The Home Depot

Working at The Home Depot: company overview and reviews

The Home Depot
The Home Depot
3.8
233 reviews
The Home Depot ratings
3.8
Average rating of 233 reviews on Indeed
3.7Work-life balance
3.6Pay & benefits
3.6Job security & advancement
3.5Management
3.9Culture
Headquarters
Atlanta, GA
Employees
10,000+
Revenue
More than $10B (USD)
Industry
Retail

Popular jobs at The Home Depot

 Average salarySalary range
Sales Representative
2 salaries reported
$14.00
per hour
$10.15-$21.00
Retail Sales Associate
1 salary reported
$30,000
per year
$20,000-$45,000
Sales Associate
11 salaries reported
$12.39
per hour
$10.15-$18.60
Customer Service Representative
5 salaries reported
$16.26
per hour
$10.15-$29.85
Salesperson
4 salaries reported
$18.25
per hour
$10.15-$27.40
Salary satisfaction
52%
of the employees are satisfied about their pay
Based on 2511 reviews

The Home Depot reviews

Popular jobsCaissier (H/F)Associé aux Ventes (H/F)Sales AssociateCommis (H/F)Service à la Clientèle (H/F)Superviseur (H/F)AssociateReprésentant des Ventes (H/F)Vendeur (H/F)CashierChef de Caisse (H/F)Conseiller de Vente (H/F)Customer Service RepresentativeDepartment SupervisorAssocié au Stock/Épa (H/F)Customer Service Associate / CashierDirecteur Adjoint (H/F)Gérant (H/F)Lead CashierRéceptionniste (H/F)Seasonal AssociateSupervisorAgent de Vente Et de Service à la Clientèle (H/F)Conseiller (H/F)Coordonnateur de Projets (H/F)Coordonnateur de la Mise en Marché (H/F)Cuisinier (H/F)Department ManagerFreight Team AssociateKitchen DesignerLumber AssociateMarchandiseur (H/F)MerchandiserOpérateur (H/F)Retail Sales AssociateAgent de Conditionnement Et de Manutention (H/F)Assistant (H/F)Assistant Formation (H/F)Assistant Store ManagerAssocié de Nuit, Production (H/F)Associée portes et fenêtresCariste (H/F)Carpenter ApprenticeCash ManagerCashier/SalesChauffeur Livreur (H/F)Chauffeur Super Poids Lourd (H/F)Chef de Projet (H/F)ChicagoClerkCommis d'entrepôt (H/F)Conseiller Clientèle (H/F)ConsultantContrôleur Qualité (H/F)Coordonnateur (H/F)Couvre plancherCustomer Service ManagerData Entry ClerkDesignerDirecteur Général des Services (H/F)Environmental AnalystFacilities ManagerFreight AssociateFront End AssociateGeneral ManagerGestionnaire de Stock (H/F)Gérant de Commerce de Détail (H/F)Hardware AssociateInstallateur (H/F)Lead HandLongueuil, Qc, CanadaLot AttendantManagerMarketingMerchandiseur (H/F)Operations ManagerPlumberProject CoordinatorProtection SpecialistPréparateur de Commandes (H/F)Préposé au Service Alimentaire (H/F)ReceiverReceiving AssociateReplenishment AssociateReprésentant (H/F)Représentant Commercial (H/F)Responsabile di punto venditaResponsable Caisse (H/F)Responsable du Développement Commercial (H/F)SENIOR ART DIRECTORSenior Retail Sales AssociateShady Grove MarylandSpécialiste en décoration et couvre-planchersStagiaire Comptabilité (H/F)Support CoordinatorSystems ConsultantTool Rental AssociateTrainerVentes et spécialitésloyalitemarkham倉務員
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Overall reviews at The Home Depot

