pet groomer

store manager

warehouse associate

assistant store manager

warehouse lead

Best West Pet Foods

You are asked to do a lot more work than what you are paid to do with a lack of validation (they don't show appreciation through raises, other non-monetary bonuses, or even a "thank you"). This is the biggest issue that can make someone resent a company the longer it goes on.

Upper management lacks communication. I find that you'll either hear the same message repeated 8 times or absolutely nothing until the second it is happening, there's no in-between. There are a lot of organizational issues that could make other people's jobs a lot easier if they got fixed.

The upside is the environment tends to be on the positive side and I am excited to start my day at work. The people I work with directly are very friendly and make work very enjoyable! They are also flexible on work hours as long as there is coverage for the store.

Daily tasks included:

Opening and closing facility

Managing financial transactions throughout the day and balancing the book.

Managing inventory, tracking patterns in sales and ordering to adherence of that pattern for example summer months lowered the amount of ordering on large bags of dog food increased on smaller bags of dog food.

Cleaning and Ensuring the care of our our live animals and reptiles. Checking the care logs to keep track and note what store supplies were used to care for the animals.

Responsible for taking and handling all deposits.

At first I was excited to be working at this company, but after just a few shifts this quickly changed. They do a poor job of in store training and after only a few shifts they make you work alone. This pet store isn’t as busy as most but at the same time, there were often times when I was alone where one customer needed product advice, another was looking to purchase fish or crickets, one was waiting to be checked out and even the phone would be ringing. When store shipments come in you have to put them away right away as there is no back room. Not even a break room. For the amount of work you have to do, the pay is not worth it at all.

Started with the company in 2020, things were ok then, after a pandemic & overall difficult years the company has gotten worse & worse. 

Animals are shipped in from animal mills, nobody actually knows where they come from, often sick, occasionally dead on arrival. 

Animals can only, go to the vet when approved by your manager & the higher ups, where only very basic medical care can be provided. 

Company is extremely outdated on everything, training is basically non existent 

I loved taking care of the animals and getting to see and care for new animals that I learned so much about, I also loved the chance to see repeat customers and build relationships. This company treated us well and helped me further my knowledge often. I felt respected and heard. The busy times never felt overly stressful as we had an awesome team that worked well together. 

As a previous Intern, I found that the store owners were disrespectful towards their employees. This is coming from someone who was only an internship, and witnessed first hand some of the unprofessional and disrespectful attitude the store owners had toward their managers and employees. On a further note, sometimes the employees weren't properly trained or meet the requirements to take care of their animals.

A large amount of work with little pay. 
As soon as you learn something, you have to relearn again as they constantly changing how it’s done. 
Staff is very immature and very arrogant. Head office staff are very close with store employees therefore if there is a store issue head office doesn’t care. They talk very bad about their past employees. 
There is no breaks. 
The animals were the best part of this job. 

Cut backs reduced hours from almost full time to 10 hours per week.  Worked alone and closed store alone.  Felt unsafe.  Loved the animals but they deserve more care and attention.  Loved  the store managers but upper management are only concerned with the almighty dollar.

Love the animals, a lot of work for not much money. The hardest part of the job is seeing the animals you've grown attached to get sick and not be able to do anything about it unless you can do it out of pocket.

not a good place to work management is not good, they do not treat you well there, hours would be good for someone who is in school, you will never get any kind of raise with the company

Top Job Titles	Average salary
Pet groomer 6 salaries reported	$30.00 per hour
Store manager 3 salaries reported	$19.50 per hour
Warehouse associate 1 salary reported	$18.50 per hour
Assistant store manager 1 salary reported	$18.00 per hour
Warehouse lead 2 salaries reported	$22.50 per hour

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