Working at Simons: Company Overview and Reviews in Canada

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253 reviews
Simons, CA Ratings
Average rating of 253 reviews on Indeed
3.8Work-life balance
3.7Pay & benefits
3.3Job security & advancement
1,001 to 5,000
$100M to $500M (USD)

Popular jobs at Simons in Canada

 Average salarySalary range
12 salaries reported
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4 salaries reported
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2 salaries reported
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4 salaries reported
per hour
8 salaries reported
per hour
Salary satisfaction
Of the employees are satisfied about their pay, in Canada
Based on 519 reviews

Simons reviews

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Overall reviews at Simons

Associate | Vancouver, BC | Jan 22, 2020
Park Royal has the worst upper management in place toxic environment
Two of the upper management at Park Royal need to be removed. They are ruining the morale of staff and it will be an endless cycle of people leaving. The other Simons locations in Quebec retain staff but not here and this is due to the poor internal management. It is a culture of bullying, mean girls club, intimidation and harassment as the two upper management at this location are very insecure and will openly run you down and others to make themselves look better. One individual in management sent naked photos of herself to male stock team members and that was overlooked by management and deemed not happening. If a male employee had done this he would have been terminated but as the two in upper management are friends so it was covered up Same manager let staff she liked text her personally and let them come in late for shifts without penalty. This individual feels very threatened by anyone who perhaps might know more than she does. Instead of using her staff's experience and knowledge to her benefit, she felt threatened and would put you down. Numerous comments by associates in store that if you did not follow her Instagram account she would make life at work impossible for you. It was a basically Mean Girls situation and these people are in their mid-thirties!!!! Same individual would often make open racist comments to staff on regular basis. Many people complained about this individuals comments but complaints were filtered and shut down at the store level. The
Sales Associate | Ottawa, ON | Nov 4, 2020
Typical Retail Job
This is a typical retail job where the company will try to exploit you for as much as they possibly can without giving anything in return. I worked there for over three years, and even though I was an excellent and reliable worker, the way they treated me just continued to go downhill. In the end, the nail in the coffin was how they were consistently scheduling me to work all day without any break. I often felt like I was going to pass out on the floor, but my concerns were not addressed. They would schedule me to work at from 11am to 4:45pm so that I was 15 minutes short of being entitled to a break. I would only get to eat breakfast and dinner on those days. They knew that I did not live close to the store but continued to give me shifts like that knowing that I could not eat. The culture at the store was also quite toxic unfortunately. Employees and managers were quite rude and gossip was rampant. Managers who had nothing better to do frequently went on power trips and would scold employees for the smallest of mistakes. I never felt comfortable or secure in my job as managers often spied on employees in the security office and would then question you if they thought it looked like you weren't doing anything. The job truly was not enjoyable at all. I frequently endured abuse from customers (as can be expected in retail) and managers would never stick up for you. Even after the fact, managers would always be quick to assume that you were the one who caused the customer to be
Prosfree lunches, above minimum wage
Conspoor scheduling, incompetent management
Conseiller de Vente (H/F) | Saint-Bruno-de-Montarville, QC | Feb 26, 2018
Travail stimulant et agréable, mais monotone.
La Maison Simons prend soin de ses clients, en leur octroyant des services exceptionnels, et ce, avec une bonne dose d'innovation et d'ingéniosité. L'entreprise prend également très bien soin de ses employés, autant des jeunes que de ceux qui aimeront y faire carrière pendant encore plusieurs années. Il faut que les employés soient aimables et serviables avec les clients, ce qui peut s'avérer bien difficile par certains moments, en raison des clients qui sont de plus en plus malpolis et bêtes avec nous bien malgré notre bienveillance, surtout en période d'achalandage. Journée de travail atypique : placer la marchandise sur le plancher, plier les vêtements, mettre sur cintre les vêtements qui sortent des cabines, compléter des transactions à la caisse, faire la cabine en même temps ... pendant qu'il faut effectuer une transaction, hop une cliente surgit de nulle part pour te demander une question alors que tu posais à ton tour au client qui veut payer la fameuse question ''êtes-vous membre de la Maison Simons ? avez-vous la carte de points ?'' pendant que vous ignorez la cliente qui a surgi avec sa question tandis qu'une autre tapote carrément du pied pour que tu lui donnes les 7 autres morceaux à essayer (vu qu'elle a dépassé le nombre de morceaux maximum, soit celui de 8) ... Dans des moments comme ceux-ci, il ne faut pas se décourager, au contraire, on apprend à établir les priorités, on apprend à être plus patient, on apprend à faire preuve de tact et de diplomatie
ProsLes collègues, FLEXIBILITÉ, Collations dans la salle d'employés lors des fêtes (Noel, Saint-Valentin, Pâques..).
ConsLa clientèle par moments
Cashier/Sales | Edmonton, AB | Feb 14, 2022
Good place to work if you like to stand around all day.
I worked at Simons for two years, first year as FT and second year as PT b/c I was in Uni. It was my first FT job out of high school and it was good because most of my coworkers were around my age. HOWEVER, you were not allowed to talk to others, or stand in one spot for more than 30 seconds; your attention had to be on the customers (even though it was pretty slow most days with a couple of customers here and there) so most days were spent acting like you took an oath of silence. Management was what you would expect for a large department store - a bunch of 20-40 year olds thinking they have complete reign on what you do and how you do it. As a FT sales associate you are expected to remerchandise the department, which was fun because you got some creative liberty with how you style things (while trying to satisfy the departments demographic of course), BUT then management would come along and make you redo it even though as the FT, you see what people are buying and how they style things. If you need help with the department, management will put someone in your department but you're basically not allowed to talk to them unless it's "put that shirt there, and that pant there". Management was also kind of discriminatory to some customers of colour (the store is close to a lot of low income housing) and I found that even my regular customers were being hawk-eyed from management (Even though there is a security team to do that). Also should mention, a few of my friends were hir