3.0
Associate | Victoria, BC | Aug. 26, 2014
resonable job alternative
I started at home depot as a lot attendant im a vary hard worker and vary particular about how i do things so it was a good fit to start with i was 17 at the time and could not go in any other departments at the time. I was originally shooting for the position of tool rental tech which the managers promised me. I did eventually after 2 years move to rentals but not as a tech but as a regular associate being told that i needed to go to special training that they also continued to promise me never got lol. as well as no matter how much i beg for full time i never get it my attempts to show my value to the department are unsuccessful :P This well watching them hire ppl in the positions i want that never last longer then a month often leaving because they cant stand the bs or being fired. how ever as much as i think i get taken advantage of before this i was at TIm Hortans were i contently got coffee thrown at me or spat at so not exactly the worst place to be, And i do get to still work on the equipment as there simply isn't a tech to do it not to mention the family like enviermint i have met a lot of interesting ppl learned a lot (no thanx to HD Canada) and created a reputation with my regular customers. the only real down side Ive found it home depot seams to purpusly make you look bad in front of contractors crating an enverment were the contractors think i need to give them deal or that the rules don't apply to them... As a hole i quite like working there it dose hav
Prosgood customers, goot employees, lots of activites. good stories.
Consbad priorites, cant hold on to employees, god like contractors will walk on yo, broken promises
3.0
Sales Associate | Medicine Hat, AB | Jun. 1, 2019
Rough end be to
I value and appreciate this company for employing and providing me with the opportunity to work with their corporation. Excelled significantly in the sales targets. Unfortunately the disease of addiction. As most would classify it took over my life which resulted in a LOA. Particularly in a corporation as substantially huge as it portrays it self they were reluctant to offer any sort of treatment program as stated in the HR handbook is suggested especially for job security The management within the business were all well aware of the struggles I was venturing into on a reoccurring basis. It dis satisfies me to realise how lack of care and compensation health wise that joint has. They are not unionized which they should be I was hired at 13 something an hour meanwhile a lady in my department was making 60 cents over the minimum wage at the time (so she says) and back then that was 10.70 and she had been employed there for 5+ years (don't quote me on that) Discussion in wages amongst the employees was forbidden and could result in immediate dismissal as my floor supervisor schooled me on that part of the job. Most leads were valued minimum 2500 and upwards in to 90000 to 100000 per family unit ... No commission pay out per sold installs nothing which was a little discouraging. It was not be easy but work is work and you gotta do what you gotta do to put food in your childr3nes mouths
ProsNo drama, team players, had each other's backs
ConsHealth care, horrible choice in HR hiring.
2.0
Sales Associate | Stoney Creek, ON | Mar. 14, 2018
Numbers-focused rather than employee-focused
My time at Home Depot was on a part-time basis. However, "part-time" doesn't seem to mean the same thing at Home Depot as it does at other places. I either worked 30-35 hours a week or 8-10 hours a week, rarely did I ever work the 20 hour preferred work week (due to personal obligations). Scheduling was a significant factor in me leaving the organization. Requests to change your availability to regain some control over your life were denied time after time. You are expected to work every single Saturday and Sunday. The rare Saturday or Sunday that you do get off is considered a miracle. Your department will either have 1 person working prime rush hours and struggling to keep up with the backlog of customers waiting for you as their impatience grows, or there are 5 of you standing around on a Sunday morning. Very inconsistent and oblivious scheduling system. Focused on VOC (Voice of Customer) and daily sales targets, but the satisfaction of employees is never a number that's brought up. Benefits are always a good bonus. However, this doe's not make up for the minimum wage you get for such a physically and mentally draining work environment.
ProsBenefits, front-line associates
ConsScheduling, pay, management
5.0
Cashier | The Front, NL | Feb. 3, 2014
Fast and productive working enviroment
Working at The Home Depot was fun, fast paced, and challenging. I was a cashier at the time and it was definitely good work. I not only checked out customers, but I helped around the store as well when I wasn't needed at the front end. My co-workers and managers were all friendly and hard working. They made working enjoyable for me even through the customer rushes around holiday times. The hardest part working as a cashier wasn't actually ringing up customers but staying calm with the occasional rude costumer. Most customers are very nice as most people are, but sometimes you get that one customer who seems like they're just out to make your job harder haha. It was no big deal, but it definitely put my patience to the test. Besides that, the funnest part of the job was talking and getting to know my coworkers and even the customers better. I recognized regulars and they recognized me. So working at The Home Depot will always be a memorable experience for me.
ProsSafe work environment, fun coworkers, challenging work
3.0
Superviseur (H/F) | Montréal, QC | Oct. 18, 2020
Bonne chance
Le travail est de donner un service hors pair à la clientèle, Fidéliser le client, informer vous de ses besoins, respecter le client, solutionner la demande du client et terminer en remerçiant le client. L'entreprise est extraordinaire avec plusieurs avantages. Votre niveau de connaissance sera augmenté positivement ainsi que votre personnalité. Non Débrouillards veuillez vous abstenir. Les directeurs à 90% sont narcissiques, ils sont là pour leur bonus et ils se foutent des dommages collatéraux causés au personnel. La culture de l'entreprise est vraiment stimulante mais elle ne voit pas la culture des directeurs qui est le Burn out et le dénigrement tous les ingrédients pour augmenter ton expérience en rénovation de ta personne. La plus belle récompense que j'ai pu avoir c'est d'avoir bien servi un client selon la vision pure de l'entreprise. Si tu as une opinion, tais toi! et ça va être une belle expérience! Bonne chance!
ProsBelle entreprise en théorie
ConsLes gérants de magasin
4.0
Assistant Formation (H/F) | Montréal, QC | Feb. 23, 2015
journée en ressources humaines
Une fois par semaine , mon travail consiste à appuyer la directrice ressources humaines dans ses taches quotidiennes. Je l'aide dans la conception des horaires des 120 employés du magasins. De plus ,j'effectue les changements sur les horaires existants et je fais l'affichage de ces horaires dans le magasin. J'ai aussi collaboré aux foires d'emplois et au processus de recrutement. J'ai aussi effectué diverses tâches cléricales demandées par ma supérieure. De plus, je suis disponible à la demande des employées du magasin pour répondre à leur question touchant les programmes et politiques internes de l'entreprise. Toutes ces tâches sont pour moi très réalisables et très agréables à faire. Pour ce qui est des opportunités d'avancement dans mon entreprise, elles se trouvent plutôt dans les postes de gérance de département et ceux de ressources humaines sont déjà tous comblés.
Prosavantages sociaux
Conspeu de poste disponible en ressource humaine
3.0
Représentant des Ventes (H/F) | Quebec Province | Aug. 21, 2020
Environnement plaisant, collègues amicaux, direction.... sans commentaire.
Le travail est bien, c'est un bon endroit avec de bons avantages sociaux, surtout pour les temps pleins. Lorsqu'on mentionne un problème à la direction, on se fait embobiner et finalement, ça ne se règle jamais. On se fait dire, vous faites vos chiffres, alors il n'y a pas de problèmes. Ce n'est pas parce que nous sommes assez professionnel pour travailler dans le sens du monde qu'il n'y a pas de problème avec la direction. Pas de problème avec les superviseurs...
ProsHoraire à l'avance, flexibilité, environnement sécuritaire, apprentissage de plusieurs départements, axé sur la formation.
ConsManque de sérieux au niveau de la direction, on ne se sent pas pris en considération, on se fait dire que notre poste est ''moins important', épuisant à long terme.
3.0
Sales Associate | Mississauga, ON | Feb. 11, 2015
Character building job during a pivotol point in my life
Waking up at 3 am to start work for 4 am. Lifting heavy objects/boxes and restocking store. Also operated heavy machinery and pump trucks. I learned what it meant to work hard and also learned a lot about different types of equipment and products used in homes. Management was really nice and extremely helpful in teaching product knowledge. My co-workers were great people who made waking up at 3 am for work easier than expected. The hardest part of the job was the hours worker. I had to adjust my sleeping schedule accordingly. The most enjoyable part of the job was the people I worked with. The fulfillment team was comprised of a group of 8 individuals with great personalities.
Prosgreat co-workers
Consearly hours
4.0
Commis (H/F) | Saint-Constant, QC | Sep. 27, 2016
Bon pour les étudiants et personne sans jeunes enfants
C'est un peu avec tristesse que je veux me réorienter après 12 ans dans le même milieu de travail. La compagnie prend des décisions parfois et impose des changements au horaire qui ne convient pas à tous. C'est la seule raison qui me pousse à chercher ailleurs j'ai beaucoup appris chez home depot . Une belle culture de vente, des collègues hors pair c'est comme une famille. J'ai toucher à plusieurs départements, je sortirais de la avec un beau bagage de connaissance. Parfois un peu demandant physiquement et pas toujours l'aide souhaiter quand le besoin y est mais je crois que c'est la réalité de tous les commerces au détails.
ProsAmbiance
ConsSouvent seule difficultés à fournir du bon service
2.0
Sales Associate | London, ON | Feb. 26, 2019
I've Lost My Patience Here
Management supports full-timers and "lifers", but part-time associates feel expendable. The "Homer Awards" require a nomination and, thus, are never handed out fairly. They hire a lot of people who are unqualified and sometimes refuse to let go of them even when they know the fact. I used to like working here, but have since changed my mind drastically. I no longer feel any support from management, I feel like a part-timer is never listened to in town-hall meetings, and I feel that if you work part-time, they just see you as someone to fill an apron. It feels toxic. If you don't want to read the above, the short answer is to not work at The Home Depot.
ProsMake schedule requests online
ConsPart-timers are expendable IMO

