quality control associate

Beckman Coulter Diagnostics

A world leader in Diagnostic and Life Science instrumentation. Pay is good as well as medical, dental, life insurance, pension plan, company car.
As a service rep, you will receive training in the US as this is a US owned company so you must have a valid passport and be able to travel. You will then be mentored by your peers before going out on your own where you will work independently at various hospital and private laboratories, etc. but you will have access to telephone support from senior reps in Canada as well as the US.

It was very interesting to learn about how medical instruments are manufactured, set up in the hospital environment with creating contracts and overseeing the clients account.  What is not so cool is that your job description changes every 6 months with no support from management in regards of training to keep up with the changes. The environment becomes highly stressed causing unfortunate blow outs for everyone to hear.  There is no support whatsoever to help you get ahead ( or keep up).

I gave everything to this company but in returned I was just a number. The higher management cater desire people in the team and not interested to know problems of others. The company is a mess specially life sciences division. No clear path, they are charging customers over priced I would say this  (back door robbery) for each $1 they make $1000 but pay bad compensation. No work life balance

Going onsite to service customers, Enjoy servicing customers. Hardest part of the job is not having parts to get customer up and running. Also managing inventory can be challenging. Travelling to remote areas can be difficult to service customers because you may not have the right parts to fix instrument. Our tech support group is very good in assisting service engineers.

What was once a great company to work for is now being mismanaged.
Management is more interested in making its corporate numbers than caring about its customers and employees.
All the good people have left and the only people left are the “lifers” and new hire immigrants that will work for low pay.

the sales reps are jumping like rats from a sinking ship. All the talent has left. Open positions all over the country due to them treating us terrible

If they hire anybody, it will be young guys just out of school and they will burn you out quickly. Keep looking my friend!

Fulfilling experience.  Great place to learn and develop.  Smartest people.  Fun group. Everybody working really hard.  Rewarded for good work.   Disorganized sometime though.

Beckman Coulter has great culture lot of work still required to make the Canadian office to be independent

Learned day to day office work
co-workers are greate

Great entry level job. Communication between departments can be frustrating and not everyone pulls their weight. 
Work isn't hard but very little room for advancement is you aren't already high up

The benefits are good, and opportunities are good.  You have to be able to manage the heavy workload.  Requires travel across the country at short notice.

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