawa, ONPalatine, ILPell City, ALPeoria, ILPerryman, MDPetoskey, MIPhiladelphia, PAPiedmont, SCPittsburgh, PAPlant City, FLPlantation, FLPleasant Hills, PAPortage, MIPottsville, PAQuebec City, QCRacine, WIRegina, SKRemoteReynoldsburg, OHRichmond, BCRichmond, INRochester Hills, MIRochester, MIRockford, ILRoyal Oak, MISaginaw, MISaint Peters, MOSaint Petersburg, FLSan Antonio, TXSaskatoon, SKSault Ste. Marie, MISchaumburg, ILSharonville, OHShepherdsville, KYSouth Euclid, OHSouthfield, MISpringfield, ILSpringfield, OHSt. Louis, MOStreetStrongsville, OHSurrey, BCTallmadge, OHTampa, FLTaunton, MATerre Haute, INToledo, OHToronto, ONTraverse City, MITri-Cities, TNTrotwood, OHTroy, MIUnion City, GAUtica, MIValdosta, GAValley View, OHVancouver, BCVictoria, BCVilla Park, ILWalker, MIWarren, MIWaterford, MIWenham, MAWest Haven, CTWest Milwaukee, WIWest Palm Beach, FLWest, TXWestbank, BCWesterville, OHWinnipeg, MBWoodhaven, MIWoodridge, ILWyoming, MIYork, PAYoungstown, OHYpsilanti, MI

Overall reviews at Gordon Food Service

1.0
Supervisor | Milton, ON | Jan. 7, 2015
Are you prone to money? It's a meatgrinder
A typical day: mindless rush from Milton, waiting for loads to be done up to 3 hours waiting a day for runs that take 14 hrs to finish = 17 hrs. Nobody cares if you exceed your hours. You have to use company equipment, cart, scanner, logbook, circle check, report sheets to fill out prior departure and after arrival. Occasionally unload your own trailer. Your shift going to start between 2 -8 am. You'll have 5-20 calls a day, average 18 for good with long walks and hard to access entrances, deliver through live kitchens walking by 2 inches from flames as high as 2 feet; some quick drop offs as well. Forget lunch break, eat whenever you can - while driving, delivering, but can't stop. It's the "war room" mentality. How it works? Senior drivers 10+ years at GFS will have average 10 calls a day, new drivers will have average 18. You'll have to scan every single cases as of scanning time 0-20 second/item plus the investigation of missing bar codes that cannot be scanned. Your pay is good, but the value runs will be assigned to friends and buddies and seniors, and who are blending in. However the good pay does not measure up with the job we demand you to do. Great thing for new drivers we have automatic tractors, that are slow to enhance delivery speed. Manifest has a time limit for each call, and the time is underestimated in most cases, always. The addresses are mostly correct, some are not, so good luck finding it! Over the years I did learn that whoever criticises th
Prosnone
Consall
3.0
Truck Driver | Milton, ON | Apr. 22, 2018
Great Pay - Management Lacking
Pay is good for the back breaking work we do. Company events are great, see you all at the Rodeo. This will be my 2nd year attending. Drivers all have a good working relationship and we all help each other out. We all work very well together like a good oiled truck. BUT Supervisors and Management need a lot of work. Very much to negative on every angle. We have to rely on the clerks or cleaners for smiles and respect. Too much gossip and rumour spreading mainly by supervisors and why do we have so many supervisors on one shift it confuses things when we call in to get our issues deal with we speak to a different person every time there were 5 on at one time. Better training plans to be put in place for new folk instead of rushing them through and hoping for a good turn out. Management needs to do a better job of being more understanding and caring of the new people coming in and being more present to them instead of making them feel like they don’t belong and that they have to figure out things on there own. New drivers need more on road training and cart building training. To many injuries are hapening because improper handling practices. Pre-shift exercises should be enforced and followed through with. I think we should have senior lead drivers for all shifts including freshex and coffee company not just the downtown team. Give a chance for us older ones to take on more responsibility and let us take the lead on dealing with our drivers issues while out on the road. Bee
ProsPay
ConsManagement and not enough positivity
5.0
Truck Driver | Milton, ON | Jun. 14, 2019
Hard Work & Big Money!
