Working at Loblaw: Company Overview and Reviews in Canada

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4197 reviews
Loblaw, CA Ratings
Average rating of 4197 reviews on Indeed
3.3Work-life balance
3.1Pay & benefits
3.1Job security & advancement
Brampton, Ontario
More than $10B (USD)

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Of the employees are satisfied about their pay, in Canada
Based on 10395 reviews

Loblaw reviews

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Overall reviews at Loblaw

Sales Clerk | London, ON | Mar 6, 2013
A busy, friendly, fun and fast-paced environment to spend my working hours.
I was hired at a time that an extra employee was MUCH needed in my department; there is a great deal of work that needs doing each day, and a minimum number of people needed to accomplish it all, and unfortunately the HMR department was severely short-staffed prior to my arrival. I very quickly took advantage of the opportunity I was faced with to really show them what I was made of. I made (and currently still make) myself available to go into work whenever they need me to cover a shift and more than that, every time I go into work, I go to work my hardest for them. I legitimately enjoy the fast-paced work environment, and the face-to-face customer interactions. On any given day there is the chance to work one of several different shifts, whether it be making sandwiches and pizza, filling the salad counter, or cooking. It's a wonderful thing to go into work and know that there is a variety in tasks that need doing. I love the feeling of knowing that when I go into work, I make a positive difference. My co-workers and I have no choice but to work as a team, and working in a place like Loblaws makes that a very easy, and enjoyable task for me. Having said that though, one of the hardest things for me working in HMR is to cope with the fact that we do not have a manager and therefore no one to give solid direction. As an employee of Loblaws, I'm part of the union, and with a union comes the task of dividing hours by seniority, not by a persons capability and productivity. I'm a
Prosability to try new foods daily, friendly faces, healthy work environment
Consnot enough hours, seniority rather than skill based hour allocation
I will never tell | Goderich, ON | Nov 26, 2015
Type of work,Benefits,Corporate Culture,Attrition,Salary,Employee regard
Zehrs at one point may have been a average place to work With the recent few years of the culture of attack on its employees Zehrs is not such a good place to work. Grocery stores have always been a starting point for some. Should you start your children off working for a company like Zehrs the answer is no absolutely no to be more clear. Zehrs has gone on like many corporate entities and started to attack its employees about a decade ago. With the culmination of spinning off into its own sub company of Loblaws. The attack on its employees has resulted in basically a very hostile work environment with minimum wage expectations and the point of employee professionalism to either work like a robot compete with a robot act like a robot or expect to be terminated. You would be better off setting your children to start there carreers in the work place in any other type of industry and certainly any other grocer rather then a zehrs or loblaws employee The amount of money the loblaws companies makes is so convoluted and dishonest like every company in the grocery industry. They all say they earn less then 3 cents on any item they sell. Nothing could be further from the truth except if you told me that there was ice water in hades. Which working for this company is akin too. If your a adult and considering working for zehrs consider other options any other options before you choose zehrs. If local customers actually knew what goes on in the grocery industry they would shun t
Consanything and everything you could think you can find wrong a zehrs
Stocker | London, ON | Jul 2, 2016
Decent student job & Life Balance is atrocious
Im a student, whose worked at loblaws for 5 years, since highschool. It's a decent job to have as a student whether your in highschool or college; I wouldn't say university though. It's good money to save for school/daily expenses. However, you bust your balls for every dollar you make. I would say this job is above average in terms of physical labour, depending on your department. I worked in the dry foods. The scheduling and hours/life balance at Loblaws is absolutely beyond atrocious. Like it's literally beyond atrocious. When your new, they tarnish you with a unreal load of hours and/or give you brutal shifts (2:30-11 back to back shifts, constant back to back 8 hour shifts, a 8 hour closing shift then a 8 hour opening shift the day after; even though there should be a 10 hour time difference in between shifts. The store i worked at didn't give a flying f...). I would give my availability of when I can work depending on my school schedule, and i would say about half the time ive been at this company for the last 5 years, every 2-3 weeks the manager would book me a shift that wasn't according to my availability. And the scary thing is, i'd get called out for not being able to work the shift or get complained at by the manager himself even though i specifically left an availability note saying i can not work that certain day. At this company or well atleast at the store i worked at, you have to show them you work hard in order to get a mutual respect and build relat
Prosdecent student job
Consshift times, hours, scheduling, disgusting work life balance
Lead Cashier | Greater Sudbury, ON | Sept 17, 2021
You need a really good pair of cushioned insoled shoes for this job.
