Working at YWCA: Company Overview and Reviews in Canada

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YWCA
4.0
219 reviews
YWCA, CA Ratings
4.0
Average rating of 219 reviews on Indeed
3.9Work-life balance
3.5Pay & benefits
3.4Job security & advancement
3.7Management
3.9Culture
Headquarters
Washington, DC
Employees
1,001 to 5,000
Revenue
Unknown
Industry
Organization

Popular jobs at YWCA in Canada

 Average salarySalary range
63 salaries reported
$22.26
per hour
$11.10-$33.40
11 salaries reported
$21.08
per hour
$10.50-$31.65
5 salaries reported
$22.19
per hour
$11.05-$33.30
10 salaries reported
$20.32
per hour
$10.15-$33.75
17 salaries reported
$19.98
per hour
$10.15-$30.00
Salary satisfaction
65%
Of the employees are satisfied about their pay, in Canada
Based on 466 reviews

YWCA reviews

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CoordinatorJunior Camp CounselorJunior CounselorJunior Counselor02Junior Staff NurseKids place Kindergarten TeacherKitchen AideLEAD ADVOCATE WOMENLandscape TechnicianLead AssociateLead CookLead Generation SpecialistLead HandLead MaintenanceLead Teacher's absenceLead TechnicianLearning and Development InternLegal ManagerLine OperatorLoss Prevention OfficerLévisMHIDD StaffMaintenance AssistantMaintenance DirectorMany RolesMarketing ManagerMathematics TeacherMedical AdvocateMedical SpecialistMedication ManagerMembership CoordinatorMembership DirectorMental Health Case ManagerMerchandiserMft TraineeMiscellaneousMltMonitoring SpecialistMoverMultiple Positions.NashvilleNorth street leadNursery WorkerNursing AssistantObserverOffice AideOffice AssistanceOffice CoordinatorOffice SecretaryOperations AssociateOperations ManagerOperations SupervisorOperatorOrganisateur Communautaire/Community Organizers (H/F)Orientation LeaderOutreach ManagerParaprofessionalParent EducatorParticipantPawnPayroll 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MarketingVice PresidentVolunteer CoachVolunteer ReceptionistWellness CoordinatorWellness DirectorWomen's Health ManagerWomen’s AdvocateWomen’s advocateWork-Study StudentWorker 1YCARE STAFFYDSYWCA DaytonYWCA HeadYWCA SASS AdvocateYWCA our houseYoga InstructorYouth AdvocateYouth Development ProfessionalYouth SpecialistYouth program aidassist peoplebabcafe inchargeccscentre leaderchildrens centerexamplemainteanceparents, and staffuntitled教學助理전도사
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Overall reviews at YWCA

5.0
Women's Advocate | Niagara Falls, ON | Mar 24, 2014
The work environment at the YWCA is professional but laid back and friendly. It is fast paced and challenging but rewarding all at the same time.
A typical day at work involves a lot of client interaction, one on one discussions, advocating for their needs to outside organizations, and generally doing what I can to move our clients forward so they may live happy and comfortably outside the YWCA. Through the day I administer their medications as they are kept in the office to ensure that they are taken consistently and safely. I notate the daily events for each individual client, complete room checks/searches, complete intake processes, or discharge processes, and bag checks. I am also responsible for completing any warning procedures and behavioural contracts for guests who behave outside the guidelines. One of the hardest parts about my job is being able to separate myself, and turn off my emotions and that need to save the world so that I can empower the client to realize their own potential through solution focus therapy. It's hard to not cry along with them when they are opening up to me but I realize I cannot help them if I react on my emotions instead of my professional instinct and knowledge base. The best part about my job is when I have successfully broken through the barriers and made even the slightest difference in the lives of my clients. Knowing that I brought a smile to a face that was drowning in tears makes all the difficulties of my job worth while. At the YWCA I'm usually one of the only staff on during my shift. There are at times Offsite Team Leaders and the Operations Manager in
Prosaccess to training sessions to enhance my knowledge base
Conslong shifts
5.0
Lifeguard | Fallis, AB | Dec 16, 2017
A rewarding experience with incredible management and staff.
