Mosaic North America

Working at Mosaic North America: company overview and reviews

Mosaic North America
Mosaic North America
3.8
311 reviews
Mosaic North America ratings
3.8
Average rating of 311 reviews on Indeed
3.7Work-life balance
3.2Pay & benefits
3.1Job security & advancement
3.4Management
3.7Culture
Headquarters
2700 Matheson Blvd East, East Tower, 1st Floor
Employees
10,000+
Revenue
less than $1M (USD)
Industry
Consumer Goods and Services

Popular jobs at Mosaic North America

 Average salarySalary range
Demonstrator
250 salaries reported
$13.99
per hour
$10.15-$21.00
Brand Ambassador
5 salaries reported
$16.50
per hour
$10.15-$24.75
Sales Representative
1 salary reported
$40,000
per year
$20,000-$60,000
Merchandising Specialist
1 salary reported
$30,000
per year
$20,000-$45,000
Digital Marketer
12 salaries reported
$20.00
per hour
$10.15-$30.00
Salary satisfaction
60%
of the employees are satisfied about their pay
Based on 262 reviews

Mosaic North America reviews

Popular jobsBrand AmbassadorSales RepresentativeMerchandiserField TechnicianTeam LeaderAccount ManagerField Sales RepresentativeRecruiterRetail Sales AssociateAmbassadorCustomer Service RepresentativeDistrict ManagerField ManagerField RepresentativeAmbassadeur de Marque (H/F)CoordinatorDemonstratorField MarketerOperations CoordinatorProgram CoordinatorPromoterSales AssociateSales and Marketing ManagerAccount CoordinatorAgentClient ServicesField Support SpecialistMarchandiseur (H/F)MarketerMarketing AssociateMarketing CoordinatorRegional ManagerRetail MerchandiserSales MerchandiserSupervisorTeam CoordinatorTerritory ManagerTrainerVisual Merchandiser.NET DeveloperAdministrative AssistantAlcohol DemonstatorAmbassadeur de marqueAmbassadrice de marqueAnalystBilingual RecruiterBrand RepresentativeBusiness CoordinatorCategory ManagerClient CoordinatorClient Services ManagerContract RecruiterCoordonnateur de Projets (H/F)Corporate RecruiterCorporate TrainerCredit SpecialistCustomer Service Team LeadData AnalystDesktop Support TechnicianDirectorField CoordinatorField SupervisorGrocery AssociateGrocery MerchandiserHP Instant Ink RepresentativeHuman Resources CoordinatorIT AnalystInsight ManagerManagerMarchandeur chez Mosaic sales solutionsMarketing Program ManagerMarketing RepresentativeMarketing SpecialistMerchadiserMerchandising AssociateMerchandising SpecialistOperations ManagerPayroll AnalystPerformerPlanogram SpecialistProduct OwnerProduct SpecialistProgram ManagerPromotional ManagerQuality Assurance AnalystRecruiting SpecialistReprésentante et MarchandiseuseReset MerchandiserReset TeamResponsable des Opérations (H/F)Sales LeadSales ManagerSales Support RepresentativeSenior Account ManagerSenior Field ManagerSupport SpecialistTeam SupervisorTechnical Support ManagerTechnical Support SpecialistTechnicianTraining AssistantTraining SpecialistWarehouse Leadmy fabulous self
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Overall reviews at Mosaic North America

