I wasn't with this company long, as the job I was doing for them was typical contract work.
Dealing with their offices wasn't hard, the people were friendly and accommodating.
A day at this job consisted of me driving all over Edmonton, St. Albert, Sherwood Park, Stony Plain, Spruce Grove, Nisku and Leduc, and collecting images for UBER's mapping project.
Through this job I ended up learning about areas of Edmonton and the surrounding towns I'd have never known of otherwise.
I was an independent worker, and had VERY little contact with other drivers on the project. The only one I generally spoke with was the person I was switching off with when my weekly shift ended.
The job wasn't hard at all. The hardest parts of it were just dealing with rush hour traffic, which is something countless amounts of people deal with on a daily basis anyway.
The most enjoyable part of this job was the fact I was working solo and only ever heard from the offices by phone when there was an issue, which was seldom.
ProsTotally independent working environment
ConsLong hours of sitting in a vehicle (up to 16 a day)
They make it sound like it is a great deal, but it is not
You can be the best driver, be very profesional and have the best customer service(even rated by customers) but you rarely will make more than 18-19 dollars an hour.
They have their hot spots that promise better rates but even if you are around them, it is hard to get anyone with those rates.
95% of the people who use the service will not tip you.
You will put a lot of mileage in your car and after expenses like gas, car wash, oil, etc you will be left with not a lot of money.
People in uber office(green hub) will tell you it is great to drive for them, the truth is that they have so many drivers in queue that someone will start and get dissapointed and they will have 2 or 3 drivers in line to replace them.
ConsLong hours and not well paid. Taxi drivers will make your life miserable
It’s Uber. You either have a good location with a lot of order traffic or not. Otherwise you’ll have no orders, waste gas and time. Uber doesn’t pay their drivers fairly so you have to depend on tips which is unfair to everyone but the company. Seeing as it costs a lot to buy off the app anyways, it makes sense that good tips or just tips in general are few and far between. Most people opt for no contact but if you meet customers during delivery they’re all mostly nice but some people will blame you for things outside of your control ie. traffic, order delays, not hot-out-of-the-oven fresh when delivering to far locations.
ProsStart and end when you want
ConsPayout is inconsistent, Low pay per delivery, Rely on tips, Parking for pick up and drop off is sometimes nonexistent, Faster wear and tear on your vehicle.
Flexible hours, work from home option, no one is micromanaging
The pros to the experience was that there were flexible hours, work form home options, a tech vibe where people have the freedom to roam about and do as they want at work while still getting paid. No micromanagement what so ever and people have the opportunity to do as they will throughout the day as long as they do their job. co workers were very friendly, the job was repetitive taking calls all day, dealing with the same clients, many clients didn't know how to speak English and very hard to communicate with them which could get very frustrating. Not challenging enough. The work atmosphere and life/work balance is great, can leave when needed and like I said you manage yourself.
Uber might offer a delivery, let's say $7. You will end up picking up and delivering 2 orders, wich will be $3.50 each and will take more than 30 min. Sometimes resto doesn't have order ready, they will pretend that they don't see you and will ignore you. While you might spend 10-15 minutes to pick it up you might have just drop that order. Management is absolutely terrible, they don't care about employees and will never ever help you in any problems. This is very last resort to work there.
Customer Service Representative | Toronto, ON | Feb 18, 2019
Fast - Pacing with Uber
Uber was a pretty awesome place to work. It was one of the freshest experiences at a job that I have ever had. Due to the newness of the platform and the service, it definitely makes it challenging to place the skills you learn in a neat little box. That is not to say that overall the work that is being done their isn't impressive. A lot of time, energy and sacrifice go toward making all things possible in that business.
You can make lots of money on your time provided your are in a densely populated location and the gas prices are not high. I met many interesting people from all over the world. Great job if you're ambitious
ProsWork on your own schedule. Fun. Meet lots of interesting people. Adventurous
ConsLots of competition in some areas. Sometimes you don't get enough calls
Arrived on time to customers appointments | Mississauga, ON | Sept 25, 2018
Flexible job work on your schedule. But not enough to make it to the end of month and be able to sustain whole family, part time is okay at the risk of car wear and tear, gas, your time doesn't cover it by there pay standard.
ProsWork on your schedule
ConsNot enough to make it to month part time gig, car insurance and repairs and gas are not enough to cover.
You are your own boss. Work when ever and how ever long
I like it for flexibility and can be a great Side gig, wouldn’t recommend anyone for full time job. Driving weekdays can be boring driving through traffic and what not. Not a satisfactory job. I would work recommend work weekends for more money.
ConsCan get boring, and you are putting lots of miles on your car
I am responsible for on boarding and new activations for those who are interested in Driving with Uber. I enable people to earn great money as an independent contractors. I allow you to be your own boss and get paid in fares for driving on your own schedule. The job is great I just wished I had more hours in a week.
