sales associate

seasonal retail sales associate

software engineer

customer service representative

administrateur des ventes

Best Buy

Best Buy is a mixture of good and bad, all in one. With the online world slowly crippling their bottom line, they make quite frequent changes to try to keep up. This includes sales techniques, sales/promotions, policies, etc. Unfortunately, the level at which they execute these changes is poor to not at all and what corporate wants, local management constantly contradicts. Here's a general overview, along with categorized reviews of each part of your work experience here:

The Job: 

In sales, you'll be given pretty basic instruction on how to sell and from there you're on your own. There's little guidance from actual management, where they typically only implement suggestions or co-worker led sales exercises to improve your abilities. Best Buy talks a big game as the perfect retail environment that avoids pushy sales tactics and gets the customer "exactly what they need". Unfortunately, at the Moncton store, it's the complete opposite. The main focus is to look good on the corporate score cards and try to sell high margin items, with every warranty and service attached to it you can. That includes the ones the customer does not need. When you fail to attach those services, you are penalized and threatened, as opposed to being uplifted or congratulated for making a sale. In the end, the job is quite easy and foot traffic is typically slow, aside from the Holiday's. They talk about how salespeople are store-wide and are "Certified in everything", however the "certification" is made up, as you only need a partial percentage on an easy test that most employees share answers to. You are told you will work everywhere, but then you're placed in a specific spot and told to sell there. If the spot you've been placed in has little foot traffic, effecting your overall sales, you are reprimanded for it, even though it is beyond your control. You are also reprimanded for not walking around the store to assist other customers, yet the minute you go to do so, you are scolded for leaving your area. A lot of contradicting in this store from management, versus corporate policy, which brings me to my next category.

Management:

So management is filled with some friendly guys, who talk with you more as a friend, as opposed to a boss. Unfortunately, their kindness is typically overshadowed by being under qualified for their positions. Most non-sales related leadership roles are filled with good salesmen with no leadership training. This leads to a blind leading the blind rat race, where most instructions from corporate are dictated to the staff, and then contradicted almost immediately by management. Help was always there if you needed it, which is a plus and a rarity in most big box stores. They also had this really poor and borderline cruel habit of promising well performing employees with title promotions, then handing off said promotions to their friends within the store. Most coworkers who were promised promotions spent on average 1-2 years waiting, before they would eventually quit. 

Your Coworkers:

Most coworkers were great to work with, as the interview process was typically more about who management seem to like as a person, as opposed to their ability to perform the job correctly. This, however, put more stress on the employee's who had more technological knowledge, as they would consistently have to assist employee's who had little knowledge of the products. Contrary to popular belief, there's little to no training on actual products, aside from some basic video exercises provided by the vendors. Little time is allotted for teaching, so employees looking to improve that knowledge are left to do it on their own time. As most employees would never take away their free time to do so, the pressure was put on the more knowledgeable employees to pick up the slack. This sometimes resulted in those knowledgeable employee's sales to drop as they are consistently helping others and not working on their own "numbers".

Work/Life Balance:

In this category, Best Buy falls right in the middle with any other retailer. Full time employees are expected to have wide open schedules (days, evening, weekends), which means if you plan on travelling, working multiple jobs or going to school, full time work is out of the question. Full time is also hard to achieve, though you'll be promised it for quite a long time. As they only have a few slots for full timers, that promise can drag on years if need-be. Fair enough, as they can only work within the parameters that corporate gives them, so it's hard to fault management there. Part timers should expect anywhere from 20-40 hours of work a week in the busy times (Christmas time and back-to-school) and anywhere from 0-30 hours every 2 weeks during the slow times (which is most of the year). Always disheartening to see good workers go without shifts for long periods, simply because of Best Buy's current decline. Again, not the fault of management here, it's just a poor environment and their current situation. Don't expect (even with full time work) to financially support your family. Pay is mere cents above minimum wage and no commissions. There is no monetary bonus' for above average performances and once a year you will receive a review for a raise (full time only), which typically results in a small raise of less than 50 cents. 

