information technology specialist

sales manager

it technician

helpdesk support

service manager

Audcomp

My time at Audcomp as an Account Manager Intern was an incredibly rewarding journey filled with growth, learning, and hands-on experience in client relationship management. From day one, I was welcomed into a collaborative environment where mentorship, innovation, and strategic thinking were part of the daily culture.

I had the opportunity to manage real client accounts, work cross-functionally with technical, support, and project teams, and contribute to account planning, upselling strategies, and client satisfaction initiatives. Audcomp gave me the trust and autonomy to take ownership while always having strong support when needed.

What stood out the most was the leadership's commitment to innovation and the company's 35+ year legacy of delivering IT excellence. I was involved in business reviews, roadmap discussions, and even supported contract negotiations .all experiences that will stay with me throughout my career.

If you're looking to start your journey in the tech or managed services industry, Audcomp is a place that nurtures talent and builds real capabilities. Thank you to the entire team for an unforgettable internship!

The biggest shock is knowingthis company has been in business for 35 years. I truly do not know how. There is no official procedures, nothing. Nobody is allowed to do anything without running it all the way up to the top like there is no structure or organization whatsoever. 

One time they called a company wide meeting because 1 person left a cardboard box on a counter for 10 minutes (they were moving another box and put it down). Several hour long meeting where we talked about the definition of furniture. 

Typical day is hard to define beacuse every day is different, but mostly its helpdesk for small companies in the area, some are further away like toronto. The clients are usually very nice.

Hardest part of the job is definitely the internal politics and lack of professionalism from the management team in general.

Most enjoyable is coworkers and my manager, happy to report despite all the problems I may have with the company my manager has been excellent and by far the best manager I have ever had. 

Working at Audcomp offers a dynamic and growth-oriented environment where no two days are alike. I’ve learned to manage complex IT challenges, enhance client communication, and deliver efficient solutions under pressure. The management is approachable, supportive, and focused on professional development, while the culture emphasizes teamwork, respect, and a shared commitment to excellence. Balancing multiple priorities can be challenging, but it builds resilience and problem-solving skills. The most rewarding part is seeing the tangible impact of your work, restoring systems, improving efficiency, and supporting clients’ success. Being part of a company with nearly 40 years of legacy in Managed IT Services and Cybersecurity makes every achievement meaningful and fulfilling.

I've never worked somewhere this bad before and I've worked lots of minimum wage entry level jobs. Very disorganized company. Most meetings are held "AT-HOCK" without any announcement or time to prepare, and they can last for hours, repeating the same things but never making any plans to implement the things discussed. 

There is favouritism for sure. There is an "inner circle" of people who have been there for 10 years or more, and basically have never worked in a real company. They all stick together and keep all the clients and money for themselves, it's the reason why they can't get any other people to stick around very long. 

A typical day involved troubleshooting hardware and software issues, assisting clients onsite, and ensuring smooth network operations. I learned strong problem-solving, communication, and time-management skills. Management was supportive and approachable, and the workplace culture encouraged teamwork and growth. The hardest part was handling multiple urgent tickets at once, but the most enjoyable part was resolving complex issues and seeing immediate client satisfaction.

*High energy work environment for COO, because he loves to micro manage, from cleaners to Managers. 

*Interesting projects that change regularly enough so you don’t get bored – You will be working on 30 different Projects at the same time because COO feels that I am fully utilized, so he would not hire. 

*Intelligent and helpful coworkers - Use to be till they all quit, especially service manager now the whole department is debacle. 

*Plenty of support from management – Only for sales management, they love to fluff each other. 

*Competitive salary – It’s not and that is one of the reasons, I am looking for other opportunities. 

*Full benefits –30% of your pay check. 

*Regular hours – nope it’s not. Regular hours are 2080 hours a year. AudiComp (Audcomp) regular hours are 2145. 

The job is IT support, helpdesk job. However, you won't be doing normal helpdesk things . All of the senior techs left so you will be doing EVERYTHING. I would say its good experience but the problem is there is nobody who can help you because nobody has been here for more than 6 months. So expect to deal with mad customers daily, problems you can't solve and have nobody to help yuo. Everyone is in over there heads, even the manager is doing tech work all day and even after work hours too. 

My experience working here was stressful, This company is purely into sales and wants the service team to work as a salesperson. Most of the clients are still using on-premise hardware, old technologies and Audcomp just wants them to use the hardware so they can sell hardware and earn more profit from it. Management is too much into staff's. Not providing enough time to diagnose the issue, and collaborate with other employees to resolve the issue. They still do not know how MSP employees work as a team and grow their technical abilities.

The job is very stressful and demanding, but it is due to the organizations unwillingness to hire competent employees. Work life balance is the worst I have ever seen. It was so bad it impacted my health. Working a normal day will only cause peers to pile on more work and expectations until you are either forced or shamed into working 12-15 hours per day. I cannot say this enough, if you are smart enough to be hired at Audcomp, you are smart enough to be hired elsewhere and will be treated with the respect you deserve.

# After hour meetings without any pay. We burned more time on irrelevant and countless meetings which were focused on how to efficiently micromanage employees and was constantly reminded not to trust anyone.
# Not allowed to send any emails to Clients without management approval. You have to create an email and then send it to the COO for approval.
# Had to attend every company event irrespective of the nature of my emergency
# No mileage for the client visits. 
# Every machine is rigged with the Spying application. Management can record your screen or capture screenshots to monitor your activity.

Top Job Titles	Average salary
Information technology specialist 10 salaries reported	$55,500 per year
Sales manager 6 salaries reported	$61,667 per year
It technician 9 salaries reported	$59,821 per year
Helpdesk support 1 salary reported	$47,419 per year
Service manager 2 salaries reported	$73,750 per year

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