sanitation worker

technicien hygiène / sécurité / environnement

service technician

specialist

outside sales representative

Citron Hygiene

They advertise this job as a delivery driving job, so that when you end up getting the job(and they're DESPERATE for people to work for them btw) you won't know fully what the job actually is. It's cleaning up used femanine hygiene products.
The actual job isn't even as bad as how unorganized and stressful management makes TRYING to do the job. Imagine being given 20 places to do in a day, not being given notes on where to park, where to go, who to talk to NOTHING, going to a place and finding out another technician was just there doing the job you were sent to do... Or finding out there have been 4 other technicians there within the last few days all doing something different(instead of them setting up the routes to have 1 person do every service at a customer) for instance; 1 tech sent to do urinal screens, 1 tech sent to do air fresheners, 1 tech sent to do ladies bins, 1 tech sent to do a delivery.
Imagine having that happen multiple times a day... Then when you work your 10 hours(they usually give you between 12-16hrs of work a day) and get back to the office, management asks why you didn't finish your whole route...
Customers are getting angry and frustrated and leaving in droves.
Corporate is completely clueless, it is obvious nobody at this company cares about their job. Either that or they're trying to pull a 'Sears' and make the company go bankrupt so someone can get a multimillion dollar payout.

I left big company and joined this as i was trapped to have great career and professional culture...but all was really an illusion. This is worst company to work, hygiene/pest  techs are in extreme stress. I had to work for 2 years just thinking there will be a career development and professional culture....but nothing changed...top management just decide and implement decisions without taking techs on board....managers and lead hands here are of such caliber that they can not be a standard or everage  tech in any big company, here they are managers, they never go to field just sitting in offices and checking techs GPS, they always want techs to take odd hours/weekend jobs by sending continuous emails putting them in pressure to take job, they never go their own as in all other big companies managers/lead hands do. Commission and OT not given as promised, every month all techs fighting office for right commission. 
I am back to other leading company, really feeling sigh of relief as at least systems are in place. There is nasty politics going on, one experienced manager was let go due inter managers politics as they were afraid of his knowledge and experience, all are flattering top management by telling exaggerated stories or playing drums what dumb management like to hear. 
This company is growing but at the cost of keeping techs extremely unhappy. Please do not waste time to apply here.

I've been working at Citron Hygiene for quite awhile now, it's absolutely terrible. When I first joined the company I was excited, motivated and ready to succeed, that passed within the first few months. 

No one in this operation seems to care about anything, the management try to do as little work as possible and pile excessive amounts of work on the employees. The technicians don't care, because they're treated like garbage all the time. You're not paid accurately, it's next to impossible to get them to pay you the overtime that you're owed. I once bought something that I needed for work and it took them over 2 months to pay me back. I had to waste all kinds of time chasing down the money THEY OWED me. 

Awhile back we tried to start a union, management went nuts and basically threatened to fire anyone they thought was involved. I guess they were scared they'd have to actually do some work, or treat people fairly.

It's too bad, because I could have been an asset to this company, but now I come in and barely do my job. No one notices, no one cares. 

If you're looking to make a few quick bucks, this is a decent place. The management are lazy and incompetent, so you can get away with whatever you want. But there's nothing here long term, the company is run by a bunch of liars and life long janitors, you don't want to be here. I'm just collecting my pay check for doing as little as I can.

Citron can be a great place to work if you're willing to put in the work required to be successful. I was a successful Account Executive (top 15 in the company) and was compensated well for my work. It can be a grind at times, but what sales role isn't? Metrics are clearly defined and if you meet or exceed those metrics, you'll also likely be successful. I learned how to be successful in B2B outside sales with Citron and it was pivotal in my career path.

I have read a lot of the reviews on here from previous/current AE's and it's clear to me the ones who have left 1/2 star reviews were the ones who either 1) didn't put in the work or 2) weren't a good culture fit for the company. 

Each sales team across Canada has great management and support and the team environment that I experienced here is parallel to none I've experienced before. If you're a candidate interested in an opportunity with Citron, ask yourself if you have what it takes to be successful, and if so, Citron will provide the tools to get there. 

At the end of the day, your success is up to you.