With all of this, if I were summarize the pros and cons of Best Buy Moncton, these are the points that stand out:

Pros:
- Easy work
- Great employees
- Fun for the technologically inclined
- Great discounts
- Management was always available to help if needed

Cons:
- Poor management and constant contradictions
- Poor pay
- Deceitful in both promises and claims made
- No real structure to improve your abilities, must do so on your own time

Conclusion:

All-in-all it's not a bad place to work, if you need to fill in some time until your next job, but certainly don't expect sustainable hours or a fulfilled career within this company. Discounts are a major plus, so if you have a financial means elsewhere, this is an easy job to just some cheap electronics and move on.

My story is not unlike the stories of a lot of people I know who have worked with me.  If it sounds like I'm at the beginning of writing a horror tale about Best Buy, it's because I am.  I am a highly seasoned veteran of many niches of customer service, and I have worked for many bad places over the year.  However, Best Buy was easily the most stressful and most toxic job I have ever had.

Like many people, for me, the first few months of the job were great.  I was offered a seasonal role at the start, did my three months with great performance metrics given the circumstances while working in Home Solutions, and then working a month in Computing Solutions before being offered a full-time role in Geek Squad.  

The first inconvenience you'll notice about working at Best Buy is that the business model is geared solely towards constant results and nothing more.  Any attempt by the company to come across as a family-oriented culture where they care about your development is nothing more than a ruse when you consider that even your own store leaders -- who try and act like they're your friend as they organize extracurricular events alongside you and offer the team pizza parties for being one of the best stores in the nation that holiday season -- won't even remember the excellent results you had brought for them the month before.  It's all about providing good results for them every single fiscal month despite being offered zero commission for sales ever and being paid well below industry standard in many departments (try telling that to the customers who think otherwise because of Future Shop's reputation).  And if you even have one bad month, you're destined to have a talking to in the office with the potential of a PIP hanging over your head.  It didn't matter if you were the best salesman based on your long-term performance or if you really weren't that good at the job because everyone eventually got the same talking to.  Really,  by the time my employment there had ended, there was a lot of patronizing treatment of employees by the company in many ways, and it would end up really diluting the quality of our work when said work wouldn't matter at all to anyone as little as a week later.  

Best Buy was the only place I have ever worked where employees were literally caught stealing.  It even happened on multiple occasions, and we even had someone we came to know and trust who committed grand larceny.  I've worked for places with surveillance systems before, and it baffles me how anyone thinks they would ever get away with it.  Also, this store I worked for in particular was by FAR the worst place I have ever worked for when it came to gossiping.  You could construct a civil suit with the amount of slander which was spread in my personal time whenever I would socialize with these people outside of work hours.  

It has actually had a profound effect on my motivation to socialize these days because of how utterly toxic the rumour mill got by the time my employment with Best Buy ended.  Not to mention I could go on for hours about how the customers at this specific Best Buy were easily among the rudest customers I have ever encountered, to the degree that I lament ever returning to the customer service industry in spite of how good my results were and how many challenges I overcame with resilience in the time I worked at the Geek Squad department.  They even laid off everyone but me in the department and replaced my team leader with the most inept person that I have ever tried to fix a computer with, all while I dealt with an all-time high in workload during those grueling six months I spent trying to keep that department together.

I even had an older, non-leading colleague who would have the nerve to call me out in front of everyone at the store on multiple occasions and try to make an example of me for whatever bizarre reason, so I felt I had to report him to HR.  Apparently, that older colleague was a former store leader once before, so I am a bit puzzled by how someone like that would behave in such an unprofessional and disrespectful manner which is even a flat-out contradiction of our own training and how we are explicitly taught to respect our colleagues and refrain from judgment.  The whole incident, quite frankly, was amusing and symbolized how the work culture there felt so plastic and that I should only emotionally invest the time I am punched in on the clock into this company and not a single second more.  