I easily get in my 10,000 steps daily doing my job. As front end manager, I answer every call. Whether its a price check, or to retrieve a dozen eggs cause one is broken in the pack. I jump on cash whenever needed. I make sure things run smooth on the floor, in the cash office, out in customer service. I handle customer complaints with empathy and genuine concern. I love teaching newbies everything I know. And I seem to learn something new everyday myself. With my years of experience from Dominion Days till now, I can do almost anything. I have learned to write on cakes, cook a lobster, slice deli meat, wrap meat serve up food in the deli, tally up invoices, order product, do payroll, make schedules, and more. I love my job, but alas, the cement floors have taken it's toll on my body. Vericose veins in one leg developed in the early years as I put all my weight on one leg, and made the turn table spin by pushing on the peddle with the other. Next heel spurs, and eventually osteo arthritis in the knees, and as of late, my wrists are getting in on the bad joint action. Time to retire and let someone younger take over . Close to 50 years in retail and it's time to back off a little. Not entirely though. I think I would go stark raving mad if I didn't get out of the house. I will continue to work PART TIME and work only a few short shifts a week. This way I can look after my health, my husband, my house.. and spend more time with friends and family.
ProsDeveloping great friendships with co workers over the years.
ConsHard cement floors are hard on ones knees after awhile.
Order Picker | Ajax, ON | Jul 27, 2021
I did not expect it to be so difficult
I did not expect this job to be so demanding. they want new hires to be operating at 75% by their 3rd week(1 week of training and 2 weeks of regular work) which means picking about 1500 cases of product per 8 hour shift. the shoty equipment and constant setbacks and delays make it extremely difficult for average people to succeed at this job, here are some examples- machines are not maintained until they stop working, constant headset disconnections, most products packed in uneven and irregular shaped containers some products packed with ice in cardboard boxes. frequent delays do to reach truck drivers who are also "competing" for numbers, sometimes large amounts of product at end of isles required to be picked until another picker needs access to isle in which case you move up and they take that spot leaving you with no option but to carry 40pound boxes 20-30 feet which takes more time than the system allows, only 3-4 wrapping stations working/available which causes you to have to hand wrap your pallets which takes time that the system does not allow, short orders of 10 or less items that take you all around the warehouse( bad for numbers), if any injury occurs they will tell you to go to the hospital or keep your mouth shut and work through it ( even though hospital is a hotbed for covid), wearing a mask while preforming heavy lifting at a fast pace causes rapid fatigue. you will hear about some people who make 100k or more per year working here but these people have been h
Prosno pros for new hires. standard bare bones employment for those in desperate need of a pay check
Consso much food wasted, suited only for people who are athletic or willing to hurt them self for money
Pharmacy Assistant | Calgary, AB | Dec 10, 2014
Busy, busy pharmacy
A typical 9am-10pm day at Loblaw's Pharmacy consists of three pharmacists, six technicians/assistants and two cashiers busily working intake, packaging, checking and pick-up stations for approximately 290 to 320 prescriptions. During flu shot season, 300 to 400 prescriptions are the norm. Working at this pharmacy, I have learned patience in all aspects of this retail environment, whether it be solving third-party billing issues, helping disgruntled customers, locating misplaced stock or just keeping up with workflow. Patience is the single most important characteristic any member of the customer service field must have. With patience, I have led unhappy patients to reach solutions that give them peace of mind. The management at this pharmacy is lacking in terms of clear disciplinary action and reinforcement of policies. Staff that are late returning from breaks are never spoken to about the matter, including about frequent abuses of long bathroom breaks. Staff are also not discouraged from leaving their post to purchase personal items in the store, whenever they please. Co-workers are friendly individuals, however, are slow to get to work. Patients have frequently complained that our staff has ignored them in the past, to cluster in the back and chat about personal affairs. The most difficult part of working as a pharmacy assistant here would be solving third-party issues over the phone. Often times, the insurance company puts you on hold for indefinite per
Prosa place to work
Conslack of staff discipline
Cashier | London, ON | Aug 1, 2019
Don't walk...Run...Run far away from this place.
I applied for this job in May of last year. At the time, I was desperate for a job so I was applying just about anywhere. Loblaws came up, not my first choice but I figured I'd give it a shot, it can't be that bad.I was about as wrong as you could be. My Manager and Assistant Manager were about as boneheaded as you could be. One instance of this was; I was up to around 20 hours after a few months so that would mean shifts would increase. At one point I was working 4 hour shifts 5 days a week. It made absolutely no sense to be doing that to me. I asked management if they could do something like, 2 8 hour shifts and 1 4 hour, they instantly denied me. Continuing about management, they don't do a single thing. My Manager and Assistant manager would always just sit in their scheduling office and kill time until 8 hours is up. If Management puts no effort fourth why should your employees? You have to MARRY Loblaws if you want a job here. HAVE to be available weekends (It's retail makes sense) but then they have requirements during the week and certain times you have to be available as well. I believe it was one shift monday through wednesday, one shift either thursday or friday, and you have to be available saturday, sunday. At this place, even part-timers are working 4-5 days a week. It makes zero sense. The job overall sucked. Snobby customers who think they know better than the store, management on your case about optimum cards, supervisors making you do extra work