1.0
Account Manager | Toronto, ON | Apr. 30, 2020
I was warned and I got burned
I left a long term secure job because I wanted to be challenged. I got more than I bargained for. I was warned by a fellow colleague that the company uses employees until they no longer need then. Only the OG's or the people that have been there for a long period of time keep their jobs (they have people with 9+ years at the company). This I found out to be true. I was hired full-time as an Account Manager but once I started, my job description didn't reflect my day to day tasks. The managers who interviewed me were too high up to give me direction, and were hardly at work. The manager that was assigned to me switched accounts and was on vacation three times while I started work. I was left to my own devices from day one. For example, I found the tech office, hoping they'd help me set up my company computer but they needed permission from my manager to get the applications I needed. To obtain this permission took a long time. The company and their softwares are very disorganized and I had a hard time trying to find out where to get trained but asked for help from the people around me. This was a process but I managed to get trained on what I felt like was 5 out of their 30 softwares / company processes they have. I was set up with an HR rep over an email chain with other new employees, so I reached out to her with questions and directions. She told me to speak to my manager (I explained I didn't know who this was). These emails led nowhere. I was being asked for things I di
ProsFree snacks
ConsLong hours, no direction, chaotic, poor managers
3.0
Brand Ambassador | Calgary, AB | Oct. 9, 2013
Contracts for Promotional Marketing
I have been contracted by two of Mosaic's clients (Rogers & Coca-Cola) to promote their products. I have worked on four leaseline marketing programs for Rogers which required me to arrive at a Rogers Plus mall location and invite people who were passing the store to enter a draw. The prize for the draw varied from program to program, but was typically a phone or cash prize. I would have a sign to promote the contest as well as the phone i was there to promote. THe phones which I have been trained on and have promoted are the Samsung Galaxy S3, Nokia Lumia 920, Blackberry Z10 and most recently the Samsung Galaxy S4. Using the draw, I would promote the featured phone and attempt to draw them into the store to hopefully make a sale. During busy store hours, I would also assist customer with answers to frequently asked questions and also show them a variety of different cell phones and help find which phone is best for them so they would make a purchase. A sales report also had to be completed online at the end of each shift. During the Summer of 2013 I received a position on the Vitamin Water Street Team as a Digital Brand Ambassador. My partner and I would drive the branded company truck to various cultural, charitable, athletic and musical events across southern Alberta. Typically we would set up our large tent and distribute samples while delivering key marketing for the product. If no events were scheduled, we would do "blitz marketing," where we would generally arrive a
ProsFree Vitamin Water, Use of Featured Cell Phone with Unlimited Data Plan
ConsPoor upper management
2.0
Reset Team | Vancouver Island, BC | Oct. 2, 2012
Worked with Mosaic nearly 10 months
The group I worked with was a great cross section of people from all walks of life. Strong guys did he brunt of the heavy work. While the ladies printed out price labels. Mosaic managers were quick to blame and quite dishonest. Web site Q relay was a joke as your mileage and times were never paid for exactly as our times worked were entered. Mosaic then got our execution mangers to take our mileage and food allowances (receipts) manipulated them as they saw fit to be under budget so they looked good but left the workers shorted. A good life experience but never would I recommend this company to anyone. Although wages were $18 per hour which I made in 1983 lol they never kept their promises in paying mileage accurately , only paid 35 per diem for food and made the reset crews sleep in hotels with bed bugs, stinky places. Very disappointing company. I truly would like to know if all the people with good reviews on Mosaic worked in western Canada???? Over in the West coast we were a very well traveled team but not looked after too well I must say. Head office never had the decency to respond to email, complaints or deal with money shortages on cheques. I just walked away without being paid and never expected such a large company to be dishonest with their employees like this. I took this job as a extra cash job. I busted my butt for the company but got treated poorly.. Ive owned companies since Ive been 19 years old built good size companies nothing close to Mosaics size but I a
Prosworked nights so days were freed up to work day job. meet greeat people
Constoo much too list.
4.0
.NET Developer | Mississauga, ON | Jun. 13, 2014
Passed
* Heavily involved in gathering user requirement, analysis, designing, coding, testing and implementation. * Involved in database designing, modeling, maintenance and troubleshooting. * Involved in Dimensional Data Modeling and adopted snowflake schema for Business Intelligence activities. * Involved in data extraction, transformation and loading from various data sources by using SSIS. * Involved in Data analysis, data dimensions, data warehousing. * Involved in web based application with the interaction with Crystal Report XI and Sql Server reporting services tools. * Coordination with the vendor for setting up new Purchase Order EDI Processing. * Practicing Business Intelligence techniques for data analysis. * Using Sql Server Reporting System for scheduling reports in Excel format in emails and created interface to pass parameter and get desired data. * Bug fixing for existing web applications. * Used .Net Framework 3.5/4.0, SQL Server 2008 with Visual Studio 2008/2010 and vb.net/c#. * Involved in coding and testing in vb.net and C# * Wrote complex stored procedures, functions, Union and views. * Export Purchase Order to EDI Files, Excel File and PDF File. * Used .Net Framework 4.0, SQL Server 2008 with Visual Studio 2010 and TFS. * Used SharePoint 2010 with InfoPath for supervisor daily report submission. Created and modified web pages in SharePoint. Administration of permissions and roles.
4.0
Brand Ambassador | Greater Toronto Area, ON | Nov. 24, 2015
A good place to put on your resume.