If you look on Reddit, you will surely see the masses of people who have expressed their distaste for this company which apparently used to be quite good before I ever worked there.  I mean, they're right, you know...the company has turned into a revolving door, and I suggest you run -- not walk -- away from the idea of working for this company.

Best Buy's Mobile divison is a strange place to work. It primarily sells phones, on contract to the average customer. This in and of itself is not a strange thing to sell, many other stores sell the same thing. What's strange is the atmosphere of futility that surrounds the whole process. Let me explain. 

The prices and overall experience at Best Buy Mobile store is highly unlikely to be much different from an experience at a competing store. This means that there is little value in the first place to specifically going to Best Buy to purchase a phone on a contract. The second thing is that Best Buy really wants you to sell customers on their extended warranty program - they don't call it that but that's what it is. You are to convince a customer who is already looking at spending upwards of $50 a month, for a phone they could get anywhere else for the same price to purchase an extended warranty that offers very little value. It's a tough sell, especially when I was employed there, as the beginnings of runaway inflation really began to take hold of the average consumer's disposable income.

Now, extenuating economic circumstances aside, I rose my concerns with management and sales reps, who were a frequent fixture at Best Buy. When I would explain what I saw as the futility of the exercise, I would get one of two reactions

- Frustration, that I would have the audacity to suggest that the way we sell phones is bad, or that most consumers aren't looking to buy an expensive phone right now

- Acknowledgement of the problem, but then immediately going right back to telling us reps how to sell even more phones and how great it is.

This was absolutely confounding to me. Now, you might be thinking while reading this review "Maybe sales just isn't for you. You're not cut out for this job". I will fully concede that may be the case, but I don't want to be completely negative. There were a precious few phone sales that I geniunely enjoyed, because I got to actually help people buy something that they wanted and provide useful and meaningful advice. Some days, I had a lot of fun selling phones. There was a great sense of camaraderie amongst the employees during the busy period from November to December, and I forged some great relationships during my time working there. 

The reason I ultimately left however, were twofold. For one, my sales numbers had never been the greatest but after the Christmas rush, it was a barren desert of sales. A series of unfavourable shifts and low customer population put my monthly sales in the single digits, earning the ire of management. My senior advisor would frequently pull me aside to encourage me to pressure customers into buying a phone off of me in other departments.

Now, I should clarify that they didn't use those exact words, but rather the euphemism "overcoming customer objections." He wanted me to repeatedly ask a customer if they were having trouble with their phone, or that if they were buying anything that could be used with a phone, if it was experiencing any issues. My boss really pushed this angle, and it really rubbed me the wrong way, but I held my tongue.

The second reason I left my position is that halfway through my tenure, the business model shifted. A swath of salespeople were laid off and a new model came into play wherein you worked one-and-a-half roles instead of just one role. This was called "flexing". So those who were selling televisions also sold computers. Those who sold appliances also sold smart home things. You get the picture. I unfortunately was relegated to selling audio products.

The audio products section was the single lowest-traffic section of our store, and I maybe saw three to four customers in a given day, maybe one of which would want to engage in a conversation with me beyond asking where a certain product is. Despite this clear and obvious lack of traffic, I was not allowed to go to higher traffic areas of the store to sell other products *and* management continued to put pressure on me to sell more phones.

I lasted about 3 months before throwing in the towel.

I'd like to believe that this a unique instance, and that Best Buy's corporate culture does not encourage this, but I felt forced out of my position. the Store Manager felt all-too-quick to just up and accept my resignation.

Overall, if you enjoy sales I'm sure you'll enjoy working at Best Buy, but don't set your expectations too highly.


