The management at this company is not one that you would want to work for. There is flagrant sexism and favoritism among a slew of other problems.
Management will openly select favorites and as such, will give them easier tasks during shifts, talk to them in a more respectful manner, and allow small perks such as more leniency in time frames involving tasks. Generally if you are not on a manager or team leader's 'good' list? You're basically finished and can expect to be treated as garbage during your time at the company.
When it comes to the division of labor, if you are a male, prepare to be used for the jobs that no one else wants to do. Immediately if there is a garbage can overflowing or someone spilled a drink on the floor; expect to be called if you're a male. Female employees (at least at my location) are never made to perform maintenance tasks despite there being over triple of them in number when put in comparison to male employees. This issue stems to another involving the labor involved in your job description.
If you sign up as a front of house worker in customer service or cashier services, be prepared to do merchandising and garbage clean up for other departments. The list continues on.
Overall, join for the half decent pay check but be prepared to be worked to the bone even outside of your job description as well as a toxic work environment with managers who will slander you whenever given half the chance. Remember that if you're applying to Wh
Cashier | Mississauga, ON | Mar. 18, 2019
No Longer a Great Place to Work
Whole Foods being a specialty grocer was a great place to work as a Cashier and engage with customers. But work quality of life has seriously gone down the toilet - literally. Now Cashiers are no longer considered Customer Service and instead lumped with Maintenance workers into a new department called Store Support, and guess what this means? Yes Cashiers are now expected to clean toilets, empty garbage bins and wash floors, and handle food in the same shift. So do not expect if you are hired as a Cashier to be treated as a Customer Service professional that the company sees as the front line person that customers engage with, you are now Store Support and not Customer Service and your job now includes Custodial work even if you did not agree to this change in your job description. Also, Health and Safety is a joke and half the staff have repetitive stress injuries due to complete ignorance of workstation and ergonomics standards in the industry. Furthermore, they ignore employee well being in scheduling by always over or under scheduling you and most of the time also being short staffed. And they often have you close at 10:30pm and open the next morning at 8am. The only redeeming quality of WFM is the coworkers. But do not expect to see them around very lomg as there is a high turnover and retention is not valued at all whatsoever.
ProsCoworkers, Customers, Supervisors do their best despite now bad corporate culture
ConsBe prepared to clean toilets and work full 8 hour Maintenance shifts as a cashier, Disposable employees, Short staffed
Sales Associate | Toronto, ON | Nov. 7, 2019
The workplace is not productive and no fun to work with.
The location I was in Yorkville was chaos. I mean, the team leader in Prepared Food Department was totally disorganized, and the team members were bullying each other almost everyday. No respect to each other. The wages I got was fair and the benefits as well. But the workplace attitude was so poor that so unprofessional and ignorant. Prepared Food Service Department was the bad department in all departments at Whole Foods in Yorkville location. The team leader always tell me that, "I don't believe in RESPECT" to each other, you have to deserved to be respected. I don't know what she mean by that. In this case I loss a respect to her too. She doesn't care, she just thinking of money. She said, in our huddles sometimes, its good working in Whole Foods it pays the mortgage. That's a bad attitude whatever call it. It throws me out, that's personal, keep it to yourself. I was so disappointed to this Prepared Food Department team leader and some or few team members because they were bullies. The team leader keep hiring and the team members keep quitting because its hard emotionally working there. There's no control of emotion, not to mention the job also physical so when emotional and physical job combined it kills the person, so they quit. But many employees stays because they were afraid if they cannot find a job. They just work for money, no learning involve. No promotions, you are stuck in one place forever if you just think of the wages.
Team Member | Oakville, ON | Feb. 4, 2019
Do you enjoy working late hours and evenings? Missing fun times with your family and friends? Being bullied by upper management? Dedicating your life to putting products on shelves so the company can make as money as possible while you struggle to survive with your minimum wage? Then working at Whole Foods Market is for you!