It's true that the job of a sales-service delivery driver at Gordon Food Service is really physically demanding; but the compensation is beyond fair. I would even say it's extremely generous considering the work we do. I have been in the trucking industry for years and am aware of what else is out there. I do not believe I could earn more money anywhere else in trucking, unless I decided to take on the responsibility of buying my own truck, and ran it constantly. I make more money as a company driver at GFS than a few of my friends do who are owner-operators without the stress. Although our schedule is four days on/three days off, there are currently unlimited opportunities for overtime as we continue to grow and expand. I cleared six figures in my first full year at GFS. I definitely worked extremely hard to earn that; but it is possible. A big differentiator between us and our competitors is that GFS rewards drivers for their performance. We do not get paid hourly. All of our routes are designed to take 10 hours and every driver is home everyday. Our compensation formula takes into account number of kilometres driven, number of stops, etc. While safety is always our number one priority (safety bonuses are even paid to drivers quarterly) and our second most important priority is maintaining a high quality customer service experience, we do not miss out on any money if we are finished our route in 8, or even 6 hours. The drivers who do really well at GFS are those who are har
ProsGenerous compensation, rewarding work, support and appreciation
ConsPhysically demanding, challenging and stressful at times
4.0
Delivery Driver | Milton, ON | Nov. 5, 2015
One of the best companies to work for. Period. But it'll ruin your body.
As a sales service driver, you start very early in the morning. Come into the office, get your paper work, keys, fill out forms etc then get the tractor and hook up to your trailer. Or you might get a straight truck(body job). Your trailer or truck is pre-loaded with your deliveries and its your responsibility to deliver the total load to your customers. Usually 8 to 14 stops. This varies. I learned a massive amount in my time there about food service, product and logistics. I cut my teeth here as an AZ driver and driving in the GTA. The training here was thorough and excellent. The Ontario upper brass are all seasoned vets and have tremendous amounts of experience. They come from all over and from different company acquisitions. The company runs like a well oiled machine and they have a proper pay structure with excellent benefits. Most of the guys there I found to be really good folk and there is an awesome company culture there. The delivery job is almost all hand work, case by case, up and down stairs sometimes. In all types of weather year round. Days are long and hard and exhausting and physically demanding. The work is known to damage the body, it did quite a number on my back. I enjoyed working with competent management and well maintained equipment. I got to participate in food shows and the company puts on a spectacular Christmas party. The pay is very good and I had stable, dependable year round work.
ProsGood pay, benefits, equipment, uniforms, stability, overtime
Consphysically damaging to your body, too easy to be fired, merciless and ruthless brass, heavy lifting, outdoors, dirty, cold, back breaking
2.0
Forklift Operator | Delta, BC | Apr. 23, 2019
Getting worse
I want to start off saying that things used to be better when I started working here a number of years ago. The pay is still the same, the work is the same, the change has been in Warehouse Leadership. There was a time when we were staffed properly and leadership helped out the employees. If you're interested in working here, you'll find that they expect you to work until you drop from exhaustion and those same people won't move from the computer to help. Their aim now is to get as many people in there, no matter what quality of worker you are. This has led to more injuries, more unsafe practices and more conflict in the workplace. This, coupled with the fact that you're already separated from normal people who work days, has led to more instances of open hostility between coworkers than I've ever seen anywhere else. A couple of years ago, I would have absolutely recommended this place to start out a career. As it stands right now, I wouldn't wish this environment on anyone. I was told when I first started that out here that our turnover rate about 1 in 3 people. Meaning 1 person in 3 new hires will not make it through the probation period. This was a flat out lie. The turnover rate is more accurately sitting around 4 in 5 people. Meaning that if you're new, no one who has been there for any amount of time will talk to you. I could be writing this review all day. So in conclusion, I would like to just tell people to be wary of the lies they feed you and if
ProsMet some great friends along the way
ConsToo many to list
4.0
Human Resources Specialist | Calgary, AB | Nov. 18, 2014
Great place to work, great people, great benefits!
Gordon Food Service is the best company I've had the pleasure of working for. Starting as a temporary worker, I worked to obtain a permanent position, and have now been here 8 years, with time spent in a number of positions. Throughout my 8 years, I have been given professional development opportunities, opportunities for advancement, and have received recognition for the work I do. The pay is competitive with market, there are great opportunities to earn bonuses and/or incentives, and there is a very comprehensive benefits package, plus company matching RRSP and Profit Sharing programs. You get out of the company what you put in. Yes, you work hard for your money, but isn't this the case everywhere? It is called work for a reason! Yes, our driving position is very physically labour intensive, but this is made clear from the time of application to the time of interview, and again when the offer is made. Those that are not interested in performing physical labour are given ample opportunities to self-select out before they are hired. Those that don't want to do the work and start with the company anyhow are doing it to earn a quick pay cheque and likely not interested in working hard, regardless of the job.
