retail sales associate

shift leader

brand ambassador

cleaner

machine operator

Canada Goose

Canada Goose is a really bad place to work. It’s so sad because I really wanted to like it. The people seemed so nice at first. Now it just feels like no one trusts each other and they all think anyone new is trying to take their job.  

I’ve been here for awhile now and one thing that really gets to me is how people get promoted without knowing how to do the job their being promoted too. They don’t have any experience and instead of giving the job to someone who’s earned it they give it to someone else...

Canada Goose like many other companies have started to recognize mental health as a serious concern in the workplace.  Sadly, if you need  a “mental health” day there really isn’t anyway to ask for one without feeling like your position will be in jeopardy. It’s a scary feeling to be so stressed out and have nowhere to turn. When you have to use a sick day to get a break from a stressful work environment that’s a bad sign.  It’s worse when youre not stressed because the work is too hard but because you’re bombarded with your job and picking up the slack of someone else because they’re not doing their job.  You’re doing all of this without so much as a word of thanks from management.

Another thing is the merchandise..I feel bad saying this, but I only buy second quality merchandise or “seconds” at the Canada goose sales now. The first quality products that are available in the stores are of an inferior quality. They decided to go with material that is cheaper and of a lower quality and sadly they still choose to raise the price on the consumers. It’s just such a horrible thing for a company to do to their customers.  

Canada Goose in a nutshell:

Nepotism>Experience
Favouritism>Leadership
Profits>Quality

What is the best part of working at the company?
Working at warehouse 3 was much better because the focus was on working a whole line and not individuals like the smaller warehouse 1, donut friday was good too.

What is the most stressful part about working at the company?
The 80% efficiency rating made it difficult on slow days where you wouldnt get enough bundles to work on, and that falls onto the workers daily reports. You need to be extremely fast but that makes it hard to watch what you're  doing unless you have years of practice prior, not for beginners. It's good to get busy and focus on the task at hand, but the repetetive tasks often lulls you into boredom which brings your efficiency down. Often there's work interruptions like a needle breaking or someone else uses your machine and messes with the mechanisms and doesn't turn them back which brings your efficiency down. The efficiency often falls onto the worker even if there's outside factors that should be considered.

What is the work environment and culture like at the company?
The bigger warehouses treat you better, the bigger community often means that you get a chance to grow without everyone else wanting to know about your business as with the smaller warehouse. There is less favouritism at warehouse 3 than warehouse 1.

What is a typical day like for you at the company?
Walk in. Clock in. Get your bundles organized. Scan your bundle. Work through your bundle. Repeat. Break. Work your bundles. Break. Work your bundles. Break. Work your bundles. Clock out. Walk out. Call the mechanic the next morning because your serging machine isn't working properly. The serging machines are the most difficult to work with. They jam very easily.

Management takes credit for other peoples accomplishments, engages in favouritism and refuses to reward people for their hard work, efficiency and even for staying late.  CG is like a high school.  

They expect you to stay overtime and even if you come in on the weekend they dont believe in "LIEU" days...not unless youre high level management.

Salary - thats a joke right?  You will most likely be doing two or three jobs and will be paid for one.  They will pay someone else who kisses up to them more money though.  That person is worth more to the company than someone who really works.  But there are benefits - health and dental.

Job security?  I already told you - you have to kiss up.

Management?  Now I know youre joking.


Job culture:  "youre a Goose Person now!" Welcome to the Goose crew where so many people are talking trash about other people you have to leave sometimes so you dont get drawn into the conversation.    

If you dont like someone you can choose to just do your work and only speak to them when its work related but that will catch up with you.  People will gossip about people they dont like behind their backs and at the first chance to get a position in "MANAGEMENT" they will run over and start to befriend the same person they were bad mouthing for months.  

At CG working hard DOES NOT get you ahead - kissing up to people does.  

CG is a toxic environment.  If youre lukcy you will meet a few people you can trust but you'll know who to watch out for very quickly.

