Managment performance was very well . Lunch room was clean . Staff was very friendly and made a positive work environment
I was very impressed when I was first starting here had such a positive experience working for this company . Due to my location I had to resign from my position at that time . Would very highly recommend others who are looking for a safe healthy work environment where then can not only do what they have knowledge from but learn many more very useful job trades and grow with in a wonderful company who cares for there employees.
ProsHealthy environment positive management being educated in other fields, Daily self improvement roles and education .
ConsNo cons for me very good company to have had the please to working with .
tk maxx is a very busy and wild / adventures store for employees along side the customer s
iv learned alot of customer servies skills along side alot off merchandinsing
my co workers are very friendly and come from alot off different cultare which is great to work along side and learn different languages
TJX (specifically Winners, Moncton) is a great place to work. Highly recommended as an employer.
TJX (specifically Winners, Moncton) is a great place to work. Expect a collaborative work environment. Helpful and supportive colleagues and managers. They really care about you. Highly recommended as an employer.
TJX is company with strong cultural values, work-life balance and great growth opportunities. It was a pleasure to work for such a well organized and well run organization. The company truly does look out for the best interest of their customers and their employees.
TJX is a great job but very strict on their staff. They get mad when you socialize too much but you're doing the job and customers love your work. Loved this job but hated some staff, very mean managers.
TJX has a lot of flexible hours busy but manageable .
It’s a great part-time job with the opportunity to meet a lot of new people. They have a lot of nice perks and theme days, great experience for retail.
Loss Prevention Officer | Dallas, TX | Mar 11, 2015
Stressful Life Endangering Job with (Quota Renamed Expectation) for crumbs on the dollar
As an unarmed Loss Prevention Detective, I am required to perform the task of locating, watching and apprehending career criminals (customers) that enter the store and steal merchandise and exit the store with that merchandise. Then I am to somehow talk these (sometimes unstable drug addict) individuals back into the store without touching them and all the way to the back of the store, embarrassing the subject by passing several staring customers, and get them to enter into a 7 by 7 inch LP office, where I would then gather information from the subject. Then I am to wait with this uncuffed anxious individual for sometimes hours for the police to arrive. This in a city where the police department only answers 911 calls by level of urgency according to the fire department who actually answers the calls. All this for about $12/hour and with a company who hours of operation are from 9:30am to 9:30pm making it impossible to work a second job that isn't overnight, especially when loss prevention detectives at this particular company are required to work two closing shifts, two mid shifts, and one opening shift every week. Basically any of those shifts will claim your whole day if you have plans to go to school or work a second job. And then on top of that, Management and above treat you, and speak to you as if you are beneath them and not worthy of any recognition or respect. And that's just my position. The other employees that are tasked with receiving the truck every morning at
ProsI am allowed to make my own schedule within store operating hours and criteria requirements
ConsOne week vacation for two years, 7 hours holiday pay, Under Compensation.
Working at a TK Maxx store can be overwhelming at first if you have no experience in fast fashion retail. There is a lot of manual work, bending and lifting, you can be called to the tills at any time, then return to your department, then help others on other departments, basically there is no idle time for you. Which is good from a business perspective but can be very tiring and some people just can't cope with the demand. You'll do 342854 different things all at the same time.
Sadly, customers will treat you badly. You'll have to put up with non-stop arguments (especially at the tills), I had one where a customer spat at me and others because I refused to give a discount on a £2 pair of socks. This example might be on the extreme end, but be prepared that a lot of customers will think that you are just a vending machine. In the other hand, TK Maxx serves customers on a conveyor belt, which might explain this behaviour from them.
The shifts can be adjusted to your needs if you talk to your manager. Early shifts are the quieter ones and typically offer shorter hours. This is better for people who like to mind their own business as the store isn't very busy, do the job (mainly refilling shelves and rails) and then go home. Late shifts start from around noon and are a lot more busier. You won't do refilling, but maintaining your department (picking up things from the floor and put them back on the shelves) and serving at the tills when required by the manager. Afternoon s
No upward mobility unless you hit store credit card goals
Everything is terrible, and here's why:
MarMaxx and TJX do not care about anything but credit card goals. Your goal is always 1 credit signup for every 100 customers you cashier, but that's nearly impossible considering most people do not want a credit card. Only 2-3 of my coworkers were able to achieve that 1% ratio monthly and they usually do it by lying about card benefits or not disclosing to customers that what they're applying for is NOT a rewards card (ie. a points card a la ULTAmate Rewards or Target Circle), but a full-fledged instant credit line with TJ Maxx. They would even tell me to target people who don't speak English or younger/really old people for easy signups. Every five minutes somebody will shout into the walkie that "we can't have a zero day!" The rewards from being the first one to get a credit card are useless in the long run and mean nothing to me as a career-forward person; rewards can be anything from snacks to REACH cards (stands for Remember Everyone Affects Customer Happiness - very culty!) that are cashed in daily to be entered into a drawing to win, wait for it, a 20% OFF COUPON. That's it!
