Active Care Management

Never a dull moment with this company. Being able to adapt, learn quickly, and remain composed during crisis situations, are skills I used on a day to day basis. As a front line staff, I worked with some of the most high risk youth in this province - we were very busy, our managers seemed TEN times busier, upper management even more high stress. I personally enjoyed the fast paced environment and diversity of the youth. Front line youth workers are given a variety of resources to work at, scheduling does their best to place people based on youth needs and staff’s own preference. No union, which is great, no extra fees.The company grew hard and fast, managers were tasked to train employees themselves because the company hires individuals with one year experience etc.  Pay is great considering you don’t need a degree to get a job here. I was given the chance to work with these youth and now turned this opportunity into a career path. Honestly, this job is difficult because the clients are so vulnerable, the stress is not for everyone, but end of the day .. I’ve never felt more rewarded in my life. Highly recommend!

This company pays you a laughable wage and expects the world from you. They are constantly changing and adding to your responsibilities and moving employees to new departments. Forget trying to advance within the company, regardless of how hard you work, it’s all about who you know here and how long you’ve worked here to keep you happy. Higher up positions always go to an outside hire because the experience you will get at this company is worthless and does not translate to professional positions or positions outside of the organization. Please don’t waste your time with this company - I am stuck here with no opportunities and wish I had never taken this job. 

They love to talk about how it's "about the person" but will always prioritize the money. Management does not respect employees or even seem to value them as human beings with opinions. Pay is absurdly low for the extreme stress caused by any positions where you communicate with the client directly. Upper management was told that company wide our salaries are not appropriate for the work we do, yet no action was taken. Same for transparency, they promised to do better and then did nothing. 
Do not expect anyone to ever care about you or your mental health.

Working with youth was very enjoyable.
 I fully enjoyed my job with youth and support staff. Management above  was at times a bit confusing. 

The company has been around for over 25 years. When I first started we had fewer group homes. With in the year we went from 10- 25+ home across BC. 

I feel the office environment could work on work ethic, kindness, thanking staff for their job well done. 

I gave many compliments to my support staff. I find praise goes along ways.

You do get good practical experience in any department you work in however workload to pay is severely out of balance. The hours are steady and sometimes overtime is available but they typically ask you to bank that time off rather than pay you it.  Advancement is rare and in most cases not even worth the minor bump in salary.

I worked at ACM for a while. This place is the definition of a toxic environment. Selected employees only advance in the company, and for that to happen, you have to be part of inner circles and cliques. Hard working employees get nowhere at ACM and are not appreciated any any way. Pay is minimal for the amount of work and the schedule is horrible. Management is a MESS

I had the displeasure of working for this company an left after less than a yea. The manage quite obviously suffered from manic depression which needed serious treatment. She would take tuns berating people at will when in one of he depressive modes. Was a pleasure however when in manic mode.

open, sort, scan and upload physical mail documents
read, upload and respond to client's emails and/or faxes
make phone calls to clients and other insurance companies
filing all necessary documents received in office
using the mail postage machine & sending out couriers

Management really tries to sell it in the hiring and training process. Once your on the phones you soon realize why they provide counselling and why there is a high turn over rate. There isn’t even sufficient parking for 80 percent of the staff.

Terrible atmosphere. Very few enjoy their job, so everyone is negative. Managers are on a power trip. Rules change day to day. No one notices when you go the extra mile, but notice immediately if something is missed. Great job if you're an butt kisser. Worst job I ever had!

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