A Typical day at work is 7:30am to 10:30pm at the summer camp. The hours are long, but it doesn't even feel like you're working. From start to finish you spend your day with children, and creating a magical experience at camp for them. You will run activities for the kids like zip-lining, stand up paddle boarding, canoeing, fire building, and many more. For adults its like being a kid again getting to do all these things, but also watching the kids have the time of their lives doing them is the best part. So the long hours aren't so long. You would work Sunday nights to Friday afternoons, where you would get scheduled breaks and time to yourself. The Management team is by far the most supportive and friendly team you could ask for. They will treat you like family, and make you want to push, to be the best version of yourself. The hardest part of the job will change for every person. Whether it's the long days, or always having to be in a positive mood, even during the rainy days. Or maybe it's the homesick kid that won't go to sleep, or a child who has trouble behaving. Regardless, the management team will help you to solve the problem. I've learnt a lot working there, its a once in a life time experience and everyones journey is different, I would recommend working there for self exploration, finding your strengths and weaknesses, and finding out what you are capable of.
ProsFull accommodation during the week, unless you are from abroad then for the time you are working. physical activity, out in nature
Conslong hours, occasionally cold weather
5.0
Executive Administrative Assistant | Calgary, AB | Jul 24, 2012
A place of strong values and teamwork, striving to help women faced with adversity.
- A typical day of work would consist of administrative support to the Manager of Housing, in addition, to all of the case managers, and also support to residents of the Mary Dover House. - The greatest lesson learned at this position was that even the smallest group of people can make a significant impact on creating change in the community. The position brought many challenges as I was exposed to an environment which focused on providing a transitional housing program for women faced with adversity. Therefore, there was high exposure to women dealing with addictions/mental health/domestic abuse situations. However, I handled all matters with a high level of compassion and sensitivity. A truly rewarding position. -Management was very professional, yet had an open door policy. Very supportive and great to work for. -Co-workers were very warm and friendly. Everyone worked together as a team. - The most difficult aspect of the job was hearing the womens stories as to why they were utilizing our transitional housing program. Majority of the women were living in very difficult situations. - The most enjoyable part of this position was being able to go home knowing that each day I was a part of a team that impacted the future of womens lives for the better.
Prosflexible work place, positive energy in the work environment, group lunches.
Conslower pay due to being in the non-profit sector.
2.0
| Lethbridge, AB | May 22, 2021
Once a great place to work
The YWCA was once a place I was excited to be a part of that had an excellent team environment and the work was fulfilling and engaging. Some culture shift and office politics had been making it a less nice workplace over the years, but the current regime has scrubbed out the good and left only confusion from negligible communication and sudden inexplicable changes seemingly made on a whim. The workplace culture has gone from being open and free communication to a need-to-know system where it would seem that nobody needs to know anything making it stressful at best. The most enjoyable part of the job was helping community members and clients to make meaningful improvements in their lives. The hardest part of the job was keeping up with changes that weren't communicated well and decisions that put staff at risk such as encouraging us not to call police if we needed help and not to report clients for assault or engaging in other unlawful practices.
ProsThe benefits were decent.
ConsPoor leadership led to a sense of nothing being important, jobs would seem urgent one day and then once completed would never even be looked at.
3.0
Support Worker | Calgary, AB | Mar 24, 2019
People don't quit because of the work, they quit because of management.
The work, the co-workers, and the clients make this job great. Management in housing is horrific. No advancement opportunities for people who have been working here for years, and no respect for the workers who have feedback or suggest changes. Feedback about clients is never heard by management, and usually passed on and ignored. Concerns about the workplace are also shunned and feedback is shut down if brought up. Management refuses to hire for empty positions due to "not meeting qualifications" but pays way too low for the qualifications they expect. The hardest part is not being able to do the best job you can because of management not listening to front-line workers or client issues, and not receiving any support from management when providing feedback or dealing with hard client issues. The most enjoyable part is helping clients, hearing their stories and knowing you are doing good for people, and having support from fellow co-workers despite not having managements.