There are essentially no promotion opportunities if you don't hit this goal. If anything they give you more work to do without an increase in pay. The 2-3 people who hit that goal are overworked and have seen basically no benefits increase in YEARS. These poor people are stuck doing the same job every single day and are carrying the store on their bac
Fast pace and lots of opportunity to move up IF you get good management.
I was a CSC and MC for both a TJ MAXX and a Marshalls. I liked working at TJ MAXX for the most part. I started out part time in Zone 3 and a year later I was a MC for Zones 2 and 3 and I also filled in as a CSC on non-truck days when one quit. Working at the TJ MAXX was like hanging out with my second family. There was one manager who nobody liked though. She sat in the office the enitre time eating cookies and kept shoving her work off onto me. Filing and paperwork and other stuff that was part of her job as the operations manager kept ending up in my box with notes telling me to hurry up and do these things so she wouldn't get in trouble. Nobody liked her. Other than that, I loved it. I worked a lot of overtime which kind of made up for the low hourly pay even though it was more work to get the money. Unfortunately that store closed due to the bad location. They reopened a few years later in a different location but by that time I had transferred to a Marshalls in another state.
Marshalls was a different story. They had basically the same routine for me. MC on truck days and CSC on non-truck days. But they cut my hours down to half of what I was working at TJ MAXX and still expected me to get things done. Of course I couldn't do it barely getting 30 hours a week with merchandisers only scheduled for 4 hours on truck days to process merchandise and not have time to push freight. I had to push all the Z2 and Z3 merchandise then by myself. The managers were mean. They made fu
Prosface pace and lots of opportunity to move up if you get good management.
Consmanagers and co-workers at some stores refusing to help you, backstabbing and bullying in some stores by management
My typical day depended on the area I was working, if I was the key carrier I would be responsible for all duties of a store manager, it would be opening the store, making sure the employees were all present that were scheduled, if someone was not present I would replace them if needed. Make sure the days shipment of merchandise is accepted and processed. Make sure all department managers are aware of the days tasks. Place the change in all registers and make sure that they are all working, after making sure that the store was ready to open I would open the doors. I would then follow up with all associates and make sure everything is moving smoothly while greeting our guests, When the office manager was ready I would finalize the deposits for the previous days receipts insuring that the deposit was ready to be picked up. If I was closing I would be responsible for the cleanliness of the store assigning associate to the areas that need the most work and following up to made sure that the total store is ready for the next says opening, After the store is closed I would close all registers, place all money in the safe and then start the days computer closing process. Lastly I would set alarm and make sure all associates are out of the store and that all doors are all locked.
If i was a department manager I would first check to see today's list of tasks that were left by our Merch. manag , then walk my area listing all items that needed to be addressed, next would be to prioritiz
A typical day at work
Maintaining the shop floor, which includes picking up clothes off the floor, from the tills, and fitting rooms.
If doing morning shift, help put out new stock
If doing evening shift, be prepared to stay up to an extra hour after store closes getting the shop ready for the next day
One thing, it's a good way to keep fit, management do not want to see anyone wandering around, many staff were fired after their probationary period because they weren't walking fast enough compared to other staff (which is fine, when it get's busy you need a fast pace as you may find you are the only person in your department and you have to be able to handle that).
On to the review:
Associates are mostly always great to get along with, they usually have a common cause, the hatred of management. I've made many great friends whilst working here. However, TK maxx as a company need to find a way to sort out the management-to-employee relationship. Most of them treat staff with no respect whatsoever, and I've heard this from many employees and former employees from other stores that pop in and have a shop. TK Maxx state that they want to train people to become team leaders, perhaps it is my store, but that is simply not the case. Many staff members who are hungry to be trained to be team leader are constantly overlooked and the store manager has actually hired someone from a totally different job, and is training to become team leader in TK Maxx h
Okay work place, not a place that I would make a career.
