I worked at the Harvey's Cottrelle / Airport branch in Brampton. This job is suitable for anyone who's up for the challenges of working in a fast food but most especially for young people and those who need a reality check, since this job will highly test and build up your character and patience. This job had taught me essential life lessons that I will bring with me until I get old. I have never worked in this kind of environment before and it is a humbling experience.
I liked working here mainly for the customers and the sense of responsibility that it gave me. I quit this job for something more stable. Majority of the customers in this branch are anywhere from polite to alright and trust me, they are not the problem. It's the people working here.
Many workers in this branch come off as ill-mannered and impatient, and I'm not sure if due to language and culture barrier, that they don't really mean to, or if they were just never raised to know what mutual respect is. I mean, they are nice to customers and all. It's just they have no time for that business with them meek and timid coworkers. I'm mainly referring to the shift managers.
The shift managers are insecure as so if anyone wants to work here, learn how to deal with them because if you don't, they will single you out and mock you in their language. 90% of the workers here speak the same foreign language. They think they're so sleek with their shady selves.
The old-timers, like the shift managers, are
ProsFlexible schedule, good starting point if you're seeking a career in the food industry
ConsThe demoralizing treatment that you receive when you're not performing well, no medical and dental, the hours
I found that the location you work at determines how well you will enjoy your job. A higher end location has better management and has a better work environment than a lower end location.
My current location is completely 180 from the other location I worked at. I find I have no motivation and a lot of the workers there do not make it a positive work environment. Received little to no training. Possibly because I worked at a previous location, but I think I should have gotten trained anyway because as I quickly found out both locations do things really differently. The manager would forget they said something or didn't say something then you would get in trouble for it. There are authoritative managers which I learned is no good for the work place. An effective manager needs all traits.
I like that the hours are flexible, but if you are hired based on a certain schedule you gave you may find yourself unable to have leniency when changing your schedule. Also be sure to let them know you are going to school or may be going back because some managers want a full availability from you always. Even if you only get part time hours. Forewarning, you may just get fired for it!
The hardest part of the job is dealing with angry or inpatient customers. It gets frustrating so you either need to be patient or learn to deal with it. Unless the customer is in your face, "the customer is always right" and you can't argue back or anything. Customer service is key.
I have been lea
Pros50% off meal during shift, 20% off cara brands, flexible hours
Challenging work but have a great feeling of accomplishment.
- Come in 10 minutes early so i don't need to rush, walk in say hello to coworkers, punch-in time sheet, put hairnet on, and bring meat, fries, from the back; basically a bunch of preparation for the rush. Once completed i grill and make the various meals until the end of shift, along with working as a cashier if coworkers are preoccupied.
- I learned almost every aspect of working in fast food and i must say for the better, i can honestly say, the fast food industry is not something learned over night, but isn't hard to understand either.
- Harassing management at best, not a single person who has worked their including myself has ever received a hello or even a compliment from management. You can never ask this individual a question, about anything even if it is training week; if you do he says your "Ticking him off" and are on "Probation." In other words not the slightest respect for his employees.
-Co workers despite the employer were very helpful and supportive. We connected well and could handle the rush effectively when management wasn't "Yelling"
- The rush, but it gets my blood going and that's what I love. Aside from that, management was the most difficult obstacle.
- Meeting and hanging out with employees, working on the grill, and interacting with customers.
This was as honest of a review I could give, i hope the best for my coworkers and look to the future for more supportive employment.
