Working at LCBO: company overview and reviews

LCBO
LCBO
3.7
635 reviews
LCBO ratings
3.7
Average rating of 635 reviews on Indeed
3.5Work-life balance
3.4Pay & benefits
3.0Job security & advancement
3.3Management
3.4Culture
Headquarters
Toronto, ON
Employees
5,001 to 10,000
Revenue
$1B to $5B (USD)
Industry
Food and Beverages

Popular jobs at LCBO

 Average salarySalary range
Customer Service Representative
63 salaries reported
$16.15
per hour
$10.15-$27.35
Warehouse Worker
7 salaries reported
$15.56
per hour
$10.15-$23.35
Cashier
4 salaries reported
$14.86
per hour
$10.15-$22.30
Store Manager
4 salaries reported
$69,250
per year
$24,000-$129,000
Warehouse Associate
3 salaries reported
$14.48
per hour
$10.15-$21.95
Salary satisfaction
69%
of the employees are satisfied about their pay
Based on 898 reviews

LCBO reviews

Popular jobsCustomer Service RepresentativeCustomer Service Associate / CashierCashierWarehouse WorkerStore ManagerSales AssociateLaborerManagerSales RepresentativeCashier/SalesCashier/StockerClerkMaterial HandlerOrder PickerShift LeaderWarehouse AssociateCashier/ClerkRetail Customer Service RepresentativeTechnical Support SpecialistAssistant ManagerBusiness AnalystConsultantCustomer RepresentativeFinancial AnalystGeneral ManagerOperatorQuality Assurance AnalystReceiverRetail Sales AssociateSenior Systems AnalystSenior Technical SpecialistShipperShipper/ReceiverSoftware ArchitectStocking AssociateWearhouse workerAgent de Centre d'appel (H/F)AnalystAssistantAuditorBilingual Customer Service AssociateBottle DiscarderBrand AmbassadorC.S.RCall Center RepresentativeCasual Part timeCleanerContract WorkerCulinaryCustomer Care SpecialistCustomer Service/Sales RepresentativeDemonstratorDirectorDirector of OperationsE-commerce SpecialistElectricianExecutive Assistant to CEOForklift OperatorHR ConsultantHandlerIT BDMLCBOLaw ClerkLiaisonLine OperatorMaintenance SupervisorMerchandiserNight SupervisorOrder AdministratorPackerPart-time casualPhotographerPrint ManagerProduct ConsultantPurchasing AssistantReceiving SupervisorReceptionistReceptionist/ClerkRepresentativeSalespersonSamplerSeasonal AssociateSeasonal workSecurity GuardSenior Customer Service RepresentativeSenior Financial AnalystSenior ProgrammerSenior Quality Assurance AnalystService à la clientèleShipping and Receiving ClerkStaff Plus EmployeeStockerSummer Fixed Term EmployeeSummer Fixed Term at LCBO WaterdownSupervisorSystems AnalystTeam MemberTechnical SpecialistTemporary and Term PositionsTesterWarehouse LeadWinter Fixed TermWinter/Holiday Season Temporary Relief
All locationsAjax, ONAlexandria, ONAncaster, ONAngus, ONAurora, ONBala, ONBarrie, ONBayfield, ONBaysville, ONBelleville, ONBells Corners, ONBobcaygeon, ONBolton, ONBowmanville, ONBracebridge, ONBradford, ONBrampton, ONBrantford, ONBuckhorn, ONBurlington, NCBurlington, ONCaledonia, MICallander, ONCambridge, ONCapreol, ONChatham-Kent, ONChelmsford, ONClearwater Bay, ONCobourg, ONCoe Hill, ONColdwater, ONCollingwood, ONConiston, ONCornwall, ONDeep River, ONDorset, ONDundas, ONDurham Region, ONDwight, ONEglintonElliot Lake, ONEspanola, ONEtobicoke, ONFergus, ONFonthill, ONGananoque, ONGreater Sudbury, ONGreater Toronto Area, ONGrimsby, ONGuelph, ONHagar, ONHamilton, ONHavelock, ONHawkesbury, ONHearst, ONHensall, ONHoney Harbour, ONInverary, ONKelowna, BCKenora, ONKillaloe, ONKinburn, ONKincardine, NBKincardine, ONKing City, ONKingston, ONKitchener, ONKitchener-Waterloo, ONLancaster, ONLondon, ONLucan, ONMactier, ONMaple, ONMarkdale, ONMarkham, ONMatheson, ONMidland, ONMilton, ONMississauga, ONMorrisburg, ONMount Forest, ONNew Hamburg, ONNew York, NYNewmarket, ONNiagara Falls, ONNiagara Peninsula, ONNiagara, ONNobleton, ONNorth Bay, ONNorth York, ONOakville, ONOil Springs, ONOntario, CAOrangeville, ONOshawa, ONOttawa, ONOwen Sound, ONPenetanguishene, ONPeterborough, ONPickering, ONPicton, ONPointe-au-baril-station, ONPort Burwell, ONPort Colborne, ONRichmond Hill, ONRichmond, VARockland, ONSales (74)Sarnia, ONSault Ste. Marie, ONScarborough, ONShelburne, ONSimcoe, ONSouth Porcupine, ONSpanish, ONSpencerville, ONSt. Catharines, ONStayner, ONStoney Creek, ONStouffville, ONStratford, ONTavistock, ONThornbury, ONThornhill, ONThunder Bay, ONTimmins, ONToronto, ONTrenton, ONUxbridge, ONVankleek Hill, ONVaughan, ONVerona, ONVineland, ONVácWainfleet, ONWasaga Beach, ONWaterdown, ONWaterloo, ONWelland, ONWellington, ONWhitbyWhitby, ONWiarton, ONWindsor, ONWoodbridge, ONWoodstock, ON