ProsVending machines, made some friends there, CEO visited quite often so that was cool
ConsLong slow hours, get told what to do and how to do it - even while you're in the middle of doing it, very replaceable.
Conseiller de Vente (H/F) | Gatineau, QC | Jun 16, 2019
Bonne job étudiante
CET AVIS S'APPLIQUE POUR LE MAGASIN SITUÉ À GATINEAU Parfait pour un étudiant cherchant un travail à temps partiel. La majorité des gens qui travaillent là ont 18-19 ans. Les employés sont très gentils et amicaux. Impossible de ne pas se faire d'amis. Le code vestimentaire peut être assez stricte: - costume & cravate/noeud papillon pour les homme - veston avec pantalon ou robe/jupe pour les femmes avec bas de nylon obligatoire. - Pas de souliers en ''tissus'' et pas de marque Préparez-vous donc à dépenser pour votre ''uniforme'' Le rabais employé ( poste de conseiller(e) à la vente ) est de 20% ce qui n'est pas énorme. Les gérants ont 40 ou 50%. Les gérants sont sévères et strictes. Parfois trop. Mais ils sont flexibles quant aux demandes de congés et les vacances. Les employés à temps court (min. 25h/sem) et temps plein (min. 30h/sem) ont droit à des assurances dentaire et médicament. Les clients peuvent être aimables autant que désagréables, mais c'est comme dans tous les domaines de service à la clientèle. Il faut être capable de faire plusieurs choses à la fois: - Gérer les cabines d'essayage - Aider les clients qui ont des questions - Gérer la caisse - Faire la mise en marché - Remettre les vêtements sur le plancher Vous n'avez pas de postes spécifiques, vous faites de tout. Lors des rushs, on se retrouve facilement à courir pour tout gérer en même temps. Le close est la chose que j'aimais le moins. Il faut faire
ProsSalaire, collègues de travail amicaux
ConsToujours debout, code vestimentaire stricte, rabais employé
Conseiller Clientèle (H/F) | Quebec City, QC | Jan 23, 2022
Besoin de travail côté gestion et relation envers leur employé
À première vu un emploi chez Simons à l'air intéressant, parce qu'il offre un beau salaire d'entré, il offre un bel environnement de travail et l'entreprise à de belles valeurs. SAUF que, une fois dans la boite, c'est un travail très redondant. Je pourrais dire que peut importe a quel point tu fais du beau travail c'est jamais assez. Impossible d'augmenter de salaire de façon adéquate, ton salaire d'entré est ton salaire pour une éternité. La relation avec les superviseurs est froide et pratiquement absente. Il faut toujours passer par les ressources humaines. Tu es rapidement considéré comme un pilon, leur besoin a beaucoup plus d'importance que les tiens. Dans mon poste (conseiller Web) la majorité des gens ne reste pas plus de 3 mois. Si j'aurais un conseil à leur donné ça serait d'écouter davantage les besoins de leur employé et arrêter de les percevoir comme des pilons, mais plutôt comme des collègues qui travail ensemble pour créer un milieu travail que tout le monde apprécie.
ConsVoir avis
Commis (H/F) | Quebec City, QC | Oct 4, 2021
Environnement de travail désagréable
Simons offre un bon salaire et de bons avantages sociaux. Par contre, il n'y a pas beaucoup de flexibilité au niveau des horaires. Il manque de communication entre les différents responsables et c'est les employés qui ne font pas bien leur travail. On souligne plus souvent nos erreurs que notre bon travail. Je me suis davantage senti comme un numéro au sein de l'entreprise. Ce n'est pas une famille comme on souhaite le faire croire. De plus, certains employés sont très désagréables, t'observent constamment et te disent comment travailler. Ensuite, la formation est assez courte et on est rapidement laissé à soi-même. Il n'y a pas vraiment d'accueil ni de présentation. J'ai été quelques semaines sans savoir le prénom des responsables, sans matériels et sans code d'accès.
ProsSalaire et avantages sociaux.
ConsManque de communication, mauvaise gestion et environnement de travail désagréable.
Sales Associate | Edmonton, AB | Jan 23, 2022
great for a starter job
Simon's was a great place to work, it seems to me that they definitely prefer to hire based on personality rather than experience and are really just looking for kind, competent, customer friendly people. I had a few issues with management, but nothing too bad that would make me not reccomend someone to work here. Short time hours (25 hours a week) can mean that your schedule is very inconsistent and they may place you in multiple departments, but it wasn't an issue for me. Dress code however is very strict, men are always required to wear suits and women must wear blazers with pants, and are always required to be wearing nylons unless absolutely none of your leg is showing, it's definitely a more formal environment. But overall, the other staff and the environment made it a very good place to work.
ProsKind staff, easy to get time off, easy interview process
ConsInconsistent short time hours, dress code
Sales Associate | Calgary, AB | May 8, 2022
great workplace culture but work-life balance during holiday is difficult
Everyone is nice and helpful. Never got to work in a store where everyone is approachable. Management puts effort in celebrating holidays by mini-contests with prizes, food, small gifts. Working there emphasizes being nice, helpful, and knowledgeable to provide great customer service unlike other stores that are very focused on sales and conversion. Didn't like not being able to take ANY time off (even for a day) between Black Friday and New Year's day, it made it very difficult for work-life balance during holiday season. Getting scheduled for shifts outside of availability once fall classes are done is also hard. Would have stayed longer if it wasn't for the holiday period rules.
ProsNo sales goals, helpful coworkers and managers
Conssmall employee discount, no days off allowed from october to early january
Customer Service Representative | Vancouver, BC | Jun 24, 2020
Positive place to work and great for students
I've worked at Simons for 2.5 years and it was one of the best decisions in my career as a student I could make. Super easy and great management- however there were some that were not-so great which is fine and occurs in any workspace. I learned a lot and how to manage certain aspects of mentoring other coworkers since I was there for quite a while. The hardest part of the job is obviously the nuisance of some customers which is typical in any retail job. Other than that it's pretty straightforward and common knowledge. The most enjoyable thing is the sense of family and community you share with your coworkers and you really do make memorable connections with customers.
ProsFree lunches + Dessert Day (Common on Holidays/Birthdays), flexible shifts, good pay, overall enjoyable place to work
Conslong hours

