safety specialist

customer service representative

supervisor

housekeeper

cleaner

Airbnb

This is a wholesome place to work that remains fun/dynamic if you take the time to participate. The work is endless, but that is to be expected from any tech company...especially one that has not yet made its IPO.
The team is strong and cooperative, but above all, the culture is what it is because the CEO, Brian Chesky, is continually involved as a visionary thought-leader with a heart.

Some joke that this starry-eyed vision constitutes "drinking the Kool-Aid", but I don't think this is the kind of thing which could be faked. Especially given the company's history of going out of their way for workers at all levels, during times of crisis.

Couldn't be a better place to work.

What is the best part of working at the company?
The culture, and being part of a community that aligns with your values and goals.

What is the most stressful part about working at the company?
The lower management not trained enough to handle people. 

What is the work environment and culture like at the company?
Teamwork is highly valued, and employees are encouraged to share idea.

What is a typical day like for you at the company?
Attending meetings or team stand-ups to discuss project progress, collaborating with colleagues on various projects or initiatives, completing individual tasks or assignments, and communicating with clients and stakeholders as needed.

Airbnb have been hiring a lot of contractors during the peak seasons and then terminating the contract when they don’t need us anymore. The difference in treatment between the permanent employees and the contractors is huge. Contractors have very little or nothing of the benefits they provide to full time employees. Also they keep promising they will open permanent positions and if you are doing a good job you will probably get hired. All lies. It’s sad because I have done my best during my time working for them, represented my team in several presentations, made connections with my team, got a lot of compliments from my supervisor and still they ended my contract just because it’s how their business works.

 It  was an ok place,  got thrown into position with little training , working with management  who didn't  understand their own job description.  They threw lots of  fun little employee  perks, like free food/ cocktails  the odd time. 

 Management is hired based on friendships and alot of them did not have the  experience or  personality for the job, which  is sad because  over all the  atmosphere  was relaxed  and benefits were great. Most leads and managers were promoted because they were friends of those who did the hiring, not so much on the ability and understanding of the role. 

The company  desperately needed to bring some adults to the table to  provide structure and  leadership.

What is the best part of working at the company?
Got to meet alot of good people and I love cleaning so it was a win win for me..

What is the most stressful part about working at the company?
People would be so unkept at time was unbearable cleaning but still pushed threw n did it...



What is the work environment and culture like at the company?
Unique and fun but overwhelming as well from time to time...



What is a typical day like for you at the company?
Well I was a cleaner and was on average day cleaning anywhere from five properties once  a day up to 22 properties so very long days

The training was incredibly long, poorly organized and irrelevant to the job itself. The first few weeks you think this is too good to be true because all of the benefits bonuses etc. 

You know what they say "if it sounds too good to be true, it probably is"

The management is absolutely horrible and there is very little support. 

I have worked in a lot of different places,

This is probably the best experience I’ve ever had, going from the office space to the coworkers to work itself.

Due to covid 19 they had to fire 80% of the Montreal office, still proceeded to give us lots of time to turn ourselves around and many other things that I cannot disclose.

What is the best part of working at the company?
Airbnb is a great partner to work with and has been very rewarding.  

What is the most stressful part about working at the company?
Trusting guests that have don’t have reviews is challenging.  Having an open mind is critical in qualifying risk.  

What is the work environment and culture like at the company?
Working with Airbnb is easy as the standard operating procedures are laid out

The owner of the property unfortunately wasn't so grateful with the exceeded amount of work with little pay. Airbnb was great when we had an issue with guests, they were quick in responses and offered a photographer once you have reached Super host status for a certain amount of time. I wish I would have went through them to be paid other than the owner.

Forward thinking companies are always exciting to work with. Cultural 'Disruptive" companies are even more fun to work with.
Very thoughtful to the external community, which is rewarding. 
Over all a great place to work, if you can keep up with the speed of the day to day life.

Top Job Titles	Average salary
Safety specialist 5 salaries reported	$57,800 per year
Customer service representative 3 salaries reported	$54,667 per year
Supervisor 4 salaries reported	$75,375 per year
Housekeeper 3 salaries reported	$17.00 per hour
Cleaner 3 salaries reported	$23.17 per hour

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