I worked at Best Buy in Whitby, Ontario for almost five years. Over that course of time I started as a Home Theatre sales assossiate whos job was to sell TVs. I was promoted up to Business Professional whos job it was to attend chamber of commerce meetings, sell large scale packages to businesses, and to teach out product knowledge to part-time and full-time associates on the floor. Once this job was moved up to the corporate level at Best Buy, I was then giving the Senior role for the Digital Imaging department. My responsibilities included managing my own department, attending Senior meetings with the GM, preforming bi-monthly employee evaluations, and keeping pace with all the latest technologies and services Best Buy had to offer.

The employees at Best Buy Whitby are fantastic. Friendly, fun, energetic, and really worked together quite nicely. It was a treat to work with those individuals every day.

The management for the most part was excellent as well. I got along with almost every manager Best Buy had in the five years I worked there.

While I was a Digital Imaging Senior my typical work day involved coming in the morning, making sure all our cameras, camcorders and displays were fully functional. Checking the state of the department to ensure all product was put away from the night before and that the department was clean and bright for positive customer perception. I would meet and greet any company reps that would come by. My responsibilities would include matching up my assossiates with our customers and to oversee their interactions to make sure the customer was recieving the attention they deserved. I would take care of any customer issues, resolving or escalating said issues to management, depending on what they were. I would create pacakge deals for my assossiates sales, while keeping in mind that financial growth must be maintained. I also would trouble shoot a variety of camera and camcorder issues. I would also preform bi-monthly employee preformance evaluations. Throughout all this I would be tracking our daily financial numbers to see what areas we were succeeding in and what areas needed my attention to ensure proper financial growth within the department.

The hardest part of the job was trying to maintain projected financial results on slow days when the customers were not coming in. If I needed to sell four thousand dollars of stock in a day, it was a challenge if I was only seeing three customers looking for point-and-shoot cameras in an eight hour shift. The other issue was the difficulty of finding a way to get time off. Best Buy made this incredibly difficullt and was very stressful to my home life.

The employees were definatly the most enjoyable. A positive work enviroment is important to me, and really made me want to go to work everyday. They are the heart and soul of that company.

As for knowledge, in my five years I've learned so much. A substantial amount of product knowldge from Home Theatres and how they operate to DSLR cameras to Apple Computer Systems and everything in between. I learned how to manage a team and how to communicate comany values, goals, and inititives effectivly to those members. I learned a lot about team work and working within an enviroment that so heavily depends on that team atmosphere. I also learned how to talk to customers and relate to them by finding out what their needs and wants are and to use those to talk to them on a more personal and understanding level. As a customer service representitive I've learned to listen. Most customer service confrontations can be avoided if the sales assossiate just listens to the problem and addresses it directly.

TLDR: "I've learned allot and enjoyed myself, however there is always room for improvement with Best Buy as a whole."

Overall, co-workers were really fun to work with and you can connect very easily with anyone there. It is a place that embraces diversity and your knowledge. The downside however, is that there can sometimes be allot of drama between associates or certain people. Attitude is a big thing with Best Buy, so if you show up with negativity, you best leave it at the door before you start your shift. Job security is also not the strongest suit. You will sometimes show up and find out that someone was let go, yet they don't have enough people to cover all of the positions for the day.

Salary and Benefits were pretty competitive as far as I know. If you perform well there is a chance of pay increase. If you are a student, you can find part time work and can change you availability whenever you need to, so you can accommodate for more hours or for holidays when you are more readily available. BIG downside I feel are the"black out days", usually consisting of the "Back to School" months and the Holidays, where you cannot book time off unless you switch shifts. This means you will be expected to work Boxing Day, Christmas Eve, New Year's Eve, New Year's Day ect. There is usually a Store Meeting every few months and you are "expected" to show up. Good luck with sick days, especially near Black Out times. They want you to pop some pills and come in, making everyone else at the store sick. Competitive discounts for staff makes it easily affordable for the small things, like cables, batteries and what not, however not very much on TV's, consoles or anything that might "matter".