Questions and answers about The Home Depot

How should you prepare for an interview at The Home Depot?
Asked Apr. 6, 2017
Do a little bank ground check. and have a look at their reviews. goninto the store and have a look around talk to the staff.
Answered Mar. 23, 2019
Run, hide, the pay versus work load is not worth it unless you have no choice. Great learning but it comes at the cost of not being paid enough to be worth it.
Answered Mar. 23, 2019
Does The Home Depot require background check?
Asked Apr. 6, 2017
Yes, it was required
Answered Mar. 14, 2021
I don't think so
Answered Mar. 10, 2020
What should you wear to an interview at Home Depot Airdrie?
Asked Jun. 5, 2018
Nothing special
Answered Mar. 27, 2019
Dress-down casual. No need to be extremely fancy but nice jeans a button up and maybe a tie if you really want to but not necessary. For ladies, the same could work but a nice sweater or top would also work.
Answered Feb. 2, 2019
What is the work environment and culture like at The Home Depot?
Asked Jun. 5, 2018
The people at Home Depot work very hard and your fellow staff are some of the nicest you will ever work with. I didn't always feel protected from some of the customers that were especially aggressive.
Answered Mar. 10, 2020
Too many chiefs that aren't qualified to lead teams
Answered Jan. 31, 2019
How did you get your first interview at The Home Depot?
Asked Feb. 18, 2021
Contacted through email after applying online on indeed
Answered Mar. 14, 2021
Online application
Answered Mar. 13, 2021