ProsBenefits, Pension, Profit Sharing, Bonus structure
2.0
Operations Supervisor | Delta, BC | Mar. 13, 2016
extremely hard physical work with unreal expectations
Company is a revolving door. Physical work is extremely hard and goals are unrealistic. Management will put you on their firing list if you get hurt. No union so company basically chooses who they like and get rid of the rest. They will promise employees things just to quiet any union talk but never deliver. Company is focused on one thing and that's get the job done as quickly as possible with least amount of hours used. Almost impossible to move up and physical work makes it difficult as you get older, not a place you can work at for a long time. Management will say they want to listen and fix issues but nothing EVER changes. Staff get let go for ridiculous reasons and no one can protect them ,they will just give you a small buyout to keep you quiet. Selection crew gets treated like scum while dayshift get all the perks. This company needs to vote YES for a union or nothing will change EVER !!
Prosbenefits are good
ConsGraveyard hours, always in a feezing environment, worked like slaves, not a long term job
4.0
Truck Driver | Alberta | Feb. 25, 2016
Productive and fun to work with the billiard table
Prepare all necessary document for the route. Such as paper works, download the route from system. i learn how to deal with costumer.working in other country keeps you learn how to respect different culture and the beauty of nature that needs to preserved, management always gives there helping hands specially in those difficult times when it comes to work related they are also open in others opinion. always fun to work with all of my team even on difficult times we find ways how to lighten up the work so that we didn't find it hard. it is really hard to work specially this country have four season the difficult time was winter time where you need to gear up and its to hard for us cause we need to carry heavy loads but need to supply the demands of the customer and still need to cope up with this weather. the most enjoyable job for me is to see all of my deliveries/customer happy that i meet there expectation and standard,and see them happy with my service.
2.0
Commander | Boucherville, QC | Feb. 6, 2015
Very good benefits and salary.
I picked orders in the freezers with many other people it was a very tight space and very competitive as most of our salary was based on efficiency this made for a lot of friction between employees yelling matches where a daily occurrence. Management had many flaws, they were very young and inexperienced with the position and favored their friends resulting in special treatment other employees didn't get, further fueling the friction between some employees.Incident reports where also not being forwarded to human resources so consequences were rarely seen causing many security risks for employees The hardest part of the job was working with so many people that had a short fuse and working in the -50 freezer year round without adequate gloves. The most enjoyable part of the job was the really good benefits and the very nice salary.
Prosvery good salary and benefits
Consmanagement was very underwhelming to much friction with employees no safety.
2.0
Order Picker | Milton, ON | Apr. 20, 2019
Worker beware
Shifts aren't good. Company bring in seminars to help you balance your work and life as if they dont understand the shift hours that are forced upon you are the problem. You are just a number. Went from having a boys club leadership to a girls club leadership under the current President. Company experiences growth every year which would be good if the people running the company knew how to handle that growth. Morale is always extremely low in the warehouse and will bring you down. Your opinion is heard but doesn't matter. It's the illusion of your opinion mattering. Even if you have a note saying you cant work a couple days you will be written up for missing work. You can't be human and get sick or injured. Forced overtime. You will be selling your soul to the company store. They will own you and treat you as such.
ProsGood pay
ConsBarely ever see your own family, You are just a number, Your safety is not really a priority as they claim.

Questions and answers about Gordon Food Service

If you were in charge, what would you do to make Gordon Food Service a better place to work?
Asked Feb. 8, 2019
Any kind of operational work has to be done as team work for the sake of the company. Finish hate if there is any and think about the company's growth .
Answered Sep. 9, 2020
Be more competitive
Answered Jan. 12, 2020
How long does it take to get hired from start to finish at Gordon Food Service? What are the steps along the way?
Asked Jun. 15, 2017
They do criminal background check
Answered Feb. 21, 2020
Apply for the job and have experience in this sort of environment
Answered Jan. 30, 2019
What advice would you give the CEO of Gordon Food Service about how to improve the company?
Asked Feb. 22, 2019
I would say Quality, Sales,& Operations are the most important factors for a distribution company to stand in the market .
Answered Sep. 9, 2020
Nothing to add its a great place to work .i hv been there for two years in Regina .the management team is wonderful. Theres no advice that i can give the CEO .they are perfect team.
Answered Sep. 29, 2019
On average, how many hours do you work a day at Gordon Food Service?
Asked Jun. 14, 2019
10-12 hrs a day
Answered Sep. 28, 2019
10hour- 4day
Answered Sep. 27, 2019
What are the working hours at Gordon Food Service?
Asked Feb. 22, 2019
5am to 6am 8 hrs n 10 hrs shift
Answered Oct. 2, 2019
Varying shifts i was working sunday to Wednesday 5pm to 3 am but you'd get mandatory overtime in busy season
Answered Jun. 5, 2019