Management at Best Buy has been both the best and worst I have seen. You learn very quickly who you can and cannot talk about things with, who your favorite managers are to work with and ones who don't know anything about their job. Managers have a hit and miss when it comes to customer issues. Most times, Best Buy will just bend over and help you, however when you try and explain "policies" to the customer, sometimes the managers just sort of "do it anyway". Why have policies in place if you are not going to follow them? You may also be written up for small, insignificant things, such as attitude. 

Training was also on the lackluster side. They sit you down in front of a computer for your first shift or two, then send you out to learn that most of the things you were taught are outdated, don't exist or are unknown to other associates. Typically it was new people training new people so last if information being passed down was not available. You were expected to know how to do something, or learn with "trial by fire". You learn more from associates and asking questions than you do from the e-Learning.

Core Responsibilities & Workload

    Workload: High and demanding, often requiring work beyond core responsibilities and job description to align with management's strategic direction. Expect lots of overtime with no extra pay.

    Time Commitment: Expect high hours, especially in mid to high level roles. Unpaid overtime is common across various levels, and skipping breaks/lunches is frequent due to workload. Sometimes weekends too. 

    Work Structure: Roles are structured to push sole ownership and accountability for ongoing issues but permission always sits with upper management.

    Technology & Systems: Day-to-day work is often hindered by inefficient, resource-intensive IT systems, requiring significant time to manipulate, load, and verify data accuracy. Work involves significant micromanagement and nitpicking of results.

    Meetings: An excessive number of weekly meetings (internal and external) created a challenge for completing core tasks.

Culture & Management

    Positive Aspects: Highly values alignment with company direction. Some colleagues are genuine and supportive. The core technical work can be engaging and fun.

    Culture Observation: Workplace culture can feel like a facade, with underlying stress and exhaustion evident among employees due to overwork.

    Management Style : Experienced high-pressure management, excessive micromanagement, and constant questioning of delegated decisions. The approach was often inflexible, prioritizing textbook operation over real-world business logic.

    Professional Growth: Provides significant learning opportunities and exposure to best practices.

Compensation & Recognition

    Pay Structure: Compensation increases historically matched or were slightly below inflation. While pay improves with rank, the increase in responsibility and hours spent working is exponential.

    Salary Disparity: There is a significant, up to five-figure disparity in pay between colleagues with similar titles/ranks, depending on their assigned portfolio size.

    Management Stance: Anonymous surveys repeatedly shows pay is the lowest-ranked and most important concern across multiple years. Management maintains that compensation is fair based on third-party analyses.

    Career Advancement: Requires strong alignment with senior leadership's perspective to move into senior roles, despite claims of welcoming radically new ideas.

Logistics & Health

    Personal Cost: The growth and learning came at a significant personal health expense due to stress and high hours.

    Vacation: Vacation coverage is often inadequate, leading to pressure to work ahead (unpaid overtime) or burden overworked colleagues. Taking more than the standard two weeks of vacation can lead to questions about necessity despite being given more than two weeks per annulment. 

    Remote Work (HQ): Requires 1-4 in-person days per month at head office in the Greater Vancouver Area (GVA), which management believes is a fair expectation given the GVA cost of living.

Was hired back in 2019 as Part-Time Operations and was given standard hours for a part-timer, 15-25/weekly. 

Pay wasn't ideal. $14 minimum wage at the time (2019) and they offered $14.25 to start with promises of advancement and incremental raises down the line. When I left 1 1/2 years later, I was being paid $15.35. 

As a heads up - Please for the love of christ, do NOT accept a full-time position here. You are expected to handle managerial duties if one isn't present (count cash in the morning and at night, dictate breaks and lunches, process GSP and GSPR claims), however, your pay is not the same as theirs. When I was "promoted" from part-time to full, I was given a $1 pay-raise and nothing more. After taxes, lunch-breaks, and punching in/out, I took home roughly $900-$950 every two weeks. That's roughly $1900 a month or less than $23k yearly. You simply cannot live on this even though it's a full-time 40 hour full commitment career. Turnover was as expected for full-time positions. It felt as though they needed a new full-time operations employee every 2-3 months. It's not great...if it wasn't already obvious.