Questions and answers about Simons

If you were to leave SIMONS, what would be the reason?
Asked Feb 1, 2018
Poor management, very rude to employees, there's favoritism in the workplace, and it feels like you're working in a prison facilities
Answered Jan 12, 2021
Because I graduated and want to start my career in that area.
Answered Sept 16, 2018
Code vestimentaire
Asked Mar 30, 2021
Assez stricte
Answered Sept 15, 2022
Jeans , culotte courte , pas hoody
Answered Dec 14, 2021
What advice would you give the CEO of SIMONS about how to improve the company?
Asked Sept 5, 2019
Make sure that your employees feel appreciated. Many loyal employees got laid off after the pandemic in the worst way, definitely proves that they do not care or support their staff at store level.
Answered Apr 12, 2022
Have a better idea of what's going on in your company such as the merchandise being sold and the treatment of employees. I can't even tell you how many times something got marked to zero or pulled off the racks while I was working there because it was copyrighted or offensive. Also I worked there for a few years and the treatment I received from management just got worse and worse even though I was a model employee.
Answered Mar 7, 2020
What is the most stressful part about working at SIMONS?
Asked Feb 28, 2019
Understaffed at times; worried about layoff.
Answered Mar 11, 2022
Difficult customers, booking some days off, worrying about constantly being watched
Answered Aug 27, 2019
Does SIMONS require background check?
Asked Jul 6, 2018
No. At least they didn't when I applied in 2016. I left in early 2020 and did not hear anything about background checks.
Answered Mar 7, 2020
Yes, just like any other job.
Answered May 3, 2019