Metrolinx I&IT improving, but could use a lot of work still.
There really isn't much work to do in IT, so if you want work life balance, don't care about advancement or doing something good for the province, and don't know much about technology, then Metrolinx I&IT business unit is right for you.
Didn't really learn much there, as IT was so behind the times.
Management plays favourites. And it's obvious who the favourites are. But just a friendly warning...never complain about the RTSI (Real Time Scheduling Info) system or its creator, one of the most favourited by several managers. So when you notice RTSI crashing every month for months on end, blame it on something else.
Some co-workers are very sincere and I befriended those. The favourites are back stabbers...and pretty well the entire IT management team is out to screw the employees. Especially the managers hired by the old Director who used to run things.
The hardest part of the job is having to see all the BS going on and pretending it isn't happening. Don't bother reporting it as it seems everybody in the Metrolinx business side seems to know but doesn't care. There was a very honest QA lead who called some of this out and the IT management team burned him for it.
Also, there were 3 ethnic Chinese who were let go for very small mistakes. I've seen bigger mistakes made more frequently by others and they got promoted.
There was a restructuring initiated back in 2013, but instead of changing things, the old guard outwitted the new management and managed t
ProsDon't need to be qualified at your job to stay there, or get promoted.
ConsSome managers have biased opinions of ethnic Chinese
My first year was a little bit of a hassle. I had come to the job in July, as I started in Highschool whereas, the other students had started in April, so they had already had training. I had no training what-so-ever (WHMIS/Rail Safety) which I needed for the job. Of the 6 supervisors that I went through, at least 4 of them knew that I had no training and had me do jobs anyways such as cleaning with WHMIS products or go on the rails to weedwhack grass (although the tracks were un-used). The other students and employees were really helpful though and taught me how to do the job before I had to do it. They were aware of my lack of training and often kept me away from the dangerous jobs. My second year I received full training, but no real work as there were too many students that were hired and not enough work to do, so it was mostly re-doing the jobs (such as re-painting) the things that we had accomplished in the first couple of weeks. I enjoyed the students and some of the employees, but there was always gossip that ruined some of the relationships.
ProsWorked for Metrolynx, fairly easy jobs.
ConsI didn't feel as if I was earning the money I was getting because of lack of work
I work for the group that oversees the day-to-day maintenance of the rail fleet at GO Transit.
I provide assistance to a team that is headed by the Chief, Rail Fleet Maintenance and two Managers and support a staff of 35 people.
In my day-to-day routine, I manage the calendars, prepare meeting material, take minutes, coordinate with internal and external stakeholders to book and facilitate meetings on site. I also work with internal departments to hold specialized training and other special events on our site.
I also provide assistance in preparing VISA logs, travel expense reports using Excel, creating PowerPoint presentations.
This team is hard-working and proud of the service they provide and I am so glad to be a part of something that is making such a meaningful difference in the future of our province.
Having proven myself as a capable intern, opportunities to take on more responsibilities were constantly offered. Furthermore, interns were involved in important decision-making processes.
A typical day involved assisting the project manager in the research and documentation of various technological solutions (and eventually procurement) and working on an assignment during the slow periods.
Co-workers were genial and supportive and management even more so. The opportunitiy to conduct presentations was the most enjoyable part of the job. The least enjoyable part of the job was making photocopies, printing and scanning documents and drawings
ProsFree transportation on GO services
ConsRigid salary for returning interns
Customer Service Representative | Toronto, ON | Jan 17, 2016
Excellent work enviornment
Overall Metrolinx is an excellent employer. The culture within my department is excellent and senior management is really good. Job security exist so you will never have to worry. The probation period is almost a year, but if you can make it through then you will only go up from there. The pay at the beginning of employment is okay, but once you work for a couple years you really do get paid well. I encourage anyone to apply as they are fair in their hiring practices and I submitted my resume just like anyone else and got hired.
