data analyst

information security manager

customer care specialist

Amex Bank of Canada

Engaging with premium customers to build relationships, and delivering a positive customer experience while acquiring new customer base on PremiumCards.
- Driving business through defined channels of acquisition [Retail, Corporate, Venue-sales]
- Interface between various stake holders like the Product / World Service/T &LS to ensure fulfillment of the value proposition that will be sold to the cardmember.
- Demonstrating the highest levels of controls and compliance adherence in the sales process and in personal conduct
-Use of Influence/persuasion skills on decision making personal is the hardest part of the job.
-Successful Closing is the most enjoyable part of the job.

A typical work day at Amex is answering inbound calls to assist existing or potential clients and responding to emails daily. Amex has helped me in having exceptional customer service skills by always providing an atmosphere for education. Overall the management is supportive and my co-workers are mostly young and energetic to learn in efforts to develop within the organization.  The hardest part of my job is advancement opportunities and the most enjoyable part of my job is good compensation.

I had the privilege of working with some really strong leaders during my time with American Express. I was also afforded numerous development opportunities that helped shape me into the business leader I am today. American Express has a strong organizational culture, so there was always a good sense of belonging and I always knew what needed to be accomplished and how in order to help the company meets its objectives. A great place to work!

-Call center environment
-Great workplace to learn the banking culture
-Some great leaders and managers
-The hardest part of my job was the limited advancement opportunities in higher positions
-The most enjoying part of my job learning new skills and practicing them in a fast pace challanging environment

Great place to work. Overall fun place to work, but fast paced environment. Typical day is busy. Learned a great deal of professional customer service. Had growth opportunity to work in different departments.The most enjoyable part of the job is achieving your goals and networking with your peers and other departments.

Great company to work for. Good Salary and benefits and room for advancement.  Excellent training provided. Rewards & Recognition prizes were amazing. On occassion received free tickets to see the Leafs, Raptors & Jays play. 

I would not recommend to a friend who i truly care about. It was not a good experience for me personally. The company appears to be enticing from the outside but that was not the case.

From the beginning, your list of responsibilites seems manageable but once training is done you'll realize there are many more types of calls you need to take many of which you were never equipped to handle.

Great Company to work for! Have been in sales over 3 years. looking for something new. Can make lots of money, great work life balance, not much opportunities for career development.

A massive global oganization that can take you anyway where in the world with huge growth opportunities. They recognize hard work and delivering results.

Top Job Titles	Average salary
Data analyst 2 salaries reported	$65,000 per year
Information security manager 1 salary reported	$70,000 per year
Customer care specialist 1 salary reported	$18.00 per hour

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