customer service representative

warehouse associate

accountant

specialist

sales support representative

BlackboxMyCar

This is an overview of a small company. Because it is small, it is a broad description to protect others who are too scared to speak up for fear of retaliation by coworkers and management.

If you like cars, or if you're looking for an entry level job in a company where you will have to do many things not in your job description (like cleaning out the trash every day) and to use it as a stepping stone on your resume, this may ok. If you like dealing with customers and being able to share ideas, this is also potentially an ok company to work for.

The culture is very traditional Korean, meaning that everyone in the family works in the business and there is not a lot of sharing of information like goals. There is also panic when dealing with unhappy customers because management is inexperienced and doesn't know how to respond always either.

All of us are quite young, this being our first job out of college or even still as students. But because of this environment, there are a lot of many many management mistakes and ruling by fear from top down. It has been a huge struggle keeping good people.

A lot of friends and colleagues have left especially in the last 3-6 months and there is a lot of uncertainty and broken promises from management. There is also no human resource to talk to inside the office and management seems to be too busy to deal with issues. 

It's too bad because the people work hard, but most people realize it's not a long term job.

Don't be fooled by the fake reviews on here. 

The management here is extremely inexperienced, and rules over their company like a playground. Their inability to effectively communicate and their tendency to "lash out" at their employees is clear, due to the fact that the majority of their senior members have left within the last 6 months.

There is truth in the team being quite well meshed, incorporating a plethora of different personalities and skillsets. The team there truly was formed on great pillars, with great potential (keyword: was), but that is no longer true as the company stands now.

The monthly company dinners and fun-committee organized events are a good time with coworkers, but note that they are unpaid and "optional". These also lack any real team-building activity. These are held at the end of the workday, but often continue into the late evenings. Furthermore, they are often pushed onto weekends or holidays on the rare occasion. I am sure that when management replies to this review, that they will reiterate that these are "optional". 

There is also truth in management doing their best to make things better for their employees and the company, but only after they've received enough backlash from their employees to make a point.

There is no doubt that there are current and previous employees who are angry or bitter, and some of whom probably have totally legitimate reasons. However, there are also employees, past and present, who are happy with working here. 

The majority of unhappy employees are those who work closely with management. The common theme is that the CEO seems to have a poor understanding of realistic expectations from employees. Menial to irrelevant tasks that are not part of the job responsibility and employees are just "expected" to complete them. Those who do not care will treat this without issue but those who care will certainly react negatively. 

There does, however, exist a significant amount of employees who are absolutely fine with working here and have no negative outlook towards the company. Most of these employees either understand/feel that the CEO has turned new pages to become a better leader or simply don't feel the CEO has treated them badly. 

People who just come here to do work and see the value in their results shouldn't be any significant issues here.

People are nice and friendly, there is a sense of a community among coworkers and there is no drama or employees with bad intentions.

Job duties and responsibilities can be vague for some employees, leading to a lot of redundancies and inefficiencies. This is due to a lack of proper structure by certain people in management. Small tasks are easily turned into headaches that are just done over and over again due to miscommunication or lack of communication.

CEO seems to listen to employee feedback both from employees and management side. Noticeably distances himself from the rest of employees (not necessarily a bad thing) so don't have much else to say. 

With everything considered, I would say BlackboxMyCar is a good place to work at.

I've been at BlackboxMyCar for more than a year. 

It has been an incredible journey watching the company grow into where it is at now today, even through just the last year that I've been employed here. The vast majority of employees are in their early to late 20's but are all mature and responsible individuals who ensure that work is completed to a high degree of professionalism and standard. 

Management always tries to do their best to help make things better for the company as well as for its employees. Open-table discussions are always available and encouraged, and management is not afraid to address any mistakes on their behalf in order to make any marked improvements. 

With the monthly company dinner and fun-committee organized events every 5-6 weeks, there is a clear bond between coworkers, which is nice to see and makes working here that much more enjoyable. After all, no one wants to dread going to their jobs.

Some may say the CEO is incompetent and the other managers placate his every whim no matter how unreasonable, ridiculous, or poorly thought out; others may keep their heads down and avoid the situation entirely, letting the CEO play dress-up king.  Rather than change their ways, it seems they would rather you to change to fit them, even if they do not know what they are doing.  Nothing seems to be ever good enough unless you can read the CEOs mind, but you shouldn't as there may be many dark secrets lurking about.  One could say there is lots of growing up to do, but as long as they are not willing to admit their own shortcomings and actually do something about it, that growth does not seem to be anywhere in sight.  All the bad things of a small company they seem to have kept, while seemingly implementing all the bad things of a bigger company... not having anything positive from either structures.  They may also cut major corners just to save a few dollars.


Have been working here for a few months, so a fairly thorough understanding of the company's culture, employees and management team. 

Seems to have issues in the past that have been resolved, and the CEO and management team are taking big steps to make positive changes. Management seems to really care about the well-being of employees.

More transparency in terms of how we perform as a company will mark more positivity, so that employees can feel empowered as to how their day to day actions lead to overall performance.

BlackboxMyCar is a great company to work with the perfect work-life balance as well as allowing you to have fun at work. The environment is relatively stress-free even during the busy season with management always doing their best to create a great working space.

BlackboxMyCar allows you to also build on your strengths and grow within your position and even find other opportunities for you within the company as well as bring new ideas to fruition.

We have a lot of fun events and management does their best to include everyone on the team with birthdays, anniversaries, and company outings.

The management team is reliable. They promote a workplace culture focused on respect, feedback and engagement. 
There are enough technology and systems to support daily tasks in order to get efficiency and reduce workload.
The team is well-coordinated and there are often gathering and other types of teambuilding activities. 
There are perks.
There is continuous communication with the team members and the staff is very open and friendly to new ideas. Managers are fair and listen to new ideas. 

One of the biggest complaints employees have is always about poor management.  But here, the management is great, especially the CEO.  They actually show a lot of appreciation towards all the employees.  I've worked at a few other places before and none of them treated their employees as good as this company.  The workplace culture is good and everyone gets along with each other.  Everyone is willing to help each other out at any time.  

Top Job Titles	Average salary
Customer service representative 2 salaries reported	$19.71 per hour
Warehouse associate 1 salary reported	$18.50 per hour
Accountant 1 salary reported	$72,500 per year
Specialist 1 salary reported	$18.50 per hour
Sales support representative 7 salaries reported	$19.21 per hour

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