laborer

customer service representative

project manager

program assistant

maintenance person

City of Kitchener, ON

I would open the building around 5:30 am. Check and make sure the ice had been resurfaced. If not I would resurface it. I would then check and see if the dressing rooms are cleaned. I would clean the bathrooms and clean up any garbage lying around along with emptying the garbage cans. People would then be assigned dressing rooms and keys. 
The water pressure readings must be taken every two hours and equipment must be checked and constantly maintained. 
Cash was handled for rentals and stock updated. Security of the building was involved on a daily basis and customer complaints were taken care of. Maintenance of the landscape surrounding the building in winter and summer was required.
I learned about how to handle people and deal with various ages and personalities. I also learned how to operate machinery of various sorts and how to resurface the ice properly to keep it safe and operational.
Management was friendly and listened well to complaints. Staff were fun to work with and always helpful.
The hardest part of the job irregularity of shifts. 
he most enjoyable part of my job was driving the ice resurfacer and working with my colleagues.

Working as a lifeguard for the City of Kitchener has been a very positive and rewarding experience. The city places a strong emphasis on safety, professionalism, and teamwork, which creates a supportive environment for staff. From the start, the training provided was thorough and well-organized, ensuring that lifeguards feel confident in their skills and prepared to handle a wide range of situations.

Management is approachable and genuinely cares about staff well-being, regularly checking in and encouraging open communication. Scheduling is flexible, making it easier to balance work with school or other commitments. The facilities are well-maintained, and the community atmosphere at the pools is welcoming and respectful.

One of the most enjoyable aspects of the role is interacting with patrons and helping create a safe, fun environment for families and individuals. Overall, the City of Kitchener provides a great workplace for lifeguards, especially for students or those looking to build responsibility, teamwork, and leadership skills.

I safely cross school children across a busy street to and from school each day.   I am on duty for fifty minutes in the morning and another fifty minutes in the afternoon.   My manager is kind and understanding and goes to great lengths to satisfy anything I ask for be it a day off or a sick day or vacation time.   The most enjoyable part of the job is meeting and greeting the children and parents I cross each day.....they are truly wonderful people.  The kids are delightful and so are the parents.  The hardest part is getting the kids across the street safely and dealing with impatient drivers who do not want to slow down or stop in heavy traffic.   I have learned to be very patient with these drivers and explain nicely the rules of the crossing zones and then get my children safely across the street  Most of the drivers are very courteous and understanding.  There are really no bad days on this job at all....It is all pretty perfect.

There are many positive and negative aspects to working in the public service. The City of Kitchener is a very innovative environment but management who are not held accountable really hold the best of the employees back in bureaucratic process.

The worst are the employees are kept on board due to their affiliation with the unions and are along for basically a free ride.

The best part of the job is serving so many excellent staff members but watch out for the grumpy old timers who should have left when they had a chance.

There are no opportunities for advancement in the city as their is always a tendency to hire from within management or from the outside so don't expect to get rewarded for your hard worked and earned career. You will be overlooked and undervalued. If you can find joy and value in what you do you'll survive otherwise strongly consider other areas if you have an aggressive career plan.

A typical day at work would include grooming diamonds in the morning, painting, cutting grass or weed-whacking for the rest of the day. I learned how to operate a large range of vehicles and gained permits through the City cooperation by passing a series of evaluations on each vehicle. I also learned how to lead a crew of my own.
Management and supervisor staff were always available to talk to with any issues or concerns I had and were very understanding about any time required off. 
I enjoyed working with everyone I was put on a team with and even become friends with most of them outside of work. 
The hardest part of my job at the City of Kitchener was finding work to do in the slow part of the season. The most enjoyable part of the job was being able to work outside with people whose company I enjoyed.

It’s fine as a teenager/young adult but won’t pay the bills. The gap between guard wage and minimum is ever so shrinking so everyday it makes less and less sense to become a guard with all the quals and stuff you need to go through. I wouldn’t recommend it unless the pay is bumped up or all the stuff you gotta do becomes less

on average being a front line employee for a municipality can be rewarding, but it also comes with being a target for all the problems that people think the City has. 

I was threatened with violence, had my physical appearance attacked, had my parenting skills questioned, had people attack me while I was off shift. 

During my time with the City, the management shifted greatly... in name only. three managers, zero accountability for poor performers. the only time someone was let go with in my section is when they retired or their job was deemed redundant. This results in some emotionally abusive coworkers gaining greater responsibility. 

Ultimately I enjoyed most of my coworkers, had good relationships with 75% of the customers, and had a good case to have peace bonds against 10 - 15 people.

What is the best part of working at the company?
No best part! The hiring process was all lies. 
I think employers these days are being dishonest to attract mechanics these days as they’re getting harder and harder to find! 
And also had zero exit interviews after I gave my resignation which is a sign they are hiding what’s going on! 

What is the most stressful part about working at the company?
Tolerating the fact that they don’t know whether their coming or going!

What is the work environment and culture like at the company?
Management click ( mechanics or anyone underneath them don’t matter.

What is a typical day like for you at the company?
Anxious, you know it’s going to be chaos it’s just a matter of when.

I worked as a Youth Leader, programming at one of the community centre drop in programs. This was the most intrinsically rewarding jobs I have ever had. The orientation process was very professional, fun, and engaging. The information we learned was always delivered in a way that was easily memorable; in reference to the variety of teaching methods. We we able to learn things hands on with tasks given for us to complete in the community, received lecture style training at City Hall, visited different centres, and were provided real life examples. The entire term I worked here felt very inclusive from the first day of orientation, to the last day at the centre I worked at. I highly recommend working here. 

I worked in the Aquatic part of the city.The city supplies so many jobs. Walking into work you are greeted by a friendly staff. Everyone gets along and is supportive of each other. I learned a great deal of responsibility and organization. The staff training's are so much fun and you go over so many skills that may have not been used during the last session.The hardest part of the job would probably he unexpected emotional experience after dealing with a rescue or unruly patron. We can be trained for anything but when it comes around the time after can be very unexpected with how you deal with it personally. I haven't had any of these situations but i have heard of a couple.

Top Job Titles	Average salary
Laborer 34 salaries reported	$24.04 per hour
Customer service representative 4 salaries reported	$36.81 per hour
Project manager 4 salaries reported	$92,531 per year
Program assistant 5 salaries reported	$32.64 per hour
Maintenance person 3 salaries reported	$31.91 per hour

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