I've enjoyed working at Mosaic. The hours are flexible and the work is easy if you have the right personality for it (talkative, extroverted, upbeat), and the pay is fair (though some places pay you more for the same work, do your research). A typical day at work includes setting up your asset (some lifting of around 30 lbs necessary), interacting with hundreds of people delivering key messaging about your brand, then tearing down and packing the truck. The only complaints that I can venture are that the scheduling sucks, disregarding days which you've requested off, as well as sucky commutes. Activations can take place anywhere from Mississauga to the downtown core to Oshawa and you have to be there early in order to find the activation area. However, on the flip side, working somewhere new regularly means that you don't have the opportunity to get bored even if you're doing the same work. In all, the coworkers make this job great, and working here has been overall a positive experience.
ProsGreat coworkers, fair compensation for kms driven, accessible and understanding team leads/coordinators
ConsWeekend work, Some short 4 hour shifts, long commutes, no compensation for public transit costs
4.0
Field Representative | Prince George, BC | Dec. 31, 2020
fun place to wor\K
So, at first typical shift was(I was a brand ambassador for various alcohol brands) setting up my display and making it look attractive to customers walking in. Getting customers to sample newest flavors, seasonal products, newest brews, and the original. And trying to up sell them into buying the product. Hardest part was keeping track of all the customers for the various metrics for marketing purposes. But it was great because you get to interact with general public, visit various liquor stores and get to know staff, which is handy if you ever forget your ID and get carded and the staff are like "Nope! He's our liquor rep!" They supplied company cards to pay the booze. I got promoted really quick to team lead and got to hire my new team, co-workers and colleagues from the nightclub I worked at. So my weekends went from visiting stores and supervising my team. Then during week days doing admin work and calling liquor stores all across the province to schedule tastings. My phone contact list had more liquor store phone numbers than
ProsMeets lots of people, learn about various liquor brands and their history
ConsOut of pocket expences where hardly reimburassed.
4.0
Brand Ambassador | Toronto, ON | Jun. 8, 2016
When you're on the right program, it's all good.
I've been working with mosaic for a little over a year now and from what I've learned. It is a medium wage level compared to other experiential marketing company's, there are definitely many that pay more and require less work. This also depends on the program you are put in though as some of them will require more thorough reporting compared to others. The leaders of the teams have been great. However, they don't get paid that well so the turnover rate is quite high since it often demands more working hours. If you're lucky you'll get put on to one of the more consistent programs that are year round and will work only weekends which works if you're a student like me. Schedules are also sent out way in advance to give clarity on what is expected. If you enjoy meeting new people and don't mind a little bit of traveling this is the job for you.
ProsConsistent hours for certain programs, Opportunities to get more hours or more work can be found easily, Okay pay, Not a lot of pressure for sales
ConsCommunication with management is lacking, Resources in field are not enough, Must be good at adapting to new environments and challenges
5.0
District Manager | Mississauga, ON | Sep. 1, 2016
Mosaic Sales Solutions is a great palce to work and I have really enjoyed working for them for the pasy 7 years.
In this position there are no two days the same, you are continually putting out fires. The first part of my day is reviewing the merchandisers schedules for the current day & week, ensure that store visits from the previous day have all been completed and call reports filled in. Every day you learn something new which is what I like about this job. You wear different hats, you manage people, deal with clients, recruiters and sometimes HR Dept. The hardest part of the job is working with part-time people who sometimes don't treat their job with the same urgency we need them to. Such as calling last minute to say they can't do a store visit and then I have to scramble to find someone else to do it. I love working with the other Mosaic DM's on our program, they are a great support when you need to brainstorm a situation. The most enjoyable part of my job is the multi-tasking, every day is a new challenge and we have the best clients to work with.
Prosgreat people. great support
ConsYou never know when your client may decide to not renew their contract.
1.0
Brand Ambassador | Toronto, ON | Jan. 13, 2015
Poorly run organization
If you like working FOR children, then this is the place for you! Even upper management is immature and are irresponsible adults. Always LATE paying, have to work many hours for FREE, have to use your own resources to complete the work, i.e. your own cellphone with a data plan, your own printer, paper (basically a home office they don't pay you for), computer with internet access, etc. They basically only want college & university kids because they know they can take advantage of them. I was s Samsung Brand Ambassador, Field Marketing Rep, SIA, SES, etc, and they keep changing the nomenclature of what your position is called; you are put under pressure to produce sales even though they initially tell you, that you are only to information to customers. Whether you sell a little or a lot, you get no thanks or commission. And they lie about how long your employment will last. It's retail and the methods they use to quantify and measure success is backwards and flawed. Somehow Samsung swallows it as do other companies that don't know how Mosaic is run.
Prosbasic training
Consnot getting paid for all your work
4.0
Brand Ambassador | Moncton, NB | Mar. 26, 2013
Mosaic Sales Solutions
Arrive 20 to 30 minutes before shift set up display for product which I am sampling that day. Next greet customers and engage inconversation asking them if they want a sample while tasting educate the customer on the product its history its smell and what tastes they will get. Throughout the night keep track of how many were in store? how many customer you spoke to? How many were sampled and how many bought also make surer to right down gender and any comments. It is a very independent job there is not much teamwork on the jobsite but we all do act as a team and are there if anyone is sick we have all proven willing to help and take over. Management you deal with mostly through phone and email but very often, Hardest part of the job is sometimes pulling people from one product to another but i also find it the most enjoyable as thats where i really dig to learn more of the product im sampling gain so much more knowledge to be able to do it better
Prosinteraction with customer, learn leadership, interesting sampling
Conslast minute training, sometimes hard to reach manager

