service advisor

sales consultant

parts advisor

detailer

rv technician

Arbutus RV & Marine Sales Ltd.

I'm no longer employed with ArbutusRV for reasons never made clear. I worked very hard and advanced to management within 70days. I collected on 10s of thousands of outstanding debt. I earned the respect of my peers. I took what was a mess of a service department and turned it around, and once we got our head above water from 3 years of terrible management decisions, I was let go. However, my 70hr work weeks and dedication were a mistake. Absolutely no support from upper management. Nothing but drama and disrespect from heads of company. Sadly, this isn't just my opinion. After leaving the company, service managers, branch managers and employees from all positions reached out via phone and text and let me know that one person is responsible for fear mongering, and creating a toxic work place, which is the head of the company. I was then called by next in command and told not to contact anyone in the company and move on, to pretend working for Arbutus meant nothing. So, the heads of the company asked me not to continue my friendships with 27+ people. Who says that? Absolutely terrible place to work, terrible culture, zero respect. Feels like a corporation, your are just a number, not a family run business they claim to be, (no family atmosphere what's so ever). If you work here, make sure you say "yes sir", and mind your P's and Q's. Good luck.

I worked for Arbutus RV in 2013 as a salesperson and loved it. I left to take on a management position with a car dealer in the same community otherwise I would have stayed. 5 years later I was contacted about an opening in the sales department as a Branch Manager and the rest is history. A couple years after I came back on with Arbutus RV the General Manager of the company who had been with them for many years (common theme) was looking to retire. The owners of the company were lucky  enough to find their new and current GM not long after and things have been going along great since. The culture of this company is great and as an employee of Arbutus RV you feel very appreciated. We moved 5 years ago from a company that was a little behind the times and moved into the 21st century. We now have a full HR department, we've managed to enhance our RV lineup with some incredible new products while keeping with some amazing ones we already had, and Arbutus RV is looking better than ever. 
I highly reccomend Arbutus RV!!

What is the best part of working at the company?
The pay cheque hasn't bounced, yet.

What is the most stressful part about working at the company?
The most stressful part of working there is the constant unpredictability. Priorities change quickly, direction is often unclear, and what should be simple can turn into a last-minute scramble. It creates an environment where people are expected to adapt constantly without the structure or support to do their jobs properly.

What is the work environment and culture like at the company?
The culture feels deeply resistant to change. There’s a lot of talk about how things used to be, and not much openness to how things could work better now. Progress often gets treated like a problem, which makes the environment feel outdated, stubborn, and harder to work in than it should be.

The transition from 30yrs of owner Mom and Pop leadership and success has been a struggle. Currently operating  with an  aggressive top down heavy handed management style. Has a large HR department but struggles with work place culture, employee moral, and employee turn over. As with most work places that struggle in these areas one positive is that the employees band together for support. Unfortunately this creates a divide of us vs them resulting in a less than ideal culture. 

This company WAS a great place to work.  Over the past 4 years the "corporate" office has continued to grow with high rates of turn around. Leaving their service and sales staff behind. Instead of being a "family" run business and treating everyone as such, the company has chosen to focus on empty gesture HR directives, such as a cake day once a month, so they can advertise that employees are celebrated. They would rather appear to be what they ought to be.
Rose coloured glasses does nothing for the careers of the sales people who have put in time over the years only to be ignored and frankly forced out. 

I'd think twice before giving them your time and energy. 

Can happily say I have been with Arbutus RV for 15 years and counting! Been able to work with many great people over those years that I consider friends and family. Arbutus RV is a company that you can build a life around and that offer items such as, sick days, medical, dental, rrsp and will alway put the employee first. Arbutus RV is a place where you can step into an entry level position and move up into a Management role because they believe in the people they have! You will be able to meet great people and make connections along the way as our Guests are always happy to receive the excellent Sales and Service we provide for them. 

What is the best part of working at the company?
Working with a great team, and helping clients find the right travel home

What is the most stressful part about working at the company?
Location manager micro managing 

What is the work environment and culture like at the company?
Competitive, yet strive to help each other succeed

What is a typical day like for you at the company?
Arrive at location,  open trailers for viewing start making calls, emails and work with clients as they arrive. Help them in their search for the right RV trailer

Working with this company now for a number of years, I can say it is a good place to be. They treat you well, they do have certain expectations but they are fair. Management is supportive, and eager to help as needed. They do care a great deal for not only the employees but the guests. I think that if you are a person that wants a good culture and work life balance then Arbutus is the place you should want to be.  The pay is good, the benefits are ok (maybe be better but this is my opinion) They support growth. I love being part of Arbutus RV 

A great place to work, the job will push you and teach you skills that you can utilize in many other aspects outside of the job. You have the ability to be extremely successful, but your success is directly correlated to your work ethic and how much effort you infuse into your day to day tasks. 

Great Staff to work with. Management not so good. A couple of locations had to unionized to get fair pay and working environment. Offers of bonuses but most unattainable as they depend on other staff to perform. Good staff demoted or let go with no explanation. Major amount of favoritism to not so good staff (Friends) leading to good staff being overlooked. 

Top Job Titles	Average salary
Service advisor 5 salaries reported	$25.78 per hour
Sales consultant 19 salaries reported	$75,000 per year
Parts advisor 5 salaries reported	$24.84 per hour
Detailer 5 salaries reported	$24.23 per hour
Rv technician 7 salaries reported	$27.55 per hour

Working at Arbutus RV & Marine Sales Ltd.: company overview and reviews

Arbutus RV & Marine Sales Ltd.

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