It was a lot of fun, and exciting to be a part of. They were good to me. That is until they let me go.
I was supposedly let go for violating the attendance policy. The date in question was approved for a form of specialized PTO by Uber and paid out on my check. After the fact, they informed me it was technically a violation based on something in training material from 6 months back or longer, despite what the company policy online stated or their approval and issuance of paid time off. So, I was unexpectedly and suddenly terminated.
After termination, per policy, your access to company employee emails, websites, etc., is removed. I didn't think about not being able to access the emails where I had requested the PTO and it was approved because I still had limited access for exit/legal/tax purposes, etc. Unfortunately, my exit letter and the limited access did not include those emails or extenuating facts. So, I cannot provide any evidence now.
It should be noted that it wasn't my immediate supervisor, nor his, that made this decision as far as I am aware. The decision was apparently made by someone in the larger corporate or HR department who was unaware of all the specifics or of my performance and dedication outside of what the system could show them. My supervisor had no choice but to hand down the termination. He seemed as shocked and unprepared to tell me as I was to hear it. This from a largely automated system that is a behemoth and takes on a life of its own,
I love working for the people, providing rides to their destinations because I feel like I'm part of something and I'm helping people.
I always give the 200% of myself, I have 5 star score rating on this APP and I always provide the best attention and service to riders.
I spent money on repairs, fuel, accessories and items for the riders to feel good, cleaning, tires, and have to report all the miles I put into my own car, and UBER only pays 30 to 35% of what they charge to passengers.
If a rider is paying 10$ for a 10-15 minute ride (around 3 to 5 miles), Uber only pays me 3$. People normally don't tip because they think all the money goes to the driver or just because they though they paid enough. Few good people give extra tip and I always provide the best service and best attitude and it's not about that when it comes to overpaying for a service and then having to pay again. They always think all the money goes to the driver or at least most of it but its not the case.
Whenever you ran into a technical issue with the APP, it takes hours for someone to take your call and then won't help or hang up the phone.
APP is always malfunctioning even its updated. Does not track properly your rides and won't calculate the best promotions, offers or rides you deserve considering your score and rating.
I know a lot of riders and they tell me they pay sometimes 50-70$ for a 45 min ride to 1 hour, and a driver only gets paid 20$ for that hour, 25$ tops! Now you do the math, you h
Only good for part time supplemental income (less than 25 hours weekly) whenever you have the free time. Very low pay for what you do and no benefits.
Uber Drivers are nothing more than monopoly pieces now for funding hundreds of millions of dollars to all of Ubers future plans. In the past around 2017, work and pay was great. Now Uber takes around 50% or more of money from all rides, and programs their “algorithm system” to CAP how much money you can earn in your own vehicle. After your “newbie period” (when they make sure you are paid a lot of money in a short amount of time) is over with then your job becomes (H-E-double hockey sticks) and you make very little money. Drivers would make $70-$80 on a $100 paid trip. Now it’s almost the opposite like $30-$40 for the same distance and time. The algorithm system also slows trips down once you earn a certain amount of money. There is shortage of drivers so it SHOULD be very busy. Uber controls EVERYTHING.
Uber just plays a lot with your time while in the car.
Uber’s algorithm system throws you trips in the hour, to make sure you earn anywhere from their guaranteed minimum of $15 an hour to $25. As for trips 50+ miles or 60 minutes out, you are lucky to earn $40. Also you have to pay gas, taxes, and health insurance which you have to pay yourself first, IF earn enough money, and IF you have worked enough eligible hours. So after all those expenses, you are now really at about $11 an hour (happy upside down face) Usually it takes more than 30 hours which is full time, but they always promote being an Uber driver part time.
My example: I live in LA, luckily my rent is $1,20
ProsWork anytime of day, and cash out your earnings ASAP.
ConsNo benefits, no gas, tax, or food reimbursement, very low pay, cap on how much you earn, work is misleading and frustrating.
Mind-Numbing Work, poor managers, no work-life balance
I feel that as far as the remote customer service team goes, those in leadership positions are flying by the seat of their pants. Ask two managers the same thing and you are likely to get two different answers. No consistency with scheduling or flexibility. Your experience with scheduling will depend on your manager. Some want you to be available when they say, regardless of your other obligations, while other managers have respect for work-life balance. In addition, there are way too many 12-hour shifts scheduled. This is unacceptable to me. 12-hour shifts should be reserved for those who volunteer and should be rewarded appropriately. If no-one steps up then figure something else out. Scheduling 12-hour shifts shows no regard to the employee.