Good luck, but i guarantee youll regret joining the "GOOSE CREW"
i did.

1st incident: When I started working there they have told me that my benefits would be ready within 3 months but when I went to HR to see if my benefits were ready they have told me I have to wait until November. But I was employed at JUNE. I had a very bad tooth ache and have to relay on painkillers until November when the month went by I went to check again and apparently my benefits letter were there since October. So be mindful with your employment there. 

2nd incident: the people there aren’t so friendly you May think. Some people are willing to take your work so they can make a piece work. They lack of people to train you as well, the moment you get a position half of them won’t even train you will have to trust your visual skills to learn by yourself. 

3rd incident: they will push you to the limit! To be honest which is not a bad thing, however if you can’t keep up or couldn’t make the outpost that you were required to do, you will not be offer a overtime if your efficiency were low and they will be upset and tell you to work faster. I have to sometimes not eat lunch or even 15 min break just to reach a decent number on the board. Since I over work so much I got sick easily, and they will get upset and some management will yelled at you for not doing a job right.

 so if you are willing to work unfair working job then this a place for u. I would be mindful with all the toxic people you’ll meet in the warehouse. I was once a victim of people who will talk behind their back and pretty much screw u over! 

My job:
We're expected to speak to every client who walks in or waiting in line too as well conversate with them along with coat check, handing out water and do line control having a 9 hour day, full time (40 hours) 1 hour break not paid. Sounds simple? It is if you're only greeting customers. 

Canada Goose have there own rules when you work for them. Since we service guests with a brand ambassador individually we make guests (clients) wait in line while the security or like they like to call us "concierge" speak to the clients so they do not leave the store while in line. Having to repetivitely speak the same conversation with different people becomes exhausting as well standing for 8 hours straight in one area of space. 

Even if you're an extrovert, sociable, energetic individual it will leave you exhausted by the time you're done your shifts. 

Management: 
Management does not understand the strain and intensity of the work for either positions worked in the store and expects everyone to give there heart and life out as if it was our career. Neither managers worked in the store previously in any positions and speak to us as if they know how it works. 

Training: 
Security did not receive training, even after being promised we will be and we are antagonized once we do not do something well. 

Ps. I've heard every security who has worked there since the last 2 months the store has opened has quit or fired

I was warned by friends that were already working there (or had worked there) that there is a lot of drama and politics. I was lucky enough to be in the only drama free department with a legitimately nice supervisor. I learned how a corporate company works but I didn't really advance career wise and knew its nearly impossible to at this company as they're not really a company that promotes a lot of people. 

I know people in other departments were forced to use vacation days before to stay home once not out of their own choice. I know some employees had to work at home in order to finish the load of work which sometimes could be a bit unrealistic. Some managers/supervisors from other departments were bullies, condescending and inappropriate. I was told raises were always very minimal as well if given and they try to low-ball you when they first present your salary(I had to bargain for a more reasonable one). I knew taking this job would not allow me job security as I heard from many friends that they had a reputation for laying off a lot of employees with no justifiable reasons like myself. I took the job anyway because of the brand name, so if you wouldn't mind taking a risk of possibly not lasting long in this company just to put Canada Goose on your resume then go ahead. Otherwise if you want job security I wouldn't recommend it.

A typical day at work -- they have (much too high) target goals they aim to achieve by the end of the day, though of course occasional hiccups occur so it's really anyone's guess if the target goal is achieved. Everyone does their part and tries their best, though if your best isn't good enough you'd better hope you improve quickly.

What I believe I learned -- gaining experience in more than one area of expertise is far more helpful to you than becoming the best in only one field.

Management -- won't hesitate to blame you for something if it saves your own skin. (because it's easier to dismiss the faults of ordinary workers vs supervisors) 
Most are kind, almost patronizing, and are really just trying their best to stay on track of the rampant, disorganized hamster wheel they call a company.

