consultant

banking development program

sales professional

warehouse associate

development associate

EMCO

A typical day at work for me consists of answering anywhere from 500 to 850 calls per day, and allocating them to the proper locations within the branch or to other branches throughout the city. As well, processing and checking upwards of 900+ invoices per day.
I've learned so much with this company. Firstly, and most proudly, I've learned to better my communication skills, and my understanding with any and all personality types I encounter. Whether it be customers or co-workers, I encounter all types, from angry, to disgruntled, to happy, to unsure, and so on.
I've learned to listen to two things at once and comprehend both that I am listening to, and respond appropriately.
I've greatly enhanced my ability to multitask. Although it is said multitasking is not real, it cannot happen, I don't believe that for a second. I do it every day, all day. Without it, I would never get all my work done.
The hardest part of the job may seem a bit trivial to some, but for me it's so very important, and something I hope will be rectified with meetings and possibly training. There is a great lack of appreciation for a job well done, extra work completed, overtime worked. I do all of these, (The overtime worked I do not get paid for, nor do I get time in lieu, it's all on my time that this is done.), not because I want a pat on the back each time I do something, that would be awkward and insincere. I do all of these things because I want to contribute what I can to keep my co-workers and supervisors happy and content that when they need something from what I'm doing, it is easily accessible. It makes their stress load a bit less. I like to see happy people, and will always do my best to ensure that happens with the people around me. A simple thank you once in a while would do wonders for me, but that never happens. I only hear something they want to complain about, and what is done properly, correctly, and in order right in front of their faces is completely ignored. It's hard to hear the bad all the time, especially when it's made up just because the person needs something to complain about and someone to vent on, and never hear the good. What you hear is "just do it, you get profit sharing.".
The most enjoyable part of my job is helping others. Whether it be customers and/or co-workers, I love the ability of being able to assist and hopefully put the smile on everyone's face that I encounter.
As well, I enjoy so much that my job is so busy all the time. There is no time to be a clock watcher at all. As well, it's a daily challenge I set for myself, to accomplish a bit more each day than I did the day previous. It makes it fun.

I WOULD NOT RECOMMEND. I was hired for the credit analyst role, but I found that only about 10% of my job involved actual credit analysis. Most of my time was spent as a personal assistant for 15 different store locations. My inbox was constantly flooded with over 100 requests that I was not trained to handle, forcing me to seek help frequently.

The pay was significantly low at $50,000, and management frequently tried to convince me that "profit sharing" would make up for it. I often felt rushed and stressed because I was juggling multiple requests from employees across various stores., I would even stay up past work hours all night 3:00-4:00 am to get these tasks completed. If I wasn’t sure how to address a request or needed assistance, I was reprimanded for taking too long.

The training was inadequate; I spent the first few weeks visiting locations instead of actually learning the role and responsibilities. Once I began my core work, I was thrown into it with little room for error. If I tried to work quickly and didn’t follow their preferred process, it became an issue.

The manager presented himself as supportive, but he mainly focused on criticizing the small mistakes I made. Although he claimed that there was no micromanagement, I was often called to explain my whereabouts if I was away for just a few minutes. The understaffing seemed intentional, as it was a way to compensate for profit sharing.

I genuinely worked hard but felt disrespected by how things ended. I wasn't given sufficient time to learn everything having only about a month of actual work before they began looking for my replacement. I would rate my overall experience as a 1 out of 10. While I did meet some nice people, the workload was overwhelming for such low pay, and I found the manager to be insincere. I would not recommend this position.

EMCO/Westlund(Both) companies project Profit sharing incentives towards employees. During the Interview, they say no cap means you make an unlimited commission on your sales. Cunningly, they never define KPI's that define your profit sharing. They simply say "based on your performance".No matter how much you work, you are at the mercy of your profit center manager. He decides how much you make and how much he makes more or less. Obviously, they try to cut your profit as much as possible for their own greed. The biggest irony is you don't have any tools or means to fact check how much you earn. You can't complain about your manager to a higher authority and face him every day. Its a greedy culture. They are happy if you leave at the end of the year so they don't have to pay for your profit-sharing which is the reason for my review title. Work is universal in all the wholesale companies in Canada. So, I don't want to elaborate on that. At least 80% of Management is an old man's club. So they don't care about younger people. Most of them try to cash out before they retire. The odds of you ending up in this drama is very high. Same story with upper management. All they can do is write funny letters to employees as if they care. But it is a joke. Management have no clue on technology/trends.They live in their own deep well. they should DEFINE how PROFIT SHARING is distributed to protect the low-level employees. I am one of the best and if I have an opinion, you must consider this. If you have 10 options, EMCO or Westlund is your 11 option.


Don't let the wordy job description scare you off from applying. 90 percent of the job is learn as you go and a great deal of common sense.   Days are challenging but go by fast and each day you will learn something new about the products in stock and the special requests of the customers.  This is a great opportunity to earn a descent wage without having a higher education degree or diploma.  If you have previous retail sales, hardware, or customer service skills and are willing to take the initiative to persue learning about the products on your own you will do well here. Generally no evening or weekend work is required. Some locations run on very minimal staff so taking unscheduled days off or time beyond your allowed vacation days can be tough as it leaves your coworkers to pick up the slack -so you may not be granted any extra time off even if requested. The goal of Emco is always profit, work hard, be friendly but don't waste time with extra chit chat. In a day you can expect to do counter sales, answer the phones, contact vendors for pricing, do up quotes, help out in the warehouse, load product, or shovel the snow if needed. Everyone works as a team and the expectation is to wear many hats.  There can be some stress as you alternate between the many tasks that you will have going on in a day-time management skills are crucial! 
Overall this is a place where you would expect to be long term as it takes years to learn the foundations of your job with new learning ongoing throughout your career.