For the remote customer service position, we were trained for two weeks, which is sufficient. However, after that you are pretty much left to the wolves. They say you are free to ask questions, but everyone is literally ghost once you end training. They have a chat system that is for the birds! During training it seems great. However, you will ask a question once you are on "the floor" and will get crickets. You will ping a manager for help and get crickets! Then when you look up, the manager has logged out of the chat system. Really?!! So then your only resort is to email a manager and their response is that email is not a good way to get help. How the heck am I supposed to get help when a manager is not around to chat or they ig
ProsWork from home job, pays more than most work from home jobs, no phone work
Cons12-hour shifts are way to common, poor managers, no work-life balance
Uber has the potential to be an awesome company. They are staffed with amazing, fun people who work extraordinarily hard, and genuinely want what's best for the company, our customers and our partners alike.
My organization never felt much of the worst parts of Uber's culture, and the new management team seems to genuinely want to make it a better place to work, and has already taken great strides towards growing Uber into a mature and respectful workplace.
However, despite their efforts to reform workplace culture, communication remains tricky at the best of times, and nearly impossible at it's worst. More than once I found out about a major change in service or promotion from one of our customers, rather than the team responsible, and there have been times when something changed, and then changed again, without us ever learning about the intermediate steps.
Effective communication with other organizations within the company could, at times, mean struggling to find one responsive person, and there was a lot of duplicated work due to a lack of an easy way to find answers to some questions.
Finally, though it's improving, there was a serious lack of training for all of the roles I occupied in the company. For my final position, my first official training came almost 6 months after taking the role, much of which I spent without a direct manager, and some of which I spent without a senior manager on top of that, with little to no communication about when that mig
ProsAmazing people, great benefits, a lot of room to grow and develop
ConsPoor communication, rapid and often conflicting changes making it hard to have any consistent plan for the future
The Uber office in D.C was a great place to work. As an on-boarding specialist for Driver Partners, I assisted people in establishing a partnership with the company. This was done by meeting with partners, ensuring their driver and vehicle information was valid and entering their information into the Uber database.
I learned quickly how to provide excellent customer service while being both adaptable and flexible. While I was primarily working in the PSC (Partner Support Center), I found myself splitting time between other assignments and roles. For example in the mornings I would work with the marketing department and after lunch switch over to operations.
Uber's Management was comprised of hard-working, knowledgeable and understanding people. There was never a question they could not answer nor any problem that couldn't be solved with teamwork.
The workplace culture for Uber was relatively casual, when I started there was no formal training however team members were helpful and friendly.
The hardest part of the job was meeting with people who were ineligible to drive with Uber. It really was upsetting to tell people who had waited all day that their driving record or vehicle made them unqualified.
The most enjoyable part of the job was giving driver partners my work email and asking them to follow up with me if there were any issues moving forward. I loved coming to work and spending 10-15 minutes addressing their concerns, reading their stories and shar
Οτι πιο αναξιοκρατικο, υπογειο, διεφθαρμενο συστημα εργασιας εχω συναντησει στα 32 χρονια εργασιακης εμπειριας μου!
Κανονας τους ηταν να βαζουν τους εργαζομενους τους να τσακωνονται μεταξυ τους για να τους εχουν του χεριου τους,πραγμα που συνεβαινε σε καθε γραφειο κι οχι μονο σ΄αυτο που εργαζομουν, οπως μου ελεγαν συναδελφοι.
Συγκεκριμενα σε ατυχημα που υπεστην νυχτερινη ωρα, οταν ημουν σε εργασια σε συγκεκριμενο γραφειο των Αθηνων, και χωρις δικη μου υπαιτιοτητα, οχι μονο δεν ετυχα της στοιχειωδους υποστηριξης σαν εργαζομενος και οδηγηθηκα στο αστυνομικο τμημα ως υπαιτιος, αλλα μετα κατηγορηθηκα απο το γραφειο εργασιας οτι ...εκανα βολτα εκτος ωραριου (πραγμα που δεν αληθευει διοτι εκτος ωραριου ΟΛΑ τα αυτοκινητα παραδιδονταν στο γκαραζ για να τα παρουν οι επομενοι, καθοτι δουλευαν 24 ωρες ΑΣΤΑΜΑΤΗΤΑ!!!) για να μου χρεωσουν τις ζημιες του αυτοκινητου που εργαζομουν!!! Το θρασος τους ηταν τετοιο που δεν σεβαστηκαν ουτε τους διερχομενους συναδελφους μου που ετυχε να περνουν απο το κεντρικο αυτο σημειο που μου εκδηλωσαν την συμπαρασταση τους σε ο,τι χρειαζοταν.
Ετσι εφοσον μου απεστειλαν εξωδικο που αξιωναν να πληρωσω εγω τις ζημιες του αυτοκινητου, τους εθεσα με δικη μου μυνηση ενωπιον της δικαιοσυνης και εσπευσαν να εξαφανιστουν για να γλιτωσουν τις συνεπειες του νομου. Αργοτερα εμαθα οτι εκλεισαν και το γραφειο μαζι με το γκαραζ τους, διοτι ηταν παρανομοι και δουλευαν χωρις αδεια...
