Overall reviews at LCBO
Customer Service Representative | Hamilton, ON | Mar. 5, 2021
Easy job for an apathetic trained monkey
This job is exclusively made or broken by your management. You can be shackled to weekends and evenings if you are not full time or on a rotation to have a social life. Good managers are rare.
The job security from the union is strong and wage advancement is easy, but, takes a while. As you grow in seniority, your hours become more guaranteed.
The tastings are fun and informative. Some customers get to benefit from your newfound knowledge.
ProsTastings and job security
Customer Service Representative | Etobicoke, ON | Nov. 4, 2019
Typical retail establishment
There is nothing exciting with this job. The more senior employees stick the new employees on cash all the time, there is no room for advancement, most store managers don't understand the uniqueness of selling a controlled substance which leaves staff in a vulnerable situation. Theft and violence is common and no one cares about it. Just let thrives commit acts of violence and assault against employees. Upper management has no clue about the issues staff at store level face. I would not recommend this job.
Customer Service Representative | Canada | Sep. 12, 2018
Fun place to work
Working at the LCBO was a rewarding experience. I especially enjoyed the holidays. The staff, for the most part, were very helpful and the customers were great.
ProsWorking with the public
Customer Service Representative | Niagara Falls, ON | Mar. 16, 2014
Good work place
Nice place to work just not able to count on hours as a casual employee.
Customer Service Representative | Gananoque, ON | Feb. 9, 2020
Great Place to work
If you like interacting with customers and making sure they leave the store with what they came for then LCBO is for you. Great work colleagues and managed extremely well
Customer Service Representative | Shelburne, ON | Jun. 15, 2019
Loved the people.
I worked at a small LCBO with lots of personality, loved working there but there is no room for moving forward.I will have to move on and find something i can make into a career.
Customer Service Representative | Barrie, ON | Sep. 9, 2016
Great summer job for students
The LCBO was a good place to work, working retail there, the main focus is customer satisfaction and always serve the customer first.
Customer Service Representative | Windsor, ON | Nov. 7, 2014
great pay and benefits, but difficult to advance
stock and cash
many managers are hired from outside the LCBO and lack management skills
Customer Service Representative | Markdale, ON | May 17, 2012
Good money, hard work, bad manager
stocking shelves, ordering stock, cleaning store, helping customers and running cash register. The manager when I started taught me a lot about running the store. However the manager at time of leaving believed in micro managing which doesn't suit a well trained staff. This job was very physical but the customers made it enjoyable.
Consstarted to feel like i never left the store, i had no home life
Customer Service Representative | Fonthill, ON | May 17, 2017
LCBO was a great company to work for. Although I was only hired for seasonal help, once hired by the company it appeared as though there would be a great opportunity to advance and learn within the company.