Once upon a time, Whole Foods Market (WFM) was a mystical place that took care of their employees, offered them amazing benefits and set them up for success. Now, WFM is owned by Amazon. Elaborating more on Amazon would be a waste of my time, do your own research about this company and their plan to take over the world. Unreal expectations, adding more duties and responsibilities than what you are paid for and management breathing down your neck about the store being "perfect" according to their program Order To Shelf (OTS). In theory this program makes sense, for a robot but for humans the expectations are mostly unachievable unless you want to dedicate your life to WFM.
This was once a great company to work for. Amazon has ruined the culture and turned WFM into the Walmart of health food stores. Do yourself a favour and shop at the locally owned, small business health food stores and engage with people that care about their jobs and how they can help you (Goodness Me, Organic Garage and Nature's Emporium). Rather than the ones that are concerned about putting as much product on shelves as possible.
Front End Associate | Vancouver, BC | Aug. 1, 2015
Good perks but don't go in it for the long haul
I would recommend this job for anybody who is all about organic food and healthy living, a student, or someone who needs some extra income, but I wouldn't recommend it to anyone I care about.
Good short term work. Starting pay is above minimum wage, you get 20% off everything in store and you can work that up to 30% off with healthy lifestyle choices. Coworkers are top notch people, you have to have two-thirds of the department vote yes to get the job. Health and dental for full-timers, gainsharing (pay bonuses) every two weeks gives you extra money based on your hours worked. Paid vacation for FT, plus 5 paid days off, and 5 non-paid days to spend time with family.
Downsides: while about 97% of the customers are generally great people, that leftover 3% is full of narcissistic, entitled, "me-me-me" attitude jerks who may eventually suck the life out of you; a lot of this job is about making that 3% happy, even if it comes at the expense of your own sanity. Also the work environment is generally geared towards who are the favourites. Doesn't matter how long you work there, people with less seniority can get promoted up and pay raises before you do.
I'm too lazy to keep going. Bottom line is it pays my bills, but I'm leaving soon.
Pros20-30% discount, health & dental, paid vacation & days off
Food Preparation Worker | Ontario | Jun. 16, 2016
Its a front....not ethical...i was told one thing and the reality was something different altogether
-as a company with a structure and general information guide...I was absolutely shocked with the way team leaders and team members carried themselves
-the vote-in thing was probably a good concept at one time but its gone off the rails obviously
-turn over was unreal
-people wanted to quit, step down to part time and transfer after 6 months
-favoring those who did not much for the business
-dept, hours were cut but secret call-ins were made to do favors
-no follow through
-when members had issues they were threatened through back door tactics
-anyone would train you/ bully you/ snap on you for no reason
there was no real training
-if you got hurt there was no proper protocol and you were treated differently
-no gain sharing
-poorly managed in some dept's
-this was a company i researched and shopped at for years and the moment i signed up and got to the dept. i heard nothing but warnings and wonderment as to why i left what i did for that job by the team that i was hired into...nothing but complaints about how badly it was run as well
-will not buy food there ever again
it was a very unfortunate and disappointing experience....not nice
Customer Service Representative | Oakville, ON | Aug. 25, 2014
It really is great
Whole Foods Market is not your typical store. You've meet all kinds of people. You hear all kinds of things. Everyday is unique to say the least. I have to say that I am completely blessed to work with the people that I work with. It's a family. How could it not be? You spend most of your life there. If you're comfortable going to work then you will enjoy going to work. That's always important. Creating a good relationship with a person you work with is so very important. Something I will always try to do.
I've been through absolutely everything that you can imagine.
Thanksgiving - all registers shut down. Can't be fixed. 500 people staring at you. What do you do? Whatever you can do. Sample, apologize, run around and accommodate as many people the best that you can. Pray that someone, somewhere is fixing the issue asap! We made it through that day somehow. I have to admit it was one of the best days of working there.
I've learned a lot about people, retail, management and myself. There's so much I feel like I can do in the world because not one person I have ever worked with in this company has ever told me I couldn't do it.