Questions and answers about Mosaic North America

What is the work environment and culture like at Mosaic North America?
Asked Aug. 4, 2017
Pretty decent
Answered Nov. 4, 2019
Very relax and work by yourself
Answered May 1, 2019
Why would you want to work at Mosaic North America?
Asked May 8, 2017
If you're a student, or you want weekend work and a little extra money.
Answered Aug. 6, 2018
It is a vast company with many different opportunities. Anyone who is starting out in the field of marketing can benefit from the experiences offered but it is far from perfect in terms of predictability and consistency. This can make life quite difficult for their employees.
Answered Jan. 23, 2018
How often do raises occur at Mosaic North America?
Asked Nov. 27, 2019
According to the performance of the person and also depends on companies profits .
Answered Dec. 10, 2020
Never, it's a contract position
Answered Dec. 13, 2019
How would you describe the pace of work at Mosaic North America?
Asked Aug. 9, 2019
Professional Flexible Can be fast paced and then slow
Answered Jan. 14, 2020
Can be hectic and relaxed
Answered Dec. 18, 2019
What is the dress code at Mosaic North America?
Asked May 2, 2019
B lack dress pants, White long sleeve collared shirt, black shoes( closed toe)
Answered Nov. 9, 2020
Business casual
Answered Oct. 25, 2019