technical writer

Cougar Drilling Solutions

I was hired on as a contractor, I was let go before I was able sign on as a full time employee. If you want to understand the culture at Cougar, here's some highlights:

When the pandemic hit, they cut our hours but still paid us our 40 hours. Even though I wasn't technically their employee, they still made sure I was paid 40 hours a week. That's awesome, and speaks volumes.

I've had conversations with both the CEO and CFO (while I was employed a as technician) and wasn't treated like a lemming.

I had several complaints that I escalated with my supervisor and manager and was never reprimanded in any way.. Informal or otherwise

I had several coworkers (who had more experience than me) go out of their way to help me without expecting anything in return. (Thank you!)

I'm not straight, and disclosed to both my supervisor and manager, wasn't treated differently, this is a huge deal (and not expected) working a stronghold conservative province. Inclusive work environments FTW.

Cougar is a good company. I worked there during a super difficult part of my life, and in retrospect, appreciate the empathy, patience, and professionalism. I wish I could return under better circumstances but I'm grateful nonetheless. They ultimately made a huge upwards improvement in my career, and I learned a lot.

I don't have anything bad to say about the company or anyone that I worked with.

When the company is busy there is lots of overtime and money, however Management expects you to work 6 days of week 9+ hours a day and take offense if you ask to take a day off. Overtime will be taken away at a moments notice with no warning. Lots of turnover of staff due to the long hours and bad communication from Managers.  Cougar likes to hire from within and promote existing employees which has led to bad management in some departments (i.e. service). If you're looking for a job to pay the bills then Cougar is great. If you're looking for a career and a place to move up or have a family then I'd suggest looking elsewhere. Management also exhibit a great amount of favoritism for certain employees (i.e. family members).
There are some good points. Benefits are great and most of the time it's a good team atmosphere within the service side. Most of the  employees in the shop are very friendly and helpful. They also have a cafeteria and the occasional free lunch.

As far as machine shops go, this place was alright. In the middle. Never was a whip cracking machine shop which is great and all but I felt my work wasn't really rewarding. Felt bored. My heart wasn't in the work, But then again, Im not sure if I've ever felt truly good and rewarded being a machinist so there's that. A lot of people complained about the place which I felt wasn't really warranted and made it an annoying company to work for in that regard. At the end, I got laid off in an economic downturn found employment elsewhere eventually. Kinda miss the boredom. Now I'm really busy lol. Pay was mid range there, for the field.

What is the best part of working at the company?
no stress, good place for retiring

What is the most stressful part about working at the company?
missing of knowhow among supervisors and managers that affect your daily work

What is the work environment and culture like at the company?
peoples are nice but no challenging environment.

What is a typical day like for you at the company?
routine nothing special, get ur job done , not to much to say

It was the best place I ever worked at.  Very friendly and respectful.  But sadly, since TACA has taken over, the work culture there has changed.  If you're not losing your job there from what I'm hearing you're looking for a new one.  Which I suppose is all dependent on what area you're working in there.  Is your area being downsized or not??  And how much stress is being put on you now to get things done faster from what you can with obstacles being put to you.  It's a shame because it was a really nice place to work 

Cougar Drilling Solutions has the finest workplace culture and work-life balance. They operate on a hybrid work approach that allows for work from home. Employees are really helpful, supportive, and knowledgeable.

Cougar DS loves and respects its staff well. They have an excellent cafeteria and provide restaurant-quality meals.

A welcoming environment and an excellent learning atmosphere.

What is the best part of working at the company?
No good things to say about company 

What is the most stressful part about working at the company?
No appreciation , negative feedback 

What is the work environment and culture like at the company?
No overtime , negative feedback , no appreciation 

What is a typical day like for you at the company?
Work with worn out machines and tooling , struggle

The company was recently purchased by an offshore company. A lot of money is being used for R&D. so much it’s crippling operations. They hide behind emails and unreturned calls from vendors looking for payment. It is a constant. All day. Emails and calls from vendors looking for payment. 

Cougar was not the company I thought I signed up for as the person that hired me was fired a few months later & then our sales men was fired after that so there was not a lot of hope in getting this up and running in a down market.
Then I was laid off & a month later Couger shut the shop down in Houston Texas.

Great work place they really know how to take care of their employees. they have a great café that allows you each with out.
they really laid their training out so that you can understand it.

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