ProsWorking in Garden Centre was fun
ConsTerrible Management, Overworked, Moody supervisors, brakes were strict, horrible training
Cashier | Greater Toronto Area, ON | Apr 5, 2020
Good company, just bad department manager
I was a cashier, I enjoyed some costumers and had my regulars. The management of my department wasn’t great, communication wasn’t really good. Whoever we asked for a few days off for personal reasons or family or school related we were kind of out on the spot, made us feel bad. I always gave minimum 2 weeks notice which is the rule but I did have some times where it was last minute like for medical stuff, etc and was asked why so last minute, why didn’t I know about this before, questions like that and honestly I couldn’t control when my doctor decided it was time for surgery or appointments, so it was great being put on the spot. And yes stand up for yourself if stuff like this happens, I had to stand up for myself a few times, the manager did not know my living situation or family and they do not need to know, its personal especially if it’s a part time job as a student. If you gotta go to HR then do it, this is advice for anyone is any department and any job. It was disorganized especially with our schedules, our manager would mix the shifts up between people. So online it would say one day and this time but on the paper schedule (the one that we worked by stand everything was on there) would say another day and another time, it sss easy to see the manager would mix up people that had similar shifts like one day apart or a few hours and would type it in wrong. It did cause some issues sometimes and would even completely forget to write the shift on the online schedule s
ProsBenefits, coworkers, store management
Consdepartement manager
Assembler | Ajax, ON | Mar 11, 2020
Do you like running for 8 hrs ? Do you like constant lifting?
If you're not able to run your butt off for 8 hours you're not going to make it. this job is the hardest job in the building. You're going to be lifting constantly anywhere from 5 lb to 50 lb during that whole eight hour. Most likely it'll be in the 30 to 50 lb range on most items. No one lasts.maybe a week maybe two weeks then they're gone it's a very stressful job that requires constant moving running wrapping you have to meet tight time deadlines make a 95% per week average on time. You will have to write time blocks even to go to the bathroom if needed otherwise you will not meet the percentage and be fired if you are on probation that is. They do not give you any of their clothing to wear during probation so you'll most likely destroy whatever jacket or coat you're going to need it's very cold and wet and the veterans there don't care whether you make it or not and get right in your way. You will only start at 19 if you live at home you will not stay at this job guaranteed if you're hard up and need a job and are willing to work very very hard then you may stand a chance but it's a very low percentage that you will stay. The turnover on new hire is 50 to 1. Another thing the machines at the Ajax Distribution Center do not work properly and it works against your time but they do not care they say that they're trying to fix them although they do send people in to fix them periodically the machines themselves do not work 100% which in turn makes you work even harder to get
ProsGood money if you can keep the job performance up.
ConsBack breaking / sleep after work/ body aches
| North York, ON | Apr 8, 2017
Loblaws great food is not an ideal place to work for anybody.
A typical day at work is no standard for work, workers can do whatever they want, of course, it must obey one rule, using more time to do less job. What I learnt from my store is how to become a lazy worker if I want to . Nobody will respect a hard worker there, when they say you are a hard worker, good job, that means they are going to push you to do more and more. Management in absolutely poor, in my work place, basically is a double standards work place. Lazy workers can become more lazy, management will never talk with them about their lazy, but hard workers are required to do more. Workers come in to work late day after day, month after month is allowed. Because management team like him/her. Mangers/supervisor never focus on the store operating problems, they are covering with each other. Only one thing can make store management team get nervous, that is a big walk in the morning. Workplace culture is selfish, everybody working is just for their own convenience. Says, empty skids putting everywhere. The hardest part of the job is nothing, because the store management team is not using there intelligent to improve the running of the store, instead, they use their intelligent to maximize their personal profit only, likes cutting hours/manpower to save more money so as to increase their bonus. This is a fresh example to show how evil they are. Our night crews need working on Good Friday night, regular start hour is 11:00 pm, they do not want to pay for the do