Prosfriendly coworkers, fast pace environment gets my blood going, interacting with customers
Consnot being given a week off to go to exams, very long unexpected shifts, lack of supportive management
Okay so a typical day I start at 8 so i come in and clean greasy fryers and filter all the crumbs and burnt fries/rings out, then I set up four garnish stations with all the burger toppings, put in the pop dispensers, fill ice bins, start a pot of coffee and hot water, get the grill station ready with all the grill chicken, burgers, hotdogs, bacon and cheese, put down all the chairs, make sure apple pies are ready and out in the warmers, get 5 buckets of sanitize water and cloths are out around the kitchen area and Tuesdays and Fridays help put away the deliveries, all before 10:30 if everything isn't done, the owners murmur about how slow i am behind my back or if they are angry enough later right behind me(has happened once or twice). Also most days cleaning tasks are added to that morning im already scrambling to get done, which only adds more to the "why are you behind?". the management knows I am a good cleaner and that i have a hard time saying no to cleaning and work so they abuse that and have me clean above a 250 degree chicken rotisserie while its going. As for co-workers its fast food so of course you have your 16 year old high-schoolers causing drama and being jerks to everyone, though I have a few of my old highschool friends there and I try my best to get along with everyone and just avoid the troublemakers. all in all not much enjoyable about this workplace but hey It's a job and I need money.
When I first started working here, everyone seemed friendly and I got a lot of hours. I was doing my job as a garnisher. After the first month or so, they start loading a bunch of jobs that aren't listed in my job description on me such as, cleaning the whole restaurant (mopping, sweeping, wiping tables, cleaning the back, cleaning the windows, washing the dishes, prepping the food. This excessive work, overwhelmed me and I often came home with a very sore back and had no motivation to complete any other tasks. The manager would yell at you if you weren't constantly slaving away. They used to offer cups for free to the employees and discounts on food, then they took all of that away and the food quality is very dirty and should be inspected. Whilst doing all this, they also demanded that you do the cashier, drive through. Being around this environment was also very slippery even with slip-free shoes and oils going through the air would develop acne on people with acne-prone skin. I worked very hard and would have no complained if they didn't give me terrible hours until giving me none without any notice that I was no longer employed there. This was harder than renovating my 2000 square food home, and I was completely taking advantage of, due to my age. The employees were friendly and made the days bearable.
A typical day at work would be a steady flow of customers coming through and serving and garnishing them and if there is any concern or complaints I will handle them in a professional manner. When its all quiet then the staff and I clean the restaurant. At night when we close up the restaurant I count the cash registers and make sure all the deposits are correct then I lock the restaurant. Working at Harvey's has taught me a lot of responsibility and leadership. I started there when I was 15 and then 3 years later I was promoted to Supervisor and since then I have gained my own independence and have learned to work in a group setting as well as on my own. The management at Harvey's is very understanding and genuinely kind people. My co-workers are all very nice and I have learned to become good friends with all of them but as their supervisor sometimes it can be tricky to gain the trust and respect from them all becaue I am close to their age and good friends with them as well. the hardest part of my job would be as I was just saying by trying to gain the respect from my co-workers as a supervisor. The most enjoyable part of my job is when customers are happy with their service and let me know that our team is doing a good job, it lets me know that I'm also doing my job.
Harveys was a easy job compared to mcdonalds where I worked prior. it is a small building with little back space for workers to move too much. a typical day there was getting to work and starting the opening process, prepping hand cut produce, filling condiments and stocking anything that the night shift workers did not. management there was mostly kind and professional with the exception two managers who were kind of unprofessional and made work kind of hard on some of the staff. The workplace culture was upbeat and jokey but also very serious about getting work done. everyone was very close with each other and often hung out outside of work. honestly the work there was easy for me, McDonalds was far more fast paced and demanded more from me. the hardest thing was dealing with management when one of the two not so good ones work who slacked and spoke poorly to staff but everyone else working was super nice so it was easier to deal with. the people and i guess when there is a rush of orders. the people there just liked to joke around and the rush of orders was like torturous fun, you suffered by having to do everything at max speed and avoid messing up but once you got use to the menus there it was easy.
Prosdiscount card and good memories
Conshad to leave
Employee with more responsabilities | Montréal, QC | Jun 6, 2014
A job at Harvey's
I've been working in this restaurant for a while now and therefore, I have more responsibilities.