Εντυπωση μου κανει ομως, ΠΩΣ η uber τους υποστηριξε να χρησιμοποιησουν την πλατφορμα τη
No esta bien pagado para las horas que se hace y lo profesional que debes ser
Mi experiencia en UBER es la siguiente:todo el mundo sabe tanto publico como conductores y UBER tambien, pero ignoran, que las encuestas que hacen a los conductores asi lo expresan y si no que hagan encuestas y veran lo que todo el mundo sabe, hasta los clientes lo saben, que se hacen muchas horas y se gana poco dinero, no esta bien pagado, los conductores se duermen conduciendo y cuando se lleva mas de 7 horas conduciendo sin parar es cuando aparece el cansancio y los accidentes.
Conclusion; no se deberia ganar menos de 1500 euros por este trabajo, que tienes que hacer profesionalmente y no mas de 8 horas ese es el limite que yo pondria y si se quiere trabajar 6 dias pues vale, pero
por seguridad de todos deberia ser asi, ya que no es facil hacer un buen trabajo cuando se esta cansado, ya que los taxistas muchas veces estan parados y esperan descansando en las areas, y nosotros no paramos , siempre estamos conduciendo y haciendo una media de 300 kilometros dia, con atascos incluido...otro problema que hay es que hay muchos conductores se esconden o cancelan viajes dejando a los clientes muchas veces colgados y no llegando a reuniones y eso lo se por experiencia de amigos mios, el conductor debe tener una compensacion para cada viaje que le motive hacer ese viaje, aqui no se hace en eespaña y es fatal para UBER y los conductores como yo que no cancelo nunca y voy a todos los viajes.
Sales Support Representative | Boston, MA | Jul 14, 2016
Fun Place to work but no career advancement
This review is for working in the Boston Uber office as a Partner Support Rep. Direct management is good and supportive of employees but permanent employees in the rest of the office tend to look down on the temps/contractors.
Temps/contractors are typically left out of office celebrations etc because your not considered a "real" employee even though you work as hard as they do. Within the actual Partner Support department we are treated well however, but there is a distinct "class" division in the rest of the office.
Pay is very low and company is very cheap and not willing to give any raises not matter how long you've been there. Which is sad considering this is a company worth $64 billion according to Forbes. Otherwise this is a fun place to work if you don't mind living paycheck to check with close to no hope of career advancement.
As for the pros of this place, many of the people are young and management is open to input and new and innovative ideas from workers. They are constantly coming up with new ways of doing things which is very refreshing in a corporation setting. Also, lots of good snacks and catering several times a week so you save money on not having to buy lunch.
ProsWork/Life balance, relaxed environment, free lunches and snacks
Conslong term contractors, low pay, not accepted as a part of the team by permanent employees/upper management
Driver (Independent Contractor) | Richmond, VA | Feb 10, 2022
No it's not
In the beginning Uber was good. But the more you work the more you see Uber don't care about anybody. They put they drivers in danger at any given time. As long as they get the money they do not care about anybody else. You can have an accident or incident. And reported it but Uber has its deductible at $2,500. For no one can use their insurance. Uber is not a good job to work for. Uber has put me in a lot of dangerous situations. They will put you in a hillbilly no lights back woods at any time and don't care. If you get hurt or die they don't care about you or anybody else. I have been in a situation that customer will crush you out threaten to kill you , lie on you. Uber will cut you off the app at any time. You have to prove that you didn't do anything in order to get back on. So you could be out of work for about a month maybe two Uber does not care. As long as they get their money they don't care. They do not pay they drive fair. You have to keep an eye on your money. Or they will take it from you. When you know you had no cancellations. You look at your app. And on a lot of jobs your balance is zero You have to constantly call Uber to tell them, that they didn't pay you for some work you did. Uber will keep your money treat you like s*** and don't care. I would not recommend anyone to work for Uber.
Questions and answers about Uber
If you were to leave Uber, what would be the reason?
Asked Jan 17, 2018
Driver support is non existent and they simply do not care
Answered Jan 12, 2021
Pas assez payant.
Answered Mar 1, 2020
What should you wear to an interview at Uber?
Asked Apr 20, 2017
Answered Oct 10, 2019
Casual comfortable clothes
Answered Oct 9, 2019
What roles at Uber can work from home during the COVID-19 outbreak?
Asked Oct 18, 2020
Office clean on time
Answered Jun 22, 2022
No work from Home
Answered Apr 8, 2021
What is the dress code at Uber?
Asked Oct 3, 2020
Answered Feb 28, 2022
Answered Feb 13, 2021
On average, how many hours do you work a day at Uber?