disability support worker

community service officer

production worker

production operator

kinesiologist

Chrysalis An Alberta Society for Citizens with Disabilities

Overall I enjoy working at Chrysalis. The staff are very diverse caring people with great intentions and big hearts.

Front line teams are incredible, managers are supportive and generally available.

Anything you are not Trained in they will provide resources and training or supports to get you to a place that you feel confident to do the work. However it is on you to voice if you feel you need more training.

I can not really speak about the upper management as i have only had brief interactions with them. They are able to attend some of the staff meetings but otherwise most of the communication between front line staff and upper management is done by Team Leads.

My personal interactions with the CEO and other upper management team members have all been very positive. 

The overall community and workplace atmosphere are very positive and the individuals who we support are very wonderful people. Teamwork is amazing, if you're having an off day your coworkers have you covered!

Wages are lower than other companies in the sector, there is not a payscale or regular raise schedule.

There are bennifits but they are not the best and some prefer going through blue cross or a similar service.

Management treats people as people, open honest communication about burnout and changes to work life or time off is strongly encouraged but staff must be able to self advocate when these things come up.

If you are interested in developing skills to support individuals with disabilities Chrysalis is an amazing place to start, they will encourage growth and development and build on whatever skills you bring.

The small issues that exist within this workplace are easy to look past if you are a person who values authentic connections and work that makes an actual impact in people's lives.

Be prepared to have your job description changed at any moment without notice. Be flexible. Be ready to have a pile of responsibilities added to your plate beyond what you originally signed up for without a pay increase. You will be directed often, changes happen constantly and no one will ask for your opinion. You will be stretched to your limits some days but if you drop the ball you will be questioned, sometimes bullied and blamed. Professionalism is not their strength and upper management are very insecure and are not held accountable. Blame is passed down the chain frequently. This place is a family to some but not everyone. Vacation and job opportunities come to the favorites first. They often say one thing but do another. They promote work life balance but you are entitled to 3 weeks vacation only and 2 weeks personal time, not nearly enough for the respite most need from this line of work. There is not enough funding, too few staff and very little pay. Too many people need a second job to make ends meet. 

Even though we are encouraged to self advocate, too few people will do so and instead are disgruntled in private. When others are brave enough to speak up, it can often fall on deaf ears. 

I am impressed by most front line staff and the teamwork, however, often the same people sit back and let the hard workers continue to carry them and fill the needs of the place. There is a high burn out rate in this place. Everyone is expendable. As negative as I sound, I still love my job and find a deep satisfaction working there. 

I would like to see front line staff be given the opportunity to participate in decision making policies. They are just as important, if not the most important workers and I’d like to see them be treated as such. 

Where to start...
This place was very promising, when you first start, staff and upper management make you feel welcomed and heard. However this doesn't last long. They change your job description constantly and then gaslight you into thinking it was always this way and make you think you can't handle change. If you bring up concerns your TL's and Coordinator take it personally and reprimand you for it, so it is best to keep your mouth shut and your thoughts to yourself. However they will have meetings twice a year to discuss all the things going wrong and how to change without actually changing anything just to make themselves feel accomplished in something.
Every department has their own clique here. Coordinators and certain TL's will talk about their staff behind their backs, and even go as far as to call their staff "degenerates" and laugh about it. One Coordinator will go as far as to steal your ideas and present them as their own because they don't know how to do their own job without you. Another Coordinator will force their religion upon you in their office if you are having a tough day by praying over you without your consent. New staff are hired based off of who they know, and not their skillset.

You can have any education in the field, no one will allow you to show your skills at work, you are stuck within the limits of the title you have and if you step out of it you are made to feel like you have done something wrong, even if your skill benefits the company. Unless it makes your TL & Coordinator look good. There are never opportunities to grow. 

Workplace culture is toxic, Upper management is clueless/ignorant to it. This company has one of the highest turnover rates i have ever seen. 

If you value yourself, work/life balance, and your educational background, please don't waste your time and effort here. 

The senior leader fancies himself as a leader, hardly ever shows up, and paints the organization with rosey colors.  The reality is far from that.   The organization is in disarray, people are reticent to speak out for fear of reprisals, and there is a  scattering of people who have weak egos which can often make it difficult to get things done. 

The leader comes across as preachy and as a person with superior knowledge of everything, but it is clear he has little leadership aptitude, and the more he tries the more he comes across as insincere.  The senior Leadership team needs to work around him in order to get anything done.  

The organization is government funded and needs to augment so that it can pay the bills and as a result, people supporting people with disabilities get low salaries, nothing is being done to address that.   

There are a lot of problems and most of them stem from one person who is really unequipped to lead, but talks a good game.


Since the CEO took on the position, the environment has been filled with positivity and encouragement. The atmosphere is very welcoming and I come to work everyday feeling privileged to be apart of the team led by great management. We are always having lots of fun. There is always something cool happening.

The CEO along with the management are very inclusive and are there for support when we need it. 
They actually advocated for the staff to get a pay raise from the government and we ended up getting 10% increase. Also, we fortunately are able to get a bonus every year since our CEO took on the role. Overall, Chrysalis is a great place to work, it is a fun place to be with great co-workers and management. Sometimes it doesn't even feel like work because of all the fun things we are having. The job can be hard but rewarding, but we always have support.  I really love working here. 

I absolutely love my job at Chrysalis.  Not only are there great clients to work with daily , with programs that even staff can enjoy. I feel I have personally grown personally and professionally here. They provide lots of training and if you have questions , the management,  innovation speaclists and your team is happy to help you out. If you want to learn new things , on creating programs or even running them. Management and your team are happily to support you and teach you.

You have the ability to go on Community outings and truly have fun while supporting individuals. Who doesn't love having a job that you get paid to have FUN?!?! Being flexible will give you more opportunities at Chrysalis 

I feel blessed to have the opportunity the learn and grow in Chrysalis 

Over the past couple years Chrysalis has undergone a  complete management changeover. When I first joined the organization it was a fun place to work. I had a manager who really supported me and his door was always open. After he left the position, another manager  stepped in who was okay but I didn't feel she had time for me.

The biggest concern I have with Chrysalis is with the management team. The management of the organization clearly does not care for staff or clients. Management has their favorites and they tend to be the ones who get advancement.

Staff are overworked and under-valued.

- It was a really meaningful job for me by helping individuals with developmental disabilities. 
- I had a good experience working there, with nice individuals & colleagues. 
- Huge amounts of training are offered.
- The interviews were not very straightforward, especially the group interviews were too stressful
- The lack of job advancement for some positions and people.
-Sometimes a stressful job which I think it is the nature of these kinds of jobs. 







The job itself is okay and Chrysalis is one of the better organizations within the sector. Upper management is very detached from what is going on for the most part and people are not trustworthy and are pretty demanding and it can be uncomfortable to work here. Pay is not fair and there is a lot of expectations. They don't usually make accommodations for people even though they say they care. 

I have been working at Chrysalis for just over a year and have had a great experience so far.  Management is easy to talk to and is very supportive.  The people we support are always put first and staff are treated with respect and that our opinions matter.  I look forward to working here for many more years to come.

Top Job Titles	Average salary
Disability support worker 12 salaries reported	$20.22 per hour
Community service officer 2 salaries reported	$22.12 per hour
Production worker 4 salaries reported	$19.78 per hour
Production operator 5 salaries reported	$17.50 per hour
Kinesiologist 1 salary reported	$20.00 per hour

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