Workplace culture -- everyone is very kind and helpful if they can be, but most people are very busy and can't spend too much time away from their work.

The hardest part of the job -- disputing discrepancies/ bringing attention to faults in the current order. 
If it was deemed "too expensive" to make a quality of life adjustment toward improving a certain work procedure- it simply wouldn't be done- even if the long-term benefits outweighed the status quo. 

The most enjoyable part of the job -- it was easy enough to talk your way out of trouble as long as your work was done well enough. 

Genuinely from experience,

I know a lot of people can relate, it is genuinely a great company. Although Management is not ideal. They don't like to see you happy, they dislike seeing you achieve & they are easily filled with envy. If they spot you having a great day the insecurities start showing. They start bossing you around through micro-managing and they dig around in your life to try to use it against you later down the road. I've seen it happen last seasonal period & slowly turned towards myself as I was Permanent. I also seen it earlier with other Permanents, didn't quite understand what I was seeing until they did it and then it all made sense. They will be very negative, ruining your mood and creating toxic work environments to slowly push you out of the company. 

But it's okay! I've been living my best life since I've been gone! When it comes to the Corporate ladder they will do anything to make themselves look great & remind you that they are above you with a phony title.

I wish all the best for them though, Canada Goose that is. Amazing Company, Flawless Quality & Clever Marketing. I really wish I could've moved up into a more Creative Section with them but since I was a store level employee my Managers made sure to keep me at a store level. 

This is the God honest truth & not every location is the same, just this one. Be cautious.

I first began my job at Canada Goose feeling welcomed. They explained that everyone shares the same bonus and flexible schedules. However, they give out ridiculous daily sales goals, $10k a day is expected on a slow day. And the management team would pressure you almost every hour, reminding you that you need to sell this much more. They said it’s not a competitive environment but they would tell us, “if she can sell $20k a day, then you need to do the same too”.
Besides that, the management team would pressure us into donations. If for a few dollars it’s fine. They told each one of us that we need to donate $50 and don’t care what wYs it takes. They even tell us “ask your parents or don’t eat out , $50 is a piece of cake”. Hello? We  are employees who work to pay for our lives. Donations that exceed our limits are not called donations. They would come around everyday during our shifts telling us “have you donated yet? I don’t see your name on the donation list , when r u donating?” What a ridiculous company! When you’re sick to a pint that you are at the doctors, they would just inform you to look for someone to cover your shift, otherwise it’s your responsibility and will count as a no show. Lastly, managers always swears around and make racist jokes about chinese mainlanders. Talk about professionalism here, these managers  need investigations!!!!!!

Typical day includes coming into your area, having everyone smile and say good morning, having fresh coffee brewed just around the corner and a cafeteria to go and get breakfast that is super cheap and yummy. On Friday mornings we get Bagels... then you go back to your desk and check emails and get your day started. Meetings throughout the day are never negative everyone here tries to be positive and constructive. between 12 and 1 everyone is expected to have lunch... cafeteria has seating available and different menu every day. 
Management is awesome and empowering. Everyone becomes a Canada Goose Brand Ambassador because we are so hands on and able to see and accompany the product from conception to end. Great team events and activities. In house gym, yoga and a boot camp too!! The culture is amazing. Hardest part is getting to know other departments other than your own. Also getting used to barely any paper being used. Everyone is on laptops.. really great once you get used to it. 
Most enjoyable part of the job is all of the above and the company's focus on career development. 

Added bonus ** benefits, company rrsp program, company shares are also available to employees through a program. 

Absolutely love my Job.

Top Job Titles	Average salary
Retail sales associate 36 salaries reported	$23.55 per hour
Shift leader 13 salaries reported	$35.13 per hour
Brand ambassador 4 salaries reported	$25.50 per hour
Cleaner 19 salaries reported	$19.95 per hour
Machine operator 17 salaries reported	$22.62 per hour

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