senior consultant

consultant

manager

software engineer

senior manager

Capgemini

Where do I begin? This is most likely the worst company I have ever worked for. It was actually good for the first year or two then it slowly sunk deeper into a downward spiral.
First off, if you are looking for a fair opportunity to advance yourself and make a name for yourself, don't come here unless you are an IT person. This is not the job for you. At least not the GTA operations. The international side of this company is fantastic and I commend that part of the business but the Canadian operations are terrible. 
You need to be either a friend or related to the two people in charge (GTA) to advance and to get a raise or a decent review. If you do get a raise it will be below the cost of living. Pretty sad.
Secondly, I have never in my life seen managers or team leads be so biased or take things so personally. Acting vindictive and not behave in a professional manner. They will make your time here miserable. Does not help that the main person who is in charge has no clue as to what's going on and how the floor is being run. So many issues. So little space to write about it.
Toxic environment with so many that spread gossip and lie about others. I have seen so many people leave here. Amazing employees and were nice people get put through the ringer. I couldn't believe it until it happened to me. The turnover rate the past few years has been staggering. You would think that would give a clue to upper management to investigate and do something but nothing ever happens. So you are left to do deal with the stress and indirect mental games they play with you.
Thank goodness for technology and the ability to do online learning. This is will be my way out of this terrible position and help me serve my last year here. 5 years of wasted time believing and hoping things would change. Then to be disappointed again again. I'm glad that I am leaving within the next little while and I hope that a lot of my fellow employees find a way out as well. Please do not apply for a position at the GTA ops location. Not a good idea.

During my tenure I used my skills in Value Chain Execution, Value Chain Planning, Supply Chain Management, eAM, CRM Service, and Asset Tracking.  While serving clients, participation in pursuits of new business, and career building activities such as people management training, functional and technical training was required.

My colleagues were intelligent, articulate, personable and motivated to succeed and grow professionally. The skill of my colleagues was invaluable in helping clients and potential clients as we worked to satisfy customers and pursue leads.

Typical work days started between 0730 and 0830.  I worked closely with client staffers, to understand current practices and map to new systems, resolving functional and technical issues.  Workdays ended between 6 pm and 7 pm. Extracurricular activities occupied after hours, generally until 9 or 10 pm. After hours work consisted of participating as an SME adding information to client pursuits.

Travel was generally Sunday night until Thursday night as most clients locations had no flights inbound from my city until well into the work day.

Shaping and developing the next generation of the Utility with my clients. Working on Smart Grid and Large scale Business and Technology Transformation agenda's. Specializing in Energy, Utility and Chemical Sales, servicing Toronto Hydro, IESO, OPG, Bruce Power and Hydro ONE. Responsible for Ontario sales for Energy, Utilities and Chemicals; Clients include, London Hydro, Power Stream, Enbridge, Direct Energy, Petro Canada and others. Additional Market Experience includes the following; Selling into multiple lines of Business including 10 years of Financial Services and Insurance sales, 12 years of Utilities sales and 5 years of Telecom sales all in the services industry within Business Consulting and Outsourcing. As a business development executive the majority of my experience is built on strong relationships with Clients, Vendors and Alliance Partners. I'm a big believer of growth via new business contacts, cold-calling and personal relationship at CXO level, VP's, Director’s and Management individuals. I'm a strong team player and always look for a new challenge.

What is the best part of working at the company?
Your peers. Great group of people within the teams 

What is the most stressful part about working at the company?
Having vacation time and sick time but not being able to use it. When you are able to use your time off you are contacted by management to come in to ensure the team doesn’t miss any targets. 

What is the work environment and culture like at the company?
There’s not currently any work culture as it is WFM, besides any team meetings or site wide meetings there’s no time allotted for coworkers to interact with each other. The work environment does not exist as employees are monitored by the second and any time away from the computer or not processing (i.e. bathroom breaks, lunch breaks, meetings, composing thoughts for emails, etc) is questioned and determined to be appropriate or not via supervisor.  

