customer service representative

customer service associate / cashier

caissier

foreign exchange trader

cashier

Calforex Currency Exchange

If you are not desperate please do not apply for this job. The job itself is not hard once you get the hang of it. Calforex as a company seems great but the management at this location is horrible. The pay is not worth the work load. Within my first month of working there I had to close the store alone and it was extremely busy. I was left alone for 2 hours and then had to close the store alone on top of that. At first it will seem very professional and like a great place to work but slowly the manager will start to reveal her true self. Mistakes are not tolerated. You will work every weekend and if you request a day off it’s a problem. If you ask for less shifts your schedule will be cut as punishment. My co-workers were great, the manager is the problem and I hope the company does something about this. 
The turn over rate here is extremely high for a reason. 

There is very little crossover between departments and I wasn't even introduced to any of the non trade floor staff despite only having maybe 12 people working at the head office. We were told we were to have weekly sales meetings and that inactive clients were to be shuffled to us new guys monthly but only 2 meetings and 1 client transfer happened the entire time I worked there. Communication was very poor in general and would often come in the form of weekly tirades on how if we don't hit our daily budget goals we might as well not come in the next day. We were told that they would understand if we didn't show up and after almost half a year of this, I took the bait

Very good for long-term career goals; opportunities for further education as well at higher levels. Interesting day-to-day job; good mix of seriousness and fun. Two weeks vacation for salaried employees and banked overtime, competitive wages for part-timers. Great people, tight-nit environment. Good work-life balance, as long as you manage your time well.

Company is serious about policy and procedures, which is very beneficial in the industry. Extensive training and skills learned are beneficial. Constant changes in the industry keep you on your toes. 

Not a boring job. Rewarding and challenging. Canadian company. Best if you're good with numbers and accuracy.

Fantastic company to work for. Flexible schedule. Schedules posted a month in advance. Learned about all the different currencies and how to handle large amounts of cash. Hardest part about the job is getting used to counting large sums of money and multiple currencies per transaction. Different note sizes and making sure you give out the correct amount. trying to have 0 to minimum errors. 
Most enjoyable part about this job is the staff interaction. Friendly environment. Learning where customers get to travel and spend their vacations, giving the client what they need at affordable rates and prices.

Typical day at work varies depending how good the rates are in terms of buys and sells.  Traders usually deal with customers and we offer assistance when processing payments.Team building was fun and it's important to connect and build relationship with your colleagues. Creating an effective team is essential. Diverse staff. Management and staff are friendly and supportive. The hardest part of the job is when you are short staffed your workload can be double or triple the amount of work you do when you have deadlines to meet.

Mom Pop shop pretending to be a company. President has wife and son running branches. No HR dept for issues, just a payroll dept. No retirement plans. Dying industry. Less and less people using currencies to travel.If you must accept a job, get the cash experience then run to a bank..

Advice to Management
Less nipotism, more professional. 1970's management style is long gone (scare tactics, belittling, intimidation, spying, micromanaging)

The most challenging part of the job is dealing with cash and needing to be familiar with multiple currencies (at least 25). You also need to be highly detail-oriented with numbers and have a good memory.
Management and the culture here are supportive. The colleagues are professional and smart. There will be training before you work independently at the counter, so no need to worry.
As for the dress code, casual attire is not allowed—smart business attire is required.

Working at the Vaughan location will be like traveling  back in time to high school. It would seem like team and professional environment at first, but you will soon realize otherwise. Ever error made will be questioned, and you'll have no opportunity to to say it was simply human error. It can get extremely busy but that never seems to matter. Taking time off will almost never be granted. If they feel that you cant work the hours they want you're headed for long uncomfortable shifts.

Probably my favourite place to work at.
They preach collaboration in this company, so every single one of the employees is a treat to work with.
Not only is the work environment lovely, but the job itself is pretty fun. You get to learn tons of interesting things about rates and the business, and there are always many opportunities to advance, if one is willing to grasp them!

Working at Calforex was challenging.  It was a fairly stressful environment as you are dealing with a lot of numbers and a lot of customers each day as well as a lot of money counting.  If you are good with numbers, then this would be a very good place to work.  However, a single mistake could cost you.

Top Job Titles	Average salary
Customer service representative 16 salaries reported	$17.52 per hour
Customer service associate / cashier 3 salaries reported	$19.75 per hour
Caissier 4 salaries reported	$17.50 per hour
Foreign exchange trader 3 salaries reported	$16.50 per hour
Cashier 2 salaries reported	$21.36 per hour

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