How it works by shifts:
Morning shift (6 - 11 am):
- Cut tomatoes and pickles
- Make salads
- Provide customer service
- Cook breakfast
- Switch from breakfast to lunch
- Clean (washroom, check lobby, clean the walls, do dishes, clean windows)
Lunch/Afternoon shifts (11 am - 5 pm/5 pm - 10 pm):
- Provide customer service
- Dress burgers
- Clean (washroom, check lobby, do dishes, clean windows)
- Change oil filters
Night shifts (10 pm - 6 am):
- Provide customer service
- Dress burgers
- Clean (washroom, check lobby, do dishes, clean windows)
- Clean the grill and its surroundings
Every 2 weeks
- Pay 15% when you are out of work
- Pay 50% when you are working
- Good staff
- Clean - often do general cleaning
- Strict on sanitation
-Good way to improve your interpersonal skills
- Good way to educate yourself if you want to open a restaurant someday
- Customer service is not an easy job - Having to deal with violent customers, at times
- When a staff is not trained well, bad habits can occur
- Need to change drive-thru - Hard to hear
- Washrooms needs renovations
ProsFun co-workers, Improve interpersonal skills
ConsNo free lunches, No rank-ups (employee to supervisor/manager)
When working at Harvey's, the shifts varied. I would mostly open on weekends, being a key-holder, and would go about my daily prep until the rest of the staff came on two hours later. I started off working there and soon over many promotions I became a Supervisor in charge of managing and supervising the staff and daily production/ food quality. The most enjoyable part of the job is know when all the work has been done and the store is in perfect working condition. Even though some issues rose amongst the kitchen staff or customers, it was always rewarding to watch both sides leave happy and satisfied. The staff was incredible by working together as a team to get each task done quickly and efficiently. The hardest part of the job was sorting out the technical difficulties with the systems of Cara. Over time the adjustments became easier and the job was very rewarding. I am hoping to find another job that will allow me to continue reaching higher goals.
Prosworking as a team and having close relationships with all staff members
Harvey's is an enjoyable job if you are an enthusiastic individual who likes engaging in conversation with customers and cleaning.
A typical day at work consists of smiling, engaging in small talk, serving customers, garnishing, washing dishes and cleaning.
Harvey's helped improve my communication skills and taught me how to manage my time efficiently. I learned how to become more productive and prioritize the correct tasks
My co-workers were the best people I have ever met. Working at a restaurant with people who I genuinely enjoyed speaking to, made my job that much more likable.
The hardest part of the job was having to maintain a positive attitude even when life got tough, though my manager taught me that in order to be successful in a work place, it is best to forget any other negative aspects in life and focus on my job and only my job.
The most enjoyable part of the job was meeting new people and being the reason someone smiled. It was also a pleasure working with my co-workers whom I admired very much.
Pros50% discount on one meal the days you are working
Questions and answers about Harvey's
What questions did they ask during your interview at Harvey's?
Asked Sept 29, 2017
Tell me about yourself.
Answered Jul 13, 2021
Why do you want to work here?
How would you go about solving conflicts?
This store sometimes gets busy, will you be able to keep up with the customers?
Answered Oct 19, 2018
What is the work environment and culture like at Harvey's?
Asked Apr 28, 2017
Everyone at Harvey’s was nice to me. i got along with all the people i worked with and still am friends with some of them
Answered Mar 25, 2019
The summers are extremely busy, while the winter nights working are very boring as there is little to none costumers. other co-workers are very nice and will help you on your shift.
Answered Mar 21, 2019
If you were to leave Harvey's, what would be the reason?
Asked Apr 17, 2018
Poor owners and managment
Answered Oct 6, 2020
Customers can be rude and demanding and often times it felt as if we were understaffed because not enough people were trained.
Answered Jul 6, 2019
Does Harvey's require background check?
Asked Jul 27, 2017
No, they do not require background check
Answered Sept 22, 2019
Yes they do require a background check
Answered Apr 8, 2019
Does Harvey's allow for flexible working hours? Or are the hours set?