Job is fairly simple if you're scheduled on cash that day. Process sales and returns, interact with customers, laser-line, etc. 

If you're scheduled at MCSA or Order-Pickup, expect lots of impatient customers and lots of organizational issues. Ex. Accept orders on the computer and track down product(s) all while interacting with a customer who needs help in Cameras and someone who wants to buy something in Appliances.

Your colleagues are the best part of the job. They all have the same interests as you. We all love tech, gaming, TV, etc. You'll never find yourself bored of anyone. Also the discount is pretty great, widely known information at this point but it works to a tee on in-house brands.

Management is okay. Really depends on your store and own personal experiences. My Store Manager was fine, cool to interact with every now and again, but would sometimes put on a hard-a** approach and soured our relationship after I was laid-off (wouldn't provide a reference nor speak to me regarding details of severance. You also have to deal with 3-4 Assistant Store Managers in addition to the S.M him/herself. It's almost guaranteed at least 1 or 2 of your A.S.M's will be tough to deal with. 

Company laid off roughly 5-7k employees across North America in February 2021 despite profits being at an all-time high. Should tell you enough about corporate for what it's worth.

Anyway to sum it up, it's a great place for a part-time gig, but full-time is a stay away unless they've upped the compensation. Come into work knowing you'll be able to interact with some great people and you'll have a positive attitude.

I came in to this job with high expectations, maybe higher than they should have been. To start off, I did my interview and had an offer of employment on my drive back home. The job is to test product returns and repackage them for sale. No personal electronics can be brought inside. You must leave your phone in your locker. My phone was actually stolen from my locker and they did very little to solve or rectify the problem. Management is probably the worst aspect. They will tell you to do one thing, then get mad at you for doing it the next day. No one gives you any praise for exceeding your productivity targets, but if there is one day where you don't get 100%, they're on your case. The micromanagement is awful, supervisors will come and tell you how to do your job like you don't work there. Very few people of the management team trust and listen to you. Supervisors will come to you and ask for your opinion, but don't actually listen or take what you say. Complaints to management are addressed for a week at most, then go back to regular the following week.The wifi is fairly unreliable. In fact, management said us, the workers, were using too much bandwidth from streaming music all day. None of my location followed or encouraged any company values. It's 2020, why am I forced to use a Samsung Galaxy S5 as my "tester phone"? Why do they use inventory software from 1995? Why do we hire people with no technical background and who can't lift 50 lbs? People that go above and beyond get paid the exact same as people that coast along. A lot of the workers are very lazy. Often your "coworkers" will take all of the easy work knowing you'll do the hard work without complaining. Compensation is a joke. I continually had job responsibilities added without any increase for it, and then when you bring it up and say you don't mind doing these things you just want to be paid for it, they just take that duty away from you. Company lunches were few and far between, most of the time you were having a potluck with no contributions from management. No one follows social distancing markers or guidelines, everyone wears their mask below their nose. The work culture there is "don't do it, somebody else will". Do not get me started on the state of the bathrooms. At least once a month there is human excrement on the outside of the toilet bowl. There is always urine on the seats or floor. 2 stalls have "booger walls", where workers just pick their nose and wipe whatever comes out on the wall. Management solved this problem by PAINTING OVER THE BOOGERS. The hardest part of the job is keeping your composure. The best part about this job is when you clock out, and the friends you might make.

I work at the flagship store in one of the biggest cities in Ontario. My experience is downright abysmal. 

I started as a Connected Solutions Specialist (Now called Computing Solutions Advisor) and I was responsible for selling wearables, cameras, smart home stuff, and computers. Later when the departments got switched around, I was transferred to Computing Solutions. I am now working as an Omni Channel Specialist.