When you start off at The TJX Companies or one of its brands (HomeGoods, Marshalls, etc) it is an enjoyable experience. Once you work for the company for a few months, you start to see all of the issues within the company. As a Loss Prevention Detective, the pay is extremely poor for the amount of work that is expected from you. The entire company pays all of its employees poorly and doesn't give many raises. Every year the company will do an annual review on you and you may get a small raise. Other than that don't expect to get paid much at all. The turnover rate is extremely high because of poor pay and everyone is miserable because the company expects so much from us. The higher-ups then blame the management staff for low headcounts in stores but refuse to raise the minimum hourly rate to over $11. Working with Loss Prevention isn't nearly as bad as working on the store operations side of things. You report to the DLPM and you receive adequate training that will help you succeed. You get to meet a lot of great people, but just like any company, there are the ones that do not care and are lazy. As an LP Detective, you indirectly oversee hundreds of store associates, including management. Management in stores for the most part does a great job, but I have noticed that some of the managers will gladly throw you under the bus if it means they protect themselves from any repercussions. Workplace culture is decent, but far from great. You can learn a lot from the company but it
ProsTravel pay for LP, okay benefits, great work schedule
ConsExtremely poor wages, can be a very stressful environment
Management was never anywhere to be found. They found out that if they understaffed us and saved money each week from doing so, they could get a bigger bonus at the end of the year, so that's what they did. They would always hide away in the office, and you would have to ask for a certain person over the intercom, over the walkie, and by phoning the office several times before they would come up. Managers never helped. They would just come up and criticize us for the long lines when we were doing the best we could with only two cashiers. They never helped with returns unless they were closing and they saw that we couldn't do it on our own while also being the only cashiers available. By then it would be too late. We were constantly staying way over our scheduled time. We would be scheduled until 9:45, but would work until 10:30. If you asked to go home sooner, they'd look at you like you were crazy and tell you that when you're scheduled until 9:45, you're actually scheduled until when everything's done, no matter how long it takes. It always took forever due to the chronic understaffing. People were horribly undertrained. Management was often very rude to people, playing favorites and being downright mean to people they didn't like. They were often very childish in how they acted towards people. Management would never give us the resources we needed to thrive and would get mad at us for not meeting their high expectations. Nothing was ever enough. They were inconsistent with
Working in planning has been a double-edged sword. Depending on the team dynamics of the group you are working with at any time, your experience could be an absolute pleasure or total nightmare.
The company's "open door policy" allows associates at any level to provide and receive feedback or discuss issues or developmental needs with their managers and fellow associates at any time. Unfortunately, because the office environment is also very open, privacy can be difficult, and often times associates and/or management will gather in the halls or cubicles to whisper. This behavior, though potentially done so for the sake of confidentiality, actually is more of a distraction to the workplace, and at times instills a sense of paranoia within a department.
The company's "working in the gray" mantra is also a key element of the company culture, particularly in planning. Unfortunately, this also gives managers the ability to place blame on associates for completing tasks or strategizing in a way that is different from theirs by telling them they could have performed their work in a different way than it had been. Though this mindset claims "there's no wrong way of looking at something," often times you are being told you are wrong simply because when you're working in the gray, there really isn't a "right" way to do anything at all.
Lastly, the overall sense of ego within the company made it difficult to remain focused on my development. You will be constantly pushed
ProsTraining and development, flexible schedule
ConsInconsistency between departments, gossip, culture
As stock room associate I was in charge of all aspects of the back room operations and if I was need on the floor I communicated with customers as well. A typical day at work encompassed communication with both internal and external customers,
Co-workers and peers great group of people. Most enjoyable aspect was in getting to know employees and valuing them like family.Jobs in the category are responsible for the execution of all receiving activities including unloading merchandise, merchandise preparation and staging, outbound shipments, and daily stockroom activities. Assist in maintaining the stockroom in a neat, orderly and safe manner. Other duties include promptly serving the customer at merchandise pick-up, properly sorting merchandise, and properly using all material handling and safety equipment.
• Partners with Selling and Sales Support Associates to provide superior customer service
• Unloads delivery trucks, moves merchandise to appropriate staging locations, and maintains stockrooms in a neat, orderly, and safe manner
• Serves customers promptly at Merchandise Pick Up
• Understands website navigation, and proactively leverages technology in order to facilitate the customer experience
• Performs Fill Floor process multiple times per day based on business need, pulling and staging merchandise for Merchandising & Pricing Associate to place on the sales floor
• Locates and pulls merchandise on Out of Stock Pull List, and stages merchandise for Merchandi
Questions and answers about The TJX Companies, Inc.
What should you wear to an interview at The TJX Companies, Inc.?
Asked Apr 12, 2017
I wore black jeans and a dressy top, and they thought I was over dressed, but liked that I took it seriously.
Answered Feb 25, 2020
Formal pent shirt with necktie and a blazer with formal leather shoes of black colour.
Answered Mar 10, 2019
If you were in charge, what would you do to make The TJX Companies, Inc. a better place to work?
Asked Dec 8, 2018
Le service a la clientèle et ne pas ignorer le client
Answered Jan 5, 2020
Provide free lunches
Answered May 8, 2019
What is the interview process like at The TJX Companies, Inc.?
Asked Apr 12, 2017
With the manager, and resume submission.
Answered May 14, 2020
Never experienced one.
Answered May 11, 2018
How long does it take, to get a call back if you were approved for an interview after submitting your online application form.
Asked Oct 15, 2020
In 2 weeks
Answered May 30, 2021
In a week
Answered Feb 15, 2021
Is it possible to get work transfer from Winners in Canada to TkMax in Poland
Asked Dec 22, 2018
Yes, its quite possible
Answered Jun 6, 2022
No. You would have to apply when you get to that country.