Overall reviews at LCBO

4.0
Customer Service Representative | Hamilton, ON | Mar. 5, 2021
Easy job for an apathetic trained monkey
This job is exclusively made or broken by your management. You can be shackled to weekends and evenings if you are not full time or on a rotation to have a social life. Good managers are rare. The job security from the union is strong and wage advancement is easy, but, takes a while. As you grow in seniority, your hours become more guaranteed. The tastings are fun and informative. Some customers get to benefit from your newfound knowledge.
ProsTastings and job security
ConsManagement
3.0
Customer Service Representative | Etobicoke, ON | Nov. 4, 2019
Typical retail establishment
There is nothing exciting with this job. The more senior employees stick the new employees on cash all the time, there is no room for advancement, most store managers don't understand the uniqueness of selling a controlled substance which leaves staff in a vulnerable situation. Theft and violence is common and no one cares about it. Just let thrives commit acts of violence and assault against employees. Upper management has no clue about the issues staff at store level face. I would not recommend this job.
5.0
Customer Service Representative | Canada | Sep. 12, 2018
Fun place to work
Working at the LCBO was a rewarding experience. I especially enjoyed the holidays. The staff, for the most part, were very helpful and the customers were great.
ProsWorking with the public
ConsSeniority system
3.0
Customer Service Representative | Niagara Falls, ON | Mar. 16, 2014
Good work place
Nice place to work just not able to count on hours as a casual employee.
5.0
Customer Service Representative | Gananoque, ON | Feb. 9, 2020
Great Place to work
If you like interacting with customers and making sure they leave the store with what they came for then LCBO is for you. Great work colleagues and managed extremely well
4.0
Customer Service Representative | Shelburne, ON | Jun. 15, 2019
Loved the people.
I worked at a small LCBO with lots of personality, loved working there but there is no room for moving forward.I will have to move on and find something i can make into a career.
4.0
Customer Service Representative | Barrie, ON | Sep. 9, 2016
Great summer job for students
The LCBO was a good place to work, working retail there, the main focus is customer satisfaction and always serve the customer first.
2.0
Customer Service Representative | Windsor, ON | Nov. 7, 2014
great pay and benefits, but difficult to advance
stock and cash many managers are hired from outside the LCBO and lack management skills
3.0
Customer Service Representative | Markdale, ON | May 17, 2012
Good money, hard work, bad manager
stocking shelves, ordering stock, cleaning store, helping customers and running cash register. The manager when I started taught me a lot about running the store. However the manager at time of leaving believed in micro managing which doesn't suit a well trained staff. This job was very physical but the customers made it enjoyable.
Prosgood pay
Consstarted to feel like i never left the store, i had no home life
5.0
Customer Service Representative | Fonthill, ON | May 17, 2017
Great Atmosphere
LCBO was a great company to work for. Although I was only hired for seasonal help, once hired by the company it appeared as though there would be a great opportunity to advance and learn within the company.

Questions and answers about LCBO

Do casual employees get any benefits?
Asked Mar. 4, 2017
Only after 5 years of employment and working a certain amount of hours within the year prior
Answered Jan. 14, 2019
No benefits, a percentage in lieu of benefits given on each pay...and it’s not much.
Answered Feb. 24, 2018
What are the perks offered by LCBO?
Asked Sep. 20, 2018
Discounts through the union
Answered Jan. 20, 2020
If you are asking if you get a discount or free alcohol that is a big no. The only good perk is the social commitee. They set up Christmas parties for employees kids, raffles and other fun activities. The lcbo doesn't do much in the perk category . Good pay when you finally reach full time but that could be years.
Answered Aug. 10, 2019
How should you prepare for an interview at LCBO?
Asked Apr. 8, 2018
Just be your self. My interview was a group interview
Answered Apr. 9, 2019
Have a general knowledge of the products and it's regions
Answered Sep. 12, 2018
Is there a dress code for the interview
Asked May 1, 2017
I wore a suit and others were quite casual. It's a group interview, best to dress sharp to make a good first impression.
Answered Oct. 5, 2019
Business casual is the way to go.
Answered Dec. 27, 2017
Is it possible to work part time? Can you set your own schedule?
Asked Jun. 4, 2019
I would work part time with full time hours if possible.
Answered Feb. 5, 2020
P/t work is possible but hours allocated will be at manager's discretion allowing them to exercise preferential treatment of individuals
Answered Oct. 1, 2019