customer service representative

delivery driver

fruit expert

locator

agent de centre d'appel

Edible Arrangements

I start work by looking at the orders that need to be done for that day. I have been trained to cut all the fruit prep, if there is any chocolate to be added to the arrangement I am able to do that and greatly enjoy it. I answer phones and take customer orders. I have advanced my eye for detail even more threw building the arrangements and making sure they are both up to the standards of the company as well as mine. If there are no orders for that day I clean all threw the kitchen and store. I do the dishes at the end of every shift as well and the counters and floors. I usually work alone but I welcome other employees and work well with them during our busier times of year. The hardest part is making sure we do everything we can to make sure the customer is happy but trying to make them understand that do to company restrictions some of their requests cannot be fulfilled. My favourite part of my job is working with my hands in the kitchen and using chocolate on a day to day bases.

A typical day for me would be coming in at 8:00 a.m. to open the store. Meaning  turning on all of the computers, lights and freezers. Start off by sending payroll to the owner so he can review the pay for last week. Order all produce, inventory and office supplies needed for the next week or two. At the end of the day clean up, turn everything back off after closing out. Counting monies and lock up the register and store. Keeping the store organized is the hardest part because your working at such a fast-paced environment. The Co-workers are always very nice, I am a person who can get along with anyone. I have learned so much working in this company. I have learned how to stay motivated in stressful times, how to become more organized. I also  became more of a people person and learned how to do payroll, inventory and in the seven years of working there learned how to deal with complaints. The most enjoyable part is being able to talk to different people and resolving problems.

I worked here for 3 years, I appreciated the job security, however not much room for advancement. The owner was a bit of a hardass, but if you worked hard treated them well, then you would be treated well in return. Holidays like Valentine's Day, Mother's Day and Christmas are all pretty nuts and very stressful, but there's opportunity to make a ton of overtime which I enjoyed. If you're working customer service, you will be expected to answer several calls at a time and have people wait in a queue. People get grumpy with you because it takes time to deal with taking orders, helping drivers etc.. Our team became a pretty tight knit family, and we could always joke around and have fun as long as we were getting things done. Unfortunately there is a new owner since I quit and I know he tried to knock my coworkers back to minimum wage after working their way up for years and gaining seniority. I don't know what it's like working for him but I know that several of my coworkers have quit following the change of ownership. 

This job is very fast paced and the organization and stress completely relies on the management. You are required to perform many duties and there is little patience when things are not done correctly. The pay is god awful for the work that you have to do, I often worked 6-8 hour shifts without a specific end time or break. I constantly took on roles that were above my pay grade, and was not respected or valued by my employer. While this job gave me a lot of experience and there were aspects I enjoyed, it was completely overshadowed by the poor management and the constant understaffing.  I would not recommend working for this company as the individual management of the stores doesn’t allow the employees much security and allows for employers to cut corners. 

This was an interesting job, the total random places to deliver to made it never the same day. I learned the city and surrounding areas quite well so great way to become a better driver. Most the people who received the gifts were happy and please to see you, kinda different from other companies I've worked for delivering work for the staff who most times didn't care for it. So in that aspect wonderful job.....then you have the issues like any job has, in this case ballons and wind bad mix, people who are afraid to answer the door or phone, dogs, holidays, corporate making everybody's work life harder. The managers and other staff made it safe, fair and fun to work there we all had each other back. 

There was no hot water for a month and mouse droppings. A 61 year old woman and myself worked 13 hours a day 7 days a week over the holidays meanwhile other locations had 3-4 people working not including the owner who would answer the phones. The lady and I had to do everything ourselves and were always waiting on fruit shipments and literally being screamed at by the owner if things didn't go his way. It would be a great job with different management; however I do not recommend working in Brantford or Hamilton and I do believe he owns the Cambridge location as well

By far the worst job I ever had. The owners don't do proper upkeep on their appliances and demand too much of their minimum wage employees. They were often vocal about their right winged views which most staff didn't agree with and they punish your hours if you annoy them somehow, either with asking for time off or a disagreement about anything. They were both short tempered and honestly don't care about their employees at all. I only got one raise in my 2.5 yrs there 

Typical day at work is starting at 8am getting all the fruit cut and ready to go for the orders of the day. Making sure I have enough chocolate melted and ready to go when I need to dipped any fruit in either white or semi-sweet chocolate. I also answer phones, help costume to decide on either an arrangement or a box for their order. I work at the front desk of the store to help with any costumers coming in asking questions about what we do and what they can order either if its for an arrangement or box order.

They hire and barely train so you kinda learn by them telling you what you do wrong which feels demeaning, schedule is inconsistent and days can very on being staffed properly or understaffed to save money. Only pro is if you are hired full time they do typically give between 30-40 hours. Management is confusing as both owners want different things done a certain way, supervisor doesn’t seem to care much. Not really any room for growth as it’s family run so, not really a job you can stay at for long unless you’re okay with 15 an hour 

Be prepared to work in a very fast paced environment especially when busy. 
When hired you are told you will get FT hours but ends up being PT.
Store owner is unprofessional.  Does not have management skills to run the business successfully.  Yells/screams, gets extremely angry at management. 
Owner doesn't know how to manage staff professionally, staff end up leaving.
Be expected to work all holidays. Store never closes. 
When busy, especially during holidays ( valentines/ mothers day weekend) 
You are expected to work 10- 12 hr days or longer depending on how many orders come in.
Not a great environment to work in. 

Top Job Titles	Average salary
Customer service representative 10 salaries reported	$16.40 per hour
Delivery driver 4 salaries reported	$19.44 per hour
Fruit expert 2 salaries reported	$17.80 per hour
Locator 2 salaries reported	$17.43 per hour
Agent de centre d'appel 2 salaries reported	$17.50 per hour

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