Its brutal experience here to do any field force job. We are compelled to sign new clients / breaking other clients offering lowest price as compare to all other companies. Technical /sales director gives low level tips to bring sales. The way he trains sales staff very complicated and interaction with sales force very rude. Citron is in control of non professional / visionless management. Field force had toughest pandemic time but all instead of firing non productive VPS, GMs they are getting promoted and enjoying benifits, while there is no annual increase in pay for front force. Managers(of pest division too) are doing performance reviews and going minor details to keep staff at low, the reason not to give them good raise, but there is no mechanism to review managers, they are doing blunders but they are reviewed by their managers at their standards..like how much they flatter, how much they keep them happy, always saying YES...etc. Techs/sales folks are monitored /evalued thru GPS, buddy system. If you are buddy of manager then you really enjoy doing job in citron. So much stressful job, zero communication with inter and intra departments. Better to join small company not this one.


Worked here for 2 years in operations after leaving one and half decade of service with other big company. I tired to make pest control operations smooth and professional but top management did not permit me to introduce the system beneficial for techs. My fellow managers never supported me and just kept themselves busy in telling fake achievements stories to below zero knowledeged management. They know about pest control below zero then only way to keep techs like robots thru monitoring apps, GPS and listening only operation managers who are just striving to get maximum for themselves not for techs. There are many experienced techs who have been pushed way back by these non professional and inexperienced managers. Techs are not paid what promised (commissions /OTs), for what I had to fight with management but no one really cared. Now i have heard no one from industry willing to join this company anymore, who are working almost all are working half hearted. This company growing just like air in baloon, as i believe company only grows if they keep front line folks happy not managers. I saw only chaos here.

This company is a stigma being as canadian company. No professionalism, vision/culture prevail here. Techs are least cared, only company cares to its clients and sales folks. This company is biggest hygiene company in canada but they have given just one 200 ml sanitizer bottle(per month basis)to front line exposed hygiene and pest techs, they least care about front line techs exposure to corona virus and just emphasizing to keep clients happy, no call must be missed. Instead company should have given sufficient supply for each tech family too. Managers never listen as they just busy in office flattering environment. They just send once a week email in which most matter is to take care customers, do not see how front line are going every day exposing themselves without properly equipped. Company has hired bunch of managers/ v.ps but no one has vision. Managers either do not understand techs or do not want to communicate vividly.

I couldn't be happier with my choice of work, I had 3 different offers on the table but Citron is where I wanted to work & I am so happy with my choice.

You honestly don't know the true meaning of team until you've met this incredible inside sales team. Everyone bounces ideas off each other, everyone feeds off of each others energy, there is a difference between competitive & a fun competitive nature & that's exactly what goes on here. 

This wonderful team is lead by manager Yeni & Tassie, the support & backing that they provide the team with is unmatched. The hardest part of the job in my opinion is leaving for the night, having to say goodbye for the day.

I've learnt so much in such a small amount of time, everyone has been so helpful & so energetic. I wouldn't leave this company for the world in my honest opinion, a loyal employee since August 15th.

 

Worked here for couple of years in mississauga area. I joined citron leaving big competitor company for better opportunity and career development but sad to say was awful experience i had here. All positions are picked and chose on basis of buddy system. Here the sense of pest control is none but if you are good app player then you are considered good, pest control app is not applicable to pest control field. 
Almost all techs are working like donkey to finish their routes. Number of calls per tech with emergency services are a lot and no help is provided to working techs, yes their buddy techs are helped always. Citron, must not be your choice if you are looking to join as pest control technician.

If you're in sales get ready to be chewed up and spit out. Every field call, phone call or client email must be logged, which adds hours of administrative work each day. If you were lucky enough to have a decently developed territory you could make quota by selling to a mixture of existing and new accounts, but that's all gone now. Come March 2021 the company has stripped the base accounts away and has forced outside reps to go after new business only without any change to quotas. The pay is decent, but the stress can break even the most disciplined. If you're up for a challenge and have a minimal life outside of work this may be for you.

Top Job Titles	Average salary
Sanitation worker 68 salaries reported	$20.67 per hour
Technicien hygiène / sécurité / environnement 34 salaries reported	$21.77 per hour
Service technician 6 salaries reported	$22.00 per hour
Specialist 21 salaries reported	$19.00 per hour
Outside sales representative 4 salaries reported	$95,000 per year

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