ProsAmazing work, supportive co-workers
ConsManagement, no benefits for relief workers
1.0
| Lethbridge, AB | Mar 3, 2021
Its alright
The YWCA itself has a good foundation, i believe it could be a great place to work if there are some major overhauls. Management for the most part is completely unapproachable. There is maybe one or two managers that don't jump down your throat or make life a living nightmare while working there if you try to make suggestions or just need to talk. They say that they are good for "empowering women" and promoting from within, but alas that is also a misconception. I was told 5 times that I was "next in line" for promotions, yet they hired other off of the street that had less experience then me but stated that "you just don't have enough program experience" only to find out that the people they hired were friends of the managers / had less experience then i did. Residents are out of control and you fear for your safety most days, and honestly its just an awful place to work. the pay was good, and benefits were great, but the stress and anxiety that this job put me under is not worth that kind pay honestly.
Prosfood sometimes, good benefits, most staff is nice
ConsManagement, hours, stress and anxiety levels
5.0
Volunteer | Kingston, ON | May 6, 2015
Fun, friendly environment. Provided a safe space for staff and guests
A typical day at work would include setting up the meeting space for the Girl's and preparing snacks in order to have a lengthy discussion on what we as a community can do to increase feminism and raise awareness for violence against women. From this experience, I was able to learn many leadership, team building, and communication skills from various workshops provided by the center. The management and coworkers were all friendly and approachable making the work space safe and fun. The hardest part of the job would be staying focused on the task and not veering too far off topic. This occurred often as many topics discussed were related to other more heated discussions. To prevent this we often assigned someone in charge of keeping the group on topic. The most enjoyable part of the job would be being able to work with your close friends. As well, being invited to many events such as the Women's of Distinctions Awards, workshops, flash mobs and poetry slams was truly an inspiring part of the job.
5.0
Woman's Advocate | Niagara Falls, ON | Oct 23, 2017
working to help improve the lives of women and children
The YWCA is a shelter for women , primarily coming from an abusive home environment. A typical day at work involved intake of guests , including registration. Meal preparation, general cleaning and maintenance and cleaning of rooms and general areas and providing support and counselling to those in need. The management at the time of my employment there was wonderful. She really sincerely cared about helping the women who came into the shelter. The hardest part of the job was trying to assist these women and children without becoming personally involved or attached. Often times these families would be with us for months so it was sometimes hard to not become personally invested in them. The most enjoyable part of the job was watching them gain their composure and strength and getting back on their feet again , finding new accomodations and starting a new life for themselves, and sometimes their children.
ProsFeeling like you made a difference in someone else's life
ConsEarly burnout.
5.0
Member Services Representative | Vancouver, BC | May 2, 2016
Awesome place to work, wonderful staff and amazing management. It brings me great pride to say that I work for an organization that gives so much back
Working for the YWCA of Metro Vancouver brings me great pride. I am able to give back to the public and support such a strong and giving organization. Working within Heath and wellness ables balance and growth.  Generated staffing leads through cold calling, candidate interviews and follow ups with existing clients  Effectively screened candidates through interview process  Conducted job fit analysis with clients to ensure long-term retention of candidates  Completed criminal background checks and reference calls for potential candidates  Maintained an ongoing relationship with placed candidates to ensure job satisfaction and career growth  Conducted onsite visits for effective handoffs, and follow ups especially when onboarding new clients and candidates
ProsCompany, people
ConsNot a lot of opportunity to move up because there is not a lot of turn over
5.0
Swim Instructor | Ottawa, ON | Feb 17, 2015
Very enjoyable work environment with great people.
A typical day at work would consist of me guarding the pool or teaching swimming lessons to young children. I've learned a lot about conflict resolution from addressing public relations concerns that the members may have, or resolving any problems caused between children in my class. My favourite part of the job was the community that exists at the YMCA. The staff and patrons of the pool have always been extremely welcoming and accepting to everyone, which creates a very healthy work environment. I sometimes found myself excited to go to work. The hardest part of the job is teaching lessons. Most lessons go smoothly, but it becomes hard when you have a large class, or one or more disruptive children. Having children of multiple different skill and confidence levels in one class also happens quite frequently, but all this has helped me make quick decisions and adapt based on different situations.