ProsGreat Management, Good Pay, Clean Work Space, Free Transportation on GO Services, Senior Management listens to employees and takes suggestions
Working at Metrolinx was a new venture for me as I was exposed to public relations, conflict resolution issues. I learned ho to build effective relationships with all internal and external stakeholders partners.
The most challenging part of the position was to get other departments on board with suggested changes.
It was always a rewarding feeling when a project was successfully accomplished. In regards to the culture of the work place it was great, everyone was supportive even if they were not associated with your assignment directly.
Solid job. First 2 or 3 years as a bus driver is very difficult, as it's a unionized workforce an your location an shifts are decided by seniority. Expect to be sent far away from home an work very odd hours. Pretty much no work life balance for the first 2 to 5 years. After that it gets much better. Excellent benefits, health and dental for you and immediate family. Guaranteed pay. 3 weeks vacation. Good pension. Difficult to advance in the company. Overall it's a good job after you've put in about 5 years.
ProsGood pay, secure company
ConsVarious shifts far from home, No work life balance, not much room for advancement
MetroLinks was a fast paced environment but had a lot of hurry up then wait. Senior project management were a bit spend crazy. These Program Managers Came from E-Health Often adding aspects to the project not required. Often arguing with more knowledgable people. Requesting servays and training programs be added to the project program that were not required. It was empire building at its best. As for the people on the ground I must say it was a pleasure working with them as they all were very knowledge in there fields and worked together as a well oiled team.
The day started with stand up meeting with the developers and the QA team where we discussed any blockings or issues. Then I start with my work to write the test cases from the user stories. If any doubts I discussed with the developers. In the afternoon I had a session with my junior QA to train him or her. Had a good team and everyone in the team contributed to the success of the project. Last part of the day was the touch point meeting with the whole team and the manager where each one would come and tell what they did the whole day.
Executive Assistant to CEO | Toronto, ON | Sept 19, 2013
Fast pace, growing scope, amazing keen people
Metrolinx has the mix of government oversight and business applications in their scope. Their attention to detail for employee services is excellent. Opportunities abound for anyone wishing to stretch.
Customer Centred Outlook for the client, vendor, stakeholder and employee base.
Fair pay for a days work.
Up to date tools and equipment.
ProsVariety of worksite locations within the GTA
ConsIf you are good at your job they want to keep you there.
Some managers are way too overly obsessed with themselves. One even said in a Town Hall meeting that "their knowledge of the human body made them a natural fit for planning and architecture" in front of the CIO, basically declaring he wanted this Director job. Of course he didn't get it.
Also, some solution managers continually skip meetings (even management ones), and skip town hall meetings when the staff are told they have to attend. And when they work from home they are impossible to reach.
Lots of business discussions done in Hindi and Urdu. And when you ask them to repeat/explain in English they don't. And a lot of talk about Gandhi.
And if you are of Chinese descent, be very careful. At least in my section of I&IT almost every little mistake someone would pay a penalty.
ProsWork life balance, good pay, good benefits, some nice people there.
ConsDouble standard for staff and management.
Questions and answers about Metrolinx
What should you wear to an interview at METROLINX?
Asked Sept 3, 2018
I wore a suite
Answered Jan 27, 2020
I would recommend a suit and tie.
Answered Jun 2, 2019
How long after submitting a job application did it take to get contacted for an interview?
Asked May 30, 2018
As long as it takes the company to process the application.
Answered May 24, 2019
For Customer Care Representative quite long. 2 weeks after submitting an application I was contacted to do a technical test, following the test I was contacted after 3 weeks for an interview.
Answered Sept 18, 2018
What kind of questions are asked at interviews for Project Coordinators?
Asked Nov 30, 2017
I don't know i did not work as a project coordinators
Answered Jun 18, 2019
Related to project and situational.
Answered Jun 10, 2018
What are the working hours at Metrolinx?
Asked Aug 10, 2017
Bus Driver Shift work
Answered Oct 11, 2020
Am. And pm
Answered Apr 22, 2018
Do you hired retiree seeking for three day a week of 20 hrs