Anyway, the culture at my store is horrible when it comes to management. Constant micromanaging, focus on hitting sales targets as if we are on commission, the pressure to sell Geek Squad warranties to every customer (more on that in a bit), no job security whatsoever,  blatantly breaking various labour laws, and I can go on and on.

I have been bullied by countless managers as if they are trying to let me know that they don't want me there. The only reason why I'm probably still here is that I have extensive knowledge of most of the products in the store, as I am quite the tech-head. There is blatant favouritism in the store with management. Also, if they don't like you, they make it quite apparent. 

Going back to Geek Squad, we are encouraged to sell warranties to customers by deceiving them about our services. There is no transparency in regards to our warranties. Working at customer service, I have seen time and time again, customers rightfully being furious when the find out that our warranty didn't cover their device's issue. On top of that, one trick my store would play is that they would tell the customer that they would give them a discount on their warranty, but the way they would do that is by discounting the product, thus lowering the value of their product when they would get their value back on a gift card. Also, they would try and get customers to sign up for their monthly accidental damage warranty, by not being transparent with the customer.

I would advise anyone looking to work here... DON'T!!! This place sucks! It's good if you work here for a maximum of 1 year. After that, you start loathing this place, EVERY. SINGLE. SHIFT!!! Unless you like getting micromanaged and working in a stressful environment, by all means, please apply! I mean, Best Buy can afford to pay DMs, Store Managers, Supervisors, fat wages and bonuses, meanwhile, the minimum wage associate is expected to be an encyclopedia of products beyond belief, and get s*** on when you don't meet your targets (lack of hours). But hey, at least Best Buy gives you a nice discount...

The only thing I like there is the co-workers. The only thing keeping me sane.

Best Buy was a very enjoyable place to work, but like most jobs of a similar calibre, what made it most enjoyable were the people you work with, not necessarily the job itself. However, I liked being around customers and providing the very best I could for them, and making sure they leave the store with a smile on their face and confidence that someone strived to provide excellent service, tailored for them.

Most people think Customer Service Reps get yelled at constantly all day by customers, but it's quite the contrary. That being said, however, this is also what I found to be the hardest part of being a CSR at Best Buy, especially without having any seniority within the department, because customers would always demand to talk to a "higher power", which left me feeling like I couldn't do my job without "backup" from management.

In my experience, each person with the title of either "department senior", "supervisor" or "manager" were very conniving, unfair, untrustworthy, conceited, and weren't team players. They pushed a lot of their own responsibilities down onto employees lower than them in the company hierarchy, leaving those employees swamped with work (that wasn't even theirs) every day they would come into work. Management will try to take advantage of you in any way they can. Again, it's the people you work with on the front lines (not those who sit in the back office all day) who make working much much more bearable and enjoyable for you. Furthermore, employees were rarely praised for good performance, but instead docked for simple mistakes or realistically small issues. (I was fired for being short 10 dollars from my till; I have ADD and anxiety problems so counting cash in front of customers was hard for me)

If you are looking a retail company to move up into a management position, Best Buy will provide many opportunities for you. Within less than one year, I saw a CSR move up to an Operations Manager, and many others change positions and gain promotions with ease. I got offered a few supervisor positions at age 18. This is due to a high turnover rate, but if you are even slightly committed, I would say advancement is easy at Best Buy.

Best Buy is a decent place for students, or part timers to find employment. If retail is where you want to go with your life, Best Buy is a very good starting block, either way.

Top Job Titles	Average salary
Sales associate 13 salaries reported	$17.22 per hour
Seasonal retail sales associate 68 salaries reported	$19.39 per hour
Software engineer 5 salaries reported	$97,400 per year
Customer service representative 1 salary reported	$24.00 per hour
Administrateur des ventes 30 salaries reported	$59.50 per hour

Working at Best Buy: company overview and reviews

Best Buy

Best Buy ratings

Popular jobs at Best Buy

Salary satisfaction

Job seeker tools

Employer Tools

Browse

Stay Connected