ProsFree membership
5.0
Program Coordinator | Sumter, SC | Jan 12, 2014
Productive!
A typical day at the YWCA of the Upper Lowlands, Inc. busy. I learned a board range of sexual assault and domestic violence preventions. Responded to victims of violence and their family members. Conducted interviews with clients, administer assessment questionnaires. Provided training to individuals at risk for child abuse, child neglect, parent skills and maltreatment. Give information/explains the YWCA assault and prevention program services, requirement, policies and procedures: and obtains pertinent biopsychosocial history and other serious information to be incorporated in the file as background information for planning services needed. Conducted and document interviews and evaluates the relevance of information collected from the client to determine the problem. Make a tentative conclusion for appropriate referral sources; prepares case folders, and incorporate notes and appropriate forms in the folders. Maintain confidential files on clients in the sexual and domestic program. Provided basic counseling service to clients and enter client data and related information into the assault database. Participate with the Sexual Assault and Domestic Violence committee in developing and implementing outreach/prevention resources and referrals, and treatment programs for individuals, families, and groups needing assistance with family problems and issues. Planned support activities for groups. Obtained, complied, maintained and prepares a variety of reports utilizing several f
ProsFree health and life insurance.
5.0
Senior Instructor | Milwaukee, WI | Mar 11, 2015
2002 to 2013 was excellent New manager 2014 unsatisfied re me.
I arrived at 7:30 am. The lab was open to students from 8:00 am until 4:00 PM on a free-flow basis. We did not have students on Friday. Instruction in basic math including simple algebra and geometry and reading was on a one-to-one basis. In addition to instructing individual students at my desk between student contacts I maintained customer files, updated the spreadsheet that I had created for demographic data and students TABE test results and progress. I also scheduled up to a 120 students for their GED tests at out testing sites. I checked them in before each of the six testing sessions. I introduced a 'walk-in' policy permitting non-schooled students to take the place of 'no-shows' after I verified their eligibility to take the appropriate GED tests. I had a very good relationship with the lab manager/director. She was very receptive to my suggestions for improving service to thee students. I was very happy with the YWCA organization and proud to be associated with it. Two co-workers and I were situated within arms reach of each other and thus were able to serve multiple students who could be served by any of us. We served an average of about 60 students each day ranging from 40 to over 100. The hardest part of the job was the unscheduled free-flow of users of the lab. There could be a handful of students at one time and a full lab of over 30 students at other. The most enjoyable part of the job was the 'aha' moment when the student realized that they could understa
3.0
Environmental Health and Safety Specialist | Pine Lawn, MO | Jun 27, 2015
Great intentions, terrible execution.
At the "Y" they help families by providing necessary resources, items, discounted child care etc. They care givers/teachers are there to equip the children with the tools they'll need for mental, emotional/social, behavioral, and physical growth. I have learned a lot in my time at the YWCA, some good, others not so good. Management and "Legal" as my supervisor likes to call it, demand A LOT from the teachers, paperwork, screenings, visiting the homes of the students, health checks, lesson planning, files that are up to date, brushing the children's teeth, cleaning the rooms, sanitizing the room, toys, and washing the bed linens, monitoring parents as they sign their child in and out for the day to make sure that their time matches with the scanned time on the computer (which runs slow and sometimes has no wi-fi signal). On top of that...yes you have to teach your children, classroom activities, one person on the floor at all times with the children, one person up, changing diapers, washing hands after EVERY change of activity or diaper change or meal or outside time or when they wipe their noses, or if they slob, or if they put their hands in their mouths...Most of this is common sense, no complaints, but when you are being watched by your supervisor who instead of coming into your classroom to observe or help or ask how things could be made a little easier, she watches you via camera and calls to ask why the child just stood up in the chair or the children need to stop runni
ProsIf you love working with kids, the kids are the PRO, I hear the health benefits are good but I use my husbands
ConsWork load, management, morale, pay
4.0
Membership Director | San Jose, CA | Jul 18, 2020
Extremely fun, challenging at times, pushes you to your limit in a good way if you have a good supervisor