Questions and answers about Loblaw

What would you suggest Loblaw management do to prevent others from leaving?
Asked Mar 16, 2017
Management should take courses on how to treat employees. Update equipment like registers and computers so they don't always crash or freeze. Better wages, more consistency with schedule
Answered Aug 30, 2022
Managers and higher ups just need to be nicer and stop taking out their anger at the people below them.
Answered May 14, 2022
How are the working hours at Loblaw?
Asked Mar 15, 2017
Standard 9 to 5 overtime in my case was necessary
Answered Mar 26, 2022
Flexible hours, 8 hr shifts
Answered Feb 7, 2022
Why did you leave your job at Loblaw?
Asked Mar 16, 2017
Worked at the South Surrey warehouse for 4 years. They just have unreasonable quotas you have to hit. Slugging 50lb wonky bags of onions and having to pick 20-30 of them at time and only getting 20 mins to finish that 3 pallet order is too tight. The management mocks you for getting hurt. And when you need a supervisor you have to go the shipping office and ask the overwhelmed Shipping clerk to fetch one. Plus we had two known cases of Covid Recently and the response was very poor We were forced back to work and the place wasn’t deep cleaned at all. There is a reason why it is easy to get hired.
Answered Jun 7, 2020
I attained a better job position elsewhere but there was a lack of proper training and direction. Managers werent always easy to get in touch with regarding scheduling issues.
Answered May 23, 2020
What is the interview process like at Loblaw?
Asked Mar 2, 2017
About a week after applying for an open position on the Workday system, I was called in for an interview for the following day. It was pretty straightforward, they mostly ask questions about your availability and which departments you’d be interested in. However, you should be prepared for questions such as “what are your strengths and weaknesses?”, “how would you define great customer service?” and “why do you want to work for Loblaws?” They also want to hear some things about you as a person. If you’re a student attending school, that is definitely something you’ll want to mention. Your interviewer may also ask you how long you see yourself working for the company. If you pass the interview, you’ll get invited to an orientation session. Overall quite easy interview, about 10 mins long. Just have a few answers prepared ahead of time so you don’t get stumped.
Answered Aug 24, 2022
It was 5 minutes with the front end manager. Went over my resume and asked questions regarding availability and transportation.
Answered May 16, 2022
If you were to leave Loblaw, what would be the reason?
Asked Mar 22, 2018
Better wages, more hours and/or consistency with schedules. Management and company that cares for their employees. To be treated like a human being not just like a machine or number.
Answered Aug 30, 2022
Looking for a different retail environment
Answered Apr 5, 2022