sales consultant

conseiller de vente

server

reservation agent

cook

Accor

I enjoyed my time with the company for the most part. However it is a call center, so the micromanaging gets old quick. If you have worked in a call center before you will understand what I mean. Senior management was always nice, and pleasant to deal with. However with that said immediate manager was a micromanage to the max.

That aside, the system issues that though not every day were frequent enough to be the main reason I left. There was always work around, half the time those work around had issues. 

The new system for Accor though we were told how wonderful it was, it all to often had issues and was unreliable.

The company as a hole is good, they pay well and if your looking for steady work and a good company overall then this is a pretty good one. Just be ready to work weekends, late nights and on holidays expect for the first year to work 3am or later. Compared to your regular shift which is 9 or 10 pm. You need to commit to this job, don't have plans outside your job. With a bidding system you will have shifts changes monthly.

Was very happy to get a job here, felt great for the first few weeks. Then both my managers went on vacation, got tossed onto nights where i worked until midnight, and was back at 6 in the morning. barely survived those shifts, had another one coming up. That was the end of my time at Fairmont..... I really wish i was hired into a different department.. People were amazing (except most managers, assistant ones were cool). HR was wonderful as well, great people. I feel the department i got hired by did not have it's bearing together, logistically it was a mess. We had no ways of communicating other than WhatsApp. Our radios were pretty much useless. Lastly the training was not taken seriously at all before the busy season. A majority of my training was napping or playing on my phone in the Chattery (great couches though...)/ I feel as if i was hired as a fall person for the people taking vacation time. At least let the person know next time, and try to give at least 8 hours between shifts... BC labour board would have an aneurysm over this.

- Hotel representative for corporate and leisure clients for two different hotel chains within Accor 
 - Conducted/attended hotel site visits, fam-trips, client/corporate events, sales meetings
 - Worked closely with travel agents to promote hotel indirectly to clients
 - Welcomed clients and guests to large hotel functions (i.e. Christmas parties)
 - Cross-selling between both hotels and across the Accor group to ensure clients need are met
 - Maintained existing and created new relationships with corporate and leisure clients 
 - Assisted in rate negotiations for corporate, individual and conference clients
 - Created contracts, filled in “RFP’s”, updated websites with hotel information and photos
 - Active member of “Better Bankside” (a networking collective group which promotes the Bankside area of London)
- Dealt with customer concerns professionally and effectively

I just love working here!! 
Management and coworkers are extremely supportive and cool. They have lot of innovative bonuses to the employees but tips are less! Working hours depend on business needs but the management tries their best to keep a set schedule and constant work hours! 
Payment is at par with local industry standards and employees get free parking in downtown Vancouver! They have very good work culture and there is always work to do so you will never get bored!
All in all, a great place to work and build our career in hospitality!

What I thought was going to be a great job, turned out I was required to learn another role before taking on the job I signed up for.
Facilitator was really good. However, the training program was difficult. If you fall behind the learning process (the job I didnt even apply for), they pull you aside and let you know that perhaps the job isn't for you. The turnover seems to be pretty high. After I was let go, I learned there were 2 other people quit or were let go.
All I can say is be prepared for vigouris training with a very difficult program to learn. And if you don't "catch on" quickly, be ready to be let go or basically force you to resign. Very disappointing experience to say the least. 

I was a summer student at Accor's Global Reservation Center summer of 2018 and loved every second. I felt like a valued team member and they treated all of us so well. It was a truly lovely work environment with organized management and excellent training team. 
I really enjoyed selling hotel rooms and learning all about the thousands of hotels Accor has globally. They have ample opportunity to develop your career. 
Truly a great place to work. The only thing I would say is a con is that those just starting out dont get the best hours. I as a summer student typically worked evenings, but regular employees worked overnight. I can imagine that wouldn't be easy. 
Overall though I had a great experience.

I started work at Accor last year when a male friend referred me to this job as a waitress. After a few months of working there, I was a bit worried if there was any salary difference as there were some colleagues warning me of the companys paying system, so I asked my close friend about his salary and I discovered that there werent any gender paygap despite rumours in the workplace. The only downside i can think of is the long and tiring hours of work, which makes it fastpaced.

A typical day would start by connecting with the guests in the best possible manner providing them wonderful guest experience throughout the call. Moreover, the best thing is that you are allowed to do conversation without any scripts, in a conversation with our wonderful guests connect from your heart or be a "Heartist" that is what company's vision is. Management is very supportive and helpful, they always provide all the kind of help, skills, and training an individual needs at any point of time. Colleagues really support each other in every possible manner and that what makes the atmosphere at work enjoyable and more focused towards the mission of the company.     

I am currently on training in this company and I could say that they have an awesome training plan for their new hires. The management and the whole team were so warm and very welcoming. They will guide you throughout the learning process, as is it takes time to learn the system, yet you would not feel any pressure. I admire most of them especially the ones who stayed in the company more than 10years. You could tell why they stayed at this workplace for the longest time because they treat each other as a family. I would certainly recommend this job and looking forward to grow and learn more here.

save penny is top priority. the GM let F&B manager run kitchen ( who has 0 kitchen back ground) they absolutely knows nothing about how kitchen operate but they have to do inventory and schedule. they will put only 1 person online and one dish washer with 100 reservation in the restaurant or 2 cooks to prepare the 200 people banqueted function.the HR head does nothing helping employee but comingto kitchen constantly asking to cut budget on staffing. people. do not be fool by the good union benefit and well pay. this place will drain your life away. they have the biggest staff in hotel that I have ever seen

Top Job Titles	Average salary
Sales consultant 65 salaries reported	$20.80 per hour
Conseiller de vente 62 salaries reported	$20.67 per hour
Server 42 salaries reported	$19.18 per hour
Reservation agent 8 salaries reported	$21.78 per hour
Cook 28 salaries reported	$26.24 per hour

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