Working at Toronto Transit Commission: company overview and reviews

Toronto Transit Commission
Toronto Transit Commission
4.0
344 reviews
Toronto Transit Commission ratings
4.0
Average rating of 344 reviews on Indeed
3.7Work-life balance
4.4Pay & benefits
4.0Job security & advancement
3.5Management
3.7Culture
Headquarters
Toronto, ON
Employees
10,000+
Revenue
$500M to $1B (USD)
Industry
Transport and Freight

Popular jobs at Toronto Transit Commission

 Average salarySalary range
Customer Service Representative
4 salaries reported
$23.26
per hour
$10.15-$48.25
Operator
2 salaries reported
$80,500
per year
$40,000-$121,000
Senior Systems Analyst
1 salary reported
$107,899
per year
$53,000-$162,000
Project Manager
1 salary reported
$121,048
per year
$60,000-$182,000
Administrative Assistant
3 salaries reported
$75,011
per year
$37,000-$113,000
Salary satisfaction
87%
of the employees are satisfied about their pay
Based on 355 reviews

Toronto Transit Commission reviews

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Overall reviews at Toronto Transit Commission

5.0
Customer Service Representative | Toronto, ON | Nov. 18, 2019
excellent
Its the best place to work, since it is one of the best companies in the City of Toronto. I have the opportunity to learn from very smart professionals. .
4.0
Payroll Clerk | Canada | Feb. 26, 2020
Pension, Benefits and Pay
As a driver you will start off on a reporting board. You have no set schedule and you have not real set off days. It is hard on young families when it comes to holidays and time off. The pro is you can make a good living and if your husband/wife is a driver too, you can actually afford to live in the city.
5.0
Production Coordinator | Canada | Dec. 4, 2019
Good work environment pleasant work force
Excellent experience right through time of retiment. My duties were performed in a timely manner to the satisfaction of myself, co-workers, and management staff. When I retired, I felt as though part of my family was being left behind. In a nutshell, the TTC would a welcome and enjoyable career for upcoming individuals. Many thanks for the opportunity of being part of this great team!
4.0
Transit Manager | Toronto, ON | Jan. 16, 2014
Never a dull moment
Great company to work for! Can't wait to go back. One of those companies that you stay with till you retire.
5.0
Service Coordinator | Toronto, ON | May 13, 2019
Amazing people to work for/with
The people were amazing in the corporate office. The work was like any other office based admin role but the culture was great. I just wish they had more part-time office roles available.
3.0
Senior Program Officer | Toronto, ON | Apr. 15, 2018
good
is a very.nice company to work for. Management is nice and helpful as well as my coworkers. I have enjoyed working at ttc for the short time I have been there. Only complaint I have is the pay rate. Little pay for taking care of little people all day. Pros. fun place to work. Cons. low pay. Was this review helpful?
4.0
Database Developer | Toronto, ON | Sep. 13, 2016
Good place to work
I worked there as a student (internship) for about 4 month. People there are very friendly and helpful. Learned too many practical things in my field of study.
5.0
Technologist | Toronto, ON | Aug. 23, 2019
productive
good co workers excellent growth opportunity excellent work culture work life balance career advancement work timings good upper management excellent training programs
5.0
Collector | Toronto, ON | Sep. 29, 2015
Risky Job, Enjoyable Workplace
Fun workplace to work at, you are always on the road transporting cash and fare media. All the coworkers are really outgoing and very supportive. The most enjoyable part of the workplace is the support, fast paced environment and management.
ProsFast Paced Environment, late night shift
4.0
Cleaner | Toronto, ON | Aug. 6, 2015
N/A
Good support from upper management, overall union staff are hard working individuals who take pride in their job. Monthly safety meeting keeps union and management up to date with any safety related issues.

Questions and answers about Toronto Transit Commission

What is the work environment and culture like at Toronto Transit Commission?
Asked Jul. 17, 2017
If you're a transit operator, the public is 99% decent human beings. It's always that 1% that kills your day. The worst job at ttc would have the be transit operator in terms of job within TTC. A lot of staff and trades workers have a slower, relaxing, non abusive environment.
Answered Apr. 3, 2020
Depends on your job. If in frontline transit operations; bus/streetcar/Subway operator and collectors, expect to be micromanaged and under the eye of management constantly. Also expect abuse from the public, verbal and physical. Pay, Benefits and Pension are good but they have to be otherwise no one will do this work . "Work" entails, long hours, shifts and no weekends. Long hours/shifts = split shifts where you work 4 hours, get 4hours off and work 4hours again. Once you add reporting time, you are looking at 13hr days but only get paid your working hours. New hires will get the worst shifts, expect working splits and nights for at least 5-6years. No weekends off until you hit 15-20years. Streetcar/subway operator, you will kill someone. That's a statistical fact.
Answered Nov. 11, 2018
How should you prepare for an interview at Toronto Transit Commission?
Asked Jun. 26, 2017
I will research TTC first and understand their services in more detail to become knowledgeable to work as a successful employee. I will understand the job duties and responsibilities and provide the relevant information about my skills and abilities to prove how I am the best person to do the job.
Answered Oct. 17, 2018
I will prepare my self very well with experience and extensive information!
Answered Mar. 29, 2018
What are the working hours at Toronto Transit Commission?
Asked Jun. 2, 2017
It's 40hrs per week. However it's how you get those 40hrs that sucks. As a new hire, expect no weekends off for at least 5-6years if you're lucky. Expect split shifts. 4 hours on, 4off, 4on again. But only get paid for 8hrs. Expect to work all hours of the day and night. They are only obligated to give you 8hours off. So you may get a shift that ends at midnight but they expect you to be driving again at 8am. It's only 8 hours off work, they don't care about your commute, taking a shower, eating etc. As long as you have 8 hours off the job you can go back again.
Answered Nov. 10, 2018
As an Operator (bus, streetcar & subway) If you are fairly new employee chances are you will have very long work days and unlikely to get a weekend off. If you have been there a while (10+ years) you can choose to work long or shorter times. The more seniority you have the better work choices you have.
Answered Mar. 2, 2018
How does the Company pay the employees? Weekly? Biweekly? Twice a month? Or monthly?
Asked Oct. 12, 2017
Every hour
Answered Jul. 1, 2020
Operators weekly by direct deposit.
Answered Jun. 28, 2019
Can anyone explain the TTC pension eligibility? I'm 49 and just got hired as a bus driver (in training). I have heard it's 30years for full pension. Logic says I will not be working until I'm 79. If I work until retirement age that's only 16yrs. Can't seem to get an answer from anyone.
Asked Nov. 11, 2018
There is a an "80" rule where it takes your years of service and age into effect. Something along the lines of 60 years old and 20 years of service makes you eligible for your pension. Something along those lines. Call the pension office for clarification.
Answered Feb. 21, 2020
Just call or email the pension office. At sixteen years you'll get around $16,000 per year.
Answered Jun. 28, 2019