sous chef

line cook

baker

prep cook

floor manager

Eataly

Many people might have different experience working in Eataly, but for myself managers and team leaders are very helpful in regards to providing information to their staff. 
The work environment is very fast-paced especially around dinner time and weekend, customers sometimes are not patience enough as we are making the food fresh for them and we ended up getting rude comments which just ruined our day at work. Workplace culture is very cool, we get to learn a lot bout Italian food, how they were made and we get to taste them! Everyone is so nice and friendly, shifts are fun when you're not stationed alone. 

The hardest part of the job is not knowing where you will be stationed on the day you are scheduled, everyday is a surprise. For someone who loves consistency, the inconsistent part of the job is the hardest thing to accept. You just have to be ready to whatever that is going to be thrown at you either from customers, daily tasks and rapid changes. 
This part might lead you to burnt out from this job and feeling that you do not want to continue doing this. 

Noticed as well that there are so much to do with so little time and co-workers. Everyone is busy and running around restaurants, it is best to learn about something from your co-workers than your managers as they have more day-to-day hands on experience. 

If you love to have your weekend off, this is not the job for you! Mostly staff are scheduled on weekends, and you get only several weekend off in a month. 

As a server/barista at Eataly Toronto, I've experienced a workplace teeming with cultural richness, professional opportunities, and a compelling sense of community. The vastness of this organization, from its physical footprint to its expansive team, makes it a fascinating place to work. Its inclusivity breathes life into our diverse Toronto backdrop, creating an environment where every voice matters.

Professionally, Eataly stands tall with an impeccably organized workflow and comprehensive employee benefits. Training here is thorough, ensuring that high standards are upheld consistently. The benefits are robust, demonstrating a firm commitment to employee wellbeing.

However, the expansive workforce presents challenges, specifically when it comes to tips. While the wages are fair, tips may not match expectations due to the large staff involved in service delivery. If you're accustomed to substantial tips, this could be a factor to consider.

Moreover, the complexity of the management structure may require a learning curve to navigate. With such a large operation, the hierarchy, though necessary, can seem intricate and at times, lead to occasional communication gaps.

Despite these aspects, Eataly Toronto remains an empowering place to grow professionally. Its inclusive atmosphere, strong benefits, and professional workflow overshadow the occasional hurdles. So, while the tips and management might require some adjustment, the overall experience at Eataly Toronto is undeniably enriching.

Eataly is a  place to develop the necessity skills, however it lacks an incentive to stay. The positives is that this place will provide the ambitious individuals a place to learn, even if you're just starting out. The negatives is that your commitment to the company will be overlooked, quite often taken for granted. New hires often get paid equivalent or higher than senior staffs who has put in time and value into working at Eataly. 

Favoritism most definitely exist, as teams are separated into cliques. If you're not friends with the managers or if you're not in the inner circle, quite often you will be shunned from the team, a raise or even a promotion, even if your work are consistently above standards. 

Lastly,  communications within the team and across department are little to non-existent, teams are often lost due to lack of training and/or communications. Quite often, even managers are lost or clueless in regards to ongoing events. 

In summary, Eataly is a good place to stay for 1 year to learn what you need, but any longer is definitely not recommended. 

There is no sense of community , management is terrible they bully and intimidate  and pick favourites , It is the most toxic work environment I have ever experienced .
Work is gruelling, very physical and an accident prone environment ,there is no  proper training , the place is chaotic. 
The company doesn't care about there employees what so ever .
they say theres a family meal and its a food place but everyone who works there complains they never get any food  and its usually horrible one of my coworkers compared it to prison food and the cafeteria is a mess.  they cut corners on everything throw out so much food and are very frugal  stingy towards staff . no breaks except for a mandatory half hour unpaid lunchbreak 
The place is always understaffed and yet they keep hiring and fireing  a high turnover alot of favouritism going on every worker is overworked and dissposable to the company . there is no job security no sense of teamwork 
the company doesnt even wish you a happy holiday or have any social events or staff get togethers nothing not even meetings.

