software engineer

client success manager

senior software engineer

technical support specialist

customer success manager

Benevity

When I joined Benevity, there was a strong sense of purpose and solid leadership. But lately, things have changed a lot due to high turnover among the top and senior leaders. The new leaders either lack experience or are too focused on emphasizing efficiency over vision. This focus has left us without any exciting new tech on the horizon.

Our attempt to go international hasn't worked out as we've struggled to break into new markets. There’s also a big change in how salespeople get paid, which isn’t sitting well with many. It feels like we’re just another revenue-focused tech company now.

Even though the company talks about fair pay, in reality, they don’t seem to pay top dollar for top talent. Don’t hold your breath for promotions or advancements either; they’re rare. And the switch to a hybrid working model has upset many younger employees who were promised a more remote-friendly approach, especially to support women. It feels like a letdown from our leaders. The culture is eroding as you can tell there are favourites vs. the rest.

If you want to get into tech I guess you can work here, but there are much better options that pay better and have better leaders who actually lead than just day-to-day managers

When I joined in 2018, there was a genuine sense of purpose within the company. Despite its imperfections, it seemed dedicated to improvement and the noble goal of delivering a product that could contribute to making the world a better place. I truly believed that a for-profit company could prioritize its employees and customers while striving for continuous improvement. However, as time went on, I began to realize that the company's stated goals and mantras were little more than a facade, and Benevity had become like any other tech company, where the sole focus was on the stock price.

We spent years striving to reach a milestone of 1,000 employees, only to achieve it and then abruptly let go of a significant portion of our staff. It left me wondering what the point of that achievement was. Furthermore, as the company expanded, it seemed to be accompanied by an ever-growing middle management layer, which often introduced unnecessary and redundant metrics into our operations. It used to be an incredible workplace, but now, like many other tech companies, it seems indistinguishable from the rest. What makes it even more frustrating is that they don't offer competitive compensation, leaving you to wonder what the motivation is to stay.

A lot of unqualified leaders are in this company and got those positions because of favouritism. You don’t need to have qualifications or experience to be a manager here. 

Company has poor financial management skills, they have a huge head office with less than 60 employees because most people work from home and they spend thousands of dollars on leadership vacations. They even had a homecoming which was not needed were they spend hundreds of thousands, only to lay people off when they have poor money management.

The environment is very clique and it’s almost like a high school with people trying to act cool to the point were it becomes annoying.

It would be nice to work with people who actually act like real people not fake personas everyday, it gets old and boring 

Salaries are low compared to other similar companies.

Low opportunities for growth 

Great job for someone who needs work experience.






I've been with the company for 6+ years and it's been a fantastic experience. Benevity is really the market leader in the corporate giving/ volunteering space and doing a lot to help companies use technology to do more good.

The company's rapid and consistent growth helped me move up steadily from entry level into a fairly senior role. It's always been challenging at the right level, where things aren't boring but also not insanely/pointlessly  stressful as some companies are.

Lots of youthful energy across the company, but with an increasingly senior and skilled layer of professionals at the mid-top level guiding the company (imo this is a very good combo).

Very cool opportunity to build a tech career and do a lot of good in the process, highly recommend.

pros:
- it's a certified B-corp, so it looks good on your resume, a good place for new grad or an intern
- this company does a real good job at marketing. If you are a white, young, good looking person, and/or a instagram influencer- this is your place.
- if you are lucky to be at the right teams, there are some great people here wanting to change the world
- dogs in the office, beer...etc 
- if you have no skillsets- it is ok, you can survive 100% as long as you are a friend or family with the management level staffs

cons: 
- overly trying-to-be-cool culture
- for a tech company- this is one of the least techy places ever you can find
- if you are not a white, young, good looking person...I wish you luck here!
- many lead/management level staffs have no skill or abilitiy to lead
- low pay for high qualified staffs- you get pay the same as people with no skills, or lower than them since the management has absolute no ability to evaluate your skills

The marketing team has gone through major layoffs in the last few years, and now a major shift with new leaders that resulted in quality people getting let go and a massive reorganization of the team with no plan in place.

Many of us feel uncertain with the lack of direction from our leaders, and stressed with the pressure to perform 5x targets compared to last year for no apparent reason. Others have been displaced into roles that are not what they signed up for.

Bonuses don't exist, work life balance is a sham thanks to the newly implemented 50% return to office, and raises are laughable. I'm sure there are more layoffs to come. Your mental health is not even a thought to your managers. You are a number expected to perform to unsustainable standards. 

It's great to work at a company where the mission (and reality!) is to help causes get more $ to do what they do best - and work with people who are all passionate about that mission. Benevity is growing fast (very fast) so people who are comfortable with rapid change will be happy at Benevity. We've grown fast (90-250 people in a year!) so there are lots of opportunities to learn and grow, and also times where the company is catching up with processes... Best part? The people, the interesting work, the clients, the causes. Challenges? Rapid growth, so new co-workers, lots of information, communication.

Life at Benevity can be many things to many people. There are often times of intense busyness and pivoting. There are also amazing moments of collaboration, a sense of pride in people and our product, and human connectedness and understanding. There are days where I feel like I have so many things to do at once, but I am extremely supported by my leader and team and know that what I am doing matters and am excited to do it! It is rare that a company can make someone feel so appreciated and taken care of. I know I am very lucky, and am very grateful, as I know that is not the case for a lot of people out there. 

Yes there are struggles and stress. There is also passion and excitement and fulfilment.

There are no processes or standards in place, no consistency... It is a free for all for people to do what they want. People are only promoted because they know someone. Most managers are mid-20s with no education, experience, knowledge, or skills. The company as a whole is fraught with bad decision making, poor assumptions, and virtually zero concept of business fundamentals. There is no development or mentorship of employees. It is like a bunch of whiny toddlers running around trying to get their way. Most people don't like to collaborate, they are all about me-me-me so they can try and look good.

If you have little to no experience, and don't mind the low salary that comes with it, then this place is for you. However if you are more experienced, like say a senior level team member, you will be shocked at the low salary and benefits. Their angle is that they are a "fun" company (ie you can bring your dog to work and drink beer in the office), as well as they are "changing the world" (they will explain to you, in an uncomfortable, cult-like way, that you and all your co-workers are injecting the world with "goodness").

Top Job Titles	Average salary
Software engineer 6 salaries reported	$116,333 per year
Client success manager 10 salaries reported	$90,170 per year
Senior software engineer 4 salaries reported	$123,500 per year
Technical support specialist 5 salaries reported	$54,000 per year
Customer success manager 3 salaries reported	$81,733 per year

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