ProsTeam members, fun events, discount, benefits, food, education
Coordinator | Emeryville, ON | Feb. 26, 2014
Mission is Their Driving Force
Overall, I give Whole Foods Market every bit of credit for elevating the value of sustainability. WFM changed the way we think about food; changed our buying habits and made some of us more conscientious about what we consume. Amazing!
Easy to do your job when every decision is measured against a strong company mission, quality standards and clear values. I really liked that about WFM.
Enjoyed reporting to the Regional President at the time - very empowering and made work fun. But odd culture; couldn't put my finger on it. Corruption. Smart, passionate people but some a bit two-faced.
My passion for being a contributor to the company's vision made me blind to some of the internal obstacles. I started out loving it and left with a bad taste in my mouth. In spite of it all, came away with invaluable skills and life lessons. Also learned a good deal about my professional boundaries.
I keep in touch with a few ex-pats who feel the same way.
P.S. Make sure the benefits they offer fit your lifestyle. I found the non-traditional holiday/vac + health insurance offering extremely incompatible with my life - and expensive.
Chef | Markham, ON | Apr. 27, 2015
Whole Foods was both a fun and supportive environment
Whole Foods gives chances to many new employees in the way they recruit. I was one of those fortunate students lucky enough to be accepted by a large billion dollar company such as Whole Foods and gained much experience working there. The company has many meetings weekly to discuss certain safety and consumer tips. The Whole Foods Workplace also has an extremely friendly environment through the way their employees treat you the minute you walk in and when you leave. There were always smiles and small discussions and this promoted a very friendly, healthy, and supportive environment. Although my job there was terminated and not long lasting it was a pleasure to be given the opportunity and to have had the opportunity of working alongside such friendly people. It is not the kind of workplace where you would feel lesser than but instead always supported.
ProsVery flexible hours/very negotiable, and willing to hire you even without experience
ConsExpectations are very high and maintaining permanent employment is a difficult test to pass
Production Worker | Ottawa, ON | Sep. 30, 2017
Poor Management, No Accountability
Love the work I am doing and the laid back atmosphere and store culture. Hate the internal drama and gossip between team members and management. Training is terrible depending on department. Pay is on par with entry level retail and benefits are deducted from pay cheques (only available to FT). Team leadership in my department is ineffectual. They are always available to take praise, but will deflect any issues to people beneath them. Lack of team leadership accountability forces workers to try to complete tasks with limited resources allowing us to meet only minimum standards, or occasionally completely hindering ability to complete jobs. Limited, almost non-existent upward mobility depending again on department. No acknowledgement or incentive for lower level employees. High employee turnover and no recourse for dealing with employee complaints.
Experience will differ between departments and locations.
ConsBad Management, No Accountability
Questions and answers about Whole Foods Market
If you were to leave Whole Foods Market, what would be the reason?
Asked Jun. 27, 2018
The management is poor, lots of favouritism group are Very cliquey.
Job assignment is not well distributed, long hours and repetitiveness overall it’s pretty tame.
stay away if you value your health.
Answered Nov. 25, 2019
Answered Jun. 23, 2019
How long does it take to get hired from start to finish at Whole Foods Market? What are the steps along the way?
Asked Mar. 5, 2018
I applied online about 4 days before i got a call for an interview for that day. I got there, the supervisor asked me about my hours, and some situations and people ive encountered in my old jobs, then he left to talk to his manager for a while, came back and hired me on the spot.
Answered Jul. 25, 2019
I was to be hired the interview had told me this they just had to check my references unfortunately they called the company In Which doesn’t give references. I had given them my managers personal number which I told them the reason. I was looking so forward to working with wholefoods. I received a very unprofessional message back from one of the team members.
Answered Aug. 28, 2018
What are the working hours at Whole Foods Market?
Asked Jul. 18, 2017
A lot, like 38-40
Answered Mar. 2, 2020
4pm to 10pm
Answered Dec. 11, 2018
Does Whole Foods Market allow for flexible working hours? Or are the hours set?
Asked Jan. 23, 2019
Yes! They are inn for flex hour and same thing with perm hour. Why do you ask anyways? Are you going to apply??? Then make up your mind... Go online then apply...