I was with the Y for one year exactly. Unfortunately my position across the association was eliminated because of budgeting concerns due to the Coronavirus. However, during my time with the Y as a Membership Director, I was challenged, met dozens of very friendly staff and hundreds of members. I was one of the folks who actually enjoyed all of the trainings they provide, such as Intro to Leading Others, Intro to Listen First, etc. because it was an opportunity to network with others in similar positions around your geographic location, hear new perspectives and dive deep into how to be customer-centric, welcoming and really just be your best self. However, some colleagues saw these trainings as a waste of time. I think if you have a good attitude going into the trainings, then you will get the most out of them. If you get the chance to participate in Principles and Practices (if they still hold these trainings post-coronavirus) I HIGHLY recommend you attend- both for the experience and the knowledge. Although I was salaried and could try to balance longer days with shorter ones, work hours were definitely more than 40/week. However, the colleagues I supervised, my directors and my supervisor were absolutely enjoyable to be around and I learned very valuable career lessons every day. I think your management team and colleagues can make or break your experience with the Y. Sometimes there is a lack of action to resolve problems, but if you have a supervisor who can see the bi
ProsAmazing staff, amazing members, great training opportunities, occasional free extra food from catered board meetings, fun environment, rewarding to know the positive impact you're making on other's lives, some travel opportunities
ConsLong hours if exempt, pay, not pandemic proof, CEO often very disconnected from operations/problems onsite
2.0
Legal Advocate | Glendale, CA | Oct 18, 2020
Failed so many people during COVID
I was hired during the peak of the pandemic as a legal assistant. I went in so excited yet hesitant because of COVID. Initially I was impressed by the precautions that management and maintenance took to keep the workplace clean. However, I quickly realized that it was all for appearances. Within a few weeks of me working there, we had a workplace lunch where everyone sat, ate, and spoke without their masks on. No one in the workplace got any form of COVID screening or testing. Then I realized that administration, maintenance, and reception did not care at all about wearing their mask, they just told others to do it. One day, I saw a coworker HUG a participant and it was in front of her supervisor. What was worse to me was the excuses that administration made for my supervisor. My supervisor was nervous wreck who provoked anxiety and worry around everyone she came into contact with. My schedule was really unpredictable and when my family member was hospitalized, my supervisor was compassionate at first until she needed something done. Even worse is that she was extremely unprofessional around participants. We work with SURVIVORS OF VIOLENCE!!! Yet she threw a ton of jargon and mixed messages at our participants. When I asked for support from admin., I got laid off. They basically told me that they don't have the resources to keep me and train me on family law and that they weren't going to "get rid of" my supervisor. They know she's a hot mess but they made excuses for her.
ProsDiversity, great leadership, supportive culture, friendly environment
ConsUnprofessional
1.0
Shelter Advocate | Oklahoma City, OK | Dec 5, 2019
Demeaning and hypocritical
This job was a "dream job" that I wanted to invest my time in. I believe in the core values of the YWCA itself (empowering women and eliminating racism). When I got the job (and I was paid upon my education level and experience- fairly) there was a profound lack of cohesion and professionalism (despite all of the employees hired having BA or BS degrees in the field most conducive to this community). The expectation of what one can do and what is reasonable (such as cleaning several apartments by oneself while others do not do their share of the work) is completely unbalanced. The other red flag when I began working at this facility was the inability to keep employees, once I became of aware of the exclusionary group of people who picked on people and fired them because they did not like them (all the while favoring others and allowing them to not work or come in late on shifts- while penalizing other staff who do the same). This type of inappropriate behavior was noticed the first month I worked (3 employees were hired on and quit at the same time I left. One lady left after two days of shelter training). Please understand I worked with very hard workers who were trained improperly and then were fired because they did not do the job well??? This was truly contributory to the clique who run the YWCA shelter. I am not a disgruntled worker I am a behooved worker; it saddens me that people who run a company who want women to succeed would not follow the basic premise of th
1.0
Teacher | Buffalo, NY | Apr 10, 2015
Not a good place to work at.