Working at Eataly is a mixed experience for me. The concept of the restaurant is beautiful, the food is high-quality, and the environment could be amazing — but the reality of the workplace was very different. The biggest issue was staffing. Managers consistently scheduled too few people for busy shifts, which created constant stress, pressure, and fatigue. Even though I worked only three days a week, each shift felt overwhelming because there simply weren’t enough staff to handle the workload.

What made it more difficult was that management didn’t seem to take employee well-being seriously. When the team struggled, there was little support or understanding, and the same problems repeated week after week. Some coworkers were great and tried their best, but the overall environment felt draining rather than motivating.

Eataly has potential, but without proper staffing and genuine care for employees, it becomes a challenging and exhausting place to work.


- Toxic and disrespectful employers. You don't need to do anything negative to be treated bad by them. They disrespec employees from the minute when employees enter to work. This is true.
- Work Schedule isn't stable neither. Even if you ask your employer to put weekends for you on specific day. They can agree, but in the end they will never do it. I asked four times about weekends on Wednesday and Thursday. Employer agreed but never did it.
- Impossible to keep work life balance while you working in this company. 
- Employers have some snitches in every work departments of company. They inform to them every your step and word. Every employee is watched tottaly there. 
- Employers are making a list of all mistakes, violations, disobedience on every single employee. 
- Salary isn't enough to pay the basic life thing: rent,food, internet, ttc or car expenses.
-No parking. 
- No training for employees.
- There are no lunches. 
- Not enough lockers for workers. 

Working at Eataly is mostly hardened by it’s terrible managers and uninvolved HR department. The managers spend more time focussed on inter departmental drama rather than actually working. There is always a lack of communication on their end and whenever an effort is made by you, it will be met with improper information and accusations. Do not count on ever rising up in the hierarchy within the company even though that is what is promised to you in the start. The managers would rather promote a yes man with no prior training or critical thinking rather than the person right for the job. Another major issue is an unfair schedule. Your requests for a simple change which is given well in advance will always be ignored. 
Eataly as a company is like any other. Hourly workers are treated terribly despite being the backbone of the company during a global pandemic. 

Never say you have open availability here, they'll never let you have a few days off that you ask WAY in advance. Clearly doesn't care about anyone's time but theirs.

Diversity and inclusion can be better too, not very accommodating and insensitive. There is def some weird politics within. You should be fine if you're part-time but other don't do it.

The people I worked with, totally good 👍 upper management doesn't seem to understand why they can't retain people and seem to just not care about the crew. 

HR is not helpful either, feels like they're complicit in this. 

I wouldn't recommend this place. The toxic culture in the workplace from managers. The manager will not help you. My manager always go to the corner to use the phone or go to chat with his friend about the other departments. He seems like a loud talker and talkative in Italiano. The coworkers and the lead are friendly and helpful. If you are Italian, you can apply for the job easily. If you are not, they will find out the reasons to kick you out in probation time. There is poor on staff meal that you can take 1 small piece of pizza per person. If you have passion for your career, Do not apply here. You will not have job security.

-Pros
Benefits

-Cons
Toxic managers
Over hourly
No job security



2 floor managers, since fired or quit, brought the word "incompetent" to Trump-like levels. Training is non-existent. There was an abundance of pretty young Italian girls hired as sales associates that could barely speak English. Yup, THAT was excellent customer service! Procedures were changed daily...one day you're told to do things one way, the next day it was 180% turned around, which you'd only find out from fellow staff and NOT management. Favoritism is brought to an art form

Top Job Titles	Average salary
Sous chef 6 salaries reported	$59,167 per year
Line cook 5 salaries reported	$20.37 per hour
Baker 6 salaries reported	$21.08 per hour
Prep cook 2 salaries reported	$19.50 per hour
Floor manager 4 salaries reported	$55,000 per year

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