What is a typical day like for you at the company?
Log into work and immediately start processing assigned work. If there is a delay in processing at the start of day or throughout the day meetings with supervisor will immediately follow.

|Typical day at work was arriving 7 am conducting full team and system checks for all production systems across the landscape.
Daily meetings and direction to multiple business and technology teams ensuring service quality, delivering to contracted Service levels, forecasting project revenue, skills management  and baseline results for ongoing support of systems. 
Great global culture with diverse teams working collaboratively across multiple countries

Biggest challenge in times of crisis was keeping customer updated while focusing on system recover in major incidents as main customer contact for senior management. Tough to balance the time to recover with the need to keep business informed

Had the opportunity to learn from senior leadership team and work in partnership with multiple lines of business to better design, implement and support key critical systems

Hi Everyone,

This company is full of unethical people. They will lie on your face and show least amount of professionalism and respect. As long as you make money, they will enjoy the benefit.

The moment your project is completed and waiting for next assignment, be better prepared for a HR/ Staffing partner "touch-base call". By touch-base call, I mean "terrible news of termination for no **king reason".

Govt of Canada allow "Termination without cause". The only reason they gave me is "They don't foresee any position for me in near future". Guess what, exactly a month after I got terminated I got a call from a staffing agency with a position from Capgemini (Capgemini people are good at cold blooded lies and HR is really rude and arrogant.

This is my experience and along with me a few other people got terminated too (for same reason). So, think twice before you even attend for interview. There are a bunch of good companies out there, I would just wait and join a good employer.

I used to work for tlone of the client insurance company and learned alot of life insurance policies, disability benefits, hospital coverage and long term disability benefits. It's been great but the support structure was not the best. Sometimes you have to wait over 5 minutes to get an answer especially at night times and don't get the support you needed. 

I was very disappointed and even to give feedback for a better lack of communication. They didn't do anything about it. 

If there's something wrong you will get notified immediately. Regardless if it's a bad call versus your attendance. But they were very not understanding the mental health part and I had to quit for those reasons. 

When there's an issue they don't want to show it and for those reasons they do offline site meetings to know who stays and who leaves. 

If you don't like fast paced environment. Do not apply if you're just there for the paycheck. 



- A typical day at work consists of receiving policy change request(s), reviewing policy and forecasting policy change request to ensure the request is adequate to process.

- Prior to this position I did not have any experience with the insurance industry. This position showed me how specific requests are processed and what calculations to use on the changes.

- Management keeps in close communication with contractors to ensure all details of the contract are being upheld.

- Co-workers as myself are to make the policy changes that are being requested.

- The hardest part of this position is finding work-around sites, as this company was just recently sold the name domains have changed and as such we are prevented from accessing it.

- The most enjoyable part of the job is being able to apply the knowledge I've learned to the policies being processed

Almost everything is online while senior leadership push for more days in the office while they don't follow it. In some instances you need to go with the flow, take on admin work while the managers don't equip you with the support you need and almost 0 constructive feedback. Performance reviews are BS at the company and the people managers are just there to meet certain requirements. You need to say yes to projects/work not in your skillset/interest or risk getting sacked. Good place to just make a living for a short while but would not expect career growth or good salary increments - its the bare minimum and in some years below inflation

I have worked here for some time now.  Poor management, they talk about employees at the desk - we can all overhear as they have no office.  You are called to a desk for coaching - again where everyone can hear.  You get hired under the pretense of being able to work a certain shift and then because some of the managers favorites (that they all hang together in/out of work) complain as they work later (a shift they chose to work) we get 1 week notice that we now have no choice but to stay until a certain time even when not required.  There is no phone calls so not necessary.  

Poor vacation time, sick time - no personal days.

Poor annual raises compared to other companies I've worked

No x-mas bonus - they almost took away our x-mas party

I would expect much better considering the company we are doing work for.

There are a lot more negatives - to many too write.

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