No annual raises in lieu of "profit share." The base salary is low, and without regular increases, your pay falls behind market rates. Profit sharing is heavily promoted during the hiring process, but it really depends on how profitable your specific Profit Centre is. If your branch doesn’t hit its targets, your payout will be minimal. Meanwhile, someone in the same role at a different location could be earning significantly more.

The structure of the profit sharing encourages people to focus on themselves and undercutting others rather than supporting the team. It made for a tense  and toxic work environment.

Staffing was another ongoing issue. Most locations run lean, which means longer hours and heavier workloads for the remaining employees. Managers and district leaders take a large portion of the profit-sharing pool. I’ve heard it’s around 40 percent, and what’s left gets split among the rest of the team. Often it didn’t feel fair or reflective of the actual work people were doing.

The combination of low base pay, lack of raises, internal competition, and high workloads makes it a difficult place to build a long-term career.

Do not fall for the empty promises of profit sharing. The profit sharing will simply never meet the numbers they mention when they hire you. Profit sharing is a corrupt and flawed system. 

Profit sharing distributed at the discretion of your manager. You will always be working toward earning a decent profit sharing bonus, but will find out that it is almost entirely distributed to the family and friends that he hires. 

Raises on your base salary are almost non-existent even for cost of living increases. So the longer you work there, the further behind you will be. 

Aside from profit sharing, there really are no good benefits of working there. No paid sick days, no allowance or understanding for personal issues. No work life balance.

The culture is downright toxic. They have a set of core values that are great in theory, but are never applied practically. In the profit center(that's what they call a branch) the management seems to behave in the exact opposite manner to the values. 

I was with Emco at their head office in London, ON for roughly 5 years and my opinion on the company is really mixed. For one, they are a huge company with some really really good people and lots of opportunities to travel and relocate if that's what you're looking for. They also distribute a wide range of products and have suppliers worldwide. I did learn a lot working there. On the other hand their hiring process is a joke - it takes months to get anyone hired there which can a) discourage qualified candidates from working there and b) leave current staff stressed from overwork because it takes so long to hire people. The other thing is the salary. I've found they would often pay a lower base salary and justify it by saying you get profit sharing - which is underwhelming to say the least.. even if you are considered a high performer. There also is very little opportunity for vertical advancement which is ultimately why I no longer work there. I would suggest if you are hired, get in and get your experience, but don't spend a lifetime working there. 

I heard lots of good things about EMCO before I started, lots of room to grow, great benefits, profit share. Working there is a different story. Your enjoyment here entirely depends on the management at your branch. There is no connection or continuity between any branches so management is essentially choosing whatever they want. Working in the warehouse, you will never see or hear from your bosses. You will have no communication unless you are working in sales. Extremely low pay, no raises unless you are getting promoted to a new position. You will get a profit share, however it is at the managers discretion, so they will give more money to their favourites and if you are not well-liked, good luck getting anything.   They say there’s a lot of room to grow, however, you need a degree to get you anywhere. Your input will not be taken seriously by management and it will feel like you’re taking to a brick wall. It’s the same shift everyday, which is nice, but you are essentially not allowed to take time off as they pretty much understaff their warehouses until they run themselves into the ground.

There is not one day at EMCO where I have felt as if my input and work was not needed or appreciated. Now, can I speak for every single person within the company and say that EMCO is the very best place to be in the world? No, I cannot with confidence make such a bold statement. 

BUT! I can tell you that the best education I have ever received has been throughout my journey with the company. I have had my ups and downs like everyone else, learned a lot from my mistakes, and have risen above expectations to not only financially better myself, but the team that I work closely with each and every day. Working for EMCO is about "living into your dream;" and that dream can change as you grow into the individual you see yourself to be. What I can truly say is that with a great profit centre manager, a dependable team with a strong work ethic, the sky is truly the limit.

Success is not limited to a pay check deposited every two weeks, it is knowing that your goals can be stretched and achieved day after day.

I got hired at Emco as an inside sales representative and worked there for a week. They seemed like a great company and up until I was let go they were. Their hours are 8-5 and I was late one time because of construction and it was only 10 minutes. I was let go because showing up at 8 is considered late and I had done that every day. Like what? I show up when I’m told to and I get let go? Apparently you are suppose to come in early and have your computer on and ready to go by 8. I was told that for the first time the day before I was let go. Don’t have your hours starting at 8 if you expect people to show up early. Either there is another reason they just aren’t willing to tell me or this is a completely cooked company. Not only that but it takes 2 min to turn on a computer and be working. The day I was let go I was 2 min early and ready to work for 8 then worked half a day and was let go. Must be a different reason but not sure what you can do in a week when you are just shadowing people learning the product. 

Top Job Titles	Average salary
Consultant 2 salaries reported	$52,500 per year
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Warehouse associate 3 salaries reported	$42,833 per year
Development associate 2 salaries reported	$57,500 per year

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