Worked at YWCA in Buffalo, NY. Staff is very untrained. Teacher position requires teachers to be degreed. But teacher aides are playing the roles of teachers. Toys are very un educational. In one room the toys are dirty, old, missing pieces, or broken. Ant infestation in toddler room, mouse was seen. Worker pushed toddler in chair, toddler teared up. The same worker yelled at another preschooler when he touched the infant toys, not knowing he could not play with them. The child got scared and started crying. Workers seem to care about who has the most decorated door. Breakfast, and snack menus are misleading. The children were only served lunch. Children eat bran cereal, instead if cereal geared for children. Vent in gym left hanging without regards to children's safety. Director and assistant director let workers mingle out in the hallway for hours past their break time. Rooms left out of ratio. Director and assistant director knew about this and failed numerous times to send someone in. Staff member told teacher "if we can't find anyone to come in your room when your out of ratio, then there's nothing we can do about it". This is a violation. It's called a ratio for a reason. Staff seem very uneducated. Lesson plans are seldom planned. It was reported that a worker used the same changing paper and gloves to change the toddlers. Assistant director did not seem upset about this. Parent was upset over the fact her da
3.0
Service Coordinator | Start, LA | May 26, 2018
A small organization with the potential of expansion throughout the county.
For a small organization, the YWCA of Greater Miami, gives their employees what they are able to provide for the workers. The organization has the potential to expand and become one of Miami-Dade County' premier non-profit institutions. At the time I worked for YWCA, their strength was the unity among staff and administration. They took into consideration the importance of recognizing the workers. They celebrated special events and holidays as a unit and at center level. They took time to applaud the good work of the employees, and let the community know how the staff had contributed to betterment of the organization, The harder part of the job was to understand that there was not much growth within the organization and that an employee could not get an increase in salary because there was no room for growth. The YWCA mission of Eliminating Racism Empowering Women is a great challenge in our community and it is an uphill battle considering the diversity of our county. There is true melting pot with a variety of customs and traditions brought in with every citizen/resident blending with the already groups that have live in Miami-Dade County for two to three generations. The most enjoyable part of working for the YWCA is serving the communities and being able to help others help themselves. this is an organization that needs help from the local, state, federal government and the local businesses to expand and reach out the entire county.
ProsStaff recognition, family oriented
ConsReduced budget, weak human resorurces unit, lack of training.

Questions and answers about YWCA

What is the company culture at YWCA of Edmonton?
Asked Aug 12, 2017
They are arrogant, rude, and they will bully any employee they want and they get away with it.
Answered Sept 17, 2019
Bullying, No upper management support
Answered Apr 25, 2018
How long the hiring process take?
Asked May 7, 2019
1 week. It's so short because there is such a high turnover rate and they are always desperate to hire new employees.
Answered Jan 7, 2022
1 week. It's so short because there is such a high turnover rate and they are always desperate to hire new employees to abuse.
Answered Dec 31, 2021
What are the perks offered by YWCA of Edmonton?
Asked Aug 12, 2017
None Aboustly zero!
Answered Apr 14, 2018
There really are no added perks
Answered Dec 23, 2017
What is the interview process like?
Asked Jun 6, 2017
Very intense, and on their time - you will be asked to jump for them, and become 'cultured' into their values, yet they disrespect candidates left right and centre. You will be bullied in the interview, and if you do not provide references from managers (even if you have never had a manager) then they won't even look at you - the YMCAs human resources policies are so outdated as a reference is nothing today (it means nothing if you provide a managers reference from 10 years ago...and ya, they force you to give them 3 management references).
Answered Sept 17, 2019
Relaxed worked there before
Answered Sept 16, 2019
How has YWCA responded to the COVID-19 outbreak?
Asked Dec 31, 2021
We make to clean as much as possible and we also use our full PPE.
Answered May 4, 2022
Not well. They have signs up saying that masks are mandatory and you will be told to wear one; this does not ever happen unless there is a suspected outbreak. Even then, it still does not happen. It's impossible to adequately isolate participants. Those required to be in isolation simply refuse to do so and walk around the building freely. The staff are told to "pick their battles" regarding this, and this just results in everyone in the building getting sick. Management does not seem to care one bit about the health and safety of their staff, and their participants. The staff never wear their masks properly either.
Answered Jan 7, 2022