warehouse worker

réceptionniste en hôtellerie

field service technician

chauffeur

agent de centre d'appel

East Penn Canada

I have been at East Penn Canada's Courtice location for just under a year, and I have nothing but positive things to say about my time here so far. In my role, I have had numerous opportunities to interact with team members nationwide and hear about their experiences. Everyone says the same thing: it's the people within this company that truly make it stand out, and I couldn't agree more.

My department and surrounding peers epitomize teamwork. Everyone is so supportive and productive together that it is almost unbelievable at times. My ideas, innovations, and contributions are always fostered, providing me with ample room to grow and the tools to succeed. I have learned a lot during my short time here and feel genuinely appreciated, especially by my direct managers. I believe that feeling appreciated is a huge factor in determining one's happiness within a company, and that, along with other aspects, keeps me satisfied.

The location is ideal for me. It is east of Toronto, and it is an amazing feeling to be against the traffic both early in the morning and during the evening after work.  The lack of a long and stressful commute keeps me energized and hopeful throughout the day. The office space is fairly new and modern, adding to the list of pros here. There are plenty of meeting spaces, quiet spaces, productive spaces, eating spaces, and even a great patio to be enjoyed in the warmer seasons.

There are many employees at this location and numerous departments, including many within the bustling warehouse we are connected to and those at other branches across Canada. This truly gives you a firsthand opportunity to see how kind and considerate most of the employees in this company are.

Overall, I am very happy with my job here at EPC. They continuously prioritize work culture, and it shows daily. 

My main job involved filing and data entry as an office assistant. Filing encompassed organize documents consistently for easy access, then physically filing them by company. Data entry involved inputting sales data in spreadsheets, creating new files due to new contracts with companies, enter dimensions and weights of products, typing up meeting notes, and more. Near the end my job as "office assistant who does filing and data entry" became "office assistant who does filing, data entry, and odd jobs" - there was always something to do.

Human resources would assign me to someone in the office who had said they needed an assistant. Co-workers were friendly and patient, especially when instructing me for new tasks. It varied between people, but most would ask if I could repeat what they had told me to do, and if I had any questions or concerns. They would also check if I had taken my break or had lunch, and if I was having lunch or taking a break, would include me in conversations.

The hardest part of the job was its tediousness - filing and data entry alone could take up a full work day, and the only variation would be the data to read or enter. However, co-workers helped to make it an enjoyable job. I never once felt insignificant, unappreciated, or uncomfortable.

From these experiences I re-affirmed that it's okay to ask questions and ask for help, especially for new tasks. I learned efficient ways to adapt to unexpected jobs without feeling overwhelmed. I got comfortable asking if people wanted my take on tasks and if I could help them instead of waiting for them to ask me. It also greatly improved my handwriting!

I have had the pleasure of working at East Penn Canada for 8 months now, and I can confidently say it has been an incredibly positive experience. The company truly values its employees and provides a supportive and collaborative work environment.

From day one, I felt welcomed and part of the team. The management is approachable and always willing to listen to new ideas and feedback. They genuinely care about employee growth and development, offering numerous opportunities for training and advancement. 

The company culture is one of inclusivity and respect. Colleagues are friendly, professional, and always willing to lend a hand.

The general rule of thumb is that you stay at a company for 2-3 years and then move on, but I can confidently say I have no intentions of leaving this place any time soon. With an average tenure of over 10 years, I can see why everyone stays.

I would also like to highlight the impact of good management—one that not only has your back but also makes your job easier and a pleasure to do. No job is perfect, and there are certainly long and stressful hours, but having a leader who leads by example and supports you when you need it makes all the difference. I can't emphasize enough how great the management team is and how much they want the best for both you and the company. Their leadership not only aims for success but also motivates you to become a better employee every day.

In closing, to call this job a joy is an understatement. I have nothing but positive things to say. Even if there are higher-paying, less stressful jobs out there, I can't recommend East Penn Canada enough to all future hires.

I have been working at East Penn Canada for a little over a year now at their Courtice location, located east of Oshawa with views of Lake Ontario. I started my career here working in the Warehouse and now I’m a part of their I.T. department. Two very different roles but I have enjoyed my time so far in each. I enjoy managing our I.T. infrastructure and the daily I.T requests that require my solutions. The company pay structure, and incentives have been very fair. For example, Profit Sharing or commission for sales positions, or increasing pay based on inflation annually.
 
EPC has done a good job cultivating a culture of competent hard-working staff and from what I see, they act swiftly to protect that culture. I truly appreciate it because it is what attracted me to join the company in the first place and now with being here for over 13 months, I've taken a liking to how the culture allows for effective collaboration between team members and their respective departments. The company operates Canada wide, and our sister company is located in the USA. Overall, I believe it is a great place to grow, develop, and excel. 

I really felt mislead by this organization. I was not paid what I was promised. The hours were definitely outdated.  Every other day there were company wide emails about about people leaving the company.

As a sales person I was told I would get a certain commission on things. It never came through. I was then told it was coming we are just behind on the numbers. Nothing ever added up right and I was asked to work extra hours which I would be paid for at 1.5 times my base hourly wage and I never saw any of it. When asked I was told I was on salary and I was now expected to work 8.5 hour days. 

I asked a trainer at while on training what I could expect as far as earnings and he stated that asking about compensation of what others make is grounds for dismissal.

I would avoid this company at all costs. They don’t make you feel appreciated and you will feel short changed and in appreciated immediately. It’s a very stressful micro managed company.

I was so happy when I was laid off.

The staff at the branch I worked at are great. Nice people, but the management team provide little to no support at all. There was no training to speak of. I learned from the local rep who was too busy doing their job to help a new employee. Calls are not returned and when they are, you are asked to wait until they can get back to you with an answer. A complete lack of direction from the district manager made it very hard to meet expectations that were not clearly defined. The company vehicle's all have GPS and you are tracked 24/7. Nice to have use of the vehicles. But they use the tracking data against you. There is a feeling of paranoia throughout the office. Low moral, high turn over in several positions.
Lack of direction from upper management leave this company in a negative light.

Worked in sales dept..  Micro-managed with company equipped GPS tracking and expected office hrs vs field time. Management will use GPS tracking reports against you during Performance reviews. Regional Managers do not have your back vs Head Office.  Fellow employees at the branch / warehouse were friendly, knowledgeable and willing to assist.  Without these employees the company would be twisting in the wind.  Technical product knowledge training seriously lacking.  Salary was decent.

I have worked for this company for 7.5 years and have advanced from a Delivery Driver to a Warehouse worker to the front office. 

They have an amazing leadership team as well as a strong benefits and retirement program. I couldn't be happier that I started working here, it has given me the financial security to buy a house and start a family (I now have 2 children).

The past few years have been difficult with the Pandemic as well as many supply chain issues that have arisen. East Penn Canada has continued to be innovative and have made all the right decisions in order to stay competitive and keep operations running smoothly and safely for myself and my family. 

If you are a young individual looking to start out on a career path I would highly recommend giving our company a chance, you will not be disappointed.

East Penn Canada is a progressive company with a keen eye for opportunity and growth. EPC employees thrive in a fast paced work environment and rely on teamwork to maintain the highest product quality in the market and superior customer satisfaction.

As an employee at EPC, you get the "small family-business" feel but with a large scope and big impact. You're able to have the autonomy to manage your business in a way that works best for you but always have the backing and support of teammates/management when needed. The team is small but mighty and values collaboration to come up with strong strategies and execution initiatives. 

The developments in the battery world are exciting - it is fun to be a part of a company who has the bandwidth and ability to be at the forefront of change.


Having a role that provides day-to-day support for the business as well as in implementing projects, the typical day can vary depending on what issues need to get resolved. The best part of the experience is being in a team with knowledgeable, hardworking, and supportive members.

There is a strong culture of providing customer service, whether for internal or external customers. This means working with them to provide information or issue resolution to them in a timely manner. That being said, people are respectful of work hours and will communicate any requirement that impacts the regular work hours.


Top Job Titles	Average salary
Warehouse worker 6 salaries reported	$23.83 per hour
Réceptionniste en hôtellerie 3 salaries reported	$21.50 per hour
Field service technician 1 salary reported	$21.50 per hour
Chauffeur 2 salaries reported	$27.50 per hour
Agent de centre d